1. Queues with slow servers and impatient customers
- Author
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Perel, Nir and Yechiali, Uri
- Subjects
File servers ,Business ,Business, general ,Business, international - Abstract
To link to full-text access for this article, visit this link: http://dx.doi.org/10.1016/j.ejor.2009.02.024 Byline: Nir Perel (a), Uri Yechiali (a)(b) Keywords: Alternating queue; M / M / 1 ; M / M / c ; M / M / [infinity] ; Slow server(s); Impatient customers; Abandonment Abstract: We study M/M/c queues (c=1, 1 We concentrate on deriving analytic solutions to the queue-length distributions. We derive, for each case of c, the corresponding probability generating function, and calculate the mean queue size. Several extreme cases are investigated and numerical results are presented. Author Affiliation: (a) Department of Statistics and Operations Research, School of Mathematical Sciences, Tel Aviv University, Tel Aviv 69978, Israel (b) Afeka Academic College of Engineering, Afeka, Tel Aviv 69107, Israel Article History: Received 6 August 2008; Accepted 18 February 2009
- Published
- 2010