1. Reexamining the Association of Care Continuity and Health Care Outcomes.
- Author
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Chi-Chen Chen and Shou-Hsia Cheng
- Subjects
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EVALUATION of medical care , *RESEARCH , *HOSPITAL emergency services , *SELF-evaluation , *CROSS-sectional method , *MULTIPLE regression analysis , *INTERVIEWING , *PATIENT satisfaction , *MEDICAL care , *HEALTH status indicators , *CONTINUUM of care , *HEALTH insurance reimbursement , *SOCIOECONOMIC factors , *PEARSON correlation (Statistics) , *PATIENTS' attitudes , *INDEPENDENT living , *HOSPITAL care , *QUESTIONNAIRES , *FACTOR analysis , *DESCRIPTIVE statistics , *SCALE analysis (Psychology) , *RESEARCH funding , *STATISTICAL correlation , *STATISTICAL sampling , *DATA analysis software , *LONGITUDINAL method , *OUTPATIENT services in hospitals , *EVALUATION - Abstract
OBJECTIVES: This study examined the relationship between claims-based and patient-reported continuity of care (COC) measures and investigated the effects of the 2 types of COC measures on subjective and objective health care outcomes. STUDY DESIGN: A prospective, cross-sectional, correlational survey design was used. A nationwide face-toface interview survey of community-dwelling older adults was conducted, and the survey participants' health claims records were retrieved and linked under the universal health insurance system of Taiwan in 2018. METHODS: Health care outcomes were measured subjectively (patient satisfaction and perceived lack of coordination) and objectively (likelihood of hospital admissions and emergency department [ED] visits). COC was measured using claims-based and multidimensional patient-reported COC. Ordered logit and logit models were used to examine the relationship between the 2 types of COC measures, and health care outcomes were measured subjectively and objectively. Average marginal effects with bootstrapped SEs were computed for health care outcomes. RESULTS: This study demonstrated that the correlations of claims-based and patient-reported COC measures were quite low and mainly insignificant. A higher claims-based COC was significantly associated with a lower likelihood of hospital admissions, ED visits, and perceived lack of coordination. No significant relationship was identified between claims-based COC and patient satisfaction. Participants reporting higher COC had better patient satisfaction and less perceived lack of coordination. However, no relationship was identified between patient-reported COC and the likelihood of hospital admissions and ED visits. CONCLUSIONS: The correlation between claims-based and patient-reported COC measures is low, and claims-based and patient-reported COC measures are associated with different subjective and objective health care outcomes. We suggest that claims-based COC indicators representing the pattern of physician visits might be considered a unique dimension of COC. [ABSTRACT FROM AUTHOR]
- Published
- 2023
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