1. Taking Care of the Guests: The Impact of Immigrants on Services- An Industry Case Study.
- Author
-
Waldinger, Roger
- Subjects
IMMIGRANTS ,HOSPITALITY industry ,ECONOMIC development - Abstract
The paper seeks to directly assess the relationship between immigration and the transformation of the urban service economy through a case study of immigrants in the hotel industry in New York City and Philadelphia, Pennsylvania. This comparative study of the hotel industry provides a particular good test case for both the restructuring and the replacement labor perspectives. Hotels in major U.S. cities have witnessed a major burst of capital investment in recent years. The industry's growth has been linked to the new sources of urban agglomeration and the pattern of growth has followed the trajectory of market segmentation predicted by the restructuring hypothesis. As hotels have also been a traditional employer of African-Americans focusing on this industry highlights the processes by which jobs are allocated to immigrants or native blacks. By comparing New York, still the quintessential immigrant city, with Philadelphia, a city with few immigrants, the paper assess whether the service sector/immigration interactions are indeed as important as the restructuring hypothesis asserts.
- Published
- 1992
- Full Text
- View/download PDF