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Focus on Operational Management: A generic approach gives a general overview of management principles and the general management activities needed by the operational and first-time manager in the workplace today. These principles are important for the sustainability of an organisation.

An entrepreneur is different from a manager of a small business in many respects, but largely in attitude and approach. And the right approach hinges on appropriate entrepreneurial skills. Professor Cecile Nieuwenhuizen, Head of the Department Business Management at the University of South Africa (Unisa) and author of many articles and books on entrepreneurship, has brought together several experts in the field of entrepreneurship to describe the skills necessary for successful entrepreneurship. Entrepreneurial skills covered in this book include; achievement orientation; creativity and innovation; self-confidence and a positive attitude; goal-setting; assertiveness; time management; networking; leadership and teamwork; creative problem-solving; and strategies for dealing with conflict and confrontation.