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This'how to'guide shows small to mid-sized local governments, whether in urban or regional settings, how to develop comprehensive emergency management plans with minimal expenditure of resources. Its modular, step-by-step approach also makes it an effective guide for non-experts and those interested in self-study. The book covers both preparedness planning and actual emergency management and includes these helpful features:Uses a modular approach to developing written plans, starting with the Preparedness Plan at the federal, provincial/state levels. At its core is the Emergency Management Plan, which is essentially the establishment and operation of the Emergency Operations Center that is central to any emergency. Instructions also cover other common plans: 1) Emergency Social Services 2) Emergency Public Information 3) Emergency Telecommunications 4) Evacuation 5) Hazard-Specific 6) Mutual Aid AgreementsTakes novice emergency planners step-by-step through the four complete processes of mitigation, preparedness, response, and recovery for natural and human-made disasters.Gives tips for a staff training matrix and for developing a timetable of graduated exercises to test the written plan.Includes checklists, summaries, plan outlines, glossary, appendices that list online resources, and suggestions for career and professional development.

This book promotes a meaningful and appropriate dialogue and cross-disciplinary partnerships on Artificial Intelligence (AI) in governance and disaster management. The frequency and the cost of losses and damages due to disasters are rising every year. From wildfires to tsunamis, drought to hurricanes, floods to landslides combined with chemical, nuclear and biological disasters of epidemic proportions has increased human vulnerability and ecosystem sustainability. Life is not as it used to be and governance to manage disasters cannot be a business as usual. The quantum and proportion of responsibilities with the emergency services has increased many times to strain them beyond their human capacities. Its time that the struggling disaster management services get supported and facilitated by new technology of combining Artificial Intelligence (AI) and Machine Learning (ML) with Data Analytics Technologies (DAT)to serve people and government in disaster management. AI and ML have advanced to a state where they could be utilized for many operations in disaster risk reduction. Even though many disasters cannot be prevented and a number of them are blind natural disasters yet through an appropriate application of AI and ML quick predictions, vulnerability identification and classification of relief and rescue operations could be achieved.

As a result of global warming, extreme events, such as firestorms and flash floods, pose increasingly unpredictable and uncertain existential threats, taking lives, destroying communities, and wreaking havoc on habitats. Current aesthetic, technological and scientific frameworks struggle to imagine, visualise and rehearse human interactions with these events, hampering the development of proactive foresight, readiness and response.This open access book demonstrates how the latest advances in creative arts, intelligent systems and climate science can be integrated and leveraged to transform the visualisation of extreme event scenarios. It reframes current practice from passive perception of pre-scripted illustrations to active immersion in evolving life-like interactive scenarios that are geo-located. Drawing on the multidisciplinary expertise of leaders in the creative arts, climate sciences, environmental engineering, and intelligent systems, this book examines the waysin which climate disaster preparedness can be reformulated through practices that address dynamic and unforeseen interactions between climate and human life worlds. Grouped into four sections (picturing, narrating, rehearsing, and communicating), this book maps this approach by exploring the emerging strengths and current limitations of each discipline in addressing the challenge of envisioning the unpredictable interaction of extreme events with human populations and environments. This book provides a timely intervention into the global discourse on how art, culture and technology can address climate disaster resilience. It appeals to readers from multiple fields, offering academic, industry and community audiences novel insights into a profound gap in the current knowledge, policy and action landscape.

​This handbook is a comprehensive source of information, analysis and directions in disaster studies. It goes beyond the oft-explored issues of management and science related to the topic and explores policies, governance, law and decision-making combined with the processes of implementation and enforcement, all the while integrating the latest science and technology updates related to the topic, such as artificial intelligence and early warning systems. It brings together studies which relate to sociology, politics and institutional economics, which work under the impact of resource availability, issues of leadership and international laws. Disasters are trans-boundary and disaster studies are trans-disciplinary. It is this aspect which would form the fulcrum of contributions and present a new, refreshing and innovative design for the handbook. The transformatory pedagogy which started with the Hyogo Framework for action 2005-2015 and The Sendai Framework for Disaster Risk Reduction 2015-2030 outlines seven clear targets and four priorities for action to prevent new and reduce existing disaster risks. The four priority areas around which the book would revolve are (i) Understanding disaster risk; (ii) Strengthening disaster risk governance to manage disaster risk; (iii) Investing in disaster reduction for resilience and; (iv) Enhancing disaster preparedness for effective response, and to'Build Back Better'in recovery, rehabilitation and reconstruction.

An expert guide to contemporary research in the field of emergency services management, this short-form book will help academics, scholars, and practitioners to appreciate the important role and contribution of these services.Contemporary emergency services have been rapidly changing in response to increasing demand, reducing resources, the impact of COVID-19 and the increasingly complex threats to public safety. Academics, practitioners, the emergency services and their key stakeholders all need to have a clear understanding of the changing role and contribution of these services as well as finding ways to improve their management and performance so that policy solutions to new and emerging threats may be efficiently developed and effectively implemented. The book looks at the application of public management theories to emergency services and the development of professionalism within the police, fire and rescue, and ambulance services. It examines the increasing need for better collaboration and identifies the nature and extent of the academic and practitioner divide and the research gap between the academic and professional communities in each of the services.This book will be invaluable to researchers, scholars, practitioners, and students in the fields of governance, leadership, and management, especially those focusing on emergency services and management during crises.

With an increasing need for experts to provide solutions to complex disaster scenarios and related management issues across the globe, universities and governments are finding it highly relevant to introduce courses on disaster management. Disaster management education could help in disaster mitigation and could save several lives, as well as assets. Written in simple language by disaster professionals, most of whom have dedicated their entire careers to disaster management, this book will be an important textbook for graduate and postgraduate research students. It provides the history of disaster management, especially governance issues and scientific and technological development in the areas of disasters including recovery processes, which have drastically reduced the loss of lives. This book not only unfolds the process of evolution of disaster management and challenges faced by experts in the field, but also suggests various ways in which we can build a resilient country.

This book aims at catalyzing our learning from the COVID-19 crisis. Numerous studies have emerged confirming that during the COVID-19 pandemic, crisis management has been far from holistic. Progress previously made towards sustainability has in many cases been reversed and global inequality has grown. This volume scrutinizes the crucial role of businesses in the lived experience of the COVID-19 pandemic and calls for a new goal system in business, establishing human dignity as the ultimate outcome of sound business. Part of the Humanism in Business Series, this book brings together a group of international experts to consolidate the lessons to be learnt from the pandemic and how it was handled. It explores the foundations of the crisis, before focusing on selected sectors and regions for analysis and, finally, drawing conclusions according to the principles of humanistic crisis management. It will be of great interest to scholars and students of business ethics, as well as policy-makers, professionals and all those who practice humanistic management.

Dit handboek biedt een uitgebreid overzicht van alles wat met bedrijfshulpverlening te maken heeft, zoals wet- en regelgeving, opleiden en natuurlijk uitvoering.

Science for Peace and Security (SPS) cooperation brings together NATO & partners to address common security concerns reflected in the so-called SPS Key Priorities. These include emerging security challenges such as terrorism, cyber defense or energy security, as well as human and social aspects of security, support to NATO-led mission and operation, advanced technologies with security applications, and early warning. The SPS project “Advanced Civil Emergency Coordination Pilot in the Western Balkans” addresses several of these areas. As a key regional SPS flagship project, it helps to build capacity in response to a concrete security challenge. The Western Balkans is a region frequently affected by natural disasters and the pilot project provides emergency responders in the region with an incident command system that allows sharing information about disasters in a fast and easy way, enhancing situational awareness and building capacity in the area of civil emergency coordination.

This book examines the dilemma of overdependence on tourism in Caribbean countries and territories, and the need for a resilient path to address the industry's vulnerability in the face of natural disasters. The chapters in the book question how tourism resilience is understood and practiced in Caribbean small island developing states (SIDS) and the factors that inform, undermine, or indeed redefine the sustainable resilience agenda for these territories.With its overreliance on tourism and vulnerability to climate, the Caribbean region finds itself susceptible and in need of an innovative approach in order to survive economically. Contributors to this volume touch on all three sustainability pillars and spanning across many tourism sector considerations, such as product development, stakeholder management, hotel management, marketing and entrepreneurship. By spanning the geography of the Anglophone and Spanish Caribbean this book offers a smorgasbord of conceptual and applied perspectives to researchers in the area of tourism resilience in SIDS. It also presents strategic considerations to public and private sector practitioners in implementing measures to strengthen the competitive positioning of their destinations as they contend with the dynamism of the external and internal environments.

As the 2020 global lockdown became a universal strategy to control the COVID-19 pandemic, social distancing triggered a massive reliance on online and cyberspace alternatives and switched the world to the digital economy. Despite their effectiveness for remote work and online interactions, cyberspace alternatives ignited several Cybersecurity challenges. Malicious hackers capitalized on global anxiety and launched cyberattacks against unsuspecting victims. Internet fraudsters exploited human and system vulnerabilities and impacted data integrity, privacy, and digital behaviour.Cybersecurity in the COVID-19 Pandemic demystifies Cybersecurity concepts using real-world cybercrime incidents from the pandemic to illustrate how threat actors perpetrated computer fraud against valuable information assets particularly healthcare, financial, commercial, travel, academic, and social networking data. The book simplifies the socio-technical aspects of Cybersecurity and draws valuable lessons from the impacts COVID-19 cyberattacks exerted on computer networks, online portals, and databases. The book also predicts the fusion of Cybersecurity into Artificial Intelligence and Big Data Analytics, the two emerging domains that will potentially dominate and redefine post-pandemic Cybersecurity research and innovations between 2021 and 2025.The book's primary audience is individual and corporate cyberspace consumers across all professions intending to update their Cybersecurity knowledge for detecting, preventing, responding to, and recovering from computer crimes. Cybersecurity in the COVID-19 Pandemic is ideal for information officers, data managers, business and risk administrators, technology scholars, Cybersecurity experts and researchers, and information technology practitioners. Readers will draw lessons for protecting their digital assets from email phishing fraud, social engineering scams, malware campaigns, and website hijacks.

Imagine that you are a corporate executive or small business owner in a midwestern city under water after weeks of extreme weather and drenching rainfall. Infrastructure has been damaged beyond repair, transportation arteries are closed, and your supply chain is broken. Families have been driven from homes, food and water are in short supply, and people are becoming unruly. Government agencies are not in a position to help. Declining revenue and partisan antipathy fueled by ideological differences have eroded confidence in government. The city is in total disrepair and unable to deliver desperately needed services. It is edging toward implosion and community leaders have turned to you for help. Catastrophe that would have been unthinkable in earlier times is a reality in a world coming out of pandemic and facing existential threats such as climate change, inequality and global conflict. Catastrophic Risk: Business Strategy for Managing Turbulence in a World at Risk challenges business to step up and assume a pivotal role with communities under stress due to prolonged exposure to risk. When powerful societal forces meet behavior that deters response to risk, the consequences of risk are exacerbated. The compounding effect of behavior on risk has opened an important role for business in mobilizing people and communities in times of crisis. It is a role that cannot be fulfilled, however, without purpose, strategy and plans sufficiently robust to overcome the threat of risk. To prosper in this environment, business will need to make a significant contribution to society as well as to deliver financial performance. For companies, this will mean involvement in community in ways that significantly depart from current practice. For leaders, it will mean new skills—contextual sensitivity, a greater understanding of behavioral dynamics, and enhanced capacity to relate to people on an emotive basis. This book is about the relationship between risk, societal forces and human behavior—a relationship informed by the sciences that is critically important for business. Its goal is two-fold: to bring catastrophic risk to the world of business and to further business engagement in service to the common good.

International Case Studies in the Management of Disasters presents a diverse range of case studies on how disasters, both natural and manmade, are being managed globally. This illuminating study draws on theories, models, and frameworks in the field of disaster management to explore a wide range of complex issues in specific disaster contexts. Showcasing internationally sourced case studies on disaster management, the collection comprehensively explores all aspects of the disaster management cycle. Authors are drawn from a diverse range of disciplinary and practical contexts, offering a wide variety of perspectives upon management of devastating events. A diverse compendium of issues is explored through case studies examining the management of hurricanes, droughts, floods, wildfires, terrorist activity and pandemics. Also examined in depth are governmental and non-governmental disaster management organizations, the role of the private sector in disaster management, and how innovative new technologies are being used in disaster situations.

This book shows how specifically each goal of Sustainable Development Goals could be incorporated in country wise developmental programmes set to transform the world. It highlights how a combination of initiatives on mitigation of disasters and a robust progress could build a resilient society. The book discusses multidimensional processes such as administrative, financial and social challenges which can mitigate disasters and help in an advancement towards SDG Goals. It highlights the embeddedness of SDGs in disaster mitigation as they tend to be linked and interdependent. By linking sustainable development to disaster mitigation one gets a strong justification for investment into preparedness as a guarantee or insurance against loss and damages due to unforeseen disasters.

Nations and businesses across the globe have been working through the difficulties of dealing with the COVID-19 pandemic. Industry, academia, NGOs, and governments have been'feverishly'searching for ways to address this deadly virus, which may continue to spread for at least the next year and perhaps beyond (in terms of a resurgence and different strains). From a business standpoint, there have been dramatic effects on logistics and supply chains, economic downfalls, bailouts of major industries and small businesses, and far-reaching calamities from around the world. Even though the COVID-19 story is still in its making, this book focuses on the business of pandemics as applied to COVID-19. The book brings together a global panel of experts across industries and NGOs to help guide business executives and managers through the complex array of issues affecting business in the time of a pandemic. Offering solutions to the business of pandemics as applied to COVID-19, the book is written for organizational decision makers and leaders, as well as those involved in crisis management, public health, and related fields. Its chapters focus on key areas that relate to the business of pandemics, including Lessons learned to date Big data and simulation Logistics and supply-chain management challenges Conducting global business virtually Global economic impact Media and risk communication IT infrastructure and networking Social impact Online learning and educational innovations The new work-from-home environment Re-opening markets and businesses Crisis decision making using analytics and intuition With chapters authored by experts from leading organizations, including the World Health Organization, the RAND Corporation, and various universities throughout the world, The Business of Pandemics: The COVID-19 Story provides high-level guidance and insight for business leaders who must deal with the complexities and challenges presented by this unprecedented crisis.

In the last two decades, coastal regions have relatively endured some of the fiercest oceanic and geophysical disasters than the earlier decades. Yet, disaster management governance fails to match the human, nonhuman and environmental calamity which is unfolding in its most frequent and unpredictable pattern. Between the Asian Tsunami of 2004 to the devastating Chennai and Kerala floods of 2018 the socio-industrial-livelihood impact alerts governments towards a greater and more serious compliance to laws for coastal conservation. The United Nations Office for Disaster Risk Reduction (UNDRR) in 2018 had shocking statistics to share as the deaths and damages related to only Tsunami disaster at the coasts to 251,770 and US$280 billions respectively in the last 20 years (1998-2017) as compared to 998 and US$ 2.7 billion in the previous 20 years (1978-1997). Coastal conservation is no more a question of casual governance but has become a need for survival. The region of South Asia whichranks much higher in its vulnerability, weak resilience and relatively undersupplied governance structures ought to take this responsibility on a priority. The spirit of Hyogu Declaration and the Sendai Framework for Action suggests preparedness and resilience building as key approach areas in coastal governance. The book is incomparable in its holistic and transdisciplinary social science based approach to disaster management which links conservation of marine flora and fauna, ecosystems and land management with decision making processes and coastal regulations. These grass root findings from the subcontinent are substantiated by a section on the most powerful court battle on the Kerala Floods as a guideline for readers to discerningly identify an ‘Act of God'often used as a veil to hide lack of preparedness, apathy and political greed. This book becomes indispensable reading for anyone involved in research, administration or any level of decision making for the mitigation and prevention of disasters.

This book brings together a series of theory and practice essays on risk management and adaptation in urban contexts within a resilient and multidimensional perspective. The book proposes a transversal approach with regard to the role of spatial planning in promoting and fostering risk management as well as institutions'challenges for governing risk, particularly in relation to new forms of multi-level governance that may include stakeholders and citizen engagement. The different contributions focus on approaches, policies, and practices able to contrast risks in urban systems generating social inclusion, equity and participation through bottom-up governance forms and co-evolution principles. Case studies focus on lessons learned, as well as the potential and means for their replication and upscaling, also through capacity building and knowledge transfer. Among many other topics, the book explores difficulties encountered in, and creative solutions found, community and local experiences and capacities, organizational processes and integrative institutional, technical approaches to risk issue in cities.

An easily digestible guide, Campus Emergency Preparedness: Meeting ICS and NIMS Compliance helps you develop and organize emergency operation plans. It incorporates the key components recommended by the Federal Emergency Management Agency (FEMA) and the US Department of Education and outlines the roles and responsibilities of campus personnel befor

The purpose of this book is to explore the ways that industries, under the pressures of global competition, balance sustained industrial competitiveness and robustness against major disasters. The book focuses mainly on the impact of disasters on supply chains for manufactured (mainly tradable) goods. A special feature of this particular theme is that companies have to deal with not only disasters that may come someday, but also global competition that industrial sites have to face every day. If, for example, companies add excessive amounts of inventory to their manufacturing sites for fear of the next major earthquake, they may not survive long enough to see the next earthquake due to their loss of global competitiveness. Thus, on a practical side, this book proposes that companies can balance global competitiveness and the anti-disaster robustness of industrial sites, rather than simply choosing one or the other, if they organize their efforts under the principles of continuous improvement (kaizen) and lean production. We have adopted a framework rooted in a design-based view of manufacturing for the empirical analysis and practical proposals of this book. That is, we argue that a manufacturing process can be defined broadly as the flow of value-carrying design information to customers. It follows that the key to the quick recovery of supply chains is to make the design information's stock and flow robust, visible, portable, recoverable, replicable, and restorable before and after disasters happen. Using these characteristics of information as a guide, companies need to build organizational capabilities for quickly recovering and/or moving the information assets embedded within the production processes that were damaged in a disaster. This book argues that such capabilities overlap to a large degree with the know-how and skills developed by kaizen activities. The empirical case studies contained in this book were conducted through extensive fieldwork at industrial sites mostly in Japan, which is known as one of the countries that is most vulnerable to natural disasters. Although the book mainly covers natural disasters (earthquakes, tsunamis, floods), there is also a chapter on a human-induced factory fire that had a major impact on Japan's automotive supply chain. Based on the actual responses of Japanese companies (Toyota, Honda, Aisin Seiki, Epson, Renesas, and Riken, among others) to supply chain and production disruptions caused by major disasters, this book gives practical implications for firms that take a leading role in managing industrial supply chains. In particular, guidance is given on the ways in which supply chains can be diagnosed for vulnerabilities and the remedies that may be applied. One such countermeasure, virtual dualization, is explained in detail as a means for achieving both supply chain robustness and competitiveness for complex products that require intense coordination in their design and production. A common theme that runs throughout the chapter is the importance of building trust among the participants in a supply chain.

The twenty-first century is an unpredictable place. While you cannot predict or prevent disasters, you can prepare for them with effort and planning.A quick survey of the headlines for any given day in the twenty-first century will highlight global market-affecting disasters such as superstorms, data breaches, pandemics, system failures, and strikes.With the detailed guidance found in the thoroughly updated version of this handbook, your company's survival and the speedy resumption of business is all but assured.In The Disaster Recovery Handbook, you will learn how to proactively:Assess riskCreate and document recovery proceduresAssemble a disaster teamTest and debug thoroughlySafeguard vital records, and more!With The Disaster Recovery Handbook by your side--including the third edition's updates of emerging risks, developments in IT networking, and information security--you can learn how to avoid a great deal of potential trouble for your organization.When unavoidable, unpredictable disasters occur, you will know that you have planned for every contingency and have ensured that your company is responsible, ready, and resilient.

Este trabajo explora las formas en que la desigualdad social se proyecta en las intimidades del servicio doméstico, y analiza las experiencias y trayectorias de vida de tres mujeres que trabajan como empleadas domésticas en Bogotá, en torno a las tensiones que implican las diferencias sociales entre patrones y empleadas. El argumento central de este texto sostiene que en el servicio doméstico se dan múltiples confi guraciones de intimidad que están entretejidas por las diferentes formas en que se marcan las diferencias sociales entre las empleadas y los empleadores. Las relaciones de servicio doméstico difi eren entre sí en función de las formas de acceder y transferir informaciones privadas entre las empleadas y los patrones, así como los modos en que se establecen vínculos de confi anza y afecto entre ellos. De igual manera, la autora expone cómo operan las intimidades ilícitas “compartidas” e “individuales” en el marco de la “intimidad pública” de los hogares para los que trabajan las empleadas domésticas.

Sicherheit ist oberstes Gebot Die Gewährleistung der Sicherheit für Versammlungsstätten und Veranstaltungen ist eine anspruchsvolle und vielschichtige Aufgabe. Welche Risiken sind zu beachten, welche Schutzziele adäquat? Welches Regelwerk ist tatsächlich einschlägig und welche Maßnahmen sind noch verhältnismäßig? Geeignete Sicherheitskonzepte entwickeln Diese und weitere Fragen stellen sich bei der Sicherheitskonzeption für jede Veranstaltung in unterschiedlicher Intensität. Die Antworten sind dabei häufig so heterogen und komplex wie der Veranstaltungsmarkt selbst, der unter anderem exklusive Konzernveranstaltungen, emotionsgeladene Nachbarschaftsduelle rivalisierender Fußballvereine oder Open-Air-Musikfestivals mit über 100.000 Zuschauern vereint. Mit dem einzigartigen Leitfaden für die Praxis Das Handbuch'Sicherheit für Versammlungsstätten und Veranstaltungen'ist ein thematisch geordnetes Nachschlagewerk zu allen sicherheitsrelevanten Fragen bei Veranstaltungen. Es beschreibt in dieser Zusammenstellung erstmals die • besonderen Merkmale des Veranstaltungsmarktes und der Veranstaltungssicherheit, • grundlegenden Sicherheitsmaßnahmen für Versammlungsstätten und Veranstaltungen, • Spezifika einzelner Veranstaltungsarten, • Sicht der Behörden und Organisationen mit Sicherheitsaufgaben sowie beteiligter Dienstleister auf die Veranstaltungssicherheit. Umfassendes Expertenwissen nutzen Insgesamt 18 erfahrene Experten des jeweiligen Fachbereichs haben ihr Wissen sowie ihre berufliche Erfahrung in das Werk eingebracht. Sie ermöglichen es, die grundlegenden Zusammenhänge und Entwicklungen der Veranstaltungssicherheit aus unterschiedlichen Perspektiven zu betrachten. Fazit Das Handbuch gibt dem Leser einen umfassenden Überblick über die einzelnen Handlungsfelder und Maßnahmen der Veranstaltungssicherheit aus unterschiedlichen Perspektiven.

When it's not just a drill, you need to get it right the first time. If an emergency alert sounds, are you ready to take charge and get everyone out of the office, theatre, classroom, or store safely? In Introduction to Emergency Evacuation: Getting Everybody Out When it Counts, Jim Burtles explains the practical basics of understanding your site, planning escape routes, and providing for people with special needs. When minutes count, you will be ready to take action! From 30+ years of working with organizations like yours, Burtles knows the challenges you face. He tells you what you need to know as you plan to evacuate people of all ages and health conditions – whether it's from small offices, skyscrapers, stores, industrial plants, hospitals, college campuses, or other venues. In this short book, Burtles tells you how to: Analyze the site, identifying escape routes and assembly areas. Select and train emergency response teams who will be ready to assist when needed. Calculate the amount of time to allow to evacuate people from different locations – using the author's own proven formula. Anticipate the personal needs of people who have been suddenly evacuated – from coats to transportation to medical assistance. Learn the needs and limitations of people with disabilities, creating personal evacuation plans for them. Create signage that will be effective for anyone who will be in the area – from workers to customers to visitors. Communicate during the emergency. Check and double-check to make sure nobody is left behind. Finally, to save you time in your emergency planning, Burtles ends the book ends with a bonus comprehensive “Emergency Evacuation Checklist” containing the essentials you need to make sure your plan covers everything you need.

Dieses interdisziplinäre Lehrbuch und Nachschlagewerk gibt einen klar strukturierten, orientierenden Überblick über Aufgaben, Strukturen, Organisationen und Akteure in den unterschiedlichen Bereichen von Notfallvorsorge und Gefahrenabwehr. Thematisiert werden sowohl natur- und ingenieurwissenschaftliche als auch sozial- und humanwissenschaftliche Aspekte des Risiko- und Katastrophenmanagements, sodass der Bevölkerungsschutz in Deutschland als eine klassische Querschnittsaufgabe erscheint. Das Werk leistet einen wesentlichen Beitrag zur Entwicklung übergreifender Reflexions- und Entscheidungskompetenz für Risiko- und Katastrophenmanager, Rettungs- und Sicherheitsingenieure, Emergency Practitioner, Fachberater, Einsatzleiter und weitere Führungskräfte.

Avoid being “blindsided” by an unexpected emergency or crisis in the workplace – violence, natural disaster, or worse! Bruce Blythe's The Manager's Guide to Quick Response in a Crisis: Effective Action in an Emergency offers the time-tested skills that prepare you to act effectively – on behalf of yourself and your co-workers – in the face of threat and chaos. Blythe uses real-world case studies, examples, and checklists to help you be the top-notch leader the situation requires. “Hope for the best and prepare for the worst” sums up Blythe's philosophy. This short book is the essence of the basic practical counseling that he would give if he were sitting next to you at your desk. To help you figure out what to do next, he offers real-world examples of what has worked – and not worked – in his 30+ years of experience with companies just like yours. With Blythe's advice, you can act fast to: Find out the accurate facts you need to strategize and implement a response. Compile a checklist of immediate action items. Create a crisis command center (CCC. Select the best people for your action team and determine action steps.. Understand how to make good decisions in a crisis or emergency.. Handle the human side of a traumatic incident.. Set priorities in multiple timeframes.. Establish a “new normal” as everyone phases back into productive work after the incident. To help you take the actions that will make a difference, the book includes: Practical forms, checklists, cases studies, and real-life examples. “Quick Use Response Guide” at the end of each chapter – all four can form a handy pocket guide.

Avoid being “blindsided” by an unexpected emergency or crisis in the workplace – violence, natural disaster, or worse! Bruce Blythe's The Manager's Guide to Quick Response in a Crisis: Effective Action in an Emergency offers the time-tested skills that prepare you to act effectively – on behalf of yourself and your co-workers – in the face of threat and chaos. Blythe uses real-world case studies, examples, and checklists to help you be the top-notch leader the situation requires. “Hope for the best and prepare for the worst” sums up Blythe's philosophy. This short book is the essence of the basic practical counseling that he would give if he were sitting next to you at your desk. To help you figure out what to do next, he offers real-world examples of what has worked – and not worked – in his 30+ years of experience with companies just like yours. With Blythe's advice, you can act fast to: Find out the accurate facts you need to strategize and implement a response. Compile a checklist of immediate action items. Create a crisis command center (CCC. Select the best people for your action team and determine action steps.. Understand how to make good decisions in a crisis or emergency.. Handle the human side of a traumatic incident.. Set priorities in multiple timeframes.. Establish a “new normal” as everyone phases back into productive work after the incident. To help you take the actions that will make a difference, the book includes: Practical forms, checklists, cases studies, and real-life examples. “Quick Use Response Guide” at the end of each chapter – all four can form a handy pocket guide.

A guide for facility managers of varying types of facilities including, apartment buildings/complexes, office buildings, retail stores, educational facilities (schools), restaurants, and countless others. It will look specifically at the physical similarities inherent in all buildings/facilities and delve into the operational/maintenance needs, access control, audit proceedures and emergency procedure requirements. It provides procedures and policy direction in facilities that are lacking such formalized doctrine and gives a starting point to run their facilities in a consistent manner with a focus on safety and security, as well as keeping control of liability risk.

Are you are a Business Continuity Manager or training for the job? Are you ready to keep the business up and running in the face of emergencies ranging from earthquakes to accidents to fires to computer crashes? In this second edition of Principles and Practice of Business Continuity: Tools and Techniques, Jim Burtles explains six main scenarios. He promises: “If you and your organization are prepared to deal with these six generic risks, you will be able to recover from any business disaster.” Using his decades of experience, Burtles speaks to you directly and personally, walking you through handling any contingency. He tells you how to bring people together to win executive support, create a Business Continuity Plan, organize response teams, and recover from the disruption. His simple, step-by-step actions and real-world examples give you the confidence to get the job done. To help you along, each chapter of Principles and Practice of Business Continuity: Tools and Techniques starts with learning objectives and ends with a multiple-choice self-examination covering the main points. Thought-provoking exercises at the end of each chapter help you to apply the materials from the chapter to your own experience. In addition, you will find a glossary of the key terms currently in use in the industry and a full index. For further in-depth study, you may download the Business Continuity Toolkit, a wealth of special online material prepared for you by Jim Burtles. The book is organized around the phases of planning for and achieving resiliency in an organization: Part I: Preparation and Startup Part II: Building a Foundation Part III: Responding and Recovering Part IV: Planning and Implementing Part V: Long-term ContinuityAre you a professor or a leader of seminars or workshops? On course adoption of Principles and Practice of Business Continuity: Tools and Techniques, you will have access to an Instructor's Manual, Test Bank, and a full set of PowerPoint slides.

リスクを見える化！東日本大震災は、罹災された方々への物資の供給はもとより、産業界においてもサプライチェーンの途絶という未曾有の事態を起こした。 本書はこの震災時の経験から「サプライチェーンリスク管理」はどうあるべきかを第1部で検討する。第2部では災害時の「人道支援ロジスティクス」はどうあるべきかとその課題を、東日本大震災における空港運用の実態と課題などをとおして検討、解説する。 サプライチェーンに係わる読者はもちろん、災害時に迅速な対応を求められる行政機関関係者には必携必読の書である。

How can a place be built and managed so that it is safe for people to live? Ironically, many governments and citizens keep on asking the same question after every new disaster. Why, even with high levels of investment in increasing government's capacity to manage disasters, do the impacts of disasters continue to increase? What can the governments do differently? What is the role of local communities? Where should aid agencies invest? This book looks into these critical questions and highlights how current capacity development efforts might be resulting in the opposite—capacity crisis or capability trap. The book provides a new approach for the understanding and the developing of effective local capacity to reduce and manage future disaster impacts.

A business continuity management system (BCMS) is a management framework that prepares the organization by developing business continuity strategies to meet its business and statutory obligations during an incident. It is about optimizing service availability and preserving business performance to secure future growth in the market.Business Continuity Management System offers a complete guide to establishing a fit-for-purpose business continuity capability in your organization. Structured in line with the principles of ISO22301 (the International Standard for business continuity management) and with current best practice, this user-friendly book covers the whole life cycle of developing, establishing, operating and evaluating a BCMS initiative. It is aimed at new and seasoned business continuity practitioners involved in business continuity activities in their organizations, whatever the size and sector. It includes proven techniques and easy-to-use methodologies that specifically support the implementation of those requirements specified in ISO 22301. Pragmatic approaches supported by in-depth explanations guide you to assess and improve your organization's BCMS performance. This is the first book to offer an end-to-end solution that addresses all aspects of implementing an effective BCMS.Business Continuity Management System is intended to act as a catalyst to accelerate progress on the journey from business continuity management and risk management to the creation and implementation of a business continuity management system, both by enhancing the BCM and risk competence of individual readers and by contributing to shared knowledge in implementing ISO 22301 in organizations.

Crisis management is a topic that occupies space among many of our most prominent and brilliant business minds in an array of management settings. What to do when an incident occurs, problems arise, or the unexpected befalls an organization takes issue among a variety of scenarios and situations. Crises reside within many aspects of contemporary business environments. Whether your specialization is logistics, airfield management, or IT infrastructure, crisis management is an ever-present concern. Crises can be found among a wide gamut of phenomenon, ranging from safety and security to infrastructure development and general management. There is no aspect of contemporary business or leadership that will not be affected by crises at one point or another. In this book, an international group of professionals has assembled a collection of unique leadership perspectives related expressly to crisis management. The material examines multiple aspects of communication, leadership decision-making, and incident management. The book concludes with a model for improving crisis management among contemporary settings. Providing a practical methodology, Crisis Management: A Leadership Perspective allows readers to decide for themselves what is most important for a given organization while providing readers with concepts, themes, and ideas related to process improvement, organizational planning, and communication techniques. Featured within the material are chapters related to safety and security, incident management and control, crisis response metrics via a balanced scorecard, data management, logistics management, and two unique combat theater case studies that involve crises management tactics and techniques. This book is an easy-to-read, practical guide related to crisis management; the text will only strengthen existing operational templates concerning what to do when crises strike an organization. Regardless of ones level of experience in crisis management, this book will prove to be a great addition to other texts related to similar topics.

​Using the domain of crisis management, Christian Reuter explores challenges and opportunities for technology design in emergent environments. He therefore empirically analyzes collaborative work in inter-organizational crisis – such as the police, fire departments, energy network operators and citizens – in order to identify collaboration practices that reveal work infrastructure limitations. He also designs, implements and evaluates novel concepts and ICT artifacts towards the support of emergent collaboration. Besides the discovery of potential organizational effects on the ability to deal with emergence he presents methodological implications for technology design.

Das Buch behandelt Grundlagen und betriebswirtschaftliche Probleme, die mit Katastrophen einhergehen, aus Sicht des verantwortlichen Managements. Fallbeispiele illustrieren die Bedeutung von Katastrophenvorsorge und -bekämpfung, die damit verbundenen Herausforderungen sowie Lösungen. Katastrophen treten nach wie vor mit großer Häufigkeit auf und verursachen weltweit immense Verluste an Menschenleben sowie ungeheuren wirtschaftlichen, sozialen und ökologischen Schaden. Die verantwortlichen Katastrophenmanager stehen dabei vor besonderen Herausforderungen, da sie häufig unter Zeitdruck sowie bei unsicherer Informationslage weitreichende Entschlüsse fassen müssen, beispielsweise darüber, ob alarmiert oder der Notstand ausgerufen wird. Fallstudien zu Flutkatastrophen, Erdbeben und einem Großschadensereignis in der Industrie belegen, dass Fehler im Katastrophenmanagement den Katastrophenverlauf und die Schadensentwicklung negativ beeinflussen. Die Autoren plädieren deshalb für ein stärkeres Engagement der Betriebswirtschaftslehre in der Forschung über Katastrophenmanagement.Die Stiftung der Schweizerischen Gesellschaft für Organisation und Management SGO unterstützte diese Studie.

A range of recent disasters have demonstrated the critical role of effective logistics in disaster preparation and response in both developing and developed countries. Humanitarian Logistics provides thought-provoking guidance and discussion of the core issues facing those who are involved in managing the logistics of disaster relief. Peter Tatham and Martin Christopher have assembled a broad ranging collection of thoughts, ideas, concepts and approaches contributed by both practitioners and academics that, together, provide an overview of some of the core challenges facing today's humanitarian logistician. With insights from world leading experts in the field, this multi-contributed book provides guidance for best practice and offers potential solutions for effective response in this crucial area. Each chapter of the 2nd edition has been updated to reflect the latest developments, improvements and emerging challenges that have been encountered in this important and rapidly-growing field. This new edition of Humanitarian Logistics also increases the level of input from the practitioner community and broadens the geographic coverage, by introducing new perspectives from Asia and Africa and a number of experienced field practitioners. There are also entire new chapters on: Quality and accountability; Lessons learned from the 2004 Thailand Tsunami and the April 2012 Tsunami warning; Emergency preparedness and the experience of international humanitarian organizations in South East Asia; What next for humanitarian logistics? It also includes chapters that focus on emerging areas of challenge that have attracted recent attention in both practitioner and academic circles, including training and education, inter-agency coordination and information systems management.

At this critical point in your Business Continuity Management studies and research, you need one definitive, comprehensive professional textbook that will take you to the next step. In his 4th edition of Business Continuity Management: Global Best Practices, Andrew Hiles gives you a wealth of real-world analysis and advice – based on international standards and grounded in best practices -- a textbook for today, a reference for your entire career. With so much to learn in this changing profession, you don't want to risk missing out on something you'll need later.Does one of these describe you?Preparing for a Business Continuity Management career, needing step-by-step guidelines,Working in BCM, looking to deepen knowledge and stay current -- and create, update, or test a Business Continuity Plan.Managing in BCM, finance, facilities, emergency preparedness or other field, seeking to know as much as much as possible to make the decisions to keep the company going in the face of a business interruption.Hiles has designed the book for readers on three distinct levels: Initiate, Foundation, and Practitioner. Each chapter ends with an Action Plan, pinpointing the primary message of the chapter and a Business Continuity Road Map, outlining the actions for the reader at that level.NEW in the 4th Edition:Supply chain risk -- extensive chapter with valuable advice on contracting.Standards -- timely information and analysis of global/country-specific standards, with detailed appendices on ISO 22301/22313 and NFPA 1600.New technologies and their impact – mobile computing, cloud computing, bring your own device, Internet of things, and more.Case studies – vivid examples of crises and disruptions and responses to them.Horizon scanning of new risks – and a hint of the future of BCM.Professional certification and training – explores issues so important to your career.Proven techniques to win consensus on BC strategy and planning.BCP testing – advice and suggestions on conducting a successful exercise or test of your planTo assist with learning -- chapter learning objectives, case studies, real-life examples, self-examination and discussion questions, forms, checklists, charts and graphs, glossary, and index.Downloadable resources and tools – hundreds of pages, including project plans, risk analysis forms, BIA spreadsheets, BC plan formats, and more.Instructional Materials -- valuable classroom tools, including Instructor's Manual, Test Bank, and slides -- available for use by approved adopters in college courses and professional development training.

Sometimes unanticipated threats or opportunities create a situation in which work is required unexpectedly. On these occasions, such urgent and unexpected work demands an instant start, in contrast to the often lengthy processes of investigation, evaluation, development, selection and planning normal in businesses and public services before the start of a project. Managing the Urgent and Unexpected explores what is different managerially if work is unexpected, its implementation is urgent and an immediate start it is required. The authors draw on twelve cases ranging from the launch of the Freeview television system in the United Kingdom to the sifting and removal of the New York World Trade Center pile of debris following the 9/11 terrorist attack. They summarise how the response to each of these events was managed, demonstrate that opportunities may sometimes be created in the face of adversity and suggest how normal organizations can prepare to manage abnormal demands. Urgent and unexpected projects have to be rare in business or government to be economically and socially tolerable. And yet organizations can and should be prepared for the unexpected. The lessons offered here will help private and public organizations plan how to authorize and support future urgent work to take advantage of immediate new business opportunities or to protect or restore systems and services.

When'blindsided'by a crisis, are you ready to be the real leader who brings strength of character and split-second action to restore a'new normal'? Workplace violence, natural disaster, or worse -- it comes down to who you are and what you do in the face of the test. Learn time-tested skills to make a difference in a crisis! In this new, completely updated and expanded 2nd edition of Bruce Blythe's Blindsided, he walks you through the foolproof step-by-step system to become the kind of leader he calls a'crisis whisperer.'Result: You will never be'blindsided'again!In the first half of the book, Blythe lands you in the middle of a fast-breaking crisis – an active shooter in the corridor outside your office -- and uses real-world case studies, examples, and checklists to show what a top-notch leader would need to do in each phase of the crisis. Then, in the second half of the book, he demonstrates how to apply this knowledge to develop and implement your own crisis management plan.Blindsided is two books in one: Crisis Response and Crisis Preparedness.NEW in the 2nd edition:How to apply the'Reasonable Person Test'and'Wall Street Journal Test'to crisis decision management decisions in advance. New chapter on Reputation Management shows how to make the right decisions, before reputation and bottom line suffer!How to avoid falling into the'Crisis Red Zone,'in which your leadership effectiveness can evaporate.How to lead the workforce into a'New Normal,'even in the wake of the most upsetting and disorienting crisis.How to develop Crisis Response Teams as part of your Crisis Management Plan - selecting and training the right people for the job.How to anticipate important Crisis Management risks that are trending and will be part of your future - and how to prepare for them in a Crisis Management Plan that works for today and tomorrow.Practical forms, checklists, cases studies, real-life examples, glossary, index, discussion questions, and other take-and-use tools:Quick use response guide at the end of each chapter - all 15 can form a handy pocket guide.Incident checklists for 9 major types of crisis - accidental death, chemical/toxic exposure, earthquake, and more.Special guide for organizing in advance to address the needs of families of those who are injured or lost in an event - with sample conversations.Instructor's Manual and 300+ classroom slides available upon book adoption.Professors: Request a complimentary copy.QUOTES“Takes the reader through some of the toughest moments in the life of a leader…moments that create legendary leaders or cut short promising careers.” - Daniel Diermeier, Dean of the Harris School of Public Policy and Emmett Dedmon Professor of Public Administration, University of Chicago'Having served as CEO of a Fortune 500 company, I can personally attest to the value of the crisis management system Blythe outlines.'- Luke R. Corbett, Lead Independent Director of OGE Energy Corporation and Former Chairman and Chief Executive Officer of Kerr-McGee Corporation.“I loved the first edition…and Bruce's experience and insight since that time has expanded to make this [second edition]…an advanced textbook which incorporates the many substantial changes in our world over the past decade – from the expansion of terrorism to communicative diseases to the role of the Internet in all crises.” – Jonathan Bernstein, President of Bernstein Crisis Management, Inc.

This report relates what professionals believe creates surprise, how they respond to it, and how the effects of surprise can be mitigated. RAND researchers interviewed representatives from 13 diverse professions and identified some common coping strategies, such as relying on past experience and trying to reduce the level of chaos in the environment.

The author‘s previous work, Managing Emerging Risk: The Capstone of Preparedness considered the notion of risk and what constitutes risk assessment. It presented scenarios to introduce readers to areas of critical thinking around probability and possibility. Six months after the book‘s publication, many of the scenarios came true, and other, more m

Newly revised and updated, this best-selling book addresses the complexities of disaster preparedness and business continuity. Updated with the latest statistics, the new edition includes an overview of natural disasters, a summary of most current weather events and new coverage of computer and data protection expanded to include cyber-attacks on the private sector, and information on managing data privacy. Also included is the latest information on dirty bombs, and chemical and biological agents and weapons, disaster planning and recovery issues, regulatory influences and emergency preparedness. This reference speaks to the issues of prevention, as well as “controlling” the effects of a disaster on a company's operations. Information is included on bioterrorism that addresses assessing and managing risk. In addition, statistics cover various disaster/emergency declarations including Hurricane Katrina. Other critical areas covered include statistical data on workplace violence, regulator influence, effective mitigation strategies, enlisting the media's assistance in recovery planning, contingency planning, loss prevention, facility evacuation, employee training, chain of command, checklists, computer and data protection, bomb threat response, standby power, self-inspection, and more.

The Columbine tragedy on April 20, 1999 began a new era in law enforcement as it became apparent that the police response to such mass shootings must be drastically altered. By the time the Sandy Hook Elementary School shooting occurred on December 14, 2012, outdated police response strategies had been replaced with new, aggressive tactics used by

There has never been a BCP Guide like this. BCP 35 Success Secrets is not about the ins and outs of BCP. Instead, it answers the top 35 questions that we are asked and those we come across in our forums, consultancy and education programs. It tells you exactly how to deal with those questions, with tips that have never before been offered in print. Get the information you need--fast! This comprehensive guide offers a thorough view of key knowledge and detailed insight. This Guide introduces everything you want to know to be successful with BCP. A quick look inside of the subjects covered: What is BCP? - Systems Security Certified Practitioner (SSCP), Business continuity management, Continuity of Operations Plan, Occupant Emergency Plan, Help Desk Glossary, What are disasters?, Service Continuity and Availability Management, Business Resumption Plan, Advice for a Good BCP, Business Continuity Planning, Monitoring and Optimizing a Server Environment, Importance, Disaster Recovery Plan (DRP), Implementing, Managing, and Maintaining Routing and Remote Access, Techniques, At minimum, testing is conducted on a biannual schedule., Cracking the Code: First Dibs on the CCIE Security Written Exam, Analysis, Benefits, Crisis Communications Plan, Business Continuity Planning Lifecycle, Disaster Recovery Plan and Business Continuity Plan - What Makes the Difference?, Business Continuity Planning Process Diagram:, Maintenance, Help Desk Glossary, Procedure, The Key Aspects in Creating Disaster Recovery/Business Continuity Plan, Disaster Recovery Plan - The Key to Surviving Disasters, Maintenance is divided into three activities., Control Measures, Business Continuity Plan (BCP), ITIL v3 Foundation Glossary, IT Contingency Plan (Continuity of Support Plan), Business Continuity and Disaster Recovery - Roles Intertwined, The Five Main Phases of a BCP Manual for Computer Disaster Recovery, and much more...

This comprehensive how-to guide captures the distilled wisdom and experience of Jim Burtles, a founding fellow of the Business Continuity Institute; an internationally renowned figure in business continuity with over 30 years of experience and teaching across 22 countries; and a veteran of practical experience that includes recovery work with victims of events such as bombings, earthquakes, storms and fires, along with technical assistance/ support in more than 90 disasters, and advice/guidance for clients in over 200 emergency situations.As such, this book is a gold mine of practical information, based on solid theoretical underpinnings. It is an ideal combination of the practice of business continuity - standards, best practices, global perspectives - and, the process of business continuity - planning, development, implementation, and maintenance. Jim presents a clear picture of not only how to do what needs to be done, but why. By striking a balance between theory and practice, Jim's approach makes the reader's job much easier and more effective.Illustrated with numerous charts, forms and checklists, the book covers business continuity management from start to finish: understanding risks; assessing impact and developing a Business Impact Analysis; choosing contingency strategies; emergency response processes and procedures; salvage and restoration; disaster recovery; developing business continuity plans, including those for business continuity, emergency response, crisis management, function restoration, and disaster recovery; maintaining long term continuity; reviewing and auditing plans; exercising and testing plans; crisis management; dealing with various personnel issues before, during and after a crisis; and working with a variety of agencies and people, including local authorities, regulators, insurers, fire and rescue personnel, and neighbors.This comprehensive reference based on years of practical experience will ensure that the reader is in a position to engage in all of the activities associated with the development, delivery, exercise and maintenance of a business continuity program.There is a glossary of 90 business continuity terms. The accompanying downloadable BCP Tool Kit has 24 planning and analysis tools, including sample plans for evacuation, emergency response, and crisis management; scripts and plot development tools for creating exercises to test and audit plans; analysis tools for fire exposure, service impact, resource requirements, etc. It also includes checklists, case studies, and Web references.In addition to those highlighted above, this book includes additional important features:Ideal for senior undergraduate, MBA, certificate, and corporate training programs.Chapter overviews and conclusions; charts, graphs and checklists throughoutGlossy of 90 business continuity terms.Downloadable Business Continuity Tool Kit, including templates of a sample business continuity plan, evacuation plan, emergency response plan, crisis management plan; case studies and exercises; student assignments; Websites; reader self-assessment.Instructor Materials, including PowerPoint slides, Syllabus and Instructor's Manual for 8-week course, with emphasis on student role playing.Author is a business continuity management pioneer and legend

Business Continuity Exercises and Tests will take you on a journey from the inception of an exercise programme, right through to running an event and beyond. Getting senior management involved in business continuity is often a challenge. Delivering well-run exercises will raise consciousness from the boardroom to the shop floor and help make the work of those in business continuity valued and understood. Based on the requirements set out in the new international standard for business continuity management – ISO 22301 – and delivering tried and tested templates, techniques and tips, this book is the essential guide to exercising and testing your business continuity plans to ensure that they work when it matters most.

Effective risk management - the identification, assessment and prioritization of risks - is a vital consideration when looking to safeguard your company's commercial future and deal with the latest regulatory requirements. Managing Business Risk will enable your company to maintain controls on risks that may threaten your business while at the same time delivering transparent reporting to your stakeholders. The book examines the key areas of risk in today's competitive and complex business market. Drawing on expert advice from leading risk consultants, lawyers and regulatory authorities, it shows you how to protect your business against a rising tide of business risks. If you don't build risk controls into the structure of your company, from the boardroom down, then your business could be vulnerable to a number of threats - both internal and external. Identify and neutralise them now, and give your company a competitive advantage.

Mass communication in the midst of a crisis must be done in a targeted and timely manner to mitigate the impact and ultimately save lives. Based on sound research, real-world case studies, and the author‘s own experiences, Mass Notification and Crisis Communications: Planning, Preparedness, and Systems helps emergency planning professionals create

As an instructor, you have seen business continuity and risk management grow exponentially, offering an exciting array of career possibilities to your students. They need the tools needed to begin their careers -- and to be ready for industry changes and new career paths. You cannot afford to use limited and inflexible teaching materials that might close doors or limit their options. Written with your classroom in mind,Business Continuity and Risk Management: Essentials of Organizational Resilience is the flexible, modular textbook you have been seeking -- combining business continuity and risk management. Full educator-designed teaching materials available for download.From years of experience teaching and consulting in Business Continuity and Risk, Kurt J. Engemann and Douglas M. Henderson explain everything clearly without extra words or extraneous philosophy. Your students will grasp and apply the main ideas quickly. They will feel that the authors wrote this textbook with them specifically in mind -- as if their questions are answered even before they ask them.Covering both Business Continuity and Risk Management and how these two bodies of knowledge and practice interface, Business Continuity and Risk Management: Essentials of Organizational Resilience is a state-of-the-art textbook designed to be easy for the student to understand -- and for you, as instructor, to present.Flexible, modular design allows you to customize a study plan with chapters covering:Business Continuity and Risk principles and practices.Information Technology and Information Security.Emergency Response and Crisis Management.Risk Modeling – in-depth instructions for students needing the statistical underpinnings in Risk Management.Global Standards and Best PracticesTwo real-world case studies are integrated throughout the text to give future managers experience in applying chapter principles to a service company and a manufacturer.Chapter objectives, discussion topics, review questions, numerous charts and graphs.Glossary and Index.Full bibliography at the end of each chapter.Extensive, downloadable classroom-tested Instructor Resources are available for college courses and professional development training, including slides, syllabi, test bank, discussion questions, and case studies.Endorsed by The Business Continuity Institute (BCI) and The Institute of Risk Management (IRM).QUOTES'It's difficult to write a book that serves both academia and practitioners, but this text provides a firm foundation for novices and a valuable reference for experienced professionals.'--Security Management Magazine'The authors…bring the subject to life with rich teaching and learning features, making it an essential read for students and practitioners alike.'– Phil AUTHOR BIOSKurt J. Engemann, PhD, CBCP, is the Director of the Center for Business Continuity and Risk Management and Professor of Information Systems in the Hagan School of Business at Iona College. He is the editor-in-chief of the International Journal of Business Continuity and Risk ManagementDouglas M. Henderson, FSA, CBCP, is President of Disaster Management, Inc., and has 20+ years of consulting experience in all areas of Business Continuity and Emergency Response Management. He is the author of Is Your Business Ready for the Next Disaster? and a number of templates.

This international classic been revised into a comprehensive book and toolkit including case studies, real-life examples, editable spreadsheets, sample plans, and more. Andrew Hiles is a master practitioner/trainer whose work in 60 countries during 35 years has given him global perspectives on best practices and the most relevant standards. He demonstrates step-by-step how to build and maintain a world-class Business Continuity Management system and plan and shares field-tested tools and hard-won insights about what works and why. Andrew Hiles, founding director and first fellow of the Business Continuity Institute, was inducted into the Business Continuity Hall of Fame by CPM Magazine in 2004 for demonstrating consistent high standards over time and global reach.