1. Effects of explanations communicated in announcements of alleged labor abuses on valuation of a firm’s stock Author Daly, Joseph Patrick, Pouder, Richard W., and McNeil, Chris R. Published 2017 Full Text View/download PDF
2. Explanations: if, when, and how they aid service recovery Author Bradley, Graham and Sparks, Beverley Published 2012 Full Text View/download PDF
3. A cross‐cultural comparison of perceived informational fairness with service failure explanations Author Wang, Chen‐ya and Mattila, Anna S. Published 2011 Full Text View/download PDF
4. The influence of directive explanations on users’ business process compliance performance Author Frank Hadasch, Alexander Maedche, and Shirley Gregor Published 2016 Full Text View/download PDF