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The rapid growth of end-user computing is a double-edged sword: it offers new opportunities for improving the effectiveness of organizations, but it also creates new risks for a firm's information resources. This paper describes an organized approach for effectively managing end-user computing. It is based on the definition of "service support levels" which link support services to responsibilities. These levels form the basis of a cooperative effort between the MIS department and the end user. [ABSTRACT FROM AUTHOR]

Purpose – As documents, and the whole information and communication environment, become increasingly digital, it is natural to assume that physical location becomes of less importance. The aim of this paper is to highlight two newly published books, which remind us that this idea should be examined with a critical eye. Design/methodology/approach – This editorial takes the form of a literature review and a viewpoint. Findings – The paper finds books of this kind remind us that a physical place, a locality, has sometimes been a very powerful stimulus to the development of collections, of memory institutions, and of the advances in education and dissemination of knowledge which are associated with them. This is worth remembering as we move into a digital information world. Originality/value – The paper offers the author's viewpoint as well as highlighting these two books which join a small number which have analysed and celebrated the history of intellectual advances in London. [ABSTRACT FROM AUTHOR]

The article describes the type of paper submissions that will be accepted by the program committee of the American Society for Information Science and Technology. There are four types of paper submissions: 1) contributed papers; 2) contributed posters and short papers; 3) symposia and panels; and, 4) pre-conference sessions. For instance, contributed papers present original, recent research and design projects, and theoretical developments or innovative practical applications providing more general insight into an area of practice.

The article discusses the content of the articles within the issue. The first four articles in this issue focus on the psychology of information and information systems. One article analyzes the notion of information privacy. In the paper of Gail Rein, she explores the conceptualization and encoding of reputation. Another paper, combines psychology, linguistics and information architecture to explore how the precise wording used in menus and hyperlinks affects end user behavior on website. Finally, the author builds on this new media theme, recognizing that the information world is shifting towards streaming sources where information is fed continuously to many devices.

Introduction. This paper reports the findings of an exploratory study investigating how and why a household takes charge of its information. The household has always been a place of information consumption and management. While much is known about the household as a consumer of media and adopter of technologies, little is known about how the household as a collectivity, as an information system, processes and manages the information it receives each day. Method. Twenty-eight householders in eleven Australian households were interviewed about their information practices at home and the information and information-related devices and services used by them were identified. Interviews were recorded and transcribed for analysis. Analysis. Data collection and analysis used Schatzman's dimensional analysis methodology. Interviews were analysed graphically to identify concepts and dimensions while four metrics were developed to measure the household information environment. Results. Household information practices emerge from the interaction of two enabling processes and nine dimensions of action. Conclusions. Household information practices represent a negotiated order for processing and managing information in a household. [ABSTRACT FROM AUTHOR]

The article provides an overview of the American Society for Information Science and Technology (ASIS&T) bulletin special section. It is noted that this international section is dedicated to Susan O'Neil Johnson who has enormous contribution to ASIS&T's efforts in reaching out librarians and information professionals. She helped institutionalize the InfoShare Program of Special Interest Group/International Information Issues (SIG/III). She is the co-founder of the SIG/III International Paper Contest and worked to initiate its travel grant program. This section also includes visions from a globalized society, ASIS&T International Relations Committee Report, Survey of European Information Scientists and Global Information Resources.