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Digitalization and technology advancement are forcing telecommunication companies to transform to gain future opportunities and survive competitions. Some of telecommunication companies in Indonesia have adopted agile working methods for the digital transformation by using Scrum framework to manage projects. However, there are no indications or measurements about the implementation level of this in Indonesian organizations. In order to improve future practices, this research used Scrum Maturity Model (SMM) as the main research instrument to measure the maturity level of Scrum implementation. Data was collected from two companies that have implemented the Scrum in information technology (IT) and corporate strategy (CS) functions for more than a year. The results showed that the maturity level of Company A was higher than Company B, which were level 2 and level 1 respectively. It was determined that 81.6% of Scrum practices have been implemented by Company A and 68.6% by Company B. There are five recommendations provided in order to improve future implementation of Scrum in both companies. This research will not only benefit the companies seeking to improve Scrum practices, but also adds to the body of knowledge for future project management research. [ABSTRACT FROM AUTHOR]

Digitalization and technology advancement are forcing telecommunication companies to transform to gain future opportunities and survive competitions. Some of telecommunication companies in Indonesia have adopted agile working methods for the digital transformation by using Scrum framework to manage projects. However, there are no indications or measurements about the implementation level of this in Indonesian organizations. In order to improve future practices, this research used Scrum Maturity Model (SMM) as the main research instrument to measure the maturity level of Scrum implementation. Data was collected from two companies that have implemented the Scrum in information technology (IT) and corporate strategy (CS) functions for more than a year. The results showed that the maturity level of Company A was higher than Company B, which were level 2 and level 1 respectively. It was determined that 81.6% of Scrum practices have been implemented by Company A and 68.6% by Company B. There are five recommendations provided in order to improve future implementation of Scrum in both companies. This research will not only benefit the companies seeking to improve Scrum practices, but also adds to the body of knowledge for future project management research. [ABSTRACT FROM AUTHOR]