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There are great interests of designing research metrics and indices to measure the research impacts in research institutes. Unfortunately, most of those indices ignore critical design issues, e.g. the disparity between domains, the impact of journals or conferences in which papers are published, normalising the range of the index values to certain intervals, and the scalability of using the index to rank different research entities. In this paper, a new normalised fuzzy index, (NFindex), is proposed as a fuzzy-based research impact metric. The proposed index is a scalable index whose values are normalised to the percentage levels. NFindex achieves both inter-discipline normalisation and intra-discipline consistency. The capability of NFindex to achieve the inter-discipline normalisation enables fair comparison between different research domains regardless their nature in terms of influence and contribution to other research areas, e.g. natural science. Therefore, NFindex gives a universal normalised single-number metric that can be used by research institutes to solve the problem of inter-discipline scholar ranking. Moreover, it can help universal ranking of universities and research institutes according to their research capabilities and impacts. The obtained results, on diverse research areas, prove the potential of NFindex in terms of both intra-discipline consistency and inter-discipline normalisation. [ABSTRACT FROM AUTHOR]