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Technology mediated learning (TML) is gaining interest from both academic researchers and communication professionals as training with internet technology and web-based distance learning become increasingly popular. This paper investigates social norms, individual-level cultural orientation (collectivism), and affective commitment (internalization and identification) and studies their influences on the system users' (or learners') attitude toward sharing knowledge by email in the TML environment. An empirical test of the proposed model was conducted in the pilot test (71 = 155) and the main test (7 = 411). Theoretical and practical implications of these findings for TML, knowledge management, and e-collaboration are discussed in the paper. [ABSTRACT FROM AUTHOR]

In this paper, we present the architecture and describe the functionality of an Intelligent Tutoring System (ITS), which uses an expert system to make decisions during the teaching process. The expert system uses neurules for knowledge representation of the pedagogical knowledge. Neurules are a type of hybrid rules integrating symbolic rules with neurocomputing. The expert system consists of three components: the user modelling unit, the pedagogical unit and the inference system. The pedagogical knowledge is distributed in a number of neurule bases within the user modelling and the pedagogical unit. Another important component of the ITS, for both its development and maintenance, is its knowledge management unit, which provides knowledge acquisition and knowledge update capabilities to the system, that is, offers expert knowledge authoring capabilities to the system. [Copyright &y& Elsevier]

Although planning is a crucial information management issue, it must be seen as only one facet of an organization's complete program for information technology management. Attention in this article is first directed toward understanding the larger management context within which planning activities are likely to transpire. The paper then describes a view of planning appropriate for the 1990's and identifies contributions from the information technology (IT) planning literature likely to facilitate IT planning efforts. [ABSTRACT FROM AUTHOR]

The rapid growth of end-user computing is a double-edged sword: it offers new opportunities for improving the effectiveness of organizations, but it also creates new risks for a firm's information resources. This paper describes an organized approach for effectively managing end-user computing. It is based on the definition of "service support levels" which link support services to responsibilities. These levels form the basis of a cooperative effort between the MIS department and the end user. [ABSTRACT FROM AUTHOR]