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The paper reflects on La biblioteca pubblica e la sua reputazione, Maria Stella Rasetti's last book, published by Editrice bibliografica. The reflection starts from the reputation as object of study of different disciplines (such as communication, marketing, economics, sociology) and analyzes the importance of library reputation, closely associated with identity and image. Rasetti identifies four classes to place Italian public libraries and proposes a model to measure library reputation, adapted from business models, which uses personalized questionnaires for each class. The paper analyzes model validity and contextualizes it in the field of user satisfaction, performance and libraries impact. The hope is that measuring reputation can help public libraries to build a new narrative that overcomes public administration stereotypes of which they are victims, and to equip citizens with useful skills for work, everyday and social life, making them active and conscious protagonists. [ABSTRACT FROM AUTHOR]

This paper focuses on the role of the public sector information, seen as the most relevant form of accountability for a democratic state, crucial for citizens to be able to take informed decisions in their lives. The paper stresses also the role of public administration publications in the complex world of public sector information and describes the evolution of the availability and the access to these resources. The author analyzes the evolving scenario of Italian public sector information of the last twenty years, the e-government transition and the issues still to be faced. In particular, the author notes a discontinuity in the publication and making available by institutions of this type of documents and analyzes the reasons. Lastly, the article underlines the importance of information literacy and civic information literacy for communities' development and digital well-being. [ABSTRACT FROM AUTHOR]