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The significant proliferation of AI-empowered systems and machine learning (ML) across various examined domains underscores the vital necessity for comprehensive and customised explainability frameworks to lead to usable and trustworthy systems. Especially in the medical domain, where validation of methodologies and outcomes is as important as the adoption rate of such systems, the requirements of the depth and the level of abstraction of the explainability are particularly important and necessitate a systemic approach to ensure a proper definition. Explainability and interpretability are important usability and trustworthiness properties of AI-empowered systems and, as such, constitute important factors for technology acceptance. In this paper, we propose a novel framework for explainability requirements in AI-empowered systems using the Technology Acceptance Model (TAM). This framework employs targeted ML (hierarchical clustering, k-means or other) to acquire a user model for personalised, multi-layered explainability. Our novel framework integrates a rule-based system, which guides the degree of trustworthiness to be achieved based on user perception and AI literacy level. We test this methodology in the case of AI-empowered medical systems to (1) assess and quantify the doctors' abilities and familiarisation with technology and AI, (2) generate layers of personalised explainability based on user ability and user needs in terms of trustworthiness and (3) provide the necessary environment for transparency and validation. To assess and quantify the doctors' abilities we have considered Rapid Estimate of Adult Literacy in Medicine (REALM) a tool commonly used in the medical domain to bridge the communication gap between patients and doctors. • Framework for personalised explainability in Artificial intelligence, based on Levels. • Levels refer to AI literacy level and level of abstraction. • Behavioural models were used that measure perception towards an innovation. • Framework is evaluated and implemented in an AI-empowered medical application. [ABSTRACT FROM AUTHOR]

In this paper, we formulate the recommendation problem as a hybrid combination of one-class classification with collaborative filtering. Specifically, we decompose the recommendation problem into a two-level cascade scheme. In the first level, only desirable items are selected for each user from the large amount of all possible items, taking into account only a small portion of his/her available preferences. This is achieved via a one-class classification scheme trained only with positives examples, i.e. only with desirable items for which users have provided a rating value. In the second level, a collaborative filtering approach is applied to assign a rating degree to the items identified at the first level. The efficiency of our approach is analyzed theoretically in terms of best/worst case scenarios and respective lower/upper mean absolute error (MAE) bounds are computed. Moreover, our approach is experimentally tested against pure collaborative and cascade content-based approaches. The results show that our approach outperforms them in terms of MAE and, moreover, the experimental MAE is close to the theoretical lower bound corresponding to the best case scenario. The superiority of our approach is due to the existence of the one class classifier in the first level of the cascade. [ABSTRACT FROM AUTHOR]