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Pallets are crucial in the logistics infrastructure system of various industries and manufacturing companies. They are made of wood and used to store various large and heavy goods. However, pulp and paper manufacturing companies undergo material shortages to make wooden pallets. Therefore, this study aimed to apply the 3-R concept (Reduce, Reuse, Recycle) to deal with pallet shortages at the companies. After several experiments, the researcher developed three techniques based on the 3-R concept with the closed-loop system: (1) repairing and (2) reusing waste pallets from/to customers, (3) using Finger Glued-Laminate's products provided internally as raw materials for pallets; all three met several mandatory criteria of strength and design in a pallet. This research aimed to help companies make policies and strategies related to applying the 3-R concept to deal with pallet shortages. If the pallet quantity can meet the company's needs, it will improve the logistics process quality and deliver the products to consumers right on schedule.