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A lot of what we read today in the media about coronavirus waves, school closings, and soon available vaccines reminds of the influenza pandemic 1918-1920. An essential difference is the electronic infrastructure that allows us to supply users with online library services. This paper illustrates how the library of the University of Applied Sciences Burgenland managed to compensate the sudden decrease of physical borrowing with already available digital tools (Alma-Summon, Microsoft Teams), and new ones like LibAnswers. Finally, it will be shown how by simple means (Microsoft Office) a library seats availability dashboard was realized and shared with other libraries. [ABSTRACT FROM AUTHOR]

Even in the current situation, students of library science must gain professional experience in libraries under often difficult conditions. Libraries, in turn, should not lose the important input and new ideas that interns can provide because of the increased security measures. Many students choose to complete a part of their compulsory internship in the department of Repository Management PHAIDRA-Services of the University of Vienna every year. To continue this tradition during the crisis, a new concept for online internships was developed in the summer of 2020. The first group of four students from the Humboldt University of Berlin completed a four-week remote internship in October-November 2020. The paper discusses the concept for the virtual internship, as well as the feedback from both colleagues and interns. Lessons learned are presented in order to help other libraries that are considering the shift to virtual internships. [ABSTRACT FROM AUTHOR]