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Adoption of c ustomer relationship management (CRM) technology is known to precede relationship strength and performance. Ten marketing and sales managers and their customers were interviewed and the likn link between CRM technology adoption and its effects on business-to-business customer relationships is studied.

It's been twenty-five years since Chen Kaige began his studies at the Beijing Film Academy. Little did he suspect back then that the 'class of 78'--which included future luminaries Zhang [...]

The South Korean Film Renaissance: Local Hitmakers, Global Provocateurs by Jinhee Choi. Middletown, CT: Wesleyan University Press, 2010. 252 pp., illus. Hardcover: $75.00 and Paperback: $27.95. Jinhee Choi's The South [...]

Introduction Analyses of the secular trends in death rates in England and Wales and the United States between 1901 and the early 1970s suggested that medical measures seem to have [...]

Anna May Wong: From Laundryman's Daughter to Hollywood Legend by Graham Russell Gao Hodges. New York and Hampshire, England: Palgrave Macmillan, 2003. 284 pp., illus. Hardcover: $27.95. Perpetually Cool: The [...]

by Ni Zhen, translated by Chris Berry. Durham, NC: Duke University Press, 2002. 256 pp., illus. Hardcover: $54.95 and Paperback: $18.95. This welcome account by Ni Zhen, a professor of [...]

NEW YORK -- Japanese director Shunji Iwai has generally made delicately sentimental movies about youngsters coping with issues of love and loss. So 'All About Lily Chou-Chou,' which played this [...]

VENICE, Italy -- This second installment in Hong Kong director Fruit Chan's 'prostitute trilogy' -- the first was 'Durian Durian,' which played at Venice last year -- is lucid and [...]

Hong Kong duo play it fat in upbeat slapstick, but unfamiliar audiences might not belly up This loud, feisty comedy takes two glamorous Hong Kong superstars and puts them in [...]

A travel assistant at AAA's Stockton, Calif., office makes a terminally ill child's birthday wish to visit Disneyland a reality Thursday, March 30, 2000, was a terrible day for Vera [...]

Silversea Cruises and travel agent create Russian itinerary commemorated by limited-edition egg A Seattle travel agent parlayed a lifelong interest in the legendary Faberge eggs of Russia into a unique [...]

ANAHEIM, Calif. -- The happiest place on earth is about to become giddy with the grand opening of Disney's Grand Californian Hotel and California Adventure theme park on Feb. 8. [...]

The year-old Hotel Palomar offers luxury suites and 300-square-foot guest rooms SAN FRANCISCO -- When you're spending time in the Bay Area, consider staying at the luxurious yet comfortable Hotel [...]

Produced by Zhao Yu; directed by Zhang Yimou; screenplay by Shi Xiangsheng; cinematography by Hou Yong; production design by Cao Jiuping; sound by Wu Lala; edited by Zhai Ru; music [...]

by Lisa Odham Stokes and Michael Hoover. New York and London: Versa, 1999. 372 pp., illus. Hardcover: $60.00 and Paperback: $19.00. Until recently, those looking for serious books about Hong [...]

LONDON The recent revival of interest in Japanese films has seen prolific director Kiyoshi Kurosawa become the name on everyone's lips. This year, Kurosawa's 'Charisma' played a Cannes sidebar, while [...]

opens Friday, March 14 the bottom line Clips from old television broadcasts make this space documentary entertaining. When the Soviets launched Sputnik in October 1957, the ramifications were political as [...]

opened Friday, Jan. 4 the bottom line A dull remake of Takashi Miike's J-horror. Little wonder that this remake of a J-horror slipped out during the post-Christmas lull. The direction [...]

Shining Moon NEW YORK -- 'Milarepa: Magician, Murderer, Saint,' a movie about Tibet's most venerated lama, certainly lives up to its title. There's plenty of murder and magic as well […]

Toronto International Film Festival the bottom line This mainstream take on illegal immigration has a big heart. NEW YORK -- This Mexico-U.S. production about a young illegal immigrant trying to […]

Strand Releasing NEW YORK -- This Latest film by Brazil's Karim Ainouz doesn't have the panache of his exuberant transvestite film 'Madame Sara,' but it's still a well-observed slice of [...]

New York Asian Festival/Japan Cuts Festival of New Films the bottom line This J-horror about suicide is imaginative but lacks suspense. NEW YORK -- Such works as the sci-fi classic [...]

The King of Kong Picturehouse NEW YORK -- Like the recent 'Air Guitar Nation,' this documentary examines those who are obsessed with what for others is mindless entertainment. The film […]

Docurama/Shadow Distribution NEW YORK -- If you didn't know 'Air Guitar Nation' was a documentary, you'd swear it was a mockumentary. This story about the world air guitar championships in [...]

MGM/Color/2.35/Dolby Digital/105 Mins./Rated R Cast: Samuel L Jackson, Jessica Biel, Curtis '50 Cent' Jackson, Brian Presley, Christina Ricci, Chad Michael Murray. Credits: Directed by Irwin Winkler. Screenplay by Mark Friedman. [...]

BUENA VISTA-TOUCHSTONE/Color/1.85/Dolby Digital, DTS & SDDS/136 Mins./Rated PG-13 Cast: Kevin Costner, Ashton Kutcher, Sela Ward, Melissa Sagemiller, Clancy Brown, John Heard, Bonnie Bramlett, Neal McDonough, Brian Geraghty. Credits: Directed by [...]

RomaCinemaFest the bottom line Jaunty, likable and surprisingly relevant tale of one of the better scandals of the '70s. ROME -- Lasse Hallstrom's 'The Hoax,' based on an autobiographical book [...]

Mirovision NEW YORK -- 'Woman on the Beach,' a subtle drama by Korean auteur Hong Sangsoo, approaches many of his favorite intellectual concerns: The fragile nature of human relationships is [...]

New York -- This documentary, made for Imax and giant-screen cinemas, certainly is worthy. It draws attention to Louisiana's vanishing wetlands and shows how the problem has left New Orleans [...]

Toronto International Film Festival the bottom line Social commentary elevates this light coming-of-age drama about a young British boy's university days. New York -- 'Starter for Ten' is a catchphrase [...]

opens Friday, Sept. 8 the bottom line 'Ong-Bak' star Tony Jaa's new film is high on action but low on drama. Thai martial arts expert Tony Jaa's follow-up to the [...]

Cinema Expo International is saluting Warner Bros. Pictures International's Monique Esclavissat, executive VP of European distribution, and Con Gornell, executive VP of European marketing, with its 2006 International Achievement in [...]

Udine, Italy--This Korean interpretation of Brit hit 'Love Actually' has more bite than the original. A romantic drama with the emphasis on the drama, the woeful tale of a bunch […]

90 Minutes Film Studio NEW -- YORK In China, some young filmmakers have started to use digital filmmaking tools to make personal features reminiscent of Italian neo-realism. Films like Ying […]

New York -- Toilet humor, jokes about paraplegics and serious overacting make this lowbrow comedy an irritating watch. The story about a health inspector hunting a criminal who is lacing [...]

Tartan Films NEW YORK -- A digital quickie by 'The Grudge' and 'Ju-on' director Takeshi Shimizu, 'Marebito' is a disturbing supernatural drama that leaves a sour taste in the mouth. [...]

NEW YORK -- This adaptation of the top-selling computer game 'Doom' is minimalist in the extreme. Plot, character development and dialogue are so sparse that the screenwriters are fortunate they're [...]

NEW YORK -- This fascinating documentary details day-to-day life in the hard-line communist state of North Korea. In 2003, British sports journalist Daniel Gordon and a film crew were allowed [...]

New York Film Festival the bottom line A three-part essay on personal relationships from the Taiwanese master is a mixed bag. NEW YORK -- 'Three Times' is a sophisticated essay [...]

Jia Zhangke's trilogy of feature films Platform (2000), Unknown Pleasures (2002), and The World (2004) document the changes that have occurred in Chinese society from 1979 to the present. Taken […]