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The rapid development of digital technology presents challenges that necessitate an understanding of its effect on the job performance of public sector personnels to advance digital construction in the public sector. Drawing upon the Unified Theory of Acceptance and Use of Technology (UTAUT), this research delves into the pivotal influences of digital technology factors on the job performance of public sector personnels, with a specific emphasis on understanding how technology anxiety acts as a mediator in this connection. Since the purpose of this study is to explore the impact of digital technology on the work performance of public sector personnels, the research objects of this research constituency are a total of 717 public sector personnels from different public sectors. Data were collected from 717 public sector personnels using quantitative research methods and analyzed with a structural equation model in AMOS 28.0. The results show that H1,H3,H6A and H6C are not confirmed, and the other hypotheses are confirmed. Specifically, since β = -0.537 for effort expectancy, p < 0.001, and β = 0.622 for facilitating condition, p < 0.001, effort expectancy and facilitating condition have a significant promoting effect on job performance. Additionally, technology anxiety mediates the relationship between expectancy and performance. Skilled use of digital technologies is found to improve personnel performance. These findings highlight the significance of digital technology proficiency and the creation of supportive digital environments in enhancing public sector personnel performance. This study provides actionable insights for optimizing digital technologies in the public sector and improving the job performance of public sector personnels in the public sector field, highlighting the need for a training and supportive digital environment to alleviate technological anxiety and improve performance.

AbstractThe Severe Acute Respiratory Syndrome Coronavirus 2 (SARS-CoV-2) or popularly the Corona Virus Disease 2019 (COVID-19) pandemic brought significant public health challenges globally. During the crisis, mobile health (m-health) services were implemented to expedite fast, convenient and reliable dissemination of health information to the public. Meanwhile, the adoption of m-health faced high uncertainty alike other COVID-19 regulatory methods. This study examines the antecedents of m-health acceptance among Zimbabwean university students. Whilst research on m-health adoption during the pandemic is still scarce, this study becomes the first to integrate the Unified Theory of Acceptance and Use of Technology (UTAUT) and the Theory of Planned Behavior (TPB) to predict m-health adoption in a developing country. An explanatory design and a quantitative research approach were employed. Based on 271 valid responses, Structural Equation Modelling was used to estimate the proposed model. The findings revealed the positive effect of performance expectancy, effort expectancy, facilitating conditions, attitudes, behavioral norms, perceived behavioral control on behavioral intention to adopt m-health with a higher R square value (80.4%) than the original UTAUT model. The study also confirmed the positive influence of behavioral intention on m-health usage (R square = 41.5%). Health promoters were urged to design messages that stimulate positive attitudes, appeal to social groupings and improve user’s self-efficacy. M-health services should also foster use simplicity, ease of use and health value to entice m-health adoption among consumers. The study also provides an important baseline for the integration of behavioral theoretical models to enhance their predictive strength.

Generation Z faces diverse challenges in education amidst the swift evolution of technology. This study investigates the factors shaping Generation Z's acceptance and adoption of AI and Cloud-based applications in Oman's higher education sector. Despite limited attention to this area in Oman and the Gulf Cooperative Council countries (GCC), this research addresses the gap by employing the Unified Theory of Acceptance and Use of Technology (UTAUT) framework, recognized for its effectiveness in understanding technology adoption. Through a quantitative approach, Generation Z students in Omani higher education institutions were surveyed, and SmartPLS was utilized for analysis. Results indicate a significant positive relationship between all UTAUT antecedent factors, with Performance Expectancy being non-significant. This study offers novel insights into global understandings of Generation Z's learning trends with AI and Cloud-based applications in higher education, aiming to enhance pedagogical approaches. Notably, it pioneers such efforts within the GCC context. Recommendations for similar research in other GCC countries are provided to enrich regional perspectives. Limitations and future directions are addressed, emphasizing the importance of comprehending Generation Z's interaction with technology to advance educational practices in the digital age. Doi: 10.28991/ESJ-2024-08-03-02 Full Text: PDF

This study aims to investigate factors affecting behavioral intention towards teaching AI in Saudi universities. A random sampling method was used. A total of 430 responses were received. There were 330 males (76.74%), and 100 females (32.25%). All participants were of Saudi nationality and spoke Arabic as their mother tongue. To investigate sample data and assess model fit, this study employs structural equation modeling (SEM). A self-report 15- item survey instrument was developed specifically for this research study, based on Technology Acceptance Model (TAM). Study variables showed significant correlations at the .01 level. BI correlates positively with Performance expectancy (PE), Effort expectancy (EE), Social influence (SI)and Facilitating conditions (FC) (r = .555, .655, .630 and .615 respectively). Each of PE, EE, SI made significant individual contributions to the prediction of BI. The results indicated that the following beta weights which represented the relative contribution of PE, EE, SI and FC to the prediction were observed. PE (b = .411, t = 5.890, P < 0.01), EE (b = .333, t = 5.780, P < 0.01), SI (b = .297, t = 5.230, P < 0.01), and FC (b = .299, t = 5.232, P < 0.01). Together they yielded a coefficient of multiple regression (R) of 0.788 and a multiple correlation square of 0.784. With regard to the academic contribution, this work builds upon previously established and validated literature while simultaneously providing a new conceptual model.

The rapid growth of the information technology industry has spurred corporate process digitalization. This study aims to examine how the Unified Theory of Acceptance and Use of Technology’s (UTAUT) major tenets – performance expectancy and effort expectancy – and trust affect managers’ acceptance of new e-fulfillment services. This study also considers Hofstede’s cultural dimension of long-term orientation as the major variable influencing management’s acceptance of the new fulfillment platform. This study employed a quantitative research methodology with a simple random sampling of 248 Indonesian Logistic Association members from various industries. The research finding shows that only effort expectancy does not significantly affect managers’ e-fulfillment platform usage. Both effort expectancy and performance expectancy have a significant impact on employee trust in using the new technology. In addition, performance expectancy, customer trust, and long-term orientation positively affect the managerial adoption of e-fulfillment services. The study also shows a full mediation effect of customer trust in the relationship of effort expectancy to managerial adoption and a partial mediation effect in the influence of performance expectancy into managerial adoption of electronic resources planning with trust as a mediating variable. AcknowledgmentThis study is conducted with the support from the Ministry of Education, Culture, Research, with the Contract No. 1170/LL3/AL.04/2023; 0059-RD-LPPM-UMN/P-JD/V/2023.

Businesses globally heavily invest in Enterprise Resource Planning (ERP) implementation to meet high customer demands and maintain competitiveness. Despite significant investments, underutilization hampers reaping the system's full benefits, leading to stagnant or adverse performance. Hence, this study aims to uncover reasons for the lack of end-user adoption of ERP systems. It focuses on the correlation between performance expectancy, effort expectancy, social influence, and organizational support in determining ERP system acceptance by end users. This study utilized a quantitative methodology. Data were collected from 392 respondents within a Malaysian shared service center. Multiple regression analysis was conducted employing the UTAUT model and perceived organizational support theory to evaluate and interpret the collected data. The study’s key findings include the significant positive association between performance expectancy and ERP system adoption, reinforcing the influence of effort expectancy on technology adoption. Despite its positive effects, social influence had little effect on end-user adoption. Additionally, it was observed that ERP system adoption was consistently facilitated by organizational support. This study confirms the essential factors that drive the adoption of ERP systems by end-users. It emphasizes the crucial role of leadership in prioritizing these elements for organizations to enhance user acceptance and ensure the successful implementation of ERP systems. Doi: 10.28991/HIJ-2023-04-04-013 Full Text: PDF

Purpose – This study aims to analyze the influence of performance expectancy, effort expectancy, social influence, zakat literacy, and facility conditions on the intention of muzaki to pay zakat using a digital platform. Methodology – Primary data was collected through an online survey involving 144 Jawa. Muzaki has used various online channels to pay zakat and analyzed it using structural equation modeling as the empirical approach. This study used the extended unified theory of acceptance and use of technology (UTAUT) as the theoretical framework. The data analysis technique used in this study is partial least square (PLS) analysis. Findings – The findings indicate that performance expectancy, effort expectancy, social influence, and zakat literacy have a positive influence on the intention of Muslims to pay zakat through online platforms. Meanwhile, the intention to pay zakat and facility conditions have a positive influence on the use of online platforms to pay zakat. Implications – Zakat institutions need to improve digital facilities to make it easier for muzaki to pay zakat Originality – The object of this research focuses on Muslim communities on the island of Java who have fulfilled the requirements as muzaki.

The rapid growth and advancement of electronic devices and technologies in the FinTech industry empower new innovative products and services. The covid-19 pandemic could have a devastating effect on Malaysia’s economy, but it has offered additional opportunities for the E-wallet segment of the Fintech business to thrive. The E-wallet segment of FinTech is one of the latest innovations that is currently growing as there is a need for contactless payments during the pandemic situation. The main objective of the study is to examine the factors affecting e-wallet adoption among young adults in Malaysia. A sample of 200 responses was analyzed using Smart PLS 3.0. The findings revealed that the factors of “performance expectancy”, “effort expectancy”, “compatibility”, and “social influence” have a positive and significant impact during the pandemic; however, the factor of “facilitating conditions” has no significant impact on the adoption of the E-wallets. The study substantiates the key and important variables of adoption in order to develop and evolve E-wallet providers' existing services. Particularly, due to the increasing importance of e-commerce, E-wallet service providers are urged to focus on the system's interoperability, which encourages individuals or customers to use the strategy. They should include unique features that allow customers to accept the service, trust its benefits and feel comfortable using the technology. The study is useful to the E-wallet providers to improve the existing services. The findings also guide the companies offering E-wallets to enhance the usage and adoption of their services.

This study aims to investigate the influencing elements of consumers’ behavioral intention to use online food delivery apps in Bangladesh. MS Excel and SPSS were used to calculate the relevant information. The targeted population of this study is the current users of online food delivery apps in Bangladesh. The final sample size is 368, with a response rate of 92%. The information was gathered from the respondents through a web-based survey in Google Forms. Due to the nature of the study object, the purposeful sampling method has been used and is quantitative and exploratory. The results show that five predictors affect consumers’ intention to use food delivery apps. The findings demonstrate that social influence, perceived trust, perceived safety, performance expectancy, and effort expectancy significantly affect the consumers’ usage intention of food delivery apps. The study also found that perceived trust is the strongest predictor of usage intention among five intention predictors. However, following an extensive literature review, only a few studies have been conducted in this context, so there is a deficiency in investigating key influencing factors of users’ motivation to adopt online food delivery apps in Bangladesh. Therefore, this study could be indispensable for app delivery operators, governmental and non-governmental organizations, businesses, and researchers to make policies and strategies to create intention among consumers to use online food delivery apps.

Objective: This study examines the influence of hedonic and utilitarian values on perceived benefits and their impact on purchase intention by using effort expectancy as a moderating variable. Design/Methods/Approach: This study adopts a quantitative approach by employing a non-probability sampling technique to collect a sample of 175 respondents who had used the Shopee application in Malang. The data was analyzed using SmartPLS through the measurement model test (outer model) and structural model test. Findings: The results show that hedonic value and utilitarian value have a positive and significant effect on perceived benefit, hedonic value and utilitarian value have a positive and significant impact on purchase intention, and perceived benefit has a positive and significant effect on purchase intention. However, effort expectancy does not have a significant role in moderating the relationships. Originality/Value: The limited extant literature only addresses a simple direct–effect relationship between effort expectancy toward behavioral intention and use behavior. Drawing on the Unified Theory of Acceptance and Use, this research provides deep insight through position effort expectance as the moderation role. Also, this study elaborates on the effect of utilitarian and hedonic values on perceived benefit. In turn, this framework also explored the influence of perceived benefit on consumer intention to purchase in electronic commerce, further advancing an understanding of this dynamic subject matter. Practical/Policy Implications: The study contributes to the existing knowledge of managerial practice by pointing out the importance of effort expectancy, which shapes the consumer's perceived benefit, and illustrating its impact in the case of purchasing intention in an e-commerce application. E-commerce companies can enhance the customer experience when accessing applications to invigorate purchase intention. E-commerce companies need to maintain their performance in terms of app ease of use and provide innovations by providing more user benefits, thereby creating loyal customers. Eventually, the company should keep earning society's trust as reliable e-commerce that meets the needs of today's digital era.

his research was conducted to determine the impact of utilitarianivalue and effort expectancy towards purchaseiintention. In addition, our research also examined how hedonic value moderate utilitarian value. This research was a quantitative approach with using 150 respondents of Shopee's users. For outer and inner models were analyzed by SEM analysis using application of Smart-PLS 4th version. Our first finding reveals that utilitarian value has a significance value on purchase intention. Then, for effort expectancy also has a significance direct influence toward purchaseiintention. In accordance, hedonicivalue could significantly moderate the correlation between utilitarianivalue toward purchaseiintention. As a novelty, researcher used hedonicivalue as an alternative moderating variable that different from previous studies. These results also fulfilled the research gap between effort expectation and purchase intention in context of marketplace in Indonesia. From the result, researcher gave an advice that Shopee Corporation as the one of marketplace provider in Indonesia could improving their application especially on ease of usage and providing more benefits to all online users. Public trust could be easily gained if the corporate maximized this variable in terms of marketplace in digital era.

Objectives: The purpose of this research is to conduct an examination of intention factors for using social commerce in Indonesia. Methods/Analysis: This research is a quantitative study that applies the customer analysis model to four big social commerce sites in Indonesia. This study uses the multivariate regression method and IBM SPSS 25 software to prove the relationship between research variables. Findings: Variables will include performance expectations, effort expectations, societal effects, supportive circumstances, and cost savings. Data from 210 online respondents in Indonesia were collected. Novelty and Improvements:Positive outcomes are provided by the model as a result of changes in the use of social commerce. Doi: 10.28991/HIJ-2022-03-04-01 Full Text: PDF

This study aims to examine the effect of social influence and effort expectancy on the intention to use and actual usage of cashless payment systems with financial literacy as moderating variable. To conduct this study questionnaires were distributed to all active accounting students at Airlangga University and from there, 128 research samples were obtained. The collected data were analyzed using WarpPLS 8.0. The results show that effort expectancy and social influence have a positive effect on the intention to use cashless payment systems. The result also shows that the intention to use cashless payment systems has a positive effect on the actual usage of cashless payment systems. In addition, the research results indicate that financial literacy does not moderate the effect of effort expectancy and social influence on the intention to use cashless payment. The results of this study are expected to provide insight and a better understanding of financial literacy and cashless payment system.

Technology adoption patterns, in general, have been shown to have a common set of predictive factors such as performance expectancy, social influence, voluntariness, effort expectancy, and facilitating conditions. However, the significance of such factors varies dramatically by situation and conditions. In the faculty adoption of online teaching modalities, three conditions were investigated in a university case study with 180 faculty respondents. Using the unified theory of acceptance and use of technology model, participants were asked to respond to questions about these factors prior to the pandemic, their perceptions about continuing pre-pandemic use in the future, and their perceptions about increasing pre-pandemic adoption of online teaching in the future. Critical to prior expectations were performance expectancy and level of effort. Continued use relied on all five factors, but only the negative aspects of social influence were significant. Factors affecting increased adoption (assuming voluntariness) were performance expectancy and facilitating conditions. Findings suggest that increased exposure to online teaching may not be as crucial as the quality of faculty experiences during the pandemic. The rationale for these factor shifts is provided, the effects of institutional support are discussed, the threats and limitations to generalizability are reviewed, and the ramifications for institutions trying to enhance faculty adoption are summarized.

Purpose: This study aimed to investigate the role of effort expectancy, social influences, and facilitating conditions in the intention to use information and communication technology with the mediating role of performance expectancy among graduate students of Tabriz University of Medical Sciences.Methodology: The present study is a descriptive-survey correlational study based on the structural equation model in terms of applied purpose and in terms of data collection. The statistical population of the study is all graduate students of Tabriz University of Medical Sciences with a number of 1500 people. The statistical sample of this research is 306 people who have been selected by the stratified random sampling method. The data collection tool is a translation and synthesis of a standard questionnaire based on the use of technology modified by the researcher. The validity of the questionnaire was confirmed based on content validity, face validity, and construct validity (confirmatory factor analysis, CFA) and its reliability coefficient was obtained based on Cronbach's alpha coefficient which is equal to 0.86. The collected data were analyzed using descriptive statistics (frequency, mean, standard deviation, and Pearson correlation coefficient) and inferential statistics (path analysis of structural equation model) by SPSS and LISREL software.Finding: The results showed that the variables of effort expectancy, social influences, and facilitator conditions with mediating role of performance expectancy have a positive and significant causal effect on the intention to use information and communication technology of Tabriz University of Medical Sciences students with mediating role of performance expectation (p

Mobile gaming is one of the fastest growing industries in the world and is playing a significant role in the entertainment industry, yet not much is known about the psychological drivers of mobile gaming need satisfaction. The purpose of this study was to explore how mobile gamers are inherently drawn to play games enthusiastically. Understanding the psychological game need satisfaction would be invaluable to game developers to develop mobile games that smartphone users will actually play. The study adopted a quantitative approach and descriptive research, using a non-probability convenience and snowball sampling technique. A self-administered questionnaire was distributed to 307 adult consumers who had downloaded a mobile game application at the time of the survey. The results of the Structural Equation Modelling (SEM) suggest that enjoyment is the most significant predictor of mobile gaming need satisfaction, followed by gaming facilitating conditions, while personal gratification and effort expectancy are insignificant factors. Mobile gaming developers can improve mobile gaming need satisfaction by developing mobile games that are satisfying and that enhance enjoyment through improved game features pertaining to novelty, design and competence. This study is one of the first in a developing economy to address the unexplored relationships between variables drawn from different theoretical frameworks within the context of mobile gaming, contributing to understanding mobile game need satisfaction through smartphones that are already well-integrated into users’ lifestyles.

The telecommunications industry business in Indonesia in recent years has changed drastically from voice and SMS services to digital services. This change requires Telkomsel as one of the cellular companies in Indonesia to also transform into a digital company, one of which is the transformation in the field of Channel Management, by introducing the Digipos application in 2017. The implementation in the field of Digipos has not been used massively by outlets, especially in the city of Bogor where this research was conducted. This research uses a quantitative approach with descriptive and causal research methods. Data were collected through literature studies and questionnaires with analytical techniques using PLS and Descriptive Analysis. Based on PLS analysis, one of the four variables namely Effort Expectancy (EE) has a positive influence on the Use Behavior to use Digipos. The level of ease of using the system, perceived to be quite good, is seen from the average index with a fairly high adoption rate. From the analysis of PLS Effort Expectancy (EE) has a positive influence on customer behavior.

The Republic of Indonesia Special Region of Yogyakarta Police (Polda DIY) launched a Polisi Kita Application program as a means to provide services to the community based on real-time online. The purpose of this study is to analyze the factors that influence the application of e-government to the use of the Polisi Kita Application program in the Yogyakarta Regional Police in 2018. The theory used to analyze this phenomenon is the Unified Theory of Acceptance and Use of Technology (UTAUT) theory. This research uses quantitative research methods. The number of research respondents was 99 respondents who were taken using Accidental Sampling techniques and processed using SmartPLS 3.0 Software. The results of this study state that the discovery of factors that influence online-based public services using UTAUT theory is proven to have a significant influence on the use of public services. Based on the results of the analysis in finding the strength of the relationship between variables X and Y found the highest correlation coefficient results in the Behavioral Intention variable with the Ut variable. E-service (Our Police Report) is (0.920). The Police Application We get a good response from the public regarding the ease of using the Police Application. To be able to maintain and improve performance, the Yogyakarta Regional Police should add a feature to verify the user's cellphone number via SMS or email so that the level of security of the user's report is better.

The development of the internet which is integrated with the smartphone application technology has made the business of transportation service innovate by adopting online transportation applications. Online transportation applications are important to know whether the technology is really accepted by users. This paper provides literature  for use as a reference in research into the acceptance and use of information technology with the UTAUT2 model. GOJEK is an online transportation application that provides solutions and convenience in daily activities. In fact, the desire to use the GOJEK application is not only because of the need for convenience, but also because of the urge to get pleasure and habits using the GOJEK application in daily activities. In proving the statement, this research builds a conceptual model and hypothesis formulation that is used to conduct research on the use of online transportation applications. This study will use sample of 130 customers who have used the GOJEK application for 1 or 3 months, then the data will be processed using PLS.

The paper examines factors influencing online purchase intention of Vietnamese. Based on the Unified Theory of Acceptance and Use of Technology (UTAUT), the study develops a theoretical model including four explanatory variables of online purchase intention: performance expectancy (PE), social influence (SI), effort expectancy (EE) and facilitating condi-tions (FC). The empirical results obtained in a sample of 204 valid interviewees reveal the statistically significant and concurrent impact of the mentioned determinants on the intention to purchase online. Among them, performance expectancy (PE) and social influence (SI) exert the most significant influence. The findings provide guidance for online firms to improve their conditions and develop marketing strategies in order to highlight efficiency, ease of use, and convenience; become a trend of social communities and then encourage the online purchase.

Consumer technology has been enormously boosted by the COVID-19 pandemic, with one of the primary consumers being the elderly. In this scenario, it is necessary to consider the impact of technologies on different older generational cohorts to understand the future of a data-driven digital society fully. This research aims to explain the acceptance of social networking sites, a particular consumer technology, in the post-pandemic elderly population. Data were obtained from 1555 older adults in Chile based on a consumer technology acceptance model. The respondents were grouped according to their technological predisposition and their generation into three groups. Applying a multigroup analysis based on structural equation modelling reveals significant differences in the explanatory variables of the intention and use of this technology between the groups. And more remarkably, the effort expectancy is not statistically significant as a variable to explain this acceptance globally in either of the three groups. There are two principal contributions of this study. First, it shows why adults adopt consumer technology after the pandemic. Second, it validates a classification of elderly adults who use consumption technologies that are useful in understanding the heterogeneity of this phenomenon.

This study aims to find out the level of community desire within the university to use the Grip Work Journey (GWJ) application in office activities as an e-office application. The method used is quantitative research with data analysis techniques using Partial Least Square (PLS), and the data collection process is performed through a questionnaire. Respondents in this study were 200 people. The results of the study state that performance expectancy, effort expectancy, social influence, and security maintained positive influences on Behavioral Intention Grip Work Journey as a community office application in Jakarta State University.

Mobile payment is becoming an evitable trend in the globe and is well expanding rapidly into emerging countries. Many research models are developed and confirmed that behavior intention is an important fact which decides the level of using mobile payment among users. The existing research models have made empirical evidences confirming behavior intention de-pended on performance and effort expectancy. This research expands previous empirical evidence by involving perceived transaction speed as an important explanatory variable to both performance expectancy and effort expectancy and also captures how behavior intention is influenced by performance expectancy and effort expectancy among Cambodian users. A total of 200 questionnaires were collected, analyzed and summarized for this study. Result reveals that performance expectancy and effort expectancy affect positively and significantly on behavior intention. Perceived transaction speed has a positive and significant relationship with effort expectancy but Perceived transaction does not have any positive and significant relationship with performance expectancy. Result from this study also concludes the role of perceived transaction speed which is affecting intention to use mobile payment among users. However, there are some limitations to be addressed for the future researches; this research may include larger samples to find out the clear effect on behavior intention of the end-users.

Global environment is now changing drastically, and a revolutionary change has been observed in consumer buying behavior, radically shifting from physically environment to mobile commerce. Regardless of the previous researches that has executed by researches over the last two decades on the adoption behavior of mobile commerce in a field of marketing and IT, further empirical investigation is required to explore the individual characteristic such as personal innovativeness that stimulate the consumers to adopt the mobile commerce services. Primarily this research is conducted to understand the relationships among performance expectancy, effort expectancy, personal innovativeness and behavioral intentions in a Pakistani consumer market and how individual variable dubbed personal innovativeness mediates the relationship among performance expectancy, effort expectancy, personal innovativeness and behavioral intentions using framework of unified theory of acceptance and use of technology (UTAUT). The study has conducted a questionnaire-based survey of 320 users of mobile commerce in total. Structural equation modeling (SEM) technique is used through AMOS version 23. Results show that the performance expectancy and effort expectancy are significantly influence the behavioral intentions to adopt mobile commerce with significant effect of mediator and the results for this study could be fruitful for telecommunication, mobile commerce companies and marketers in formulating strategies to attract potential consumers effectively and efficiently. The present study enriches and adds value to limited literature on performance expectancy, effort expectancy, personal innovativeness and behavioral intentions. In addition, personal innovativeness has not been inspected earlier as a mediating variable.

Several studies have made known that internet banking (IB) implementation is not only advanta-geous for banks, but also by perception and experience of IB users. Therefore, little is known about factors propelling user’s intention to adopt internet banking in Pakistan. Thus, the purpose of this research is to investigate the role of unified theory of acceptance and use of technology (UTAUT) in internet banking adoption context. A quantitative approach based survey was conducted to col-lect the data from 398 internet banking users. For statistical analysis structural equation model (SEM) approach was used. The result of this study indicates that, UTAUT model provided a good theoretical foundation in technology adoption investigation. Findings confirmed that all four predic-tors (performance expectancy, effort expectancy, social influence and facilitating condition) were significant and had significant amount of variance in predicting user’s intention to adopt internet banking. Additionally, the IPMA test revealed that performance expectancy was the most important factor among all other variables to predict user’s intention towards adoption of internet banking. Lastly, managerial implications, limitations and future recommendations are discussed.

Background and aim: The picture archiving and communication system (PACS) is a healthcare system technology which manages medical images and integrates equipment through a network. There are some theories about the use and acceptance of technology by people to describe the behavior and attitudes of end users towards information technologies. We investigated the influential factors on users’ acceptance of PACS in the military hospitals of Tehran. Methods: In this applied analytical and cross-sectional study, 151 healthcare employees of military hospitals who had experience in using the PACS system were investigated. Participants were selected by census. The following variables were considered: performance expectancy, efforts expectancy, social influence, facilitating conditions and behavioral intention. Data were gathered using a questionnaire. Its validity and reliability were approved by a panel of experts and was piloted with 30 hospital healthcare staff (Cronbach's alpha =0.91). Spearman correlation coefficient and multiple linear regression analysis were used in analyzing the data. Results: Expected performance, efforts expectancy, social impact and facilitating conditions had a significant relationship with behavioral intention. The multiple regression analysis indicated that only performance expectancy can predict the user’s behavioral intentions to use PACS technology. Conclusion: Performance and effort expectancies are quite influential in accepting the use of PACS in hospitals. All healthcare personnel should become aware that using such technology is necessary in a hospital. Knowing the influencing factors that affect the acceptance of using new technology can help in improving its use, especially in a healthcare system. This can improve the offered healthcare services’ quality.

In the same context of previous studies on the adoption of e-government, this paper employs the Unified Theory of Acceptance and Use of Technology (UTAUT) model two constructs from this model were selected (Performance Expectancy, and Effort Expectancy) to examine their effect on the intention to adopt electronic government in Sultanate of Oman from an employees' perspective. A manual survey was conducted to collect the request data. The total number of valid questionnaires for analysis was 204 which formed (83.3 %) of the study sample. To confirm the internal consistency of construct and measures validity, Factor analysis and Reliability test were used for this purpose. In addition to, the multiple linear regression was used to test the study hypotheses. The study model explained (50.5 %) of the whole deviation in employees' Intention to adopt e-government. Moreover, both constructs Performance Expectancy, and Effort Expectancy have a significant influence on employees’ intention to adopt the electronic government. To empower employees to response to the requested e-services by citizens or businesses in real time, the adopted system to provide e-government services must be simplified, in addition to equipping employees with needed skills to use the mentioned system. The study originality lies in narrowing the UTUAT model which adopted only two constructs (Performance Expectancy, and Effort Expectancy) of this model. Then, implementing this adopted model on employees as individuals, not as representatives of government institutions, which considered the first study attempted to do such investigation.

Background: There is shortage of critical skills in the South African economy. One of the reasons for this shortage is that many students at traditional universities are not completing their degree within the prescribed time frame. The massification of education at traditional universities compounds this problem as there is a decrease in the interaction between lecturers and students. Information and communication technologies, and specifically social media, have been identified as a possible solution to aid traditional universities to improve their throughput rate. Social media has become an essential tool to increase student–lecturer interaction, collaboration and communication in academic setting. Objective: The purpose of the study was to examine social media adoption among lecturers at a traditional university in Eastern Cape Province of South Africa. Method: The unified theory of acceptance and use of technology (UTAUT) framework was used as the theoretical foundation of the questionnaire that was distributed to 300 full-time staff members. A response rate of 39% was attained. Factor analysis was used to test the relationship between variables. Contribution: The study’s contribution is to the theoretical body of knowledge that affirms that the UTAUT framework is an appropriate tool to use to test adoption of social media at traditional universities. Conclusion: The findings indicated that academics are conversant with emerging technologies and could incorporate these technologies into academic settings with an aim to increase communication and interaction among lecturers and learners. The results revealed that performance expectancy, social influence, effort expectancy and behavioural intention have a positive influence on social media adoption and continued use by academics in teaching and learning at traditional university. The facilitating condition scale was not statistically significant, but must be considered by management in order to improve the adoption of social media among lecturers.

The purpose of this research is to analyze factors that influence behaviour intention to use technology information system and use behaviour technology information system using UTAUT (unified theory of acceptance and use of technology). That factors are performance expectancy,effort expectancy, perceived of credibility, social influence, and facilitating condition and moderated by age, gender and experience. Sample of this research is investment using services community (M-Dinar) through internet. One hundred and twenty four respondents using M-Dinar had participated in this research. The collecting data used a questionnaire survey that posted at facebook and sent it via electronic-mail. Data were analyzed using a Moderated Regression Analysis (MRA). The result showed only social influence that effecting behaviour intention to use M-Dinar technology significant. The other factors aren’t have significant influence to behavoiur intention to use M-Dinar technology.

The objectives of the research is to examine some factors that influence intention of utilization of computer based information system and gender as moderating variable by using Unified Theory of Acceptance and Use of Technology (UTAUT) framework that proposed by Venkates et al., (2003). This research was conducted in public sector organizations in Malang on information system and information system usage. There were 65 respondents involved. The data was analyzed by using multiple regression and moderating regression analysis by SPSS 13 software. The result indicates that simultaneously, the performance expectancy, effort expectancy, and social factor significantly influence the intention of utilization of computer based information system. It might be concluded that the intention of utilization of computer based information system is influenced by social factor. Further-more, the analysis result also indicates that gender is not significant as moderating variable from performance expectancy, effort expectancy, and social factor. The implication of the research is relevant toward public sector organizations which adopt and advance information system in its operationalities, to consider factors which influence the intention of utilization of computer based information system.

The purpose of this research is to examine the effect performance expectancy, effort expectancy, social factors, fit to task and conditions that facilitate users on usage of information system at 4 regions government in Madura Island. The respondents of the research are employees who are using information technology system in their working environments. Data has been gathered by questionnaires and documentation. Sample total is 32 respondents. The result of research with partial regression indicates that performance expectancy, effort expectancy, and conditions which facilitate users of information system significantly affect usage of information system, while social factors and fit to task do not significantly affect usage of information system. The result of research with simultaneous regression indicates that performance expectancy, effort expectancy, social factors, fit to task and condition which facilitate users in using information system significantly affect usage of information system.