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Student dissatisfaction with assessment and feedback is a significant challenge for most UK Higher Education Institutions according to a key national survey. This paper explores the meaning, challenges and potential opportunities for enhancement in assessment and feedback within the authors' own institution as illustrative of approaches that can be taken elsewhere. Using a qualitative design, a review of assessment and feedback, which included an exploration of students' perceptions, was made in one College of the University. The findings highlighted variations in assessment and feedback practice across the College with dissatisfaction typically being due to misunderstanding or miscommunication between staff and students. Drawing on the review, we assert in this paper that students' dissatisfaction with assessment and feedback is not a 'tame' problem for which a straightforward solution exists. Instead, it is a 'wicked' problem that requires a complex approach with multiple interventions.

The aims of this paper are to examine and critically evaluate a selection of different technological methods that were specifically chosen for their alignment with, and potential to enhance, extant assessment for learning practice. The underpinning perspectives are that: (a) both formative and summative assessment are valuable opportunities for learning, and (b) using technology may enhance learning in assessment and feedback processes. Drawing on the literature and empirical evidence from a research study in a Scottish university, the advantages and drawbacks of using technology are examined. It is asserted that, by adopting a flexible approach and taking small incremental steps, the use of different types of technology can be beneficial in facilitating effective assessment for learning and feedback in higher education.

In recent years, research and practice focused on staff and students working in partnership to co-design learning and teaching in higher education has increased. However, within staff-student partnerships a focus on assessment is relatively uncommon, with fewer examples evident in the literature. In this paper, we take the stance that all assessment can be oriented "for" learning, and that students' learning is enhanced by improving their level of assessment literacy. A small study in a Scottish university was undertaken that involved a range of different adaptations to assessment and feedback, in which students were invited to become partners in assessment. We argue that a partnership approach, designed to democratise the assessment process, not only offered students greater agency in their own and their peers' learning, but also helped students to enhance their assessment literacy. Although staff and students reported experiencing a sense of risk, there was immense compensation through increased motivation, and a sense of being part of an engaged learning community. Implications for partnership in assessment are discussed and explored further. We assert that adopting staff-student partnership in assessment and more democratic classroom practices can have a wide range of positive benefits.

Service-learning is a pedagogy that combines academic study with service to the community. Voluntary work placements are integral to service-learning and offer students an ideal opportunity to develop their employability skills and attributes. In a service-learning course, it was considered good practice to raise students' awareness of the development of these skills and attributes. To enable this, the assessment in the course was adapted accordingly, and thus an innovative, summatively co-assessed oral presentation was introduced. This study investigates the effects of using this type of assessment, in which students were required to give an oral presentation of their critical reflections on the employability skills and attributes they had developed during the course. This practitioner research study was a small project using qualitative semi-structured interviews and a focus group with students engaged in service-learning. Although this study uses service-learning pedagogy as its basis, the concept and practice of summative co-assessment is transferable to other academic courses.

Service-learning is a form of experiential learning that combines academic coursework with voluntary service in the community. There is a dearth of critical analysis of the effects of service-learning. To address this issue, this practitioner research aimed to explore and understand its effects. An inductive approach, using qualitative and grounded theory methods, was used. Twelve semi-structured, in-depth individual interviews and two focus groups, one held at the beginning and the other at the end of the students' service placement, were conducted. Sequential and comparative analysis was made of the data gathered from various sources related to the course. The study demonstrates how intellectual and personal development can occur through service-learning. It also highlights potentially negative effects, but suggests that, overall, service-learning is potentially conducive to students' transformation.