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Commercial implications of the COVID-19 pandemic have challenged the creative industries to transform service delivery from inter-personal to online operations. Existing online music and audio production collaboration platforms and cloud storage cannot replicate intrinsic in-studio interactions between an audio engineer and clients in a professional post-production audio mixing environment. We developed the DAW Collaboration Framework that transitions audio practitioners to a real-time, internet-linked mixing environment. This paper documents our evaluation of the framework's performance through real-world practitioners' perspectives, having participated in professional audio mixing scenarios. Our evaluation attests to the facilitation of a new audio mixing paradigm, where remote participants work synchronously in a collaborative, professional, DAW-based mixing environment, similar to traditional in-studio settings. Every participant monitors high-resolution audio files while accessing complete synchronised mixing control of the shared DAW project. Identified benefits include time savings, increased productivity, and engaging, collaborative audio mixing. This paradigm empowers remote participants to contribute to audio mixing projects, promoting new global reach and business opportunities for audio engineers. We identify impediments to widespread adoption of this new paradigm, thereby posing future research directions. Ultimately, in a pandemic-impacted era of disruptions and travel restrictions, our framework presents a viable alternative to in-person, studio-based mixing. [ABSTRACT FROM AUTHOR]

Purpose: Online business can be an attractive career choice but bears gendered implications under China's market economy. This study aims to examine how highly educated young women negotiate their career choice of online business, given their enhanced career ambitions and the persisting conservative views of their parents. It is to be examined how these factors interact in shaping women's strategies and commitment to their nonconventional careers. Design/methodology/approach: The study draws on 23 interviews with 18 women involved in online business. The interviews were coded by themes about how women perceive and make career choices to enter online business, the influence of various motivations (e.g., economic security, decency, autonomy and earning potential) and women's interactions with their parents under gendered social expectations. The study analyzes and categorizes women's varied strategies and levels of commitment in taking up online business, an attractive but suspicious career for highly educated young women. Findings: The study finds that some women chose to conduct online business as a secondary job behind their stable and formal primary job; their compromise under parents' preferences and social expectations as "compliant daughters," willingly or forced, coexisted with their persisting interest in online entrepreneurship. Other women, or "self-determined daughters," embraced online business as their primary job; some benefited from parents' tolerant views, but others needed to handle the pressure of parental disapproval by hiding or proving their nonconventional career choices worthwhile. Originality/value: This study speaks to the gendered opportunity-necessity framework of entrepreneurship by illustrating women's multiple motivations in China's market reforms and the rising online entrepreneurship dynamics. The findings contextualize women's career choices in different family dynamics and suggest how social expectations and gender norms are imposed and transformed, with a focus on the shifting gendered concerns of opportunity, security and decency in an era of digital economy. [ABSTRACT FROM AUTHOR]

Problem definition: We estimate the impact of electric vehicle (EV) charging stations on volumes of consumer foot traffic received by nearby retail establishments. We also explore the conditions under which any effects manifest. Methodology/results: We use a differences-in-differences design, exploiting the staggered introduction of Tesla Supercharger stations across the United States. We combine data on Supercharger installations with mobile phone–based estimates of retailer foot traffic. We explore heterogeneity in the treatment effect, in terms of EV charger characteristics, visitor characteristics, establishment type, and local physical context. We estimate that establishments experience an average 4% increase in monthly visits following the installation of a Tesla Supercharger. These effects arise primarily for retailers that offer relatively quick services (e.g., fast food) and for those located very near to the charger (within 150 meters). The effects are also more pronounced when the Supercharger is one of the first EV chargers introduced into the local area. Managerial implications: We document evidence of the positive retail demand spillovers arising from EV charging station infrastructure. We also document the conditions under which the benefits manifest. Insights for EV network operators, retailers, and policymakers are included. Supplemental Material: The online appendix is available at https://doi.org/10.1287/msom.2022.0519. [ABSTRACT FROM AUTHOR]

Online businesses have been surging worldwide during the past decade, especially during the recent COVID-19 epidemic. However, the market share of online real estate transactions is still limited, mainly due to the information-asymmetry problem. In this study, we manually collect data on online judicial housing auctions in China, which is currently the largest online real estate market globally, and investigate how information disclosure facilitates real estate transactions. The empirical results suggest that disclosing better quality information online can attract more potential buyers. In particular, providing more comprehensive information such as professional appraisal reports or videos of the property can help to convert buyers' initial interests into completed transactions and higher sales proceeds. The positive effects of information are particularly strong when combined with offline services, in a more mature online market, and for low-value properties. We also provide preliminary analysis of factors affecting online-information-disclosure quality from both the macro and micro perspectives. We also provide preliminary analysis of factors affecting online-information-disclosure quality from both the macro and micro perspectives. [ABSTRACT FROM AUTHOR]

Objective The development of the digital environment in most areas of business has led to an increase in deceptive practices and unconventional behaviors. With the advancement of the digital environment, unconventional channels have emerged, leading to various risks such as life, financial, and behavioral risks affecting individuals and businesses. Marketing operations face significant challenges without the presence of the digital environment, which serves as a crucial marketing platform. Certain profit-driven individuals exploit this expansive environment for fraudulent and unethical business practices. To curb criminal activities in the marketing sector, this study aims to introduce an anti-marketing model tailored for online and digital businesses and provide practical solutions. It seeks to address the gaps in the extant literature that have remained almost untouched by researchers. Methodology This research uses a qualitative, applied, and exploratory approach. The statistical population of the research includes specialists and experts in marketing, particularly in digital marketing, along with owners of established online businesses. To ensure the collection of precise and relevant data, an effort was made to employ indicators for sample selection so the experts could have closer connections and sufficient experience related to the subject under investigation. The data collection was also carried out by employing targeted sampling and semi-structured interviews. It should be noted that this research employed the opinions of 16 experts to identify factors and issues relevant to the research subject. Furthermore, the research employed a Grounded theory outlook to identify categories that influence the research subject. Findings The interview section provided 238 primary codes, 106 secondary codes, and 26 sub- categories in six main categories, namely: causing categories, intervening factors, background factors, the central phenomenon, strategies, and outcomes. Ultimately, employing ATLAS.ti software, "the anti-marketing model aimed at preventing criminal behaviors in the online business environment" was derived. Conclusion Based on the findings, it could be stated that introducing the anti-marketing model aimed at preventing criminal behaviors in the online business environment is an initial model in this field that has not caught the attention of researchers and can contribute to improving the literature on the subject. The development of the anti-marketing model aimed at preventing criminal behaviors in the online business environment has led to significant and positive outcomes that were revealed by the contents of the interviews. These outcomes include the prohibition of criminal behavior, strengthening digital marketing, promoting moral integrity online, strengthening the legal framework for online transactions, strengthening a positive culture in the online environment, and strengthening the digital community. Additionally, the study's findings offer recommendations for preventing criminal behavior in the online and digital business environment. [ABSTRACT FROM AUTHOR]

The growing trend of single mothers entering the business sector in Malaysia has garnered attention due to the increasing prevalence of single-mother households and the imperative for economic sustainability. Single mothers often face significant challenges in both supporting their families and achieving financial stability. To address these challenges, entrepreneurship presents a viable solution, enabling them to generate income and create employment opportunities, which, in turn, can foster societal and economic growth. The COVID-19 pandemic has further accentuated this opportunity, as many single mothers began operating businesses from home during the movement control order (MCO). This study aims to explore the business potential of single mothers by examining the types of businesses they engage in, the products and services they offer, and the challenges they encounter. The pandemic has notably influenced the rise of online businesses in sectors such as food and beverage, services, and fashion design, driven by increased customer demand. However, single mothers face challenges related to work-life balance and entrepreneurial activities, including high external locus of control and inadequate financial management, which impede their ability to sustain their businesses. This research contributes to a deeper understanding of the entrepreneurial experiences of single mothers and offers valuable insights for policymakers and stakeholders. It informs the development of targeted policies and programs aimed at supporting the economic empowerment of single mothers. [ABSTRACT FROM AUTHOR]

Purpose: E-commerce platforms offer service guarantees (SGs) to improve consumers' perceived quality and satisfaction. This survey aimed to test the direct and indirect effects of SGs on consumers' perceived quality and satisfaction concerning the services of an international e-commerce platform. Design/methodology/approach: The survey sample consisted of 378 consumers of an international e-commerce platform. Structural equation modelling (SEM) tested two structural models. Findings: The first hypothetical model demonstrated that SGs positively and directly affects perceived quality and consumers' satisfaction on an e-commerce platform. This model also revealed that the perceived quality directly and positively impacted consumer satisfaction. The second hypothetical model confirmed that perceived quality mediates the relationship between SGs and satisfaction. Moreover, SGs positively and indirectly impacts consumer satisfaction. Practical implications: This study suggests that e-commerce platforms use SGs as a marketing strategy in their business models to increase perceived quality and consumer satisfaction. However, to positively impact the perception of quality and consumer satisfaction, such SGs must have the following characteristics: unconditional, easy to understand and communicate, meaningful, easy and painless to invoke, and easy and quick to collect. Originality/value: This research demonstrated the direct effects of SGs on perceived quality and consumer satisfaction on an international e-commerce platform. SGs directly impacts consumer satisfaction with the platform, even if they have not experienced its quality attributes (reliability, customisation, security and design). The indirect effects of SGs on consumer satisfaction were also proven, mediated by perceived quality. No previous study demonstrated such relationships simultaneously on e-commerce platforms. [ABSTRACT FROM AUTHOR]

The Internet brings convenience and happiness to consumers. The government must guide food safety standards. The government must provide implementation details, schedule planning, description-of-use documents, relevant regulations on food safety, and address matters needing attention and critical points of on-site counseling and inspection, the formulation of pertinent form documents, the evaluation of the feasibility of the form, and the time required. The Taichung City Government mainly conducts this research to investigate and guide online food sale companies. The industries are food manufacturing, online sales, and catering. The information was surveyed from major website platforms, comprising 640 incidents. These sites include Shopee, PC Home, MOMO, PChome, eBay, and Gomaji. This study uses corporate interview surveys and narrative statistics. The research results show that there are ten food safety issues. The most common ones are the items that should and should not be recorded in the stereotypical food or catering service contract stipulated by communication transactions. That is the most common food safety violation by businesses. This research provides academic and practical references for the positive message transmission of online sales. [ABSTRACT FROM AUTHOR]

Business competition in the digital era causes traditional entrepreneurs to try to develop their businesses by utilizing and maximizing new patterns in building their businesses online. Many businesses use digital or online media to support their business development, for example, by displaying creative content in the form of advertising, publicity, advertorials, direct marketing, and others on social media platforms such as Facebook, Instagram, YouTube, Tiktok, and the other social media. This study on digital business communication was carried out on 14 students and members of the Ulul Albab Islamic Boarding School who participated in the new entrepreneurship development training in the field of catering through the use of social media as a business medium, in order to improve their competence. The descriptive method is used to assess the level of knowledge of the members following training. Data were collected using pre and post-test instruments, focus group discussions with three participants, interviews with administrators, and observations during the training. The results of measuring the effectiveness of the training revealed that it was successful in increasing the knowledge and skills of the participants, the Ulul Albab Islamic Boarding School students, in the areas of creative content, creative photos, digital business communication ethics, and business communication from an Islamic perspective. Social media is used in business, the content consists of food service products produced in Islamic boarding schools. [ABSTRACT FROM AUTHOR]

Copyright of IGKOJEI Jurnal Pengabdian Masyarakat is the property of Fakultas Peternakan Universitas Papua and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

Digital transformation, both omnipresent and influential, has deeply impacted various sectors with a particular focus on the economy. The introduction and adoption of tools that facilitate technological changes and online business practices have emerged as game changers. They have endowed corporations with enhanced internal agility and improved employee communications. Online business, with its vast potential, is becoming increasingly crucial in developing countries, where Internet accessibility is steadily growing. This study explores the impact of e-commerce on company productivity by considering both formal and informal sectors. It leverages data from the 2018 General Business Census of Togo. By applying endogenous switching regression and smoothed instrumental variable quantile regression tools, this study demonstrates that online businesses can significantly increase productivity, particularly in firms within the informal sector. However, this finding highlights the potential risk of job loss. This study concludes that support strategies are essential for promoting the integration of online companies, increasing productivity, and protecting jobs. [ABSTRACT FROM AUTHOR]

The present paper aims to analyze business-to-business feedback, where managers and customers provide reviews for partners or client organizations, as this practice has become increasingly common in the present business environment. However, the intrinsic motivations that drive managers and individuals to engage in this practice are not yet fully understood. Previous research has highlighted potential reasons for issuing feedback, but our study highlights some new perspectives on the significance of online reviews, the reasons why individuals issue them, and their potential impact on the decision-making process of consumers and business partners. Our findings suggest that improving customer service and interactions is essential for encouraging positive reviews. Our data also indicate that age might play a crucial role in attitudes toward leaving online reviews. Older individuals appear to perceive their reviews to be more objective and fairer, while younger individuals are more easily convinced by the opinions of others. The frequency of leaving reviews can also vary a lot depending on the age of the individual, possibly due to a lack of time or belief that their opinion may not have any valuable impact on other people's lives or decisions. One of the most significant factors that encourage individuals to offer feedback is good interaction with a company representative, highlighting the importance of customer service. The possibility of obtaining a discount and the quality of services and products offered were also important factors in the business-to-business review exchange. Although the data collected is based on a relatively small sample size and may not be representative of the wider population, this study provides valuable insights into the behavior of those who issue online reviews and can contribute to future research directions in this area. [ABSTRACT FROM AUTHOR]

Indirectly, the COVID-19 pandemic in Malaysia has accelerated the adoption of digital technology among rural Sabah shop owners. In addition, due to the implementation of the Movement Control Order (MCO), retailers must comply with government directives by closing their retail locations. This has resulted in losses for entrepreneurs, who must seek alternatives to continue their operations and ensure continuous revenue generation. Today, the role of digital technology is capable of transforming rural entrepreneurs and assisting them in remaining in business. This study aims to identify digital poverty among rural entrepreneurs and explain the obstacles rural entrepreneurs face in Kota Belud and Kudat, Sabah, as a result of digital poverty. In-depth interviews were conducted with six (6) entrepreneurs in the vicinity of Kota Belud and Kudat, Sabah. The findings revealed that rural entrepreneurs in the digitally affluent and connected category face the issue of poverty, as all informants have no trouble using Internet technology to socialise and find the most recent information. Some of them regularly conduct online shopping transactions. However, even during the MCO, entrepreneurs suffered enormous losses, and few had problems changing their business landscape from traditional to digital, despite the government's efforts to encourage entrepreneurs to enter the digital business. [ABSTRACT FROM AUTHOR]

Copyright of Zbornik Radova: Univerzitet 'Džemal Bijedić' u Mostaru, Ekonomski Fakultet is the property of Dzemal Bijedic University of Mostar, Faculty of Economics and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

People are using platforms of social media like Twitter, Facebook, or Instagram as a regular way to reach very much targeted and new prospective customers. The role of online media is to facilitate the opportunity in making a connection with followers and fans every time they log in. Online media keep social posts informative and sometimes entertaining which the followers' glade to see the contents in their feeds. Online media facilitate with low commitment and easy way to prospective consumers for expressing attentiveness in the business you do for your services or product. Online media can offer a number of marketing opportunities for businesses of all dimensions. These opportunities include promotion of the brand, communication to the consumer about service or product, attracting customers, and building strong connections with available consumers. Apart from this, several other benefits can be gained from the business of online media such as the ability to target, broad reach, fast, personal, low cost or free, and easy to use. An overview of the existing approaches, tools, and techniques to present is the dire need of the modern business in order to develop novel ways and to present the business of services or products in an effective and efficient way. Therefore, this study has presented a comprehensive review of the existing literature associated with the techniques, tools, and approaches used for business with the help of online media and to decision making. Based on this study, new mechanisms will be provided for effective business. [ABSTRACT FROM AUTHOR]

The impact of the Covid-19 pandemic on the growth of online businesses in Kosovo is a topic that is treated in this paper. Due to the fall in economic activity brought on by the economy's closure, the COVID-19 pandemic inevitably had a negative impact on the Kosovar economy, just like it has on other nations around the world. The requirement for enterprises to undergo a digital transformation has been considerably expedited by Covid-19, which has had a tremendous impact on businesses, society, and the economy in general. E-commerce is based on the idea of conducting business more effectively and quickly online. Giving clients access to the company's computer system allows them to modify the product and service to their specifications and ensure on-time delivery. These automated tailored services have a significant financial impact on enterprises by boosting earnings and lowering operating expenses. This paper seeks to shed light on the Covid-19 pandemic's effects on Kosovo's internet commerce growth. For this reason, a survey was conducted online, with 251 respondents selecting the appropriate sample using a non-random selection approach. The results show that Covid-19 appears to have had a favorable effect on the growth of online businesses in Kosovo. The Covid-19 pandemic has positively impacted the growth of online enterprises in Kosovo, and the 24/7 accessibility of the online business has positively impacted the increase in sales volume, according to the results of the hypothesis testing. The paper primarily describes how the Covid-19 epidemic affected the growth of online enterprises in Kosovo. [ABSTRACT FROM AUTHOR]

This study aims to explore Cambodia’s e-commerce before and during the pandemic and provide recommendations as a way forward, by consulting with the government’s and international organizations' secondary data. It is found that e-commerce in Cambodia has just surged in the last few years mainly due to the diffusion of technology and mobile internet. This comes in tandem with the outbreak of the world pandemic when traveling has been restricted making online shopping a new experience. Thanks to the young population, vast internet use and private investments, they all contribute to the recent development. However, there are barriers that hampered the growth emanating from insufficient rules and regulations, the lack of consumers’ trust, and the low digital literacy rate. Therefore, it needs involvement from government bodies to promote digital competency, strengthen online security, and support innovation and start-up. Moreover, entrepreneurs should partake in this journey by registering their online business, forming associations, adopting the local language on online platforms and investing more in digital infrastructure. [ABSTRACT FROM AUTHOR]

Online apparel industry is suffering from a major issue of return, with a high rate of return for apparels that are sold online it becomes necessary to investigate the probable reasons of return in online apparel industry. The objective of the study is to develop a multi-criterion approach for evaluation of various factors that are responsible for the return of apparels purchased online in context of India. A total of 34 factors were identified through literature review and discussion with experienced experts from the fashion domain. In this study, best–worst method has been employed to prioritize and rank the factors for online return more effectively. Sensitivity analysis has been carried out to check the robustness of the proposed model of the study. The findings of the study show that fit and size variation, defects, found a better product (wisdom of purchase), wrong product delivery, lenient return policy and value for money were identified as crucial factors for online apparel return. The present study provides valuable research implications which can be used for retail policy improvements and also to online selling strategy. [ABSTRACT FROM AUTHOR]

In this article, we have known about the outbreak of the corona virus and how the corona virus affects the Global economy. Further, we have discussed the economic development of Pakistan in the year 2019 to 2020. How did these countries stabilize their economy at the time of the pandemic? What were the Policies they have for their country and business? How small sizes and large businesses affected during the pandemic what was the growth of GDP we have discussed in this article the data were analyzed through descriptive statistics. Pakistan's economic system, just like the outer world, has been significantly affected mostly by COVID-19 pandemic through a range of mechanisms, including several downturns in national and international consumption, a reduction in international visitor's transportation, trade and manufacturing interconnections, and logistic shortages. From February 2020, the explosive growth of the COVID-19 virus has fostered the national economy to a standstill. The magnitude of monetary damages, on the other contrary, will be related to the occurrence and frequency of COVID-19. We have used exploratory techniques, which will include a detailed examination of the relevant research, which would include governmental statements, research articles, and evaluations in the sector. The finding demonstrate that the overwhelming of the collaborating enterprises has been severely influenced, and they are struggling with something like a range of problems involving financial management, supply chain interruption, reduced prices, sales, and revenue. We have also seen how online businesses operate during coved 19. Further, we have researched how the education sector was affected by the COVID-19 pandemic. What was the strategic plan implemented to stabilize the education system during an outbreak. [ABSTRACT FROM AUTHOR]

The author proposes the scientific and methodological approach to assess the impact of competitive environment factors on online business, taking into account the specifics of active digital transformation background. The article takes on the issue of the development of a system of metrics for assessing constituents. The research questions focused on the interpretation of the directives for the sustainable development of online business, which is based on the personalized and non-predictable expectations of online buyers according to modern strategic concepts. The author develops the program for online business management and development activities to obtain the maximum satisfaction of the changing preferences of online buyers and their online trust. The article represents the formulation of the strategic guidelines for the sustainable development of online business in the digital economy, with the synchronous implementation of the client-centric model, IT innovations, omnichannel distribution of goods, and the creation of value propositions. [ABSTRACT FROM AUTHOR]

The aim of the paper is to investigate the impact of SEO on the business performance of a private university in Sarajevo. Thus, the main research question provides the finding on how does the implementation of SEO influence the performance of business. Moreover, the tested hypothesis presents weather SEO positively influence business performance of International Burch University (IBU). The research strategy is to analyze primary data derived from a case study, which is generated following a conversation with the Head of IBU Marketing and PR team. Data sample is derived from Google Analytics (focusing on number of visits and sessions, average engagement time, keywords and SERP positioning). Seobility tools are employed in data analysis. Business performance is calculated through IBU CRM system, focusing on student enrolment. Findings indicate that increasing a site's rankings on search engine results pages (SERPs) led to a variety of positive outcomes for companies including an increase in the number of visitors to the site, an increase in the average amount of time users spent on the site, increased user engagement, and an increase in student enrollment, which resulted in IBU increased annual sales revenue. It will benefit many different groups, including the government, which will benefit in both microeconomic and macroeconomic senses, digital marketing enthusiasts and SEO experts, and the academic world, which will benefit as a framework for future studies and research in the field of SEO recognition and implementation in business queries. [ABSTRACT FROM AUTHOR]

This research aims to understand the implementation of halal certification regulation and the responsibility of the producer along with the authority of halal certification institution toward the nonpackaged, ready-to-eat products in Indonesia. This research used a normative juridical method with a qualitative approach to observe the regulations related to product halal. This result showed that halal label strives to guarantee the ingredients and the production process from the beginning until the end. The production tools should be divided between tools used for halal and non-halal products and storage. The implementation of halal labelling on non-packaged ready-to-eat products can be pushed by some factors, including having a national campaign program, consistent in halal certification procedure, providing access to SMEs actors for the easy and affordable halal certification process, and cooperation between the product owner and online application to give halal certification with the operational business requirements. Therefore, the synergy of all parties in the implementation and supervision of halal certification is needed to create a significant change in online business in Indonesia. [ABSTRACT FROM AUTHOR]

The aim of this paper is to examine the role of the knowledge management process as a mediating variable in the relationship between entrepreneurial orientation and organizational performance. This study employed a quantitative method and utilised a self-administered questionnaire. A total of 350 data were collected from the owners/founders of online businesses. A Partial Least Squares-Structural Equation Modelling (PLS-SEM) analysis was performed to test the proposed hypotheses of the study. The findings indicated that entrepreneurial orientation positively the knowledge management process, which in turn exerts a positive effect on the organizational performance of a company. Additionally, the indirect effect analysis revealed that the knowledge management process plays a significant role as a mediator between entrepreneurial orientation and organizational performance. The research fills a gap in the literature by considering a mediating variable in enhancing the relationship between entrepreneurial orientation and organizational performance. This research also provides a particular contribution to the literature and some suggestions for future research. [ABSTRACT FROM AUTHOR]

An online business has many benefits for customers and communities as well as the economy. The purpose of this study was to identify the factors affecting the growth and success of online businesses. For this purpose, the factors and their relationships influencing the success of online business were identified in a cause-and-effect diagram by the System Dynamics method. Then, a stock-and-flow diagram was prepared by using the obtained cause-and-effect diagrams and the experts’ opinions, as well as the research literature. The data for performing the model simulation were gathered from interviews with the managers of the online clothing store and the model was simulated in Vensim for 100 months. The validity of the model was confirmed through various experiments. The 3 scenarios of increase of marketers' skills, website quality improvement, and website trust were proposed for identifying the factors affecting the growth and performance of Internet businesses. The performance of these scenarios in the company was simulated. The findings showed that increasing the marketers’ skills, improving the quality of the website, and enhancing website trust increased the actual customers, which indicated business growth. Also, the growth of real customers augmented cash flow and human resources. Based on the results of these three scenarios, increasing marketers' skills had the maximum impact on business growth. This research could provide an appropriate dynamic business model for online business owners to focus on the main activities related to the growth and performance of their businesses by using the results of the proposed policies. [ABSTRACT FROM AUTHOR]

Since the expansion of e-commerce in Indonesia and the United Kingdom is inescapable, it will be fascinating to see how competition legislation is implemented in these two countries. The measures the two countries take to prevent unfair competition in e-commerce are crucial for revising competition legislation, particularly in Indonesia. This research aimed to compare and contrast Indonesian and English commercial competition law in the digital age. A normative judicial research strategy was employed for this investigation. The data demonstrates that the United Kingdom and Indonesia impose barriers to market entry. Vertical price fixing, discriminatory pricing, and the preservation of resale prices are all illegal under England's Competition Act of 1998. In Indonesia, anti-competitive price fixing is governed by Law No. 5 of 1999. The United Kingdom has favoured internet businesses over brick-and-mortar ones since Brexit. There are no regulations on internet business rivalry in Indonesia. Online and offline businesses are increasingly focusing on expanding their online presence. Whenever there are concerns that unfair competition in the online business sector harms the U.K. market, the Business Competition Supervisory Commission in Indonesia might launch an investigation. Indonesia's anti-competition laws, particularly those about the internet, may be impacted by the Commerce Competition Supervisory Commission's limited jurisdiction (buying and selling). This article compares and contrasts competition laws in the United Kingdom and Indonesia to protect consumers and the public interest. [ABSTRACT FROM AUTHOR]

In recent decades, China has been on a new journey toward a digital economy of which e-commerce accounts for a substantial proportion. Despite some controversy, the innovation diffusion hypothesis and efficiency hypothesis of online shopping have been tested in research on the urban--rural dual structure. However, research on the spatial diffusion model of online business is sparse. Based on the online business and online shopping index released by the Ali Research Institute, this article compares the spatial diffusion model of online shopping and online business in the core-- periphery structure based on the inequality between the eastern and western regions of China. Our study suggests that online business trends are in line only with the innovation diffusion hypothesis, with marginal counties having lower levels of online business. Online shopping, on the other hand, is in line with the innovation diffusion hypothesis and partially with the efficiency hypothesis, with a higher index of online shopping in the core regions and some peripheral counties. The discrepancy in the spatial diffusion mode is due to the differences in aims and supporting elements between online business and online shopping. Apart from infrastructure, the diffusion of online business is largely constrained by the regional industrial base, while online shopping is influenced by income and savings levels, which is the main reason for the differences in the spatial diffusion of online business and online shopping. We argue that the diffusion of online business has not led to the ability to balance regional inequalities at the national scale, while online shopping has the potential to bridge core and peripheral disparities better than online businesses, not in terms of the ability to bridge economic disparities, but in terms of the potential to reduce spatial consumption inequalities and welfare gains. [ABSTRACT FROM AUTHOR]

The purpose of the present paper is to provide an in-depth analysis of Romanian e-commerce under the influence of Covid-19 and to highlight the positive evolution of the e-commerce phenomenon in Romania. Amid the Covid-19 pandemic, the Romanian e-commerce market has known an upward evolution, of progressive growth. This led to the situation where large numbers of well-established players that used to be present exclusively offline on the retail market have chosen to concentrate a significant amount of their resources in transferring their business online, but also to the emergence of new participants that have been mesmerized by the appeal of e-commerce, in general, and by the extremely good results of the Romanian e-commerce market, in particular. The fact that the prospects are good for the Romanian e-commerce market is an opinion unanimously shared by many local entrepreneurs and is also confirmed by the yearly increase in sales. [ABSTRACT FROM AUTHOR]

Effective customer complaint management is key for building long-lasting profitable relationships and customer retention. The focus in this study is to investigate the complaints and categorize customer complaint behavior to find the most effective way of compensation for every complaint resolution. Content analysis was conducted on a sample of 220 complaints collected from group buying site, Grouper along with their respective resolutions. The analysed complaints were addressed via e-mail in the period between December 27, 2012 and February 17, 2015. Each complaint was categorized according to the customers' way of expression, along with his/hers expected solution. The analysis showed that based on the way of expression, there are polite and aggressive complainers. Based on the excepted solution three types of inquiries were detected: refund for dissatisfaction; expectation for solution; and complainers that did not expect something in return. The offered complaint resolutions were analyzed and accordingly answers for effective complaint management were provided for each type of complainer. The complaint resolution analyzed in this study resulted in 80% retention, i.e. 80% out of the customers that submitted complaints continued to use Grouper' online services after the expressed dissatisfaction. Given the findings, several recommendations to practitioners and academicians were provided. [ABSTRACT FROM AUTHOR]

Copyright of Journal of Economic Administrative & Legal Sciences is the property of Arab Journal of Sciences & Research Publishing (AJSRP) and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

Copyright of Journal of Administrative Sciences / Revista Ciências Administrativas is the property of Journal of Administrative Sciences / Revista Ciencias Administrativas and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

Copyright of Istanbul Gelisim University Journal of Health Sciences / İstanbul Gelişim Üniversitesi Sağlık Bilimleri Dergisi is the property of Istanbul Gelisim Universitesi Saglik Bilimleri Yuksekokulu and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

It is highly essential for modern businessmen to get awareness and expertise about online business and e-trading in this technological era. Study was cross-sectional. Stakeholders of study were students, parents, teachers and principals of all Deeni Madaris and public and private secondary schools in Southern districts of KP, Pakistan. The main objective of the study was to compare public, private secondary schools and Deeni Madaris students' perceptions regarding online business as economic adjustment in society. Out of the (N=405957 respondents, (n=1500) respondents (principals, parents, teachers and students were taken as samples of the study over L.R. Gay size rule of thumb by using the convenient, stratified simple random and disproportionate sampling techniques. A questionnaire of six points Likert scale was developed for the data collection from. Data was analyzed through frequency and One-Way ANOVA with the help of SPSS that provide significant information for stakeholders as well as policymakers. It was revealed that teachers and public schools were highly in favor of students' online business to make more money and economically adjust in society. [ABSTRACT FROM AUTHOR]

Copyright of NTU Management Review is the property of NTU Management Review and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

This current study investigated the perception of Generation Z customer in the online business according to the service recovery. We combined the Perception of Justice Theory, Expectation Confirmation Theory, and Satisfaction-Loyalty Theory for the construct to investigate the Generation Z perception on service recovery. Several hypotheses were proposed and a structural equation model with confirmatory factor analysis was conducted to answer these hypotheses. A total of 158 people participated in this research. The results showed promising findings and nine out of twelve hypotheses were accepted. The correlation between Courtesy and perception of justice was revealed to have the strongest correlation. This finding indicates that Generation Z's perception of online businesses service recovery was strongly affected by how the business shows Courtesy to them. The results also showed that even though when the service recovery was judged to be satisfying for the customer, they were not likely to be loyal. Several practical and managerial interpretations were discussed. Ensuring consumers to stay loyal will help online businesses to grow and sustain. [ABSTRACT FROM AUTHOR]

Under the current market conditions, business success is the vector that ensures sustainability and obtaining value for business stakeholders. In the field of entrepreneurship, the road to success, the experiences, knowledge and skills acquired by the entrepreneur are stimulating factors of the entrepreneurial spirit. The paper highlights the importance of benchmarking in the analysis of business success in order to identify business models in the online space that can be transformed into successful businesses. Starting from the comparative analysis of two giants in the field of online business, namely Amazon and Ebay, the authors concentrated the success factors identified for the two companies in a new business model for the online sales market. [ABSTRACT FROM AUTHOR]

This is a conceptual paper about the current trend and challenges of online business in Afghanistan. Since more than 10% of the population in Afghanistan has access to the internet, some businesses materialize this opportunity and offer a variety of products online in the capital and some other big cities. The author has found that these businesses are formed based on Cash on Delivery Model (COD). Identified challenges of online businesses such as lack of opportunity entrepreneurs, security, low purchasing power, corruption, lack of infrastructure and regulatory initiatives, house addressing, IT literacy and social trust as well as internet accessibility have been discussed in three different but interconnected concepts namely; entrepreneurs, government and society. [ABSTRACT FROM AUTHOR]

Technology has been transformed consumer habits and the online shopping concept in the luxury goods business. The challenge of customization bag, the growing online luxury bag business and personal shopper phenomenon give the motivation to do this research. This research combines four qualitative design research methods: case study, concept mapping, e- Fly-on-the-wall (FOTW) observation and IG-DM (Instagram Direct Message). Using Instagram, this research involving 14 respondents from Asia (Indonesia, Thailand), Europe (France, Rome, Netherland, UK), Australia and USA. This research explore how the customization can be the way to design an exclusivity for the online luxury business, specifically in the luxury bag product. Using theory of Co creation and brand love, hopefully this research can answer the question why people trust and decide to use the specific channel or direct online platform for buying the luxury product. The next discussion is about the reason why consumer still need personal shopper even though the online platform can provide the DIY (Do It Yourself) direct customized online. This paper gives theoretical contribution to design a model for co-creation in the online fashion luxury business as well as the managerial contribution for the luxury business sectors. [ABSTRACT FROM AUTHOR]

This article reviews the far-reaching impact of some of the most potent disruptive technologies and disruptive innovations sweeping the world today like Digitalisation, Internet, Artificial Intelligence, Robotics, 3D Printing and Renewable Energy to name a few. Industry aims to connect all production means to enable their interaction in real time thanks to technologies like Cloud, Big Data Analytics, Artificial Intelligence and the Internet of Things. 3D Printing will radically change current manufacturing and construction practices. Renewable Energy will displace fossil fuels to a large extent. Education practices will be significantly impacted by the innovative applications of Information and Communication Technologies. Online business will dominate retail business. While new skills will be required, joblessness amongst large sections of the population will increase posing new socio-economic and political problems. [ABSTRACT FROM AUTHOR]

The present paper makes an effort to analyse the reasons and causes behind the failure of Flipkart's Big Billion Day Sale of 2014, its launching year, and since then what changes and efforts it has made to overcome its inadequacies. As soon as the news was out that Flipkart is going to have a major sale on offer, it created ripples of excitement among people of India. And why wouldn't it have? It was the first ever online sale of this magnitude, something that Indian public was witnessing for the first time. There were big discounts on offer which were hard to ignore. Even the people who weren't 'tech savvy' were also looking forward to it. It was the talk of the town especially among the employed young generation of India. People started saving their favourite items in the cart for the prices to fall down so that they may purchase them later on the big day. The sale was expected to be a huge success. There was much exhilaration and anticipation all over the country. Everyone was hooked on to it and waited impatiently for the sale to begin. On the day of the big sale, what followed was not expected. This paper attempts to explore the issues which arose in 2014 and deals with the various aspects which led to its failure, what attempts Flipkart has made to overcome its shortcomings and where it stands now in 2016. [ABSTRACT FROM AUTHOR]

Factors affecting online businesses are complicated and intertwined. To stimulate online sales, understanding of key influential factors and causal relationships among the factors is important. This paper introduces a hybrid method, called the DANP method, to expose the driving factors that most influence the online businesses. A hierarchy of fourteen criteria in six dimensions is formed to denote the influence levels and weights of factors. The causal graph shows that "Uncertainty" dimension has the highest degree of direct impact on other dimensions; thus, strong efforts should be made to eliminate the influence of this dimension throughout the online shopping process. In addition, the results also show "perceived price" to be the greatest important criterion among all; thus, it should be treated with top priority to boost the online businesses. [ABSTRACT FROM AUTHOR]

Objective - The aim of this study is to identify how the strategy of online businesses can be improved to increase financial profits. The focus of this study is on online businesses selling flowers, taking into consideration the fact that the freshness of flowers does not last long, and that the price and quality of flowers fluctuates depending on climatic conditions. Methodology/Technique - The data used in this research is primary data, obtained by distributing questionnaires for market research, tested against 57 respondents. The respondents were selected using non-probability sampling with a purposive sampling technique. The results of the validation test r count > r table, with 5% significance, shows that businesses providing flower arrangements are in high demand. Findings - The results of the model business identification canvas and the profit and loss projections indicate that the choice of the business strategy series for cut flowers on each element is accurate. The results of the analysis of the strengths and threats also identifies that selling price varies depending on the types of flowers used in an arrangement, and accessories used. Novelty - This research studies how the types of flowers used, the design of an arrangement, accessories used, packaging, and family ownership of a business can effect the interest of potential customers in the Fiore shop in Afrodite. [ABSTRACT FROM AUTHOR]

This article critically analyses the manner in which intersectionality and related social positionality shape digital enterprise activities. Despite popular claims of meritocratic opportunity enactment within traditional forms of entrepreneurship, ascribed social characteristics intersect to influence the realization of entrepreneurial potential. However, it is purported that the emerging field of digital entrepreneurship may act as a ‘great leveller’ owing to perceived lower barriers to entry, disembodiment of the entrepreneurial actor and the absence of visible markers of disadvantage online. Using an interpretivist approach, we analyse empirical evidence that reveals how the privileges and disadvantages arising from intersecting social positions of gender, race and class status are experienced by UK women digital entrepreneurs. This analysis challenges the notion that the internet is a neutral platform for entrepreneurship and supports our thesis that offline inequality, in the form of marked bodies, social positionality and associated resource constraints, is produced and reproduced in the online environment. [ABSTRACT FROM AUTHOR]

This paper presents the findings of women entrepreneurs' involvement in social media. Statistics have shown that women have low participation in online business using social media compared to men where activities online related to life-long learning, business development and socialization according to data compiled by finance.com. Several social issues identified such as lack of opportunities to use the technology and ICT and hectic and tight daily schedule in managing their household chores are the major restrictions for wider usage of social media among women. Three case studies are presented based on three women entrepreneurs who used social media for marketing and branding purposes. The findings confirm that the biggest barriers are their limited proficiency in English and limited copywriting skill. This paper concludes with effective online writing strategies framework in social media for women entrepreneurs. These strategies aim to assist women to achieve higher number of likes or reach and thus develop their business and online networking effectively. [ABSTRACT FROM AUTHOR]

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This paper aims to examine the application of value co-creation approach in online travel service based on service-dominant logic. Drawing on recent works, the research indicates travellers as co-creators of value and emphasizes the development of customer–supplier interaction. The paper presents three case studies to analyse global travel service suppliers’ (service providers) behaviour: CouchSurfing International, Inc.; TripAdvisor LLC, AirBnbINc. Case studies analysis is followed by netnographic research of 22 different discussions (1243 records) in online forums related to selected service suppliers. The research findings suggest that value co-creation approach can be effectively used to analyse processes in global online travel service section. The originality of the paper lies in exploring the contribution of co-creation approach which allowed to identify the patterns of actions and behaviour of the online travel service providers and their consumers. As an additional value of the research, it was found that the online travel service providers integrate customer-to-customer interactions as a value co-creation in their platforms using consumers’ resources such as time, knowledge and experience. [ABSTRACT FROM PUBLISHER]

Information and communication technologies is one of the most important value creators and success factors of South Korean economy. This study investigates the case of JobKorea to understand the electronic recruiting marketplace strategy in Korea. The case details the Korean recruiting market between 1997 and 2011, which is described and investigated to understand this strategy in this study. The meta database service for customers and advertising and promotion are the most important strategic factors for the success of JobKorea. Theoretical and practical implications are also discussed in the paper. [ABSTRACT FROM PUBLISHER]