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Two plenary sessions featuring big names in the digital world will highlight a conference program focusing on Managing and Enhancing Information: Cultures and Conflicts, at the 2004 Annual Meeting of the American Society for Information Science and Technology, from November 12-17, in Providence, Rhode Island. The first of the two plenary sessions is Sunday, November 14, when J.C. Hen, principal of Joystick Nation and a noted journalist and lecturer, will discuss the application of complex systems and game design to products, services and learning systems. The second plenary session at the 2004 Annual Meeting features keynoter Tim Berners-Lee, widely regarded as the inventor of the World Wide Web. Berners-Lee currently serves as director of the World Wide Web Consortium. While the two general sessions provide a great deal of sizzle and substance to the meeting, the real meat and potatoes is contained in the six dozen or so contributed paper and panel sessions covering virtually every aspect of information science. These sessions have been sorted into seven major tracks: disciplinary issues, digital libraries, user behavior, system design. information organization, knowledge management and use, and resources and services.