1. Applying Return on Investment (ROI) in Libraries.
- Author
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Kelly, Betsy, Hamasu, Claire, and Jones, Barbara
- Subjects
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LIBRARIES & economics , *LIBRARY finance , *RATE of return , *COST effectiveness , *LIBRARY administration , *PUBLIC libraries -- Economic aspects , *ACADEMIC libraries , *VALUATION , *ECONOMICS - Abstract
State, public, academic, and special libraries are conducting and publishing the results of studies aimed at showing the value of their services and resources. Librarians must be prepared and proactive so when asked to justify budget allocations they have the tools to show their library's value and understand the importance of expressing value in terms familiar to the administrators. By identifying stakeholders and obtaining their buy in, librarians can turn data into evidence of the organization's return on investment (ROI) in the library. ROI is a powerful tool to use when establishing credibility, accountability, and evidence demonstrating the library's value. [ABSTRACT FROM AUTHOR]
- Published
- 2012
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