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Applying this revolutionary management strategy to drive positive change in an organization Currently exploding onto the American business scene, the Six Sigma methodology fuels improved effectiveness and efficiency in an organization; according to General Electric's Jack Welch, it's the'most important initiative [they] have ever undertaken.'Written by the consultant to GE Capital who helped implement Six Sigma at GE and GE's General Manager of e-Commerce, Making Six Sigma Last offers businesses the tools they need to make Six Sigma work for them--and cultivate long-lasting, positive results. Successful Six Sigma occurs when the technical and cultural components of change balance in an organization; this timely, comprehensive book is devoted to the cultural component of implementing Six Sigma, explaining how to manage it to maintain that balance. The authors address how to create the need for Six Sigma; diagnose the four types of resistance to Six Sigma and how to overcome them; manage the systems and structures; and lead a Six Sigma initiative. This book applies the Six Sigma approach to business operations across the organization--unlike other titles that focus on product development. Plus, it provides strategies, tactics, and tools to improve profitability by centering on the relationship between product defects and product yields, reliability, costs, cycle time, and schedule. George Eckes (Superior, CO) is the founder and principal consultant for Eckes & Associates. His clients include GE Capital, Pfizer, Westin, Honeywell, and Volvo. Eckes has published numerous papers on the topic of performance improvement and is the author of The Six Sigma Revolution: How General Electric and Others Turned Process into Profits (0-471-38822-X) (Wiley).

Maintain focus on the first, critical 5% of any project and multiply your results In The 5% Rule of Leadership: Using Lean Decision-Making to Drive Trust, Ownership, and Team Productivity, veteran technology leader and executive Anil Singhal delivers a transformative approach to project management and company leadership. He explains how to focus your efforts on the first, critical stages of any project or initiative to multiply your results and efficacy, delegating the rest to their capable team. The book is a blueprint for building resilient organizations, departments, teams, and projects that can withstand today's unpredictable and volatile environment. You'll learn to avoid micromanagement and maintain your focus on the big, strategic picture, while a well-managed team brings you the results you need. You'll also find: Strategies for determining how to properly set priorities and satisfy employees, customers, and shareholders Techniques for building trust amongst your workforce, your leadership, and other stakeholders Myth-busting advice that blows up misleading and counterproductive habits held by businesspeople and leaders around the world Perfect for managers, directors, executives, entrepreneurs, founders, and other business leaders, The 5% Rule of Leadership will be invaluable to anyone who wants to lead with values and purpose—and deliver remarkable results.

Management, 15th edition, continues to offer the same balanced theoretical approach as with previous editions. Students need an active and engaged learning classroom environment that brings personal meaning to course content and the instructor's course objectives. The book communicates with students through rich, timely features, and cases that bring management topics, theories, and concepts to life. The underlying goal is to translate foundation theories into lasting tools for students as they move beyond the classroom where their skills will be put to the test. This international edition has been revised and updated with a focus on timely content, student engagement through real-world challenges, and personal career issues. Centralizing new topics such as diversity, equity, inclusion, and social impact, this edition introduces new feature of Issues to attract learners'attention to timely social and organizational issues as well as new cases and more opportunities for self-assessment.

Build a team of winners by transforming adversity into achievement In Leading Winning Teams: How Teamwork, Motivation, and Strategy Achieve Big League Success, the CEO of the famed coaching organization Leadershipity, Trent Clark, translates the lessons he learned on the way to becoming a three-time World Series coach in three Major League Baseball Organizations to life outside of the elite sporting arena. In the book, you'll find insights and stories from over 20 high-profile athletes and coaches who explain what it takes to succeed both on and off the field. You'll be inspired as you discover the challenges and setbacks these all-time greats and dynamic leaders had to overcome to realize their dreams and how you can apply the same strategies they used to build the future – and the team – you've always wanted. Explore the common thread that connects seemingly unconnected people from across the athletic world and find out how they consistently performed at the peak of their respective disciplines. Also discover: How to build a team of 1%'ers, people who regularly out-perform 99% of their peers Actionable strategies to improve your leadership, motivation, and teamwork, as well as those same skills in the people who follow you Techniques to create high-quality teams and organizations that achieve things you never thought possible The learning and adaptation to apply new information, stay agile in dynamic environments, and navigate changing market conditions Face setbacks and tough competition fostering resilience and a competitive mindset making you invaluable in leadership roles within organizations, and pursue goals with unwavering determination, contributing to a culture of achievement and success Packed with stories, anecdotes, and interviews from world-leading personalities, athletes, and coaches, Leading Winning Teams explains how you can transform setbacks, challenges, and adversity into the building blocks of true greatness.

An inspiring new exploration of how to maximize your life, your work, and your productivity In Reclaim the Moment: Seven Strategies to Build A Better Now, internationally recognized speaker and author Greg Bennick delivers a practical and inspiring take on improving focus and enhancing peak performance for individuals and teams. The approach is fun and energetic, offering fresh ideas for generating authentic motivation. In the book, you'll find hands-on advice on how to revitalize and energize both yourself and your team using the author's unique combination of seven time-tested, and thoroughly researched, principles. From the alluring idea to “Keep Your Eyes on the Knife” as a reminder about the importance of focus, to a call to “Leap Into the Dark” as a guide to explore creative leadership and explore new ideas, to an invitation on “Start a Reverberation Effect™” as a means of amplifying your vision, the book offers solid approaches for peak performance. You'll discover how to strengthen teams, lead with direction, and to escape pessimism and self-doubt as you and the people around you learn to Build a Better Now. You'll also find: Personal and true stories drawn from the author's remarkable life and career Evidence-backed insights taken from contemporary sociology, cultural anthropology, and futurist literature Strategies to encourage the taking of joyful risks and increasing the amount of laughter and happiness in your life and the lives of the people you encounter Perfect for executives, managers, directors, and other business leaders, Reclaim The Moment is also a must-read resource for anyone seeking to build genuine inspiration, productivity, and connection in themselves and in the teams they work with.

Proven solutions to transform a healthcare system in crisis Part biography and part clear-eyed examination of a healthcare system in crisis, Hospital, Heal Thyself: One Brilliant Mathematician's Proven Plan for Saving Hospital, Many Lives. and Billions of Dollars tells the story of enigmatic healthcare visionary Eugene Litvak, whose research and strategies have already been implemented at many top 12-ranked hospitals to save hundreds of millions of dollars and countless thousands of patient lives. While U.S. healthcare costs continue to skyrocket, Litvak's program described in this book offers tested, effective methods to trim those costs while simultaneously improving patient outcomes. Written by veteran prize-winning healthcare journalist Mark Taylor, this book includes compelling discussion on: How hospital and emergency room overcrowding has harmful and potentially deadly effects on patients and staff How Litvak's algorithms and complex mathematical theories help hospitals staff appropriately to safely manage patient flow How applying Litvak's unique patient flow interventions improves nurse retention in an era of mass nurse exodus Litvak's methods have been proven to work in the best hospitals in America and the world. Studies in the top medical journals confirm their success in reducing medical errors; hospital and emergency room overcrowding; nurse and physician burnout and stress and patient mortality rates. They've saved millions of dollars for each hospital adopting them, while improving patient satisfaction and outcomes, nurse retention, hospital efficiency and addressing healthcare disparities and inequities. Distilling complex ideas into accessible language, Hospital, Heal Thyself: A Mathematician's Proven Plan for Saving American Hospitals Many Lives and Billions of Dollars is a timely, essential read for all medical practitioners and healthcare administrators and staff who want to play their part in transforming modern healthcare, and the world, for the better.

A roadmap for hiring, coaching and motivating top performers In business, your people are your most important asset. But finding, training and motivating the right people can be daunting and costly. If you want to keep your best employees — and grow your business with their support — then Getting Your People to Step Up is the book for you! Business coach Shivani Gupta reveals seven proven strategies to help you recruit top talent and ensure your employees are happier, more engaged and more productive. Getting Your People to Step Up offers a no-nonsense approach to hiring, managing and empowering your staff. You'll learn how to coach your team and be a leader who inspires growth and loyalty. When the right employees are highly engaged and performing, running your business is not only more profitable: it becomes fun! Get strategies to recruit and incentivise the best people Combat employee burnout and prevent high turnover Transform your leadership style and coach for success Create a shared vision for your business that unites your team and fosters collaboration Communicate more effectively to set expectations and deliver feedback for growth Create a positive work environment with a culture of diversity and inclusion Don't hire fast and fire faster. Avoid costly mistakes: find the right person for the job, and enable them to thrive. With Getting Your People to Step Up, you'll learn how to unlock the long-term potential of your team so that your business can truly flourish.

A pioneering warrior for diversity and inclusion shows how to make game-changing moves that will benefit you and your organization alike When Nellie Borrero joined Accenture, bigotry and bias went unnoticed and unchecked; it was simply the workplace norm. Now, 35+ years later, this first-generation Latina shares how she led diversity strategy and developed award-winning inclusion and diversity programs that transformed Accenture into the #1 ranked employer for inclusion, diversity, and equity. In Unwavering, Borrero draws on her experiences with remarkable candor and courage to inspire you to think bigger, know your value, and show up with it everywhere, every day. She reveals how to remove barriers and claim space not just for yourself but for others as well. You'll become aware of: Biases that negatively impact professionals of color Recognizing that belonging and uniqueness don't have to be at odds Standing up and standing out: taking your career from the margins to center stage What to do when mentoring fails—and the power of embracing and accepting help Staying true to yourself when your values collide with reality Showing up strategically, intentionally asserting yourself, and competing A manifesto for understanding and action, Unwavering provides a proven framework for how to create transformational relationships that make diversity and inclusion an integral part of your success and your company's competitive advantage.

Transform your organization into an adaptable and flexible innovator In The New Nimble: Leading in the Age of Change, accomplished author, professor, and consultant Jay Sullivan delivers a clear, tangible, and actionable guide to implementing flexibility and creativity in your enterprise. Through interviews with senior leaders from a variety of industries and disciplines, the author shows you the trends and behaviors that allowed successful companies to navigate the changing realities and complexities that have defined recent years, including the COVID-19 crisis, the increasing awareness of racial injustice in society, and the January 6th insurrection. The New Nimble demonstrates how organizations can internalize and institutionalize lessons from recent paradigm shifts in thinking and learn how to apply those lessons to their everyday operations and to prepare for the next major challenge. You'll discover: How crucial it is to clearly articulate your mission, values, and parameters as an organization How to gather the types of data and insights that will allow you to make decisions quickly when the next change takes us all by surprise How building trust within your organization and with your external stakeholders gives you the confidence to take action in times of crisis The questions at the end of each chapter become your playbook for debriefing how your organization handled the myriad shifting realities of the last few years. That ongoing discussion with your team will prepare you to be more nimble as the next change appears. As managers, executives, founders, directors, and entrepreneurs, we will all face enormous decisions in the coming years regarding environmental challenges, shifts in the supply chain and the global economy, and the runaway freight train that is AI. As those and other issues come fast and furious, The New Nimble is the hands-on leadership guide that we'll all need as we do our best to manage our way through chaotic and volatile environments.

Become more competitive by developing a superior customer experience through data, AI, and trust - and get your organization ready for AI agents like Agentforce Customer 360: How Data, AI, and Trust Changes Everything delivers key insight and vision on using emerging technologies to delight customers and become more competitive by providing a superior customer experience. Find out why AI agents like Agentforce need a strong foundation of customer data. This book helps readers attract and engage their customers across channels and throughout their journey, from acquisition and onboarding, through service, upsell, retention, and win-back. To demonstrate the influence and importance of these ideas, this book contains a multitude of real-world case studies from companies in a range of industries, with business models, and at various stages of digital maturity. Readers will learn about: Using exciting technologies like AI and GPT while building a commitment to ethical use, safety, and privacy through secure guardrails Getting ready to use exciting emerging technologies like AI agents and autonomous AI Organizing data around customers, prospects, and accounts—even if that data comes from many different sources in different formats Making new technologies an extension of your existing data investments so that both work better Choosing a strategy and implementation plan to minimize time-to-value and ensure success weighing build, buy, or partner Handling internal stakeholders and dealing with change in a way that benefits the business For business leaders, executives, managers, and entrepreneurs, Customer 360: How Data, AI, and Trust Changes Everything is an essential read to understand and connect technology, people, processes, and strategy—truly the future of customer engagement—and leave competitors wondering what just happened.

National Bestseller!Rethink Your Mindset to Reshape the FutureEvery company needs leaders who can spot and seize on opportunities at a moment's notice. Every organization needs leaders who can rally teams together around new opportunities. Those who can see important, emerging trends foresee the coming disruption and harness those forces, translate them into actionable insights and motivation to fuel their company's march into the future rather than ignoring or running or hiding from opportunities. In Mindshift: Transform Leadership, Drive Innovation, and Reshape the Future, technologist, strategist, keynote speaker, and award-winning author Brian Solis, Head of Global Innovation at ServiceNow, draws on his experience of leading initiatives that drive innovation and business transformation to deliver the empowering message that this is the time to change the world for the better. And that change starts with you. In this book, you'll discover why legacy leadership continues to miss the mark and fail to adequately account for change and innovation, causing people to miss the winds of opportunity or threats of disruption until it's too late. Let this inspire, not frustrate you. Within these pages, you'll gain access to the tools, insights, and lessons you need to become an unstoppable leader, regardless of your roles. You'll learn how to: Adapt for a post-industrial, AI-first world Find direction in uncertainty Spot and prioritize emerging trends Develop, spark, and embrace innovative ideas that create new value Learn to thrive in this new and shifting future Mindshift explains how you can make the mental shift to see past industrial-era business-as-usual mindsets, to become the visionary and voice for a future that doesn't yet exist. Embracing a mindshift opens your potential to new possibilities, breaking the shackles of the status quo, and unlocking alternative, more meaningful destinies. Mindshift is perfect for anyone who knows a better future is possible, and who wants to make an impact, to reshape the modern business landscape, and develop the skills they need to thrive in a perpetual state of uncertainty. Mindshift is a can't-miss resource for managers, executives, entrepreneurs, and anyone who cares about the future, their destiny, and the role they want to play in shaping tomorrow.

Set up your company for long-term success by building and reinforcing your leadership pipeline In the newly revised third edition of The Leadership Pipeline, a team of veteran leadership practitioners delivers a practical and essential framework for identifying future leaders, assessing their competence, planning their development, nurturing their talents, and analyzing the results of your efforts. The work to be done, the required skills, time application, and the necessary work values for each leadership layer are clearly defined for the digital age. The book explains how to integrate your organization's leadership development process with a succession plan that provides your company with a ready supply of capable leaders. You'll discover the tools and techniques you need to knit together your succession and leadership development programs and constantly renew your leadership pipeline. You'll also: Explore anecdotes and stories drawn from the authors'extensive experience with top companies that illustrate the principles discussed in the book Find ways to eliminate bias and tunnel vision when identifying leadership candidates Learn to objectively consider the efficacy of individual leadership candidatesA powerful resource for managers, executives, board members, and other business leaders at firms of all sizes, The Leadership Pipeline is an effective and insightful blueprint to future-proofing your company.

Building a Better Path to Breakthrough, By Design Innovation is a process by which new ideas, services, and sources of value are brought to life. Yet approaches to the pursuit of innovation often rely on stale methodologies. Transformative innovation requires something else. Not just methodologies, but mindsets. Not just focusing on known challenges, but on unknown opportunities. Not just hoping for breakthrough by default, but realizing breakthrough by design. In The Breakthrough Manifesto, a renowned business innovation leader teams up with a social-personality psychologist to offer that something else—a collection of 10 visionary principles to obliterate barriers to change and ignite a whole new level of creative problem-solving. Drawing upon decades of experience working with the world's best-known organizations and their teams, the authors provide practical advice that goes beyond “business as usual” for successfully tackling intractable challenges. They'll show you how to: Silence your inner cynic and strip away old, fallacious assumptions as you embrace problem-solving anew Embrace experimentation, prototyping, and co-creation revealing new potential by making a mess together Challenge yourself and each other to test your own limits and expand your comfort zone Bursting with behavioral science, stories from the field, and pragmatic strategies, The Breakthrough Manifesto explores why these principles are critical for the current times and how they can spark breakthrough and unlock potential for you and your teams. Whether you're an executive or manager, product or service designer, educator or student, this book is a must-read for anyone inspired to change the world or transform their own place in it.

Future-proof your firm's supply chains with a renewed focus on resilience In Strong Supply Chains Through Resilient Operations: Five Principles for Leaders to Win in a Volatile World, a team of dedicated, veteran operations strategists delivers a practical and hands-on discussion of how to future-proof your company's supply chains through a relentless focus on resilience. In the book, you'll discover how to shift your firm's emphasis from “low-cost” to “low volatility” as you protect your company against the supply and demand shocks associated pandemics, wars, labor disputes, and trade conflicts. You'll also learn about: Real-world examples of companies realizing long-term competitive advantage by implementing the shifts advocated by the authors Why seeking to build mutually beneficial, long-term relationships with dependable suppliers is preferable to always choosing the cheapest option How a renewed focus on diversity and new ways of working can create resilient operations teams that pass on value to your customers An effective and essential discussion of one of the most prominent challenges facing contemporary companies around the world, Strong Supply Chains Through Resilient Operations is a need-to-read book for managers, executives, business leaders, entrepreneurs, operations and supply chain professionals, and anyone else with a stake in the smooth operation of their firm.

Explore the ability of stories to enhance human connection, motivate action, and uncover hidden potential In Unlock Your Leadership Story: How to Build Understanding and Motivate Teams Using Fables and Folktales, renowned international speaker and human resources thought leader Pat Wadors delivers a powerful discussion of the lessons we can draw from some of the most well-known stories in the world. In each chapter, she introduces a different fable or folktale and reflects on the “moral of the story” and how we can apply it to help us meet contemporary challenges at work and in life. You'll discover the power of storytelling as you inspire, motivate, and drive positive change in yourself and the people around you. You'll also: Explore new interpretations of old stories that shed fresh light on self-discovery and growth Find out about the neuroscience behind the emotions and actions elicited by stories Discover modern leadership lessons from historic fables and folktales you can apply to your own journey--at work and beyond Whether you are early in your career or a seasoned executive, this multigenerational book will meet you on your path as a perfect guide for all levels. Unlock Your Leadership Story is also a can't-miss resource for project and team leaders, human resources professionals, sales leaders, and anyone else responsible for helping others live up to their full potential.

A timely and incisive resource for business leaders and people managers struggling with complacency and burnout in this rapidly evolving world of work Facing the challenges of global cultural, commercial, political, and technological shifts, managers are in dire need of strategies to move from survival to revival. Burnt Out to Lit Up: How to Reignite the Joy of Leading People by Daisy Auger-Domínguez illuminates the often overlooked and difficult aspects of management and offers a lifeline for managers struggling to adapt and thrive. Crafted by a seasoned executive with experience at companies like Disney, Google, and VICE Media, this book delivers a rich blend of inspiration and practical tools for today's managers. Through a compelling mix of personal anecdotes, research-backed insights, and actionable strategies, Auger-Domínguez walks business leaders and people managers down a path designed to reignite the passion and drive necessary for effective leadership. This book is for you if your work life leaves you seeking: Rest, inspiration, and a renewed enthusiasm for your work Techniques to help managers understand themselves, each other, and the members of their teams Strategies for dealing with, and helping your teams deal with, unexpected and dramatic workplace upheavals - be they layoffs, organizational shifts, financial restructurings, global health crises, and more Tactics to reignite your own passion for your role and share your enthusiasm with your teams in an approach that motivates and uplifts Whether you're leading a small team or an entire organization, this book is the roadmap you need to overcome obstacles, re-energize your leadership, and achieve new levels of success. Discover how to transform your approach to management and create a more engaged, motivated, and thriving workplace with Burnt Out to Lit Up.

Increase your positive energy at work—and help your team do the same In The Energy of Success, award-winning energy expert Rebecca Ahmed reveals precisely how to shift your physical, emotional, and mental potential through proven, easy-to-use strategies you can start using today. When you learn to shift your own and your team's energy (even if you are not in charge!), you will immediately increase their joy and enthusiasm, transform your workplace, and infuse positivity into your workplace…for everyone. In the book, you'll find five energetic success principles and practical steps you can take immediately to improve your life and the positive influence you can have on the people around you. You'll also discover: Key takeaways to empower others and prepare and control your own personal energy levels at work Critical insights into how you can shift your employees'focus from dwelling on challenges to innovating and communicating solutions Ways to control your responses and reactions to external factors at work, at home, and everywhere else Perfect for employees of all levels, The Energy of Success is a must-read resource for professionals everywhere who hope to change and improve their energy to unlock new levels of success and happiness.

Discover the transformative power of incremental achievements Microwins: Go Small, Build Momentum, and Tackle the Goals that Actually Matter in Life, by Daron K. Roberts, a former NFL coach turned leadership advisor and author, presents an invigorating approach to achieving your most ambitious goals through the accumulation of small victories. Daron shares his insights on harnessing the power of Microwins—modest, manageable successes that collectively pave the way to significant triumphs. In the book, you'll: Learn how small victories can lead to monumental success, transforming how you approach your goals in life and work. Unlock the secrets to sustained growth and fulfillment in your personal and professional life with practical, actionable strategies. Break free from the myths and mindsets that limit your potential and redefine your path to achieving your biggest dreams. Roberts expertly guides readers through the process of identifying and accumulating these Microwins, offering a practical playbook for sustained satisfaction, fulfillment, and happiness in various aspects of life. From professional growth to personal health and relationships, this book demonstrates how to achieve long-term goals with bite-sized successes. This insightful guide also tackles the psychological barriers that often hinder progress, providing readers with strategies to enhance self-talk and focus on achievable steps towards their ultimate goals. It's a must-read for managers, executives, professionals, athletes, and anyone looking to unlock their true potential. Transform your life, one small win at a time.

Discover why not taking a risk is the biggest risk of all In The Upside of Disruption: The Path To Leading and Thriving in the Unknown, renowned disruption thinker and best-selling author Terence Mauri delivers a compelling set of mindset shifts for today's unique leadership challenges. In the book, you'll find the future-ready insights and tools you need to lead for today and prepare your organization for tomorrow. The author explains why so many of us continually overestimate the risks of bold decisions while underestimating the downsides of standing still for too long in an increasingly complex and volatile world. You'll learn about the upside of disruption and how to turn it into a tailwind for laser-like focus and strategic courage. You'll also find: Discussions of why good leaders learn but great leaders unlearn The key to unlocking cultures of courage over conformity Actionable strategies to sharpen the future readiness muscle and find the upside in disruption A singularly engaging new take on leading the future that uniquely favors the bold, The Upside of Disruption will earn a place in the libraries of managers, executives, board members, entrepreneurs, and founders looking for a new and resilient path forward.

Transform any organization with proven strategies and tools for innovation Bringing together a wealth of experience from 60+ distinguished global thought leaders, How to Create Innovation is a comprehensive guide to becoming a leader in innovation and an organization that plays to win, containing all of the working methods, separate business innovation models, and processes you need to transform your organization digitally. The book includes 50+ ready-to-use tools, models, and canvases which you can download and start applying to your organization immediately. Written by Stefan F. Dieffenbacher, founder of an international award-winning consulting agency, the book draws upon Dieffenbacher's experiences working with clients like Amazon, BMW, Google, and Pfizer to deliver a one-stop, end-to-end solution to innovative transformation. In this book, readers will learn how to: Uncover opportunities by finding your niche and devising a more nuanced business strategy Lead culture change by recognizing and avoiding common reasons for failure Harness proven strategies developed under the Understanding and Navigating Innovation and Transformation in Enterprises (UNITE) model With ready-to-use assets included to help you start taking action immediately, How to Create Innovation earns a well-deserved spot on the bookshelves of business leaders, entrepreneurs, and managers who want to take their organizations to the next level and overcome the competition through tried and tested strategies for innovation.

Transform the next generation of talent into capable and productive leaders In Leadership Revolution: The Future of Developing Dynamic Leaders, distinguished executive coach Lori Mazan delivers an exciting new approach to leadership development tailor-made for the 21st century. Drawing on lessons learned from coaching top executives for 25 years and from democratizing executive coaching by founding a cutting-edge scalable leadership coaching firm, you'll learn how to attract and retain talent by accelerating and individualizing their professional growth and how to re-think leadership in the new remote and hybrid work environment. You'll also discover how to help your staff flourish by relying on a sense of community and shared purpose, even when they're working from a distance. The book includes: Concrete, hands-on strategies for becoming a leader who develops other leaders Ways to avoid the creation of a gap between the upper echelon of executives and high-potential managers and grow a diverse leadership pipeline Techniques for carefully considering a potential leader's skills, experiences, and interests while moving them up the leadership ladder Deep understanding of how leadership coaching opens the door to breakthrough thinking and results How to move from the traditional focus on measuring activities to measuring and cultivating true developmental and organizational impactAn invaluable and practical strategy guide for leadership and talent development, Leadership Revolution is the perfect resource for managers, executives, coaches, and other business leaders looking for proven ways to shape the next generation of leaders in their firms.

The next phase of the internet—multimodal, vision-enabled AI that will transform society Written by Irena Cronin, renowned consultant in the immersive space, and Cathy Hackl, globally recognized tech & gaming executive, futurist, and speaker, Spatial Computing: An AI-Driven Business Revolution reveals exclusive insider knowledge of what's happening today in the convergence of AI and spatial computing. Spatial Computing is an evolving 3D-centric form of computing that uses AI, Computer Vision, and extended reality to blend virtual experiences into the physical world, breaking free from screens into everything you can see, experience, and know. Spatial Computing: An AI-Driven Business Revolution includes coverage of: The new paradigm of human-to-human and human-computer interaction, enhancing how we visualize, simulate, and interact with data in physical and virtual locations Navigating the world alongside robots, drones, cars, virtual assistants, and beyond—without the limitation of just one technology or device Insights, tools and illustrative use cases that enable businesses to harness the convergence of AI and spatial computing today and in the decade to come via both hardware and software The impact of spatial computing is just starting to be felt. Spatial Computing: An AI-Driven Business Revolution is a must-have resource for business leaders who wish to fully understand this new form of revolutionary, evolutionary technology that is expected to be even more impactful than personal computing and mobile computing.

Leadership is inspiring others to believe — and enabling that belief to become reality In Love, Hope & Leadership: A Special Edition, bestselling author Gary Burnison, CEO of Korn Ferry, offers an inspiring collection of reflections, perspectives, and pivot points that capture the moment and define how we live and lead today. Through stories and beautiful imagery, with the look and feel of a coffee table book, Love, Hope & Leadership illustrates today's dynamic environment – while offering leadership advice for executives and professionals to consider. The book explores the attributes of what makes leadership not only personal, but also Special: Selflessness – knowing that improving an organization starts by improving ourselves Potential – helping others exceed more than what they thought possible Empathy – meeting others where they are to embrace who they are Connection – adopting a horizontal mindset across communities and even society Inclusion – creating a sense of belonging by consciously including everyone Authenticity – ensuring others trust what we say, so they can believe in what we do Love – leading with our hearts as we seek to understand As the book chronicles: Leadership is never about the what and the how – it's always about the who. We are all in the people business. What it takes to lead others is often found in the intangibles – the unseen that has just as much value as what is seen. Without love for other people, we cannot have love for what we do. Purpose and people are always inextricably intertwined. This is the realization that changes everything: it starts with you, but it's not about you. Timely and thought-provoking, Love, Hope & Leadership will speak to managers, executives, entrepreneurs, and other leaders, with the reminder that hope and humanity are not luxuries, but necessities for leading in today's world.

An expert playbook for effective strategy execution with a focus on proven, real-world, implementation In The Execution Challenge: Delivering Great Strategy at Scale, a team of renowned strategy execution researchers and consultants delivers a practical and insightful new take on how to effectively execute strategy in today's complex, fast-changing environments. The authors focus on the often missing “HOW” of strategy execution — exploring the holistic perspectives, skills, and approaches needed to inform and translate strategy and create and maintain a “line-of-sight” between your strategy and its execution. You'll find proven techniques that you can implement to ensure that changes in business strategy are reflected in complementary changes to the organizational project portfolio. The Execution Challenge includes over 70 diagrams and figures, an organizational assessment, and reusable frameworks. You'll also discover: A comprehensive leadership toolkit of approaches, skills, knowledge, processes, and examples you can employ immediately to translate and execute on even the most ambitious strategies A multidimensional and nuanced perspective on understanding modern organizational structures and design that provides a comprehensive view of your firm's value proposition How to align business strategy with project-level execution and maintain the alignment as strategy evolves A can't-miss toolkit for converting words and ideas into coordinated action and momentum, The Execution Challenge is the real-world guide to strategy execution that executives, strategists, transformation and innovation leaders, strategic planners, managers, directors, entrepreneurs, and other business leaders have been waiting for.

Reestablish the connection between your organization's talent and its leadership In The Champion Leader: Harnessing the Power of Emotional Intelligence to Build High-Performing Teams, bestselling author Christopher D. Connors delivers an invaluable, inspiring discussion of how to adapt to the rapidly changing rules of engagement in the modern workplace. You'll find out why so many employees feel disconnected from their leaders in today's remote and hybrid working environments and how to address that disconnect. Connors explains how to prioritize one-on-one and team conversations focused on understanding employee needs, career development, and wellbeing to help foster a future-focused organization. He also walks you through how to maximize your emotional intelligence and enhance your leadership skills to assist in the development of a high-performing organization that delivers superior results. The Champion Leader also offers: Ways to build adaptability, assertiveness, and empathy in the pursuit of connection between your organization's employees and its leadership Strategies for developing self-awareness of how you show up and model leadership for others in your organization Research-backed insights on how to improve your self-confidence to create a culture of camaraderie and connection Techniques for engaging with and supporting people to improve employee retention and recruitmentThe Champion Leader is an inspiring and insightful resource for managers, executives, and all business leaders seeking to become more emotionally intelligent for themselves—and to give that gift to everyone in their organization. The Champion Leader is an essential guide to solidifying your leadership foundation.

Your personal guide to navigating the first days, weeks, and months in the top job, based on powerful interviews with today's most successful CEOs. Becoming a CEO is a high-stakes moment, whether it's your first, second, or third time in the seat. What you say and how you act in your early days as CEO sets the tone for how you'll be perceived for years to come. Yet, until now, few CEOs have shared their stories on what worked, what didn't, and what they wish they'd done differently. In The New CEO, Dr. Ty Wiggins, an experienced leadership advisor specializing in CEO transitions, explains how to land well as a new CEO, accelerate your impact, and unlock the most affirming experience of your career. Drawing on compelling storytelling and groundbreaking research of hundreds of CEOs around the world, the book offers an incisive guide on what to say and do as a new CEO, including how to define your priorities, build your team, fast-track critical changes, work with the board, and set (or reset) the organization's culture. You'll also find: Why being a CEO is the toughest (and loneliest) job in business—and what to do about it. How to overcome the “First 100 Days” mindset and pressure for early wins to deliver sustainable, long-term success. How to avoid getting trapped in the “CEO Bubble,” as well as how to navigate (inevitable) challenges, knocks, and missteps. Perfect for newly appointed CEOs—whether it's your first time on the job or your second or third—The New CEO is also an essential resource for anyone seeking insights into the mindset and priorities of CEOs, including board members and directors, in-house counsel, leadership coaches, other executives, and consultants.

Help transform your business and innovate like the world's top tech companies! In INSPIRED, product thought leader Marty Cagan revealed the best practices and techniques used by the top product teams operating in the product model. Next, EMPOWERED shared the best practices and techniques used by the top product leaders to provide their teams with the kind of environment they need to thrive in the product model. Yet, the most common question after reading INSPIRED and EMPOWERED has been:'Yes, we want to work this way, but the way we work today is so different, and so deeply ingrained, is it even possible for a company like ours to transform to the product model?'TRANSFORMED was written to bridge the gap between where most companies are right now and where they need to be. The leaders of these companies know they must transform to compete in an era of rapidly changing enabling technology, but most of them have never operated this way before. TRANSFORMED has three big goals: First, the book will educate you with a deep understanding of the product operating model, and what it means to work that way. Second, the book will convince you with detailed case studies of successful transformations, that while difficult, it is absolutely possible for you to transform your company to the product operating model. Third, the book will inspire you with truly impressive case studies of product innovation, showing what you too will be capable of doing once you successfully transform. TRANSFORMED is written for those driving change, including the senior company leaders—starting with the CEO—as well as the senior executives and stakeholders who need to collaborate with the product teams, the product leaders, the members of the product teams, and all those who either support or depend on these product teams. Written by best-selling author Marty Cagan and his partners at the Silicon Valley Product Group, TRANSFORMED is filled with real-world examples and proven, practical advice from their decades of experience helping companies move to the product operating model.

Make community building your ultimate business growth strategy In Customer Communities: Engage and Retain Customers to Build the Future of Your Business, Nick Mehta and Robin Van Lieshout deliver an actionable playbook on how to cultivate meaningful communities that fuel quantifiable business growth. In the book, you'll learn how to capitalize on this new growth strategy to scale your company and develop excitement around your products and your firm. The authors outline the 10 foundational Laws of Community, explaining why community development does not need to be expensive and how to integrate community in the heart of your customer journey. You'll also find: Strategies for creating a cross functional customer engagement team Techniques for building community in places that aren't the web or on social media Ways to bring your organization's culture and values into your community with a human-first alignmentAn essential roadmap to community development for customer success, marketing, support and product teams, and other entrepreneurs, founders, and executive business leaders. Customer Communities will earn a place on the bookshelves of anyone with a stake in organizational growth and resilience.

Transform your organization by making silos a thing of the past In Boundless, two leaders in transformation and customer success deliver an inspiring and exciting new approach to succeeding in an increasingly decentralized and digital-first world. In the book, you'll learn how to demolish organizational silos once and for all, allowing resources to flow across networks, ecosystems, and communities. The authors explain the seven principles underlying their unique and effective “Boundless” paradigm: connection, integration, decentralization, mobility, continuity, autonomy, and shared success. Walking you through the blueprint for transformative, resilient business success, Boundless also offers: Strategies for mapping the Boundless principles to key technological advances, including digital platforms, blockchain, AI, robotics, cloud computing, and more Ways to achieve the operational, organizational, and technological shifts necessary to succeed in an entirely transformed world Tools for combatting the natural tendency of employees to accumulate and protect resources within company silosAn invaluable resource for managers, executives, directors, and other business leaders, Boundless will also earn a place in the libraries of founders, entrepreneurs, and consultants who seek to create an enduring competitive advantage for themselves or their clients.

Negotiation wisdom from highly successful women to help you fast track your career In Pushback: How Smart Women Ask—and Stand Up—for What They Want, top leadership consultant Selena Rezvani reveals how women can secure promotion opportunities, plum assignments, and higher pay by standing their ground and pushing back for what's rightfully theirs. This revised and expanded version features interviews from dozens of executive leaders, including Darla Price, President of Ogilvy New York, Jen Fisher, Chief Well-being Officer at Deloitte, and Jayshree Seth, Chief Science Advocate and Corporate Scientist at 3M. Rezvani also shares exclusive data highlights from hundreds of professional women across industries, sourced from over five years of online surveys, to reveal startling findings on confidence, self-advocacy, and negotiation. In this book, readers will learn: A reliable and methodical approach to navigating tough conversations, with compelling facts and research from the worlds of psychology and leadership The effect of intersectionality, bias, and internalization of these experiences on workplace negotiations How professional women can activate internal and external networks to support their negotiations and proposals—and instill confidence in those they mentor Pushback: How Smart Women Ask—and Stand Up—for What They Want offers readers looking to accelerate their career paths the unedited truth about how women have advocated their way to the top and triumphed—and how you can, too.

An incisive, practical guide giving managers and leaders the principles to elevate hiring processes—a fix within their control, today. Even today, managers and leaders can be unaware that their actions impact current and future hiring because people post openly about their experiences online. Bogged down in the day-to-day, recruiting loses priority due to time, team and project pressures. Though it should help, AI won't solve the collaboration and communication issues creating clunky, expensive, and wasteful talent acquisition processes. In Reboot Hiring: The Key To Managers and Leaders Saving Time, Money and Hassle When Recruiting, author Katrina Collier gives managers and leaders the knowledge to reset their thinking and reboot their hiring. You'll also hear tips from 60 expert recruiters and find: Forward-looking prompts to help describe the hiring need Steps for a time and energy-saving recruitment experience Critical considerations for assessments and interviews Tips for online profiles that modern applicants expect to see. An easy checklist and inspiration to encourage readers to reboot their hiring. In the distraction and transparency created by over 5 billion internet users, managers and leaders must know who they need to hire and partner effectively with talent acquisition to succeed. Reboot Hiring gives you the missing pieces of the puzzle and is invaluable to all managers and leaders wanting to save time, money and hassle when recruiting.

Learn how pioneering business leaders are resetting their companies'relationship to nature, society, and our common future In The New Nature of Business: The Path to Prosperity and Sustainability, businessman Andre Hoffmann and journalist Peter Vanham describe how companies should change their ways to have continued success, and why the current modus operandi is not working. They present a template for creating “sustainable prosperity”, and case-studies of companies that survived and thrived by opting for change. In doing so, they provide a way out of long-standing dilemmas, such as how to balance business needs with impact on nature, shareholders with stakeholders, and short-term vs. long-term profits. You'll find: A first-hand account of global healthcare company Roche's sustainability practice, as told by André (Roche's vice-chairman), chairman Severin Schwan, and several other senior management members Case-studies and lessons of organizations with visionary leaders, such as INSEAD, IKEA, Harley Davidson, and Holcim, all of whom have taken a holistic view of their role in the world, and succeeded in doing well while doing good Strategies for addressing the negative externalities and trade-offs that arise from doing business; identifying the right metrics and targets to deliver on your purpose; and accounting for human, social, and natural capital, alongside financial capital A must-read book for business leaders, entrepreneurs, and changemakers at companies around the world, The New Nature of Business, is also insightful and timely for those who advise or oversee companies and their leadership teams.

Discover and embrace the untapped power of your sense of humor In The Humor Habit: Rewire Your Brain to Stress Less, Laugh More, and Achieve More'er, veteran speaker, corporate trainer, and comedian Paul Osincup delivers a hilarious and effective new take on how to make yourself and your team more productive and resilient by focusing on the funny side of work and life. In the book, you'll learn why humor isn't an in-born quality you're either born with or without. Instead, it's a habit you can develop over time. You'll find 100 ways to have more fun at work, methods to improve your resilience in dealing with adversity, and an explanation of the author's “LAFTER” model that shows you how to leverage levity at work. You'll also discover: The latest insights from contemporary positive psychology combined with timeless comedic techniques that enhance your wellbeing Strategies to help you battle “chronic seriousness,” a condition affecting virtually every professional, tradesperson, consultant, employee, manager, and business leader in the working world Ways to boost your team members'brainpower and productivity using humorPerfect for managers, executives, team leads, directors, and other business leaders, The Humor Habit is the practical, hands-on guide to improved productivity that's actually fun to read—and even more fun to implement.

The new edition of the canonical text on the history and development of management thought Far more than a chronicle of the historical development of modern management's many roots, the newly released ninth edition of The Evolution of Management Thought by Daniel A. Wren and Arthur G. Bedeian is a fascinating telling of how ideas about the nature of work, the nature of human beings, and the nature of organizations have changed throughout history. Its methodology is analytic, synthetic, and interdisciplinary. It is analytic, in that it examines the backgrounds, experiences, and beliefs of people who made significant contributions to management thinking. It is synthetic, in that it weaves developmental trends, social movements, and environmental forces into a conceptual framework for understanding how management thinking has evolved within and across generations. It is interdisciplinary, in that it draws insights from economics, history, political science, psychology, and sociology to explain why management thinking has developed as it has. The authors trace the intellectual history of modern management thought as an activity and as an academic discipline in a way that makes reading The Evolution of Management Thought a thoroughly enjoyable encounter. Designed for upper-level and graduate courses, this new edition further cements The Evolution of Management Thought's place as the standard text in the field of management history for more than half a century.

Learn how to make hard decisions in difficult situations — and ensure a successful outcome In boardrooms and workplaces, as in war zones, there is a simple truth: leaders must make hard decisions. It's only through timely decision-making and clear, considered strategy that leaders can cut through ambiguity and chaos — and protect their people and their organisation. With Best Possible Outcome, you'll learn how the military cultivates the mindset, the people, and the processes that ensure success even in tough times. What's more, you'll discover how to systematically implement those lessons within your business. With over 25 years'experience in the Australian Army, from on-the-ground combat to intelligence, Lieutenant Colonel Garth Callender has learned what it takes. In Best Possible Outcome, he shares remarkable stories from his time in service and delivers insightful lessons about risk, resilience, and agility. You'll discover a pragmatic, three-pillar leadership framework that allows leaders in any field to embrace challenges, drive innovation, and maximise results. Ultimately, you'll establish a system that ensures the best possible outcome in any situation. Develop the mindset and leadership skills essential for: Understanding and managing real risk Building organisational resilience Making difficult ethical decisions Staying ahead of the competition Achieving success under pressure and despite uncertaintyFrom managing risk on the streets of Afghanistan to unpacking what insurgents know about organisational agility, Garth shows how the skills used to lead teams in military conflict can improve organisational responsiveness. Best Possible Outcome will show you how to lead strategically, assess outcomes clearly, and establish a pathway out of vulnerability and crisis.

Create better connected teams and hold more productive meetings In Collaborative Intelligence: Design Better Collaboration, Improve Team Productivity, and Build a Culture of Connection, the workplace collaboration experts at MURAL offer a holistic and comprehensive system for fixing today's broken teamwork culture. This book introduces the emerging practice of collaboration design, a cutting-edge approach to crafting collaborative experiences with a high degree of intentionality so that they deliver extraordinary, repeatable outcomes. With a strong focus on activities and rituals that can be used by leaders and team members right now, the authors show businesses how they can innovate faster than ever. Readers will learn the skills they need to enable better collaboration, whether their teams are hybrid, remote, in-person, synchronous, or asynchronous. Based on decades of research, experience, and observations from working with thousands of teams globally in all kinds of collaboration spaces, this highly visual book provides the instruction you need to fix teamwork, transform your organization, and re-imagine what's possible at work. You'll also find: How to build playbooks of collaboration methods How to create an inclusive, equitable, and collaborative environment that invites participation and unlocks the genius of your teams How to access unprecedented insights into how collaboration happens in your organization Strategies for leading collaboration change at the organization levelA can't-miss guide for knowledge-work professionals, Collaborative Intelligence provides the direction you've been looking for to help teams innovate together.

The Data-Driven Guide for your Digital Transformation Payday In Digital Transformation Payday: Navigate the Hype, Lower the Risks, Increase Return on Investments, Tim Bottke, Senior Strategy Partner at Deloitte and Associate Professor for Strategy and Digital Transformation at SDA Bocconi, a Financial Times/Forbes/Bloomberg Businessweek Top-Five European business school, delivers a provocative, new perspective on digital business transformation—using research to get beyond the hype and uncover its real financial payback. Have you ever asked yourself: “Should I really embark on a digital transformation journey that is likely full of pain, failure, and high cash-outs? One that puts a lot of pressure on our stock price and my nerves? Who will thank me for that? Will there ever be a measurable return on invest for all these technologies that supports positive market value impact?” If so, this book is for you. You'll find unique insights and guidance for managers, executives, board members, and investors as you navigate an immense array of strategic and operational choices, opportunities, and pitfalls. You'll also learn to demystify digital strategy and technology buzzwords, better define the initial focal point and process of your firm's digital transformation, and establish new ways of thinking in terms of value impacts—and how to measure them—right from the start. The book also includes: A proven framework for defining your next digital transformation effort end to end, and configuring your initiatives for maximum return on investment Empirical data to help you understand your company's odds of navigating your chosen digital transformation initiatives with financial payback An indispensable resource for business leaders, Digital Transformation Payday will also earn a place in the libraries of entrepreneurs, founders, leaders of established companies, and digital enthusiasts.

Straightforward strategies for achieving sustainable practices and business success in the modern organization In Clean: Lessons from Ecolab's Century of Positive Impact, a team of veteran sustainability experts delivers a practical toolkit for creating a forward-looking and sustainability-focused business. From Ecolab's origins in sustainability 100 years ago to its ambitious 2030 environment and social impact goals, this book lays out a roadmap for business transformation and continued growth – today and for the next 100 years. You'll explore the principles and methods required to build and lead a sustainable company. You'll discover how to evolve your focus on sustainability over time, as your organization transforms and grows. You'll learn to: Build and maintain momentum for sustainability initiatives and cement your firm's commitment to new practices through iteration and aligning business units around core, shared sustainability goals. Embed new sustainable practices into your organization's governance and operations DNA Identify and leverage specific sustainability levers that impact a wide variety of key performance indicators Create a set of business processes that enable sustainable future and engage your employees in a higher purposeAn essential playbook for students of sustainability and business, this book is a must-read for the modern manager, executive, or director seeking to solidify their business strategy and future-proof their company. Clean: Lessons from Ecolab's Century of Positive Impact describes the holistic and comprehensive approach to responsible business that we've all been waiting for.

Major Projects are Delayed by Months or Years, and Cost Millions More Than Budgeted, Because of Common Mistakes Made at the Contracting StageOrganizations that invest huge amounts of capital in major building/industrial projects almost never do the engineering and building themselves. They hire engineering and construction contractors to do it for them. Unfortunately, selecting contractors and negotiating the terms of a major project is one of the most difficult aspects of project management...and organizations waste billions of dollars and'bake in'months or years of delay by doing it wrong. Contracting is also the area of project management that is most prone to firmly held opinions unencumbered by any facts. We intend to remedy that situation with this book. Drawing on a properietary detailed database of over 1100 major projects, the world's leading industrial engineering project consultant, Ed Merrow explains: Key Principles of Contracting for Major Projects: Owners are from Mars; contractors are from Venus All the biggest risks in contracting belong to the owner Contracting “games” will normally be won by contractors, not owners Most risk transfer from owners to contractors is an illusion Contractors do good projects well and bad projects poorly Contractors may have shareholders, but they are not your shareholders! Mixing different contract types with different contractors on the same project is unwise Economize on the need for trust; trust only when being trustworthy has value Merrow also explains: Which contract incentives work and which don't and WHY Which of over a dozen contracting strategies work best and which ones hardly ever work and WHY The strategic advice in this book is designed for owners and contractor project managers, team members and supply chain, executives, and other business leaders involved in major projects. It's also an indispensable resource for engineers, leaders of industrial firms, bankers, and academics studying the messy realities of the construction and engineering industries.

Master the four disciplines of strategic fitness essential to executive performance In Strategic, New York Times and Wall Street Journal bestselling author Rich Horwath delivers an incisive roadmap to help leaders at all levels think, plan, and act strategically to navigate every business challenge they face. The book offers business leaders a proven framework―the Strategic Fitness System―containing dozens of tools, techniques, and checklists to confidently master every area of the business, from designing market-winning strategies to shaping the organization's culture. The practical content will help executives in any industry improve what research has shown to be the most important leadership factor to an organization's future success―strategic competence―and use this skill to transform complexity to clarity in charting their strategic direction. The book features: A common language for strategy and business planning Practical tools for developing the four dimensions of executive fitness key to advancing the company's growth: strategy, leadership, organization, and communication Techniques for designing enduring competitive advantage and frameworks for creating innovative new value for customers Methods for evolving the business model to transform the trajectory of the business The Strategic Quotient (SQ)―a validated assessment of an executive's strategic thinking, planning, and execution With practical tools and dozens of real-world examples, readers of Strategic will immediately be able to set direction, create advantage, and achieve executive excellence. Be more than tactical—be Strategic.

••A WALL STREET JOURNAL AND USA TODAY BESTSELLER••Explore the true potential and impact of business automation Digital transformation of the business landscape is well underway, and businesses are being reshaped faster than ever before. Agility and adaptability are now critical components of these business'survival. But building these traits requires a holistic approach with an unrelenting focus on automation. How does one go about developing that focus? In The New Automation Mindset: The Leadership Blueprint for the Era of AI-for-All, renowned entrepreneur and tech strategists Vijay Tella, Scott Brinker, and Massimo Pezzini deliver a guide to implementing automation in the real world, avoiding jargon and vague bromides in favor of concrete examples of the successful integration of automated technologies and descriptions of the positive results they had on the companies that deployed them. In the book, you'll also find: Hands-on advice for C-suite executives, front-line managers, and everyday employees to implement effective automation frameworks Insightful explorations of the innovation and growth advantages of automation Deep treatments of how automation is about more than just RPA—or Robotic Process Automation—and efficiency An inspiring and practical presentation of one of the most essential topics in business today, The New Automation Mindset will earn a place on the bookshelves of founders, entrepreneurs, managers, shareholders, tech enthusiasts, knowledge workers, and anyone else with an interest in digital transformation and commerce.

Create a true culture of inclusion Although progress has been made around equality for many marginalized groups, people with disabilities are still massively underrepresented in organizations'Diversity, Equity, and Inclusion efforts. People with disabilities make up at least 15% of the population, yet they are still too often overlooked. Many people with disabilities are highly motivated, create fantastic work, and add tremendous value to organizations. Disability Friendly is a clarion call to businesses around the world to realize the opportunities presented by employing people with disabilities. It explains the potential of disabled employees, how to create a culture of inclusion, and, in the process, help people with disabilities become proud contributors. In this book, you'll find: Concrete strategies for redesigning work and its processes to embrace all contributing citizens Ways to incorporate disability supports into a business'diversity and inclusion practices and initiatives Methods for reducing the massive cost associated with government disability support payments and repurpose these as investments in the human potential of people with disabilities Ideal for executives, managers, and other business leaders, Disability Friendly will also earn a place in the libraries of Diversity and Inclusion and Human Resources professionals seeking to make an impact on their company and on behalf of a marginalized group.

In Rewired, the world's most influential management consulting firm, McKinsey & Company, delivers a road-tested, how-to manual their own consultants use to help companies build the capabilities to outcompete in the age of digital and AI. Many companies are stuck with digital transformations that are not moving the needle. There are no quick fixes but there is a playbook. The answer is in rewiring your business so hundreds, thousands, of teams can harness technology to continuously create great customer experiences, lower unit costs, and generate value. It's the capabilities of the organization that win the race. McKinsey Digital's top leaders Eric Lamarre, Kate Smaje and Rodney W. Zemmel provide proven how-to details on what it takes in six comprehensive sections – creating the transformation roadmap, building a talent bench, adopting a new operating model, producing a distributed technology environment so teams can innovate, embedding data everywhere, and unlocking user adoption and enterprise scaling. Tested, iterated, reworked, and tested again over the years, McKinsey's digital and AI transformation playbook is captured in the pages of Rewired. It contains diagnostic assessments, operating model designs, technology and data architecture diagrams, how-to checklists, best practices and detailed implementation methods, all exemplified with demonstrated case studies and illustrated with 100+ exhibits. Rewired is for leaders who are ready to roll up their sleeves and do the hard work needed to rewire their company for long-term success.

Proven strategies to build, nurture, and retain world-class talent in a hybrid environment In The Successful Hybrid Team: What the Best Hybrid Teams Know About Culture that Others Don't (But Wish They Did), award-winning diversity and inclusion expert Perrine Farque delivers an eye-opening look into what distinguishes world-class teams from the also-rans. The book explores the permanent changes being made in the modern workplace, how hybrid work is fundamentally changing the nature of teams, and the overwhelming importance of culture in determining performance. The author introduces a four-pillar framework that details what you need to do to hire, lead, and retain a high-performing team in a hybrid world. You'll discover how to create a unified hybrid leadership team, how to build extreme clarity and transparency, how to overcommunicate through digital channels, and how to unify cross-cultural remote teams with cultural awareness. The book also offers: A deep dive into topics like how and why meetings are important, and how to best leverage them in a hybrid environment Descriptions of the most common pitfalls experienced by those leading hybrid teams and how to avoid them Useful tips, resources, and checklists that supplement the four-pillar framework discussed in the bookA can't-miss resource for executives, managers, and other business leaders who find themselves dealing with the new reality of hybrid and remote work, The Successful Hybrid Team will also earn a place in the libraries of human resources and DEI professionals, remote workers, and anyone else who regularly interacts with colleagues, direct reports, or supervisors in a hybrid environment.

A WALL STREET JOURNAL BESTSELLERPut yourself at the center of your team's learning and growth In The Beekeeper, a team of renowned management and leadership professionals deliver an insightful and engaging exploration of what it means to place oneself at the core of learning and growth for the members of your organization. The story is told through the eyes of Catherine, the 43-year-old founder and owner of a rapidly growing business. You'll follow her as she transforms the way she leads and inspires others, revolutionizing the culture at her company by learning from the people around her. The authors lead you through practical strategies and techniques you can implement immediately to achieve extraordinary results in your life and in your business. You'll learn about: Taking a central and active role in the growth and maturation of your employees and leadership team members The author's “Art of Learning to Be Proximal,” a strategy for placing yourself at the core of your company's growth Methods for ensuring your team is putting people first and living your company's mission and values An indispensable guide for founders, entrepreneurs, managers, and executives at growing companies, The Beekeeper will also earn a place on the bookshelves of company board members looking for ways to best contribute to their firm's ongoing success.

Every leader should know the surprising research and strange conclusions of behavioral economics--for fairness, teamwork and productivity You and your colleagues don't always make rational decisions. Sometimes that's a problem that leaders must address, and and sometimes that can be a good thing--when employees put their colleagues interests ahead of their own. Dr. Matthias Sutter, a leading economist from Germany's world-renowned Max Planck Institute explains the latest surprising insights based on behavioral economics research. The book explains how people tick, how they react to incentives (monetary or non-monetary in nature) and what that means for working together—or against each other—at work. Dr. Sutter summarizes new and classic behavorial science research that applies the everyday business world, so leaders can improve teams and organizations, the research-based way. Find out which factors are important for professional success, from career entry to senior management. Start your career on the right footing, advance quicker, and strategize how to meet your goals Understand what's holding your colleagues back from productivity and implement evidence-based changes Identify hidden biases in yourself and others to overcome inequalities and inefficiencies Become a better leader and decision-maker by learning to interpret people's actions Individuals, organizations, and teams will benefit from the often-counterintuitive wisdom in this book. Based on the author's 20 years of research—plus the findings of the world's top behavioral economists—Behavioral Economics for Leaders can help you get your team and your organization where you want to lead it.

Make work suck less and improve the performance of your people with this practical, hands-on guide The COVID-19 pandemic and an ever-changing array of new ways of working seem to have all of us asking, “Does work really have to suck this bad?” It looks like a small taste of flexibility and freedom has made many of us rethink the nature of the work we do and how we do it. In Work Here Now: Think Like a Human and Build a Powerhouse Workplace, Mercer's North American Transformation Leader Melissa Swift delivers an eye-opening roadmap to better work that generates wins for companies and employees alike. In the book, you'll explore different ways to improve the growth-impeding, borderline inhumane people management practices we've created and endured over time. You'll also find: 50 strategies to create a powerhouse workplace at organizational level 50 strategies to create a powerhouse workplace at team level A simple framework to help you make people-centered decisionsAn incisive and practical take on managing and working with people that—for once—doesn't rely on hackneyed idealism or management-by-algorithm, Work Here Now is the hands-on performance improvement tool that executives, managers, HR professionals, and other business leaders have been searching for.

Gear up and equip your organization for an entirely new competitive landscape In The Ecosystem Economy: How to Lead in the New Age of Sectors Without Borders, two McKinsey & Company senior partners offer an incisive and eye-opening look at the emerging ecosystem economy and what it means for companies used to familiar sector siloes. In the book, you'll explore how the most successful companies in the new economy aren't the ones that have applied old-school best practices but, instead, have adopted entirely new mindsets and approaches for a fundamentally transforming market. You'll also find: Explanations of why it's so important for companies to adopt a new approach in the face of a foundationally changing economy (and what they stand to gain) How the new ecosystem economy will continue to evolve and change, dissolving the borders between the traditional sectors of the economy A comprehensive ecosystem playbook that can be applied to firms of any size and in any sector As the barriers between sectors and disciplines come down, organizations everywhere will need to reshape their thinking about value propositions, competition, partnership, organizational and operating models, and performance management. The Ecosystem Economy is your personal roadmap to navigating that new world. It's ideal for managers, executives, and other business leaders seeking fresh new strategies and practical approaches for markets that bear little resemblance to the ones that came before.

Transform your organisation's pricing strategy to take advantage of exciting new opportunities to unlock profitable growth In The Ten Rules of Highly Effective Pricing, renowned pricing strategist Danilo Zatta delivers an insightful and effective roadmap to taking control of your organisation's monetization strategies and boosting profits. The author explains the 10 key elements to transform your price management; such as making pricing a CEO priority, instilling a culture of profit, selling value, differentiating prices, setting up the pricing governance, avoiding price wars and other rules to help capture opportunities for extraordinary profit and growth that companies not observing these rules simply miss out on. In this authoritative yet easy-to-read book, you'll explore inspiring case studies of real-world companies that have realised the tremendous potential of pricing transformation to unlock their firms'latent profitability. You'll also discover the foundational pricing concepts you need to understand if you aim to drive incredible results in your company's top- and bottom lines. This book also offers: All the necessary ingredients for a successful, company-wide pricing transformation Clear explanations of the key elements that determine successful pricing - and how to maximize profitability at the pricing level Strategies for identifying present and future monetization opportunities Techniques for generating immediate wins, as well as strategies for generating long-term advantage A can't-miss resource for managers, founders, executives, directors, and entrepreneurs with a stake in driving growth and profitability in their firms, The Ten Rules of Highly Effective Pricing will also earn a place on the bookshelves of business and management students learning about contemporary pricing strategy.'Company marketers spend a lot of time on promotion and take pricing for granted. Zatta's new book The 10 Rules of Highly Effective Pricing will help wake up company marketers to the profit coming from creative pricing.'- Philip Kotler, S. C. Johnson Distinguished Professor of International Marketing, Kellogg School of Management, Northwestern University

Transformative guidance for putting responsible sourcing at the heart of your supply chain strategy In Certifiable: How Businesses Operationalize Responsible Sourcing, supply chain and corporate social responsibility expert Chris van Bergen delivers a practical and incisive discussion of how to create, implement, and audit transformative socially responsible sourcing practices that create a permanent competitive advantage for your firm. In the book, you'll find start-to-finish guidance on doing the hard work and creative problem solving required to put responsibly sourced products on store shelves. Drawing on his own experience creating the groundbreaking Ethical Handcraft program at non-profit organization Nest, as well as many other real-world case studies, the author shows you exactly how to navigate the complex arena of global supply chains without falling victim to the common pitfalls presented by typical factory auditing systems. You'll also find: Expansive discussions of the impact of corporate finance, Covid-19, shifting consumer attitudes and demographics, and information sharing policies on supply chain transparency Interviews with recognized business leaders in a variety of industries that address the challenges you're likely to face and the solutions you need to overcome them Examples of contemporary businesses that have made corporate social responsibility a central plank of their company's business model and the benefits they've realized as a result An engaging and rigorously supported exploration of the real-world implementation of supply chain transparency and corporate social responsibility, Certifiable belongs on the bookshelves of managers, executives, directors, operations and sourcing professionals, and other business leaders seeking transformative change.