Search

This book offers a wealth of new views and interpretations of well-being in tourism, emphasizing the role that co-creation – the creation or enhancement of value through tourist engagement with tourism providers and other tourists – is increasingly playing in enriching tourist experiences. A combination of theoretical and empirically based contributions relating to various tourism contexts shed light on existing and potential contributions of tourists and destination providers to tourist well-being. Readers will find novel and compelling insights into both the very nature of wellbeing as perceived by the tourist and the opportunities that are emerging as tourists become savvy decision-makers capable of activating their own networks and resources in order to shape their experiences. The book will be of interest for all who wish to learn more about the character and the construction of well-being within tourism, the relationship of well-being to a range of factors, and the ways in whichtourism operators can assist tourists in creating high-value experiences.

This edited volume brings together academics from both innovation and marketing fields to explore the additional value for companies that can be generated with the innovations in marketing and the marketing of innovations.If ideas need to reach the marketplace, then marketing strategies, concepts and tools - such as the continuous development of new product and services - become vital for their success. On the other hand, marketing management is influenced by innovation as illustrated by the way social media and Internet have revolutionized the traditional marketing-mix.Such linkages between innovation and marketing research need to be much stronger as companies have to convince internal and external stakeholders to achieve successful innovation strategies. State-of-the-art research output from different perspectives would suit the needs of a researcher as well as the company CEO alike.

Die Internationalisierung von Dienstleistungen hat in den letzten Jahren stark an Bedeutung gewonnen. Dennoch sind Dienstleistungen in der Forschung noch unterrepräsentiert. Der vorliegende Sammelband will einen Beitrag dazu leisten, der Dienstleistungsforschung mehr Gewicht zu verleihen. Dienstleistungsunternehmungen, die in verschiedenen Ländern tätig sind, müssen nicht nur spezifische Strategien für die einzelnen Auslandsmärkte entwickeln, sondern ihre in- und ausländischen Engagements auch in eine globale Unternehmensstrategie integrieren, um dadurch länderübergreifende Wettbewerbsvorteile zu erzielen. Dazu dienen vor allem drei Instrumente: die länderübergreifende Konfiguration der Wertaktivitäten, deren unternehmensinterne Koordination und die Kundenintegration. Neben konzeptionellen Beiträgen zu diesen drei Management-Instrumenten beinhaltet der Sammelband zahlreiche Fallstudien aus unterschiedlichen Dienstleistungsbranchen, die von der Unternehmensberatung und IT-Dienstleistungen über Fluggesellschaften bis zu einem international tätigen Fußballclub reichen.

The largest book of its kind available, Volume 5 of the Marketing Scales Handbook series provides descriptions and reviews of 716 summated scales which were used to measure consumption-related constructs such as brand attitude, satisfaction, purchase intention, and attitude-toward-the-ad. Scales reviewed in this volume were published in the top marketing journals during the years 2002-2005. This is the last book in the series to provide cumulative reviews of the most used scales up to that point along with newly introduced scales.

Drawing on a vast array of research contexts ranging from brand collecting, globalizing food in India, and art consumption to rock festivals, dog shows, and fan fiction, this volume suggests both the breadth and depth encompassed by Consumer Culture Theory (CCT). CCT is a specific interpretive approach to understanding consumer behavior that has crystallized in the past few years out of an evolving stream of research conducted over the past few decades. These chapters present cutting edge CCT research and are a subset of the work presented at the first CCT Conference. Besides its focus on consumption, CCT research emphasizes the cultural context of consumer behavior with the intent of constructing theory.As the innovative writings, photography, and poems in this volume illustrate, rather than being a single theory, Consumer Culture Theory is a set of empirical and conceptual approaches emphasizing non-positivist methods and culturally constructed meanings. These chapters present a rich stew of ideas, findings, and insights that represent the best of CCT. Together they sketch some of the domains that CCT research seeks to inform. Collectively they should enlighten, inspire, and empower further research in the CCT spirit. It is international in scope. It provides a qualitative and quantitative approach to consumer behavior research.