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A stay in hospital and an operation are always an exceptional situation for children and their parents, which is accompanied by great uncertainty and fear. The aim of this article is to show what possibilities exist as a caring anesthetist to accompany a child and the parents through the operation and that anesthesia remains a good memory. The effect of communication on a verbal and nonverbal level is discussed. The focus is on dealing with children and their parents, taking the influence of the psychological developmental stages of children into account and on presenting helpful coping strategies in exceptional situations. [ABSTRACT FROM AUTHOR]

Background: The risk of terrorist attacks in the Federal Republic of Germany is present and is currently increasing. Publicly funded acute care hospitals and their owners are involved in disaster control as part of their remit and are responsible for taking comprehensive precautions to ensure their operational capability in the event of disasters. This mandate must also be ensured in the event of terrorist attacks and amok incidents. For this purpose, an optimal cooperation between preclinical and clinical care is indispensable. Aim: Recommended actions for collaboration between nonclinical and clinical planning to manage a mass casualty incident in terrorist life-threatening response situations are presented. Material and methods: The Inter-Hospital Security Conference Baden-Württemberg (IHSC BW) is an association of representatives of acute hospitals in Baden-Württemberg, the Ministry of the Interior, Digitalization and Migration Baden-Württemberg, the Ministry of Social Affairs and Integration Baden-Württemberg, the State Police Headquarters Baden-Württemberg and the Baden-Württemberg Hospital Association. From 2018 to 2020, the IHSC BW developed recommendations for action on cooperation between police, hospitals and non-police emergency response. The recommendations for action were agreed by the group members in 6 working sessions and initialled in two subsequent video conferences. A recommendation was considered adopted when the IHSC BW plenary assembly finally gave its approval with an absolute majority. Results and discussion: Competence-based interface solutions for a smooth cooperation between prehospital and hospital management in the care of patients who have become victims of a terrorist attack are to be demanded. For preliminary planning, the establishment of a local safety conference at the county disaster control authority level with the following participants is recommended: disaster control authority, fire department, regional police headquarters, chief emergency physician, rescue services and disaster control officers of affected clinics. It is recommended to set up a joint command and situation center (CSC), where management personnel from the police, rescue service, fire department and disaster control can meet to organize the handling of the incident jointly, competently and without loss of time. From this CSC, a liaison officer should then provide the clinics with information at regular intervals. Exercises should take place regularly. Cross-organizational exercises are particularly important, and this is one of the tasks of the local safety conference. [ABSTRACT FROM AUTHOR]

Background: Comprehensive anesthesia preparation by means of the anamnesis and physical examination is considered an essential part of the quality criteria for anesthesia. Especially due to the shortage of specialists, there are usually long waiting times in anesthesia outpatient departments and patients must frequently return in cases of missing or pending findings. Telemedicine already offers alternatives in the context of video communication. These alternatives are now particularly prominent due to the currently existing COVID-19 pandemic and the resulting recommendations for digitalization. Objectives: This comparative cross-sectional study was carried out to show via a patient survey which patient groups are suitable for a telemedical anesthesia preparation and whether the patients are already technically sufficiently equipped. Material and methods: For this purpose, a total of 2080 patients (1030 before and 1050 during the pandemic) were interviewed using a questionnaire. For matched paired analyses, 630 pairs were formed according to their age and gender. Results: Before and after the pandemic, there was an increase in the percentage of patients already using video communication in their daily lives (30.4% vs. 41.8%). Before the pandemic, 31.7% of patients indicated that they considered this concept of communication to be a practical and appropriate method for an educational conversation and after the pandemic this number increased to 46.6%. For the majority of patients personal contact with a local anesthesiologist was important (80.7% before vs. 67.4% during the pandemic). The number of patients who had the necessary technical equipment for video communication also increased as a result of the COVID-19 pandemic (50.4% vs. 58.2%). Discussion: Almost half of the patients already seem to be open to a telemedical preoperative evaluation. As digitalization progresses, older generations are more likely to recognize the benefits and be able to own and use the necessary technology in the near future. User acceptance should be the central goal of concept development. This must be followed by a randomized controlled study to evaluate the potentials but also the problems in the perioperative process. [ABSTRACT FROM AUTHOR]

Online communication by state bodies such as the federal government is particularly relevant in times of the corona pandemic, as they must fulfill their duty to provide reliable information and behavioral recommendations in times of crisis. The aim of this study is to analyze the online communication of information and behavioral recommendations by the German government via its website on the Covid-19 pandemic in order to understand how citizens perceive the information, interaction options with the website and behavioral recommendations. For this purpose, an online survey was carried out, which was based on selected criteria of appropriate communication from a communication-theoretical perspective. The results show that the majority of the respondents perceived the communicated content, interactions and behavioral recommendations on the website of the federal government in accordance with the criteria considered here to a satisfactory extent. The survey also shows that when communicating content and recommendations for action, more focus on values such as freedom, solidarity or participation is desired. [ABSTRACT FROM AUTHOR]

Our symposium was not a stage for success narratives but for contradictions and illusions, obstacles and fears associated with sustainable action. We addressed them in a multi-perspective, discursive and interactive way. Everyone could feel that inter- and transdisciplinary experiences are borderline experiences, in finding roles and ways of working, communication and language, and in implementing ideas and insights. This is associated with uncertainty, ambiguity and disagreement, which require a holistic and equally sensitive approach to transitions and differentiation processes. With our symposium, we ventured into these border crossings. Everyone was a visible seeker, there were handshakes across disciplinary boundaries and shared stuttering. Making the blind spots visible also revealed that sustainability is not an abstract objective or method so much as a process for personal and existential maturation. [ABSTRACT FROM AUTHOR]

Background: After retirement, people of Turkish origin often spend several months of the year in Turkey.With higher age, the risk of suffering fromchronic diseases increases. During circular migration between Germany and Turkey, discontinuities may occur in the medication and medical care of chronic diseases. To date, there is a lack of in-depth analyses of barriers to medication and medical care of this group. Methods: Qualitative interviews regarding barriers and needs in medication and medical care in Turkey and Germany were conducted with elderly Turkish circular migrants suffering from chronic diseases, family physicians (FPs), and nurse assistants. The data were analyzed using qualitative content analysis according to Mayring. Results: Elderly Turkish migrants face various social, legislative, and communicative barriers regarding prescriptions and health care, which impede access to the Turkish health care system. Furthermore, some circular migrants are inadequately informed about their medication. Communication barriers, FPs' time shortages, and patients' experiences with discrimination can impede care in Germany. An unclear care situation in the patients' land of origin can lead to ethical conflicts in German FPs. The involvement of relatives in treatment planning, a good medical relationship between FPs and patients, and early discussion of planned stays in Turkey have a positive effect on care. Conclusion: To improve health care access for circular migrants, adaptations to transnational health care structures are required. FPs in Germany need to be equipped with the necessary resources to meet the needs of patients while respecting diversity. Active inquiries about travel plans and uncertainty or dissatisfaction regarding the patient's medication in general can prevent discontinuities in medication. [ABSTRACT FROM AUTHOR]

The article focuses on the role of information technology in medical laboratories, discussing the utilization of artificial intelligence and machine learning within the field. It highlights the prevalence of expert systems over true AI applications, emphasizes the importance of open platforms for laboratory software, and explores the potential of order entry systems for enhancing communication between laboratories and healthcare providers.

Since the "communicative turn" planning research has been intensively concerned with how conflicts should and are dealt with. Approaches of "agonistic" planning theory contradict the normative premise of building consensus among planning participants. Rather, they want to make conflicting positions normatively fruitful for spatial development. At the same time, they emphasise a supposed duality of planning and protest, which is questioned in recent protest and movement theory. Building on a discussion of different approaches in planning and protest theory as well as an empirical analysis of planning-related protests in Germany, this paper shows that these protests are increasingly perceived as "normality" by planning actors and that antagonistic participation remains culturally bounded despite increasing conflictuality and the supposed questioning of representative democracy. Protest action is part of differentiated "participation bundles" that, depending on the situation, also include public participation, direct democratic referenda and lawsuits. Protesters usually pursue a reform-oriented agenda that does not require "taming". However, the underlying conflicts often cannot be "resolved" at all. Planners, on the other hand, may have rationalist and deliberative approaches at their disposal even within an agonistic planning environment, which they use situationally and strategically. [ABSTRACT FROM AUTHOR]

Childbirth can be a very happy and empowering experience for women but also one of suffering and despair. Biographical traumatic experiences, especially sexual, physical and emotional violence, are risk factors for a traumatic childbirth experience with the danger of subsequent trauma sequelae and impaired mother-child bonding; however, obstetrically indicated interventions or poor communication in the delivery room can also primarily be experienced as traumatic. In recent years, policies affecting traumatic childbirth experience have been controversially and sometimes emotionally discussed. In the clinical obstetric routine there is often a fine line between medically necessary rapid interventions and emotionally supportive trauma-sensitive and preventive obstetric care. The following article addresses the causes and prevention strategies of traumatic childbirth experiences from obstetric, midwifery and psychotherapeutic perspectives. [ABSTRACT FROM AUTHOR]

In my daily work as a teacher at a support centre with a special focus on language, I have observed for more than 30 years how important communication or dialogue and community are for successful language development and support. With growing digitalisation and the increasing scarcity of time in the world of work and leisure, these two conditions in particular are no longer necessarily available in the necessary quantity and quality. The consequences extend from the kindergartens/pre-schools further into the primary school classes and prevent the children there from participating successfully. We actually know that language is the key: through it we open up the world, make contact with people and acquire knowledge. Studies have shown that language skills have a considerable influence on further education. With my article, I would like to encourage people to see language support not only in an additive and symptom-related way. I see one possibility for this in theatre play and in the theorerical part I would like to briefly present and compare the demands of school policy, theatre pedagogy, reprensentatives of aesthetic education and also speech therapy pedagogy. The predominant medium in theatre is usually spoken language, but performing play offers forms of expression that support, complement or even replace it. This creates countless possibilities for language development. In connection with theatre play, I like to tell about my experiences in the preschool sector and want to show that theatre is a special space where communication and community can be experienced. [ABSTRACT FROM AUTHOR]

The foundation of successful treatment is good cooperation between the physician and the patient. In this context, it is of particular importance to understand the patient's motivation regarding their desire for treatment. Various fundamental motivational systems, such as approach motivation and avoidance/aversion motivation, have been described. Motivation is the product of complex information processing. An overall goal of the different types of motivation is achieving coherence. If a health goal is formulated positively, health motivation can be stimulated as a component of the patient's overall motivation for coherence as the foundation of treatment. Within the framework of professional communication, this development can be promoted and serve to achieve the treatment goals. [ABSTRACT FROM AUTHOR]

The perioperative setting is a high-risk environment which is particularly susceptible to communication deficits and errors. The situation, background, assessment, recommendation (SBAR) approach provides an intuitive guideline for team communication, which is associated with an improved quality of the handover. The German Society for Anaesthesiology and Intensive Care Medicine (DGAI) has updated its recommendations in March 2022 and continues to endorse the use of the SBAR template. The impact of tools used for structured communication during patient handover are often studied in the context of a larger bundle of measures. The SBAR template is one option for establishing structured communication in clinical practice. Successful implementation is supported by clearly defined standard workflows to promote consistent use. This standardization identifies common communication barriers and assists in resolving them in a high-risk environment. A common understanding of the inherent values, and a shared interest in learning, applying, and training these techniques are paramount in establishing a culture of patient safety. This can only be reached through excellent interprofessional teamwork and supportive leadership. [ABSTRACT FROM AUTHOR]

The article "Spaces of Reason?: Educational-Theoretical Stimuli in the Thinking of Jörg Ruhloff" deals with the thinking of the educator Jörg Ruhloff. The author reflects on the difficulty of giving an appropriate eulogy for Ruhloff and emphasizes the importance of listening and responding in a conversation. The article deals with Ruhloff's educational-theoretical ideas and the significance of the question of validity in skeptical-transcendental critical thinking. It is emphasized that addressing these questions can provide important insights into neglected perspectives in current educational-theoretical research. The text also discusses the importance of contextualization and legitimacy in education and the role of shame in educational processes. It is argued that shame is a crucial turning point in educational processes and can be considered as an anthropological condition. The text emphasizes the importance of reason and the need to recognize the limits of one's own knowledge without instrumentalizing the pain of shame. It is also noted that reason is often neglected and that shame offers a way to recognize the inadequacy of one's own thinking and to respect the social interdependence of our striving for knowledge. The text also includes a list of books and articles on various topics, including educational theory, reason, criticism, and pedagogy. [Extracted from the article]

One of the main areas of current glottodidactics is LSP didactics. The LSP teaching and learning concepts were developed parallel to the theoretical reflection and they were incorporated into academic didactics. The aim of this article is to present the concept of LSP teaching in the curricula for LSP in university teaching offered at the Institute for Specialised and Intercultural Communication and the Centre for Foreign Language Teacher Training and European Education (University of Warsaw). [ABSTRACT FROM AUTHOR]

Background: The comprehensive care of victims of violence is still insufficient, even though physical, psychological and sexual violence, especially in the domestic environment, is an omnipresent problem. The care of victims of violence requires a high degree of communication and coordination between practitioners from different professions and those affected. Digital applications can provide support in this regard. Method: As part of a work package of the EFRE-funded research project iGOBSIS-pro, an integrated digital solution for violence victim care was developed. Results: The resulting "Gewaltopferakte" (victims of violence file) as a documentation platform for health professionals as well as the GOASSIST-App for victims can ensure a holistic care structure for victims of violence and thus also psychological aftercare following medical treatment and evidence recovery. Discussion and conclusion: The inter-professional software solution overcomes the fragmentation in the care of victims of violence and thus makes an important contribution to the comprehensive care. Further evaluations are necessary. [ABSTRACT FROM AUTHOR]

Leading female leaders sustainably. Woman lead differently than men. In order for them to be able to lead sustainably as leaders, it is necessary to reflect on typical female traits. In doing so, the way of typical female leadership, which is biologically anchored, should be taken into account. The aim should be to deal with them appropriately and fairly so that they themselves can lead sustainably. The biological requirements in women are centered on community, relationships, social skills, and communication. These findings are reflected in psychology and linguistics and are also evident when women are described as leaders. Three examples from practice corroborate the findings and show the necessity to understand diversity as an opportunity, to regard female leaders as 'normal', to convey appreciation for their typical leadership style just as much as it is appreciated as for male leadership and to deal with female images of leadership and to enthrone female leaders. Intradisciplinary and/or interdisciplinary implications: The article is interdisciplinary in that it combines insights from biology, psychology, linguist and management theory. [ABSTRACT FROM AUTHOR]

Based on a general model of professional communication which is distinct from concepts of professional language a new model is developed which consistently integrates its multilingualism. This takes into account various individual languages such as German, English or Chinese as well as professionally relevant varieties such as everyday and educational language including various technical languages in individual professions or professional contexts as well as the corresponding competencies of the people working in these professions or contexts. Such a model not only provides an exhaustive and detailed coverage of plurilingual professional communication for itself, but also allows numerous applications in the fields of language planning, language policy and language didactics. [ABSTRACT FROM AUTHOR]

The amendment of the Placement Act (UbG) aims to improve communication between the police, social and health authorities, and introduce specific provisions for minors. The changes will come into effect on July 1, 2023, and include regulations for admission to and discharge from psychiatric facilities, provisions for the placement of minors, as well as changes regarding treatment, restriction, termination of placement, judicial review, outpatient treatment, and absence. The reform aims to strengthen the quality of interaction with those affected and improve cooperation between relevant actors. Obligations to communicate will be introduced to improve communication and address the individual needs of patients. [Extracted from the article]

Acute exacerbations have a relevant impact on morbidity and mortality in patients with chronic obstructive pulmonary disease (COPD), which is why prophylactic and early treatment have become indispensable. However, COPD exacerbations are significantly under-diagnosed, possibly due to linguistic discrepancies between physician and patient. The aim of this study was to disclose how exacerbations are perceived by the GPs (general practitioners) and their patients and what linguistic conventions they use. This survey showed that GPs and their patients quite often have a divergent notion a common of COPD exacerbations. [ABSTRACT FROM AUTHOR]

The article "Editorial" deals with the topic of media and aging. It points out that older people are becoming increasingly present in society and that media play an ever larger part in their everyday lives. However, it emphasizes that little is known about the role that different media play in the lives of older people and how they adapt to new media in advanced age. The article also highlights that the topic of aging and media is gaining importance, especially in relation to digitization and artificial intelligence. However, it is noted that discussions on this topic are still highly simplified and that there is still a lack of differentiated research. The article suggests that media educational measures for older people should be interdisciplinary and take into account the diversity of their life areas. It also points out that there is increased research in Austria on the connection between aging and digital media, but that further investigations are needed to better understand the internet usage of older people. The article deals with the challenges of digitization in the Nordic countries, especially in Sweden and Finland. Although these countries are leading in terms of digital progress, there is still an unequal distribution of digital skills and "digital exclusion" of certain population groups, especially older people. The governments of these countries have taken measures to promote digitization and media literacy among older people, but there is still a need for research and educational offerings to better understand and address the needs and barriers to access for older people. The article also emphasizes the importance of a right to an analog life in the face of advancing digitization. The article discusses the financing of analog offerings and suggests that IT giants should be taxed more heavily to enable a choice between analog and digital. It also examines the importance of older people as a target group for political education. It is noted that efforts in political education often neglect older people, but gradually more attention is being paid to this group. The article also mentions the use of the TikTok platform by younger people to express their dissatisfaction with older people. It emphasizes that cooperation between media education and aging and generational research is necessary to develop media-related educational work with older people. [Extracted from the article]

Background Since 2019, the competence center for specialist training in family medicine Bavaria (KWAB) offers an individual mentoring program to accompany specialist training in family medicine. The mentors are confidants for matters of specialist training, private practice, career development and compatibility of work and family life. The training takes place after registration via an online portal. Methods The evaluation was conducted 24 months after the start of KWAB mentoring (06/30/2021-08/01/2021). All active participants were interviewed via online survey. In each case, separate questionnaires were developed, which inquire on the one hand about the content-related aspects of the mentoring, such as topics discussed, and on the other hand about the individual mentoring relationship, such as the interpersonal relationship. The mentees received 39 questions (34 closed, 5 open) and the mentors received 26 questions (21 closed, 5 open), which were subsequently analyzed using descriptive statistics. Results N = 30 mentors and N = 72 mentees were invited to participate in the evaluation (25 (83 %) mentors and 32 (44 %) mentees participated). More than half of the participants met each other at least twice. The main methods of communication were telephone, face-to-face meetings, and email contacts. The individual time commitment in each case was judged to be appropriate. According to the mentors, the mentees showed interest in the content of the program and demonstrated availability and commitment. All respondents indicated a high level of satisfaction with one-on-one mentoring and would recommend it to others. Conclusions Mentors and mentees in family medicine residency reported a great benefit from the one-on-one mentoring offered and a will to continue their mentoring relationships even after the project period. [ABSTRACT FROM AUTHOR]

The article describes the effects of school closures on rural communities and districts and presents strategies for dealing with the decline in student numbers. Measures of school development planning are presented based on two rural districts in Mecklenburg-Vorpommern and Thuringia. School closures can lead to a loss of social and cultural centers and have an impact on the attractiveness of the location and population composition. Various measures for maintaining school locations are presented, such as the establishment of "small primary schools" and the creation of school alliances. A study shows that the involvement of civil society in the decision-making process and strategic considerations are important factors for successful school development planning. Despite the decline in student numbers, the number of comprehensive schools has increased in Mecklenburg-Vorpommern and Thuringia. [Extracted from the article]

The Hufeland lecture 2022 describes - following the tension between Enlightenment and Romanticism experienced by Hufeland - the relationship between theories and practice in family medicine. This practice can be called agile working. The acronym VUCA (volatile, uncertain, complex, ambiguous) fits the challenges of family medicine. Family doctors are VUCAexperts. In daily conversations with patients, the theory of evidence-based medicine is interwoven with the personal experience of the patient and the doctor. Appropriate theories are insufficiently used for this personal experience. This applies to research and practice. It is about best interpreting (best account) the life situation of the patients. Appropriate topics are shared decision-making, appreciation, salutogenesis, metaphors, shame, resonance and many more. Such theories are called „substantive theories". When these are integrated into thinking and acting, doctors learn how to think sensing and act interwoven. This diversity can only be realised with the basic attitude of doing it "good enough". [ABSTRACT FROM AUTHOR]

Now moments can be experienced in psychotherapy groups and they are conveyed through the experience of the body especially in speaking and listening. Ulrich Schultz-Venrath's concept of "mentalizing the body" opens up a deeper understanding of subjective experience in groups. It fits logically into the concept of mentalization and contributes decisively to its further development. It also highlights the importance and enormous potential of psychodynamic group therapy, especially mentalization-based group therapy. In the present text, I explore the question of how we can imagine a mentalizing of the body or, in the case of such a failure, a subjective experience in the prementalistic body-mode and how this is interwoven with the ability to make social contact. [ABSTRACT FROM AUTHOR]

Suitable methods are needed to ensure that information can be communicated at a distance. These include software solutions such as ticket systems. In this article, these are first classified in general terms and then described from a text linguistic perspective with a special focus on the text type ticket. The analysis of data from three German IT companies that use ticket systems for internal project management is the basis for this. Finally, the opportunities and limitations of the use of ticket systems in business enterprises are examined as examples. [ABSTRACT FROM AUTHOR]

Background: Parents of children with profound intellectual and multiple disability (PIMD), who use Augmentative and Alternative Communication (AAC), implemented AAC interventions at home already prior to the COVID-19 pandemic (Deliberato & Manzini, 2012). With respect to the implementation process for these options, they reported various challenges (McNaughton et al., 2008). Aims: The study investigates the goals that parents of children with PIMD set and pursue for their children under pandemic conditions and the ways in which practitioners support the parents in the pursuit of these goals. Methods: In a Reflexive Grounded Theory approach, five interviews with parents of children with complex disabilities were conducted by (video) telephone. Results: In AAC implementation at home, the parents' main goal is to enable their children to pursue their own intentions. To support parents in the implementation of AAC at home, professionals use digital communication tools and prepared forms of AAC. Conclusions: To implement AAC, conditions of the use and transfer of AAC, but also the support of the parents should be reflected in designing AAC interventions at home. [ABSTRACT FROM AUTHOR]

Background: Discussions with relatives are relevant and crucial aspects of the organ donation process and contribute to a consolidated and sustainable decision by the families of the deceased. Despite the great importance of family care, there is no systematic analysis of the quality of this communication, in contrast to the diagnosis of irreversible loss of brain function, organ retrieval and organ transplantation. For this reason, organ donation experts were interviewed about recurring characteristics of communication with relatives of the deceased. The aim of this qualitative study was to define criteria for the assessment of the structure and quality of the communication process with relatives for internal quality management in Germany. Methods: Based on a systematic literature review and with the help of the 5‑stage S2PS2 (system for creating a questionnaire) procedure according to Kruse, interview guidelines were initially developed. As a second step, in guideline-based interviews 10 experienced organ donation experts were questioned about structural, procedural and ethical aspects of their discussions with relatives. Following the interviews, a software-based qualitative content analysis was carried out with a combined inductive-deductive category system. Finally, the first quality assurance measures for the interviews with relatives were developed in a multistep process, closely following the methodological principles V1.1 of the Institute for Quality Assurance and Transparency in Health Care (IQTIG). The individual research steps were accompanied by an expert group consisting of physicians, nurses, theologians and ethicists utilizing an anonymous Delphi procedure. Results: In the qualitative content analysis, 5 main categories with 30 subcategories on quality relevant aspects could be identified (including, standardization and technique of conversation, interview framework and context factors, professional expertise of the interviewers, wishes of the organ donation experts). On this basis, 6 criteria for the structural quality and 7 criteria for the process quality of the discussions with relatives were formulated and summarized in a respective quality bundle. These criteria address, among other things, interprofessional communication, structured training concepts, regular further training of all team members, use of standardized communication and counselling strategies as well as documented preliminary meetings and debriefings, including supervising elements. They emphasize interdisciplinary professionalism and process management in a protected environment as well as quality assured communication and documentation. Recommendations were made for expanding the existing documentation for the organ donation process and for documenting the preliminary meetings and debriefings. Conclusion: Recurring communication and process characteristics as well as requirements for the members of the treatment team who conduct the conversation can be identified for the interviews with relatives, which show potential for improvement to various degrees. This justifies the structured derivation of a quality bundle for the structural and process quality family care related to organ donation, which should enable a low-threshold entry into an institution internal systematic quality assessment of communication with relatives in Germany. Due to the different legal, medical and social specifics in an international context, the study results cannot be directly transferred to other countries. [ABSTRACT FROM AUTHOR]

The challenge for libraries and their staff is to identify and to analyze conflict situations and to circumvent them through preventive measures. The involvement of employees for an efficient de-escalation strategy is of the utmost importance. Conflict (resolution) models help to understand interactive complaint situations and can provide a qualitative improvement in customer loyalty and process optimization. [ABSTRACT FROM AUTHOR]

In the course of digitization, the social role and value of writing is changing. This article discusses how literacy practices are differentiated along the two modes of text-oriented writing and interaction-oriented writing (Storrer 2018) and why and how this process can be observed in particular in the everyday life of adolescents. Finally, in order to argue that adolescents make use of different registers of writing, which are grounded in metacommunicative awareness, depending on the communicative context the paper provides insight into the results of a recently published study on adolescents' digital texting. [ABSTRACT FROM AUTHOR]

Para-linguistic features form an important aspect in the conducive design of teachers' language. While other linguistic features of teachers' language have already been studied in more detail, there is still a research desideratum with regard to para-verbal aspects. In the study presented here, lesson sequences were videographed, transcribed and examined using the qualitative content analysis method according to Mayring (2015) at special education schools with a focus on language (SBBZ S). The main research interest was on the reason of the use of slowed speech tempo, pauses in speech, the variation of volume and the emphasis by stretching used by teachers in class. This revealed content-related (e.g. highlighting relevant elements), structural (e.g. structuring one's own statement) as well as organizational purposes (e.g. speech introduction or termination). Follow-up studies to analyze the effect of the observed features on the students seem worthwhile. [ABSTRACT FROM AUTHOR]

The article announces that Jan Wolter has been appointed as the authorized representative of the presidency, while Markus Wolters has taken on responsibility for event and communication management at the DGKL (Deutsche Gesellschaft für Klinische Chemie und Laboratoriumsmedizin e.V), in Germany.

In planning processes, issues of high complexity and conflicts are negotiated. Perceptions and requirements of different actors need to be reconciled in planning processes. To negotiate these different perceptions and requirements, public participation is obligatory in planning processes. However, as participation still faces many challenges with regard to acceptance and understanding of determining factors, there is a need for further participation procedures. This paper aims to show to what extent ecosystem service analysis can be used in the context of participation processes and informal planning instruments for transdisciplinary communication. By budgeting, both ecosystem services supply and the demands of different stakeholder groups from for example spatial planning and civil society are taken into account. Based on a completed research project on the valuation of green and open spaces in the Rhine-Neckar region - in which ecosystem service analysis has been applied - this paper highlights opportunities and limitations of a relational budgeting ecosystem service analysis. We reflect on the obstacles and challenges encountered during application and implementation. Based on this, we argue that relational budgeting ecosystem service analysis can provide a sound and multidimensional basis for communication that can contribute to the objectification of differences in perception and valuation in discussion and negotiation processes in planning. [ABSTRACT FROM AUTHOR]

The article uses empirical data to show how a discursive engagement with the literary-aesthetic medium of comics can stimulate learning processes. By approaching the narration as well as the design of the comic through communication and interaction, the students’ personal view of the interdependence of word and image is sensitised. This article discusses how such an interactional approach can be successfully supported by teachers. [ABSTRACT FROM AUTHOR]

The face (ḥr) is one of the most documented body parts in ancient Egyptian texts and its semantics covers a wide range of meanings. The face is especially involved in bodily perception linked with the facial senses (eyes, ears, nose and mouth). In this paper concepts of the face in connection with perception and communication will be examined. The first part focuses on prototypical considerations about the composition of the face and Egyptian iconographic characteristics. The second part explores textual sources to illustrate the usages of the word ḥr in connection with perception, attention and communication. [ABSTRACT FROM AUTHOR]

In anticipation of the pressure of the rising numbers in COVID-19 cases on the regional health system, an exchange between the actors engaged in handling the pandemic from a medical perspective in the district of Rhein-Neckar/Heidelberg was initiated in October 2020. The outpatient and inpatient sector as well as the public health office of the district and the Department of Family Medicine and Health Services Research of the University Hospital participated. A mutual online meeting was planned to enable bidirectional exchange at the intersection of primary care. The mutually identified topics, like criteria for admission, therapy and nursing homes were verified via an online survey (n = 63 participants, 76 % family physicians). Additional topics that had been suggested were passed on to the intersectional actors and, wherever possible, included in the meeting. On 11 December 2020, 71 physicians attended the meeting. In addition to the presentations, 53 questions were asked and discussed by the presenters via chat. Demand for a follow-up meeting was high. In January, a follow-up event with n = 115 participants focusing on COVID-19 vaccinations war organized, again with an active participation and a high request for a follow-up meeting. So, the experiences encourage to continue this format, involving all the actors relevant for a medical management of the pandemic. This could be a component for fostering a bilateral communication, on the one hand engaging the actors of the primary care sector and on the other hand providing continuing medical education in the dynamic pandemic. [ABSTRACT FROM AUTHOR]

Restrictions of duty hours in medicine are an ambivalent matter with respect to patient safety. Continuity of treatment carries the risk of medical errors from declining performance capability and must be balanced against the risk of communication failure and information loss due to personnel changes. Complete intraoperative changes of anesthetists are frequently carried out in the clinical routine but possibly have the potential to negatively influence the postoperative morbidity and mortality. The relevance of anesthesiological care for the perioperative outcome also seems to vary depending on the specialist discipline involved. While standardized handover protocols seem to be only of limited effectiveness for the improvement of transfer of information, they are nevertheless a reasonable approach for optimization of interprofessional communication and reduction of treatment errors. [ABSTRACT FROM AUTHOR]

The article presents a complete issue of the periodical that is related to Deutsche Mathematiker Vereinigung (DMV). Topics include impact of Corona Crisis on junior and women mathematicians as discussed in an Open letter from the European Women in Mathematics; and surge in professionalism in communication about mathematics, to which the Science policy made a major contribution.

Social media play a central role in today’s internet communication. They enable us to come together, communicate and debate with one another, even under the conditions of the Covid-19 pandemic. In recent years social media have implemented a deplatforming of sex in the name of unspecified notions of safety. Sexual imagery and sexual communication have been expunged from the palette of exchanges available to social media users. This article explores how sexual content is evaluated and determined to be acceptable or harmful. It focuses on the community content standards of the social media, which derive from the 1957 Supreme Court definition of obscenity. The article points out the negative effects of eliminating the social media space for communicating sexual matters. [ABSTRACT FROM AUTHOR]

The article discusses The old has passed, see, New has become, which includes contextual texts embedded in a concrete communication between the apostle and the young communities of believers in Christ around the middle of the 1st century AD participate in the issues that Paul deals with thus the situational brokenness of the communicative exchange with the communities, PaulineTheology is always encountered as theology in the pastoral execution.

With the start of the Corona pandemic, the Helios nursing schools faced many challenges. Face-to-face teaching had to be switched to digital, communication no longer took place on site but on channels such as Zoom, Skype or Teams. At the same time, the Helios central library licensed an interactive learning tool and made it available to the nursing schools. This paper describes the process of implementation, communication, support and collaboration around the platform in the midst of a time when contact restrictions became commonplace. It has become clear that the library can and must support the development of media and information literacy in nursing schools. Despite the high communication effort that continues, the Helios central library is much more present in the minds of all teachers and students. Thanks to the project, the library has established itself as a point of contact for the nursing schools. [ABSTRACT FROM AUTHOR]

Background: Postgraduate medical education in trauma and orthopedic surgery residents largely relates to learning and teaching surgery. During this crucial stage of surgical development some of the didactic challenges are caused by heterogeneous and contradictory expectations of trainees and trainers alike. So how do residents prepare for emergency surgery? To date there is neither an expert consensus nor scientific investigations in the clinical context on this topic. Methods: Between February and April 2015 questionnaires were issued to all physicians active in the field of trauma and orthopedic surgery within the Trauma Network East Bavaria (27 clinics, 255 physicians). The participants were asked to rate the importance of certain elements functioning in the preparation of two emergency operations using a Likert scale. The intensity with which residents generally realize these elements of preparation was also documented. The aim was to objectify if and to what extent the presumed normal practices diverge from clinical reality. Results: A total of 150 questionnaires were analyzed (return rate 59%). Discussion with the consultant (85.3%, n = 128), examination of the patient (80.0%, n = 120), surgical approach (76.0%, n = 114) and study of patient files (68.0%, n = 102) were considered to be the most important elements; however, many of the participants admitted that these elements of preparation are not sufficiently performed. Conclusion: The personal preparation of residents for an emergency operation should be classified as extremely important; however, the requirements and reality do not seem to hold true in the clinical environment. This seems to be most likely due to structural and organizational issues. [ABSTRACT FROM AUTHOR]

This article gives insights into the results of student research on artistic and cultural projects, commercials, films, apps and current social perception of dementia. The exploration of issues raised by media images of dementia and useful communicative approaches leads to a variety of perspectives that contrasts with simplifications and stereotypes. Treating people as persons with different life stories, social situations with little conflict and positive moods often arise. To break new ground against forgetting can also guide through times of social crisis. [ABSTRACT FROM AUTHOR]

The article reports that the topic of multilingualism has advanced to become an established research and development area of educational research and has linked to traditional research branches such as migration or historical educational research. Topics include considered that multilingualism describes the simultaneous existence of one or more main languages of communication and many other languages of communication of smaller communities in a society.

The education of the young Bernese medical students is problem-based as well as practice-oriented. The didactical concept of the Bachelor Studies is a guided self-study accompanied by concept lectures and interactive tutorials. The clinical skills are taught in a highly structured way, beginning with e-learning, seminars and Bedside Teaching. The Master Studies are based on evidence-based clinical education. The well-structured internships are the heart of the Bernese Master Studies; they enable the early inclusion of the students in the medical practice of the various healthcare disciplines. The communication trainings as well as the sonography courses are examples for the innovative development of the Bernese curriculum. The rotations in GP practices give an insight into the primary healthcare. [ABSTRACT FROM AUTHOR]