Search

Your search keyword '"Information services industry--Certification"' showing total 11 results
Start Over Descriptor "Information services industry--Certification" Category computers / computer science
11 results on '"Information services industry--Certification"'

2. ITIL Practitioner : Plan and Improve Workbook

Subjects
Configuration management, Management information systems, Computer technical support, Information services industry--Certification, Electronic data processing personnel--Certification
Abstract

Title from PDF title page (viewed on Sept. 18, 2009).

Published
2009

3. ITIL Practitioner : Agree and Define Workbook

Subjects
Configuration management, Management information systems, Computer technical support, Information services industry--Certification, Electronic data processing personnel--Certification
Abstract

Title from PDF title page (viewed on Sept. 18, 2009).

Published
2009

5. ITIL Practitioner : Release and Control (IPRC) Book

Subjects
Configuration management, Management information systems, Computer technical support, Information services industry--Certification, Electronic data processing personnel--Certification
Abstract

Title from PDF title page (viewed on Sept. 18, 2009).

Published
2009

8. ITIL Practitioner Plan and Improve (IPPI) All-in-one Exam Guide and Certification Work Book : IT Service Management with Availability Management, Capacity Management and Disaster Recovery, IT Service Continuity Management

Author

Menken, Ivanka, Blokdijk, Gerard, Menken, Ivanka, and Blokdijk, Gerard

Subjects
Configuration management, Management information systems, Computer technical support, Information services industry--Certification, Electronic data processing personnel--Certification
Published
2008

9. ITIL Practitioner Support and Restore (IPSR) All-in-one Help Desk Exam Guide and Certification Work Book : Define, Implement, Manage and Review Service Support with Service Desk, Incident Management and Problem Management

Author

Blokdijk, Gerard and Blokdijk, Gerard

Subjects
Configuration management, Information technology--Management, Management information systems, Information services industry--Certification, Electronic data processing personnel--Certification, Computer technical support
Abstract

Cover title.

Published
2008

10. How to Develop, Implement and Enforce ITIL V3 Best Practices

Author

Engle, Claire and Engle, Claire

Subjects
Configuration management, Management information systems, Computer technical support, Information services industry--Certification, Electronic data processing personnel--Certification
Abstract

Description based on print version record.

Published
2008

11. The IT Service Management Processes and Activities, Roles and Responsibilities Job Description Handbook: All 52 ITIL Tasks, Functions and Job Descriptions Explained, Detailed and Ready to Use Bringing Theory into into Practice

Author

Gerard Blokdijk and Gerard Blokdijk

Subjects
Configuration management, Management information systems, Computer technical support, Information services industry--Certification, Electronic data processing personnel--Certification, Software support
Abstract

Description based on print version record.

Published
2008

Catalog

Books, media, physical & digital resources
See catalog results