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In a highly competitive industry, it has been a best practice that dynamic capabilities guide technology firms to cope with challenging situations. Meanwhile, knowledge creation enables the firm to condition the success and continuity of innovations, entrepreneurial orientation to support companies in winning the competition, and gamification to engage employees in a collaborative way towards better firm performance. This study examines how technology companies can improve their performance using gamification, knowledge creation, and entrepreneurial orientation. To test the proposed model, we collected data using a questionnaire survey of 124 technology companies in Indonesia. The theoretical model used structural equation modeling (SEM) with SmartPLS 3. The results show that all constructs have a direct and positive relationship, except for the direct relationship between gamification and firm performance. Thus, entrepreneurial orientation and knowledge creation are essential components of technology companies that mediate the effect of gamification on firm performance. This study provides a theoretical and empirical basis for the antecedents of technological firm performance. [ABSTRACT FROM AUTHOR]

Scholars stressed over the importance of entrepreneurial orientation and knowledge management for promoting innovation in the enterprises. SMEs, especially in the developing countries are afraid of innovating new products. This research focused particularly on SMEs operating in Jordan which is considered as a heaven for SMEs. The data has been collected with the help of an adopted questionnaires through simple random sampling. The framework has been developed using theoretical lenses of resource-based view, knowledge based view, and contingency theory. A structural equation modelling approach has been applied to test direct and indirect effects. The findings supported all the established relationships except the direct relationship between entrepreneurial orientation and product innovation performance. However, indirect effect of entrepreneurial orientation through open innovation is significant. The findings are highly relevant for the practitioners as they guide that product innovation performance is dependent on open innovation, only entrepreneurial orientation is insufficient. [ABSTRACT FROM AUTHOR]