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There is a critical connection between maintenance and risk management. Maintaining a property in good condition is the first step towards managing risk associated with real estate management. In fact, a good maintenance program minimizes unexpected expenses and ensures the safety of tenants and staff, while attracting and retaining tenants. Maintenance and Risk Management for the Real Estate Manager can help you develop a first-rate, proactive, and sustainable property maintenance and risk management program by learning the specifics of planning, implementing, and monitoring property maintenance operations. It is designed to be an ongoing reference tool, and provides many forms and checklists for on-the-job application. With this book, you will learn:- How to establish a maintenance and risk management program that aligns with the owner's goals and objectives- How to develop a property maintenance and risk management policy and procedure manual- Strategies to minimize physical, security, and environmental risks- How to speak knowledgeably with maintenance personnel and contractors to ensure proper, proactive maintenance and efficient, cost-effective operation- How to maintain a sustainable and efficient property- The importance of transferring risk through insurance, including various insurance coverage types- How to plan and implement an emergency and disaster program that keeps the property investment viable before, during, and after a disaster.

There is never a dull moment in the life of a residential manager. From hiring new employees and balancing the budget, to overseeing construction projects and keeping the apartments leased, every day brings a new challenge and a problem to solve. There is no doubt that residential management is a complex and rewarding field.The Field Guide for Practical Apartment Management provides managers with the tools and expertise necessary to professionally manage the day-to-day aspects of residential properties. It is a comprehensive guide book that will serve as an ongoing reference tool, and provides many forms and checklists for immediate, on-the-job application.The Field Guide is organized into four parts that cover all aspects of managing multifamily properties.Part 1: Human Resources and Relationship Management--putting the team together and managing those responsible for the property's success. Part 2: Finance--introducing the accounting and budgeting skills needed to meet the owner's goals and objectives and providing a foundation for making day-to-day operating decisions.Part 3: Maintenance and Risk Management--reviewing maintenance and risk management plans, as well as the tools and techniques for conducting inspections to protect residents, guests, and the owner's asset.Part 4: Marketing and Leasing--identifying appropriate marketing and leasing strategies and practices to find and retain residents. The Field Guide for Practical Apartment Management is a comprehensive guide to apartment management, drawing upon the knowledge and experience of over a dozen recognized experts in the field.The Field Guide is a must-read for everyone who manages apartments, whether they are new to the industry or seasoned veterans.

NAA, NMHC, and IREM have joined forces to create Multifamily Housing; a comprehensive resource guide offering insight into the magnitude and strength of the apartment industry. This all-inclusive guide provides the baselines for multifamily operating principles and defines ten critical themes that frame the industry:-the composition of the apartment industry; from the professionals and stakeholders involved in all facets of multifamily to the varied demographics who reside in rental housing-the types of multifamily investors and the fundamentals of investing in multifamily real estate-the basic principles of real estate financing; including sources of debt financing; types of debt instruments; and capital structures-the due diligence process and the analytical evaluation that precedes major real estate decisions; including buying a land parcel; beginning a development; or adaptive re-use-the aspects of on-site operations; including managing diverse property types-the fundamentals of real estate marketing; including the rapidly changing technologies reshaping marketing plans; and strategies for increasing market share-the legal and regulatory considerations for multifamily housing at the local; state; and federal levels-the crucial role of today's leaders in creating a'triple bottom line'where the environment in which we live; work; and play can benefit those coming behind us-the necessary skills required to advance in one's career and increase employee engagement-the additional resources that would support professional development and expand the body of knowledge related to the multifamily housing industry

Entirely revised and updated, this publication highlights the more current changes within today's economy and their impact on real estate management, including savvy online marketing techniques through social media and other outlets, the impact of sustainability, as well as sound maintenance techniques to keep any property primed for occupancy. Along with covering the foundations of real estate and economics, this sixteenth edition also features more in-depth information on government and real estate, and the effects of the Great Recession. Students will benefit by:Understanding the various property types and the unique challenges of managing each typeLearning the critical role of the real estate manager and others on the management teamLearning how to manage properties through management by plan and strong relations with property ownersApplying innovative uses of social media as a staff recruiting and marketing toolCreating sound practices for the physical and financial management of property

This useful glossary contains definitions for over 2,000 terms encountered in real estate management and includes:Lists of acronyms, abbreviations, and mathematical formulasLaws that impact real estate operationsTerminologies from other disciplines such as accounting, finance, contracting, insurance, and risk management

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