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With the development of modern cities, urban rail transit has become an indispensable part of residents' travelling mode, and accurate prediction of urban rail transit passenger flow is particularly important. However, due to the non-linearity and non-stability of passenger flow, the low quality of big data and the lack of data make it more and more difficult to predict the passenger flow of urban rail transit. In this paper, we propose a unique model structure that ingeniously integrates Gated Recurrent Units (GRU), Convolutional Neural Networks (CNN) with fused residual network connections, and a self-attention mechanism. The design of this model is primarily to effectively handle complex and low-quality data, which is often prevalent in passenger flow prediction scenarios. To validate the effectiveness of the proposed model, we used data from the Beijing urban rail transit in 2016 for prediction. In the experiments, we performed comparison study and ablation study. The experimental results show that the model proposed in this paper has significantly improved prediction accuracy in both horizontal and vertical comparisons. This outcome substantiates that the proposed model can not only effectively handle complex and low-quality data but also extract short-term features and long-term dependency features of passenger flow well, thereby achieving more accurate predictions. • Integration of GRU, CNN with fused residual connections, and self-attention mechanism constitutes a novel model. • The model is capable of handling complex and lower-quality data, significantly improving the accuracy of predictions. • The model can simultaneously extract short-term features and long-term dependency features from time series. [ABSTRACT FROM AUTHOR]

• This paper models the metro system as knowledge graph for passenger flow prediction. • It combines traffic patterns and land-use features for knowledge graph construction. • It proposes a SARGCN model for spatiotemporal prediction on metro knowledge graphs. • It uses an attention mechanism to learn the correlation between inflow and outflow. • Validated on two metro datasets, it outperforms numerous advanced baselines. With the rapid development of intelligent operation and management in metro systems, accurate network-scale passenger flow prediction has become an essential component in real-time metro management. Although numerous novel methods have been applied in this field, critical barriers still exist in integrating travel behaviors and comprehensive spatiotemporal dependencies into prediction. This study constructs the metro system as a knowledge graph and proposes a split-attention relational graph convolutional network (SARGCN) to address these challenges. Breaking the limitations of physical metro networks, we develop a metro topological graph construction method based on the historical origin–destination (OD) matrix to involve travel behaviors. Then, we design a metro knowledge graph construction method to incorporate land-use features. To adapt prior knowledge of metro systems, we subsequently propose the SARGCN model for network-scale metro passenger flow prediction. This model integrates the relational graph convolutional network (R-GCN), split-attention mechanism, and long short-term memory (LSTM) to explore the spatiotemporal correlations and dependence between passenger inflow and outflow. According to the model validation conducted on the metro systems in Shenzhen and Hangzhou, China, the SARGCN model outperforms the advanced baselines. Furthermore, quantitative experiments also reveal the effectiveness of its component and the constructed metro knowledge graph. [ABSTRACT FROM AUTHOR]