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This book provides a comprehensive and practical introduction to Data Envelopment Analysis (DEA). It explains how this non-parametric technique is used to measure performance and extract efficiency from homogeneous entities within a production procedure. It situates DEA within a growing field of productivity analysis and performance measurement, for which numerous models have been proposed. This book encapsulates all of the advances in DEA models proposed in the literature. These models are presented in the context of the GAMS software, which is a powerful tool for mathematical programming models. This book serves two educational purposes: it introduces readers to DEA models and provides examples using GAMS. In addition, the reader is introduced to GAMS programming, as well as innovative and practical applications. GAMS codes are available for free, allowing readers to test and expand the models to meet their specific needs.

Measuring and managing the performance of a business is one of the main requirements of the management of any organization. This book introduces new contexts and themes of application and presents emerging research areas related to business performance measurement and management. It draws authors from all around the globe from a variety of functional disciplines, all of whom are working in the field of business performance measurement and management, thus resulting in a variety of perspectives on performance measurement from various functional areas – accounting, finance, economics, marketing, and operations management – in a single volume.