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Generative AI and the remote-work revolution show us every day that we're in a new era. The rules and norms have changed—and so must leadership.And yet, coercive bureaucracy, hierarchy, and control—old ways of thinking and working—are still with us, a deep-seated and powerful legacy. We are living through a profound transition from an old, industrial era to a new one that is digital, transparent, and complex.In this important new book by former dean of Harvard Business School Kim Clark, written with his business school professor son, Jonathan, and management consultant daughter, Erin, the dynamic struggle between two competing paradigms of leadership is compellingly illustrated: an old paradigm that involves control and power over people versus a new one that enables and inspires power through people.With rich examples and stories, the authors show how deeply ingrained the legacy model of leadership remains and how destructive it is, causing waste and loss of human potential, stifling innovation, and ultimately resulting in what the authors call'organizational darkness.'They go on to articulate a new, positive model, one that consciously seeks to do good and to make things better; that cares for people, helping them to thrive; and that mobilizes people to solve tough problems. These three elements, they argue, are the soul, heart, and mind of leadership, and activating them requires careful attention to both the personal and the organizational dimensions of leadership.The narrative is interwoven with probing analysis and reflection, and the authors speak clearly and frankly about the moral aspects and impact of leadership. They also provide a concrete frame and approach for scaling the new model and creating a vibrant leadership system.Leading Through is a deep and essential account of the evolution of our leadership thinking and practice that is both timely and timeless.

The bestselling classic on disruptive innovation by renowned author Clayton M. Christensen.A Wall Street Journal and Businessweek Bestseller.Named by the Economist as one of the six most important books about business ever written.Named by Fast Company as one of the most influential leadership books in its Leadership Hall of Fame.His work is cited by the world's best-known thought leaders, from Steve Jobs to Malcolm Gladwell. In this classic bestseller—one of the most influential business books of all time—innovation expert Clayton Christensen shows how even the most outstanding companies can do everything right yet still lose market leadership.Now with a foreword by Marc Benioff, the cofounder and CEO of Salesforce, Christensen explains why most companies miss out on new waves of innovation. No matter the industry, he says, a successful company with established products will get pushed aside unless managers know how and when to abandon traditional business practices.Offering both successes and failures from leading companies as a guide, The Innovator's Dilemma gives you a set of rules for capitalizing on the phenomenon of disruptive innovation.Sharp, cogent, and provocative—and consistently noted as one of the most valuable business ideas of all time—The Innovator's Dilemma is the book no manager, leader, or entrepreneur should be without.

A year's worth of management wisdom, all in one place.We've reviewed the ideas, insights, and best practices from the past year of Harvard Business Review to keep you up to date on the most cutting-edge, influential thinking driving business today. With authors from Satya Nadella to Lynda Gratton and company examples from Nestlé to TikTok, this volume brings the most current and important management conversations right to your fingertips.This book will inspire you to:Radically redefine the role of managers in your organizationIntegrate your ESG goals into your company's core business modelSeparate the hype from the reality of Web3 and identify opportunities for your businessNavigate conflict and embrace mutual learning across generational differencesIdentify the soft skills needed in the C-suite—and build themEncourage all employees to develop the capabilities around digital transformationThis collection of articles includes'Managers Can't Do It All,'by Diane Gherson and Lynda Gratton;'What Is Web3?,'by Thomas Stackpole;'Selling on TikTok and Taobao,'by Thomas S. Robertson;'Managing in the Age of Outrage,'by Karthik Ramanna;'The Five Stages of DEI Maturity,'by Ella F. Washington;'The Essential Link Between ESG Targets and Financial Performance,'by Mark R. Kramer and Marc W. Pfitzer;'Make the Most of Your One-on-One Meetings,'by Steven G. Rogelberg;'Harnessing the Power of Age Diversity,'by Megan W. Gerhardt, Josephine Nachemson-Ekwall, and Brandon Fogel;'The C-Suite Skills That Matter Most,'by Raffaella Sadun, Joseph Fuller, Stephen Hansen, and PJ Neal;'Your Company Needs a Space Strategy. Now.,'by Matthew Weinzierl, Prithwiraj (Raj) Choudhury, Tarun Khanna, Alan MacCormack, and Brendan Rosseau; and'Democratizing Transformation,'by Marco Iansiti and Satya Nadella.HBR's 10 Must Reads paperback series is the definitive collection of books for new and experienced leaders alike. Leaders looking for the inspiration that big ideas provide, both to accelerate their own growth and that of their companies, should look no further. HBR's 10 Must Reads series focuses on the core topics that every ambitious manager needs to know: leadership, strategy, change, managing people, and managing yourself. Harvard Business Review has sorted through hundreds of articles and selected only the most essential reading on each topic. Each title includes timeless advice that will be relevant regardless of an ever‐changing business environment.

Is your workplace toxic?Toxic workplaces take many forms. Whether you're dealing with a narcissistic boss, a backstabbing colleague, endless microaggressions, or a culture of overwork and burnout, it can feel impossible to know what to do. Should you address the issue directly, play office politics, go to HR, or just keep your head down?The HBR Guide to Navigating the Toxic Workplace will help you set boundaries and change what you can while maintaining your mental health and self-respect through some of the toughest interpersonal challenges you'll face at work.You'll learn how to:Recognize what's fixableHelp bring problems to lightKeep your performance upProtect your reputation and your careerPrevent a toxic culture from infecting your teamRebuild trust and psychological safetyMove on if you choose, without burning bridgesArm yourself with the advice you need to succeed on the job, with the most trusted brand in business. Packed with how-to essentials from leading experts, the HBR Guides provide smart answers to your most pressing work challenges.

The definitive books on one of the most influential business ideas of our time, disruptive innovation.His work is cited by the world's best-known thought leaders, from Steve Jobs to Malcolm Gladwell. In these classic bestsellers, innovation expert Clayton Christensen shows how even the most outstanding companies can do everything right—yet still lost market leadership. In The Innovator's Dilemma, Christensen presents his theory of disruptive innovation and explains that, no matter the industry, a successful company with established products will get pushed aside unless managers know how and when to abandon traditional business practices. In The Innovator's Solution, Christensen and his coauthor, Michael Raynor, expand on the idea of disruption, showing how companies can and should become disruptors themselves. Sharp, cogent, and provocative, these are the two books that no manager, leader, or entrepreneur should be without.

AI—including generative AI—is radically transforming business. Are you ready? Accenture technology leaders Paul Daugherty and Jim Wilson provide crucial insights and advice to help you meet the challenge.Look around you. Artificial intelligence is no longer just a futuristic notion. It's here right now—in software that senses what we need, supply chains that'think'in real time, and now generative AI that is radically reshaping work and productivity. Twenty-first-century pioneer companies are already using AI to innovate and grow fast. The bottom line is this: Businesses that understand how to harness AI can surge ahead. Those that neglect it will fall behind. Which side are you on?In this updated and expanded edition of Human + Machine—including a new chapter on gen AI—Accenture technology leaders Paul Daugherty and Jim Wilson show that the essence of the AI paradigm shift is the transformation of all business processes within an organization, whether related to breakthrough innovation, everyday customer service, or personal productivity habits. As humans and smart machines collaborate ever more closely, work processes become more fluid and adaptive, enabling companies to change them on the fly—or completely reimagine them.Based on the authors'experience and research with fifteen hundred organizations, the book reveals how companies are using the new rules of AI to leap ahead on innovation and profitability and what you can do to achieve similar results. It describes six entirely new types of hybrid human + machine roles that every company must develop, and it includes a'leader's guide'with the five crucial principles required to become an AI-fueled business.Human + Machine provides the missing and much-needed management playbook for success in the new age of AI.

A year's worth of management wisdom, all in one place.We've reviewed the ideas, insights, and best practices from the past year of Harvard Business Review to keep you up to date on the most cutting-edge, influential thinking driving business today. With authors from Ginni Rometty to Robert I. Sutton and company examples from Maersk to Nvidia, this volume brings the most current and important management conversations right to your fingertips.This book will inspire you to:Reskill your organization in the age of AIRid your company of the obstacles that infuriate everyoneUnderstand what today's rainmakers do differentlyMarket sustainable products effectivelyChoose the right sources of demand to grow your company at the right speedUse strategic thinking to create the life you wantThis collection of articles includes'Reskilling in the Age of AI,'by Jorge Tamayo, Leila Doumi, Sagar Goel, Orsolya Kovacs-Ondrejkovic, and Raffaella Sadun;'How Fast Should Your Company Really Grow?,'by Gary P. Pisano;'How to Sustain Your Empathy in Difficult Times,'by Jamil Zaki;'The New-Collar Workforce,'by Colleen Ammerman, Boris Groysberg, and Ginni Rometty;'Rid Your Organization of Obstacles That Infuriate Everyone,'by Robert I. Sutton and Huggy Rao;'Where Does DEI Go from Here?,'by Laura Morgan Roberts;'What Today's Rainmakers Do Differently,'by Matthew Dixon, Ted McKenna, Rory Channer, and Karen Freeman;'The New Era of Industrial Policy Is Here,'by Willy C. Shih;'How to Market Sustainable Products,'by Frederic Dalsace and Goutam Challagalla;'What Does'Stakeholder Capitalism'Mean to You?,'by Lynn S. Paine; and'Use Strategic Thinking to Create the Life You Want,'by Rainer Strack, Susanne Dyrchs, and Allison Bailey.HBR's 10 Must Reads paperback series is the definitive collection of books for new and experienced leaders alike. Leaders looking for the inspiration that big ideas provide, both to accelerate their own growth and that of their companies, should look no further. HBR's 10 Must Reads series focuses on the core topics that every ambitious manager needs to know: leadership, strategy, change, managing people, and managing yourself. Harvard Business Review has sorted through hundreds of articles and selected only the most essential reading on each topic. Each title includes timeless advice that will be relevant regardless of an ever‐changing business environment.

The always-on, hustle culture creates an unhealthy, counterproductive relationship with work.Many workers believe that to compete with other top talent, they must embrace a culture that rewards long hours and a constant connection to work. Businesses and society endorse busyness, overwork, and extreme commitment as the most valued traits in workers. Sometimes that endorsement is explicit, as when Elon Musk told X/Twitter employees to work'long hours at high intensity'or get fired. More often it's an implicit contract, a buildup of organizational and cultural norms and the adoption of new technologies that make it easy to tether people to work.Either way, this workaholic behavior is unhealthy and counterproductive for workers and for organizations. It's time to fight back. Malissa Clark—a preeminent researcher on the culture of overwork—shows you how in Never Not Working. Clark examines overwork and burnout, not just from the individual's perspective but from an organizational perspective too. She delivers a comprehensive, nuanced definition of workaholism, busting myths along the way—working long hours, it turns out, doesn't automatically make you a workaholic. She also helps you assess whether you're falling prey to the phenomenon and whether you're creating workaholics in your organization.Clark shows you how to escape the trap of putting work at the center of everything and thus losing your well-being—or your company's performance—in the process. Deeply researched and written for everyone from leaders to individual contributors, Never Not Working is the essential guide to identifying workaholism in yourself and others and starting on the road to recovery.

A fascinating guide to the rapidly advancing world of artificial intelligence and how this powerful technology will impact our lives, our careers, and our world.Artificial intelligence is driving workforce disruption on a scale not seen since the Industrial Revolution.In schools and universities AI technology has forced a reevaluation of the way students are taught and assessed. Meanwhile, ChatGPT has become a cultural phenomenon, reaching a hundred million users and attracting a reputed $1 trillion investor interest in its parent company, OpenAI.The race to dominate the generative AI market is accelerating at breakneck speed, inspiring breathless headlines and immense public interest.Welcome to AI provides a rare view into a frontier area of computer science that will change everything about how you live and work. Read this book and better understand how to succeed in the AI-enabled future.

The New York Times bestseller and seminal work on disruption—for every company seeking new growth.Clayton Christensen's bestselling book, The Innovator's Dilemma, introduced the groundbreaking idea of disruptive innovation, revealing how even well-run companies can do everything right and yet still lose market leadership.In The Innovator's Solution, Clayton Christensen and Michael Raynor expand on the idea of disruption, explaining how companies can and should become disruptors themselves. Now with a foreword by innovation expert Scott Anthony, this classic work shows just how timely and relevant these ideas continue to be in today's hyper-accelerated business environment and will help anyone trying to transform their business right now.Christensen and Raynor give advice on the business decisions crucial to achieving truly disruptive growth and propose guidelines for developing your own disruptive growth engine. The authors identify the forces that cause managers to make bad decisions as they package and shape new ideas—and offer new frameworks to help create the right conditions, at the right time, for a disruption to succeed. This is a must-read for all senior managers and business leaders responsible for innovation and growth, as well as for members of their teams.Based on in-depth research and theories tested in hundreds of companies across many industries, The Innovator's Solution is a necessary addition to any innovation library—and an essential read for entrepreneurs and business builders worldwide.

HBR's Antidote to the Logan Roy School of Toxic LeadershipFor four unforgettable seasons, Succession has riveted viewers inside and outside the business world. Too absurd to be true, too real to truly be fiction, corporate patriarch Logan Roy, his feuding children, and the executives of Waystar Royco have kept us rapt. Every week the show has dominated office chatter and flooded Slack channels with expletive-laden memes, quotes, and insults.But does the series offer any insights of real-world value to leaders or organizations? Can the psychological power dynamics, nine-figure negotiation tactics, and intricate M&A maneuvers actually teach us something about succeeding in business? Definitely: whatever the Roys do, do the exact opposite.'You Can't Make a Tomelette without Breaking Some Greggs': Toxic Management Lessons from Succession (and What to Do Instead) pairs advice from HBR experts and researchers with some of the most unforgettable, hilarious, and cringey moments from the show. Featuring an introduction by workplace relationship expert Amy Gallo, author of Getting Along and the HBR Guide to Dealing with Conflict, you'll learn about:Giving pep talks that inspire (no f-bombs needed)Holding offsites that work (tip: don't play Boar on the Floor)Avoiding jargon and bizspeak (when the boss asks you to just feed him metadata)Leading with trust (what's Kendall's'wobble'?)And even improving succession planning (beyond never relinquishing control)Succession has served up a billion-dollar buffet of bad business examples we can't look away from. Whether you're a superfan; you're dealing with a Kendall, Shiv, Roman, or Tom in your own life; or you're just curious about the buzz,'You Can't Make a Tomelette without Breaking Some Greggs'is HBR's spoiler-filled, occasionally profane final watch party for an iconic series.

Everything you need to get your best work done, no matter where you do it.For many, working remotely is a dream come true. For others it comes with stress, distraction, and endless video-call fatigue. No matter how you feel about the new world of work, aspects of being part of a far-flung or hybrid team can be challenging. Work from Anywhere: The HBR Guides Collection offers ideas and strategies to help you enjoy the benefits of working from anywhere—and deal with the difficulties that come along with it. Included in this five-book set are: HBR Guide to Remote Work, HBR Guide to Managing Flexible Work, HBR Guide to Work-Life Balance, HBR Guide to Being More Productive, and HBR Guide to Beating Burnout.You'll learn how to:Craft a remote work routine that works for youManage difficult conversations when you can't meet in personKeep your team engaged, both in person and virtuallyAdjust to your coworkers'flexible work arrangementsSet boundaries without alienating your colleaguesMotivate yourself when there's no one looking over your shoulderAvoid work-from-home burnoutArm yourself with the advice you need to succeed on the job, with the most trusted brand in business. Packed with how-to essentials from leading experts, the HBR Guides provide smart answers to your most pressing work challenges.

Lead your hybrid team to success.The strictly nine-to-five office routine no longer exists, and you may be managing a team that works in several different locations at different times of day. How can you keep your team engaged and remain connected and visible, both in person and virtually? Managing Teams in the Hybrid Age: The HBR Guides Collection offers ideas and strategies to lead your team to its highest, most productive potential, whether they're working across the table or across an ocean. Included in this eight-book set are: HBR Guide to Managing Flexible Work, HBR Guide to Remote Work, HBR Guide to Being a Great Boss, HBR Guide to Leading Teams, HBR Guide to Making Every Meeting Matter, HBR Guide to Motivating People, HBR Guide to Collaborative Teams, and HBR Guide to Beating Burnout.You'll learn how to:Adjust to the flexible work arrangements that promote productivity and inclusion for you and your team membersCraft a work-from-home routine that makes it easier, rather than harder, to work remotelyEmbody what it means to be a supportive and successful leaderCreate an efficient, collaborative, and motivated teamHold purposeful, engaging, and efficient meetingsPrioritize employees'professional development and job satisfactionUse passion and influence to promote effective collaborative teamsMake the necessary changes to prevent burnoutArm yourself with the advice you need to succeed on the job, with the most trusted brand in business. Packed with how-to essentials from leading experts, the HBR Guides provide smart answers to your most pressing work challenges.

Performance management is changing. Adapt your approach along with it.For decades, performance management has been seen as an annual chore by managers and HR departments alike. But this process is changing, and there are ways to make it more effective at all levels of your organization.If you read nothing else on performance management in your organization, read these 10 articles. We've combed through hundreds of Harvard Business Review articles and selected the most important ones to help you make your process more adaptable, conduct better feedback conversations, and encourage the growth of your employees.This book will inspire you to:Learn where current performance management processes are falling shortOvercome organizational bias to evaluate performance fairlySculpt employees'jobs to meet their skill sets and interestsBoost collaboration by aligning goals across functionsUse people analytics ethically and transparentlyHelp your people identify and use their strengthsThis collection of articles includes'The Performance Management Revolution,'by Peter Cappelli and Anna Tavis;'Reinventing Performance Management,'by Marcus Buckingham and Ashley Goodall;'Getting 360-Degree Feedback Right,'by Maury A. Peiperl;'The Set-Up-to-Fail Syndrome,'by Jean-François Manzoni and Jean-Louis Barsoux;'Job Sculpting: The Art of Retaining Your Best People,'by Timothy Butler and James Waldroop;'Performance Management Shouldn't Kill Collaboration,'by Heidi K. Gardner and Ivan Matviak;'The Happy Tracked Employee,'by Ben Waber;'Don't Let Metrics Undermine Your Business,'by Michael Harris and Bill Tayler;'Numbers Take Us Only So Far,'by Maxine Williams;'Managers Can't Do It All,'by Diane Gherson and Lynda Gratton; and'Creating Sustainable Performance,'by Gretchen Spreitzer and Christine Porath.HBR's 10 Must Reads paperback series is the definitive collection of books for new and experienced leaders alike. Leaders looking for the inspiration that big ideas provide, both to accelerate their own growth and that of their companies, should look no further. HBR's 10 Must Reads series focuses on the core topics that every ambitious manager needs to know: leadership, strategy, change, managing people, and managing yourself. Harvard Business Review has sorted through hundreds of articles and selected only the most essential reading on each topic. Each title includes timeless advice that will be relevant regardless of an ever‐changing business environment.

Anyone can think more creatively and unlock innovation.Creativity is the key to innovation, but too many projects and teams are organized in ways that stifle new ideas. You need to ensure that creativity can thrive—and that you are part of the process.Fortunately, anyone can use method-driven approaches to teach and learn creativity. The HBR Guide to Unlocking Creativity will show you how to reach your creative potential, manage creative collaboration, and achieve groundbreaking results.This guide will help you:Understand the neuroscience of creativityRun better brainstorming sessions—in person or virtuallyUse design thinking to generate new solutionsModel a mindset of curiosity and experimentationBalance creativity with productivityBring breakthrough ideas to lifeArm yourself with the advice you need to succeed on the job, with the most trusted brand in business. Packed with how-to essentials from leading experts, the HBR Guides provide smart answers to your most pressing work challenges.

Improve the way you work—and feel—by forming better habits.We all have habits. Some of them we've carefully established; others we may have simply fallen into. Some help us get our work done; others hold us back.This book explores how to change your behavior to break counterproductive tendencies, combat everyday stressors, and ultimately reach your goals at work and in life.This volume includes the work of:James ClearRasmus HougaardJacqueline CarterWhitney JohnsonHow to be human at work. The HBR Emotional Intelligence Series features smart, essential reading on the human side of professional life from the pages of Harvard Business Review. Each book in the series offers proven research showing how our emotions impact our work lives, practical advice for managing difficult people and situations, and inspiring essays on what it means to tend to our emotional well-being at work. Uplifting and practical, these books describe the social skills that are critical for ambitious professionals to master.

Take your business education to the next level—and drive your career forward.If you read nothing else to stand out in class and prepare for what's next, read these 10 articles. We've combed through hundreds of Harvard Business Review articles and selected the best ones to help you learn the most important ideas in leadership and management, feel confident in your business classes, and be ready to thrive in any role you take on.This book will inspire you to:Succeed by playing to your strengthsLearn to be more persuasiveGive killer presentationsPerfect your business-writing skillsFind your authentic voice and leadership styleBuild a purposeful careerThis collection of articles includes'Manage Your Work, Manage Your Life,'by Boris Groysberg and Robin Abrahams,'Harnessing the Science of Persuasion,'by Robert B. Cialdini,'How to Give a Killer Presentation,'by Chris Anderson,'The Science of Strong Business Writing,'by Bill Birchard,'How High Achievers Overcome Their Anxiety,'by Morra Aarons-Mele,'How to Play to Your Strengths,'by Laura Morgan Roberts, Gretchen Spreitzer, Jane Dutton, Robert Quinn, Emily Heaphy, and Brianna Barker Caza,'You're Not Powerless in the Face of Imposter Syndrome,'by Keith D. Dorsey,'The Feedback Fallacy,'by Marcus Buckingham and Ashley Goodall,'The Authenticity Paradox,'by Herminia Ibarra,'The C-Suite Skills That Matter Most,'by Raffaella Sadun, Joseph Fuller, Stephen Hansen, and PJ Neal,'Building an Ethical Career,'by Maryam Kouchaki and Isaac Smith, and'From Purpose to Impact,'by Nick Craig and Scott Snook.HBR's 10 Must Reads paperback series is the definitive collection of books for new and experienced leaders alike. Leaders looking for the inspiration that big ideas provide, both to accelerate their own growth and that of their companies, should look no further. HBR's 10 Must Reads series focuses on the core topics that every ambitious manager needs to know: leadership, strategy, change, managing people, and managing yourself. Harvard Business Review has sorted through hundreds of articles and selected only the most essential reading on each topic. Each title includes timeless advice that will be relevant regardless of an ever‐changing business environment.

AI is ready for business. Are you ready for AI?From financial modeling and product design to performance management and hiring decisions, AI and machine learning are becoming everyday tools for managers at businesses of all sizes. But AI systems come with benefits and downsides—and if you can't make sense of them, you're not going to make the right decisions.Whether you need to get up to speed quickly or need a refresher, or you're working with an AI expert for the first time, the HBR Guide to AI Basics for Managers will give you the information and skills you need to succeed.You'll learn how to:Understand key AI terms and conceptsRecognize which of your projects would benefit from AIWork more effectively with your data teamHire the right AI vendors and consultantsDeal with ethical risks before they ariseScale AI across your organizationArm yourself with the advice you need to succeed on the job, with the most trusted brand in business. Packed with how-to essentials from leading experts, the HBR Guides provide smart answers to your most pressing work challenges.

A year of HBR's essential thinking on tech—all in one place.Easy-to-use AI tools, contactless commerce, crypto for business, the mature metaverse—new technologies like these are reshaping organizations at the hybrid office, on factory floors, and in the C-suite. What should you and your company be doing now to take advantage of the new opportunities these technologies are creating—and avoid falling victim to disruption? The Year in Tech 2023: The Insights You Need from Harvard Business Review will help you understand what the latest and most important tech innovations mean for your organization and how you can use them to compete and win in today's turbulent business environment.Business is changing. Will you adapt or be left behind?Get up to speed and deepen your understanding of the topics that are shaping your company's future with the Insights You Need from Harvard Business Review series. Featuring HBR's smartest thinking on fast-moving issues—blockchain, cybersecurity, AI, and more—each book provides the foundational introduction and practical case studies your organization needs to compete today and collects the best research, interviews, and analysis to get it ready for tomorrow.You can't afford to ignore how these issues will transform the landscape of business and society. The Insights You Need series will help you grasp these critical ideas—and prepare you and your company for the future.

Business success begins with trust.Trust is the basis for all that we do as leaders and as organizations. Employees who trust their employers are more productive and creative. Businesses that earn their customers'trust maintain better relationships and reap better results. Meanwhile, breaches of trust between companies and the public are becoming more frequent—and more costly.If you read nothing else on trust, read these 10 articles. We've combed through hundreds of Harvard Business Review articles and selected the most important ones to help you build, maintain, and repair trust, both as a leader and as a company.This book will inspire you to:Develop trust through competence, legitimacy, and impactUnderstand the neuroscience of trustFollow through on your commitments to stakeholdersNegotiate better with an untrustworthy counterpartSee your company through the eyes of your customersRebuild relationships after a breakdown of trustThis collection of articles includes'Begin with Trust,'by Frances X. Frei and Anne Morriss;'The Neuroscience of Trust,'by Paul J. Zak;'Dig, Bridge, Collectively Act,'by Tina Opie and Beth A. Livingston;'Rethinking Trust,'by Roderick M. Kramer;'How to Negotiate with a Liar,'by Leslie K. John;'The Enemies of Trust,'by Robert M. Galford and Anne Seibold Drapeau;'Don't Let Cynicism Undermine Your Workplace,'by Jamil Zaki;'The Trust Crisis,'by Sandra J. Sucher and Shalene Gupta;'Customer Data: Designing for Transparency and Trust,'by Timothy Morey, Theodore'Theo'Forbath, and Allison Schoop;'Operational Transparency,'by Ryan W. Buell; and'The Organizational Apology,'by Maurice E. Schweitzer, Alison Wood Brooks, and Adam D. Galinsky.HBR's 10 Must Reads paperback series is the definitive collection of books for new and experienced leaders alike. Leaders looking for the inspiration that big ideas provide, both to accelerate their own growth and that of their companies, should look no further. HBR's 10 Must Reads series focuses on the core topics that every ambitious manager needs to know: leadership, strategy, change, managing people, and managing yourself. Harvard Business Review has sorted through hundreds of articles and selected only the most essential reading on each topic. Each title includes timeless advice that will be relevant regardless of an ever‐changing business environment.

The ultimate guide to data visualization and information design for business.Making good charts is a must-have skill for managers today. The vast amount of data that drives business isn't useful if you can't communicate the valuable ideas contained in that data—the threats, the opportunities, the hidden trends, the future possibilities.But many think that data visualization is too difficult—a specialist skill that's either the province of data scientists and complex software packages or the domain of professional designers and their visual creativity.Not so. Anyone can learn to produce quality'dataviz'and, more broadly, clear and effective information design. Good Charts will show you how to do it.In this updated and expanded edition, dataviz expert Scott Berinato provides all you need for turning those ordinary charts kicked out of a spreadsheet program into extraordinary visuals that captivate and persuade your audience and for transforming presentations that seem like a mishmash of charts and bullet points into clear, effective, persuasive storytelling experiences.Good Charts shows how anyone who invests a little time getting better at visual communication can create an outsized impact—both in their career and in their organization. You will learn:A framework for getting to better charts in just a few minutesDesign techniques that immediately make your visuals clearer and more persuasiveThe building blocks of storytelling with your dataHow to build teams to bring visual communication skills into your organization and cultureThis new edition of Good Charts not only provides new visuals and updated concepts but adds an entirely new chapter on building teams around the visualization part of a data science operation and creating workflows to integrate visualization into everything you do.Graphics that merely present information won't cut it anymore. Make Good Charts your go-to resource for turning plain, uninspiring charts and presentations into smart, effective visualizations and stories that powerfully convey ideas.

If you're thinking of cutting your midlevel managers in the new world of work, think again.'Middle manager.'The term evokes a bygone industrial era in which managers functioned like cogs in a vast bureaucratic machine. In recent decades, midlevel managers became a favorite target for the chopping block—underappreciated, often considered a superfluous layer of the organization.Not only does this outdated perspective need to change, but the future demands it. In Power to the Middle, McKinsey thought leaders Bill Schaninger, Bryan Hancock, and Emily Field call for a profound reimagining of managers and their roles. They explain how middle managers are uniquely positioned close to the ground but with a crucial connection to company strategy, enabling them to guide their organizations through periods of rapid and complex change, as well as to help shape the new world of work.The authors compellingly illustrate this deep shift in the workplace, showing how:Managers are the key to winning the war for talent, which requires strong people skills to attract and retain the best talent.Managers must shift from merely enforcing rules to challenging them, serving as critical stopgaps for rules that are ineffective or obsolete.Crucially, good managers must not be promoted out of their jobs. Instead, their title and compensation should reflect their high value and allow them to advance within their roles.With rich stories and cutting-edge research, Power to the Middle offers a new model for companies to radically alter the way they hire, train, and reward their midlevel managers—their most valuable asset.

Named one of'10 Must-Read Career and Leadership Books For 2022'by ForbesThe ultimate guide to the essentials of strategy and management, from one of the world's top business thinkers.Over a stellar career, Roger Martin has advised the CEOs of some of the world's most successful companies. From the beginning, he noted that almost every executive he talked to had a'model'—a framework or way of thinking that guided their strategy and activities. But these models tended to become automatic, so much so that when one didn't work, the typical response was just to apply it again—with greater enthusiasm.Martin took a fresh, critical approach to helping. When company leaders came to him with fundamental questions—How do you decide where to play and how to win? What is the key to shaping and changing corporate culture? How can you design a successful, sustainable innovation process?—his first response was to break the spell of the current model with a memo articulating a new way to think about the problem at hand and a more powerful and effective way to successfully overcome it.Over time, these ideas worked their way into Martin's many Harvard Business Review articles. Now, for the first time, they appear together in A New Way to Think. With his trademark incisive intellect and clarity, Martin covers the entire breadth of the management landscape—illuminating the true nature of competition, explaining how company success revolves around customers, revealing how strategy and execution are really the same thing, and much more.Reading like a series of one-on-one sessions with one of the world's leading business thinkers, A New Way to Think is an essential guide for any current or aspiring business leader.

Stop searching for purpose. Build it.We're living through a crisis of purpose. Surveys indicate that people are feeling less connected to the meaning of their work, asking,'How do I find my purpose?'That's the wrong question. You don't find your purpose—you build it. The HBR Guide to Crafting Your Purpose debunks three common myths about purpose: that purpose is found, that you have only one, and that it stays the same over time. Packed with stories, tips, and activities, this book teaches you how to cultivate more meaning in your life and work and endow everything you do with purpose.You'll learn how to:Find the reason behind your workIdentify what makes you feel happy and fulfilledUse job crafting to transform your roleBuild positive, fulfilling relationshipsConnect your work to serviceArm yourself with the advice you need to succeed on the job, with the most trusted brand in business. Packed with how-to essentials from leading experts, the HBR Guides provide smart answers to your most pressing work challenges.

Navigate work successfully as a first-time parent.Just when you're starting to figure out parenting, all of a sudden your leave time is over. You're excited to go back, but you already miss your baby like crazy, and you don't know how you're going to get through the first meeting without dozing off, let alone actually do your job.Succeeding as a First-Time Parent will help you take a deep breath and get through it. Your first year as a working parent will be hard, but it can be truly affirming. You'll find you have energy stores, resources, and supporters that you didn't know existed and that you can make strides forward at work when you're a new mother or father.You'll learn to:Understand all your options for childcareHit the ground running when you return from leaveStay on the career track you want to be onCarry on amid inevitable exhaustion and emotional upheavalSet your family up for success, however you measure itThe HBR Working Parents Series with Daisy Dowling, Series Editor, supports readers as you anticipate challenges, learn how to advocate for yourself more effectively, juggle your impossible schedule, and find fulfillment at home and at work. Whether you're up with a newborn or planning the future with your teen, you'll find the practical tips, strategies, and research you need to make working parenthood work for you.

All the advice you need to succeed as a first-time working parent.The year after having your first baby can be one of the most challenging and disorienting periods of your career. From finding the best childcare when you return to work, to setting expectations with your manager, to getting enough sleep so you can show up as the person you want to be and do your job well—juggling it all can seem impossible.You're not alone, but you're going through a tough moment and you need support. The HBR Working Parents Starter Set offers insights and practical advice from world-class experts on the topics that are the most important to new working parents who want to be great parents and have impactful careers. The five books in this set—Succeeding as a First-Time Parent, Getting It All Done, Taking Care of Yourself, Managing Your Career, and Communicate Better with Everyone—will teach you how to transition back to work effectively, make decisions that align with your priorities, find time for personal development, and make career choices that work for you—and your family. There's no simple answer or foolproof tip to make working parenthood easy—but the strategies in this collection can help set you on the path toward finding success both in your career and as a parent.The HBR Working Parents Series with Daisy Dowling, Series Editor, supports readers as you anticipate challenges, learn how to advocate for yourself more effectively, juggle your impossible schedule, and find fulfillment at home and at work. Whether you're up with a newborn or planning the future with your teen, you'll find the practical tips, strategies, and research you need to make working parenthood work for you.

Five years'worth of management wisdom, all in one place.Get the latest, most significant thinking from the pages of Harvard Business Review in 5 Years of Must Reads from HBR: 2022 Edition. Every year, HBR editors examine the ideas, insights, and best practices from the past twelve months to select the definitive articles that have provoked the most conversation and inspired the most change. From building trust as a leader, to creating a workplace where equity can thrive, to exploring how the work-from-anywhere future is now our present, the articles in this five-book collection will help you manage your daily challenges and meet the changing competitive landscape head-on.Books in HBR's 10 Must Reads series offer essential reading selected from the pages of Harvard Business Review on topics critical to the success of every manager. Each book is packed with advice and inspiration from leading experts such as Michael Porter, Frances X. Frei, Marcus Buckingham, Joan C. Williams, Roger Martin, Robert Livingston, and Katrina Lake. Company examples range from P&G, UPS, and Deloitte to Alibaba, Apple, and Stitch Fix. 5 Years of Must Reads from HBR: 2022 Edition brings the most current and important business conversations to your fingertips.HBR's 10 Must Reads paperback series is the definitive collection of books for new and experienced leaders alike. Leaders looking for the inspiration that big ideas provide, both to accelerate their own growth and that of their companies, should look no further. HBR's 10 Must Reads series focuses on the core topics that every ambitious manager needs to know: leadership, strategy, change, managing people, and managing yourself. Harvard Business Review has sorted through hundreds of articles and selected only the most essential reading on each topic. Each title includes timeless advice that will be relevant regardless of an ever‐changing business environment.

The pressure to'be digital'has never been greater, but you can meet the challenge.The digital revolution is here, changing how work gets done, how industries are structured, and how people from all walks of life work, behave, and relate to each other. To thrive in a world driven by data and powered by algorithms, we must learn to see, think, and act in new ways. We need to develop a digital mindset.But what does that mean? Some fear it means that we all need to become technologists who master the intricacies of coding, algorithms, AI, machine learning, robotics, and who-knows-what's-next.That's not the case. You can develop a digital mindset, and this book shows you how. It introduces three approaches—Collaboration, Computation, and Change—and the perspectives and actions within each approach that will enable you to develop the digital skills you need. With a digital mindset, you'll ask the right questions, make smart decisions, and appreciate new possibilities for a digital future. Leaders who adopt these approaches will be able to develop their organization's talent and prepare their company for successful and continued digital transformation.Award-winning researchers and professors Paul Leonardi and Tsedal Neeley will show you how to do it and let you in on the surprising and welcome secret: developing a digital mindset isn't as hard as you think. Most people can become digitally savvy if they follow the'30 percent rule'—the minimum threshold that gives us enough digital literacy to understand and take advantage of the digital threads woven into the fabric of our world.A digital mindset will future-proof you, your career, and your organization. Learn how to develop one here.

A year's worth of management wisdom, all in one place.We've reviewed the ideas, insights, and best practices from the past year of Harvard Business Review to keep you up to date on the most cutting-edge, influential thinking driving business today. With authors from Francesca Gino to Adam Grant and company examples from Pfizer to Microsoft, this volume brings the most current and important management conversations right to your fingertips.This book will inspire you to:Adopt the best practices for creating a truly flexible workplaceRefocus your strategy to prioritize the few initiatives with the greatest potential impactNavigate the challenges of role transitions--and learn how those in changing roles can get up to speed fasterImplement diversity training that will help employees overcome bias and commit to improvementOvercome roadblocks during the innovation process so rapid experimentation will pay offLead with a commitment to sustainabilityThis collection of articles includes'The Future of Flexibility at Work,'by Ellen Ernst Kossek, Patricia Gettings, and Kaumudi Misra;'Eliminate Strategic Overload,'by Felix Oberholzer-Gee;'Drive Innovation with Better Decision-Making,'by Linda A. Hill, Emily Tedards, and Taran Swan;'Unconscious Bias Training that Works,'by Francesca Gino and Katherine Coffman;'Why You Aren't Getting More from Your Marketing AI,'by Eva Ascarza, Michael Ross, and Bruce G.S. Hardie;'Net Promoter 3.0,'by Fred Reichheld, Darci Darnell, and Maureen Burns;'How Chinese Retailers are Reinventing the Customer Journey,'by Mark J. Greeven, Katherine Xin, and George S. Yip;'The Circular Business Model,'by Atalay Atasu, Céline Dumas, and Luk N. Van Wassenhove;'How to Succeed Quickly in a New Role,'by Rob Cross, Greg Pryor, and David Sylvester;'Accounting for Climate Change,'by Robert S. Kaplan and Karthik Ramanna; and'Persuading the Unpersuadable,'by Adam Grant.HBR's 10 Must Reads paperback series is the definitive collection of books for new and experienced leaders alike. Leaders looking for the inspiration that big ideas provide, both to accelerate their own growth and that of their companies, should look no further. HBR's 10 Must Reads series focuses on the core topics that every ambitious manager needs to know: leadership, strategy, change, managing people, and managing yourself. Harvard Business Review has sorted through hundreds of articles and selected only the most essential reading on each topic. Each title includes timeless advice that will be relevant regardless of an ever‐changing business environment.

A purposeful career path starts with you.As a woman, navigating your career path can be challenging. At times you're faced with lack of support, unconscious bias and negative assumptions, disruptive career pauses, and more. So how can you get beyond these obstacles and progress your career in a way that is meaningful and fulfilling?Taking Charge of Your Career helps readers navigate the tricky territory of charting a rewarding career path. Whether you're new to the workforce, reentering after a pause, or trying to find your way through a midcareer slump, you'll find research, advice, and practical tips to help you move forward.This book will inspire you to:Decide what a meaningful career looks like to youAlign yourself with the right supporters and mentorsApproach hard decisions with confidenceNavigate difficult transitionsBe your own biggest advocateThe HBR Women at Work series spotlights the real challenges and opportunities women experience throughout their careers. With interviews from the popular podcast of the same name and related articles, stories, and research, these books provide inspiration and advice for taking on topics at work like inequity, advancement, and building community. Featuring detailed discussion guides, this series will help you spark important conversations about where we're at and how to move forward.

What will you do when your AI misbehaves?The promise of artificial intelligence is automated decision-making at scale, but that means AI also automates risk at scale. Are you prepared for that risk?Already, many companies have suffered real damage when their algorithms led to discriminatory, privacy-invading, and even deadly outcomes. Self-driving cars have hit pedestrians; HR algorithms have precluded women from job searches; mortgage systems have denied loans to qualified minorities. And often the companies who deployed the AI couldn't explain why the black box made the decision it did.In this environment, AI ethics isn't merely an academic curiosity, it's a business necessity. In Ethical Machines, Reid Blackman gives you all you need to understand AI ethics as a risk management challenge. He'll help you build, procure, and deploy AI in a way that's not only ethical but also safe in terms of your organization's reputation, regulatory compliance, and legal standing—and do it at scale.And don't worry—the book's purpose is to get work done, not to ponder deep and existential questions about ethics and technology. Blackman's clear and accessible writing helps make a complex and often misunderstood concept like ethics easy to grasp. Most importantly, Blackman makes ethics actionable by tackling the big three ethical risks with AI—bias, explainability, and privacy—and tells you what to do (and what not to do) to mitigate them.With practical approaches to everything from writing a strong statement of AI ethics principles to creating teams that effectively evaluate ethical risks, Ethical Machines is the one guide you need to ensure your AI advances your company's objectives instead of undermining them.

The most definitive management ideas of the century, all in one place.Harvard Business Review is the foremost destination for smart management thinking. Now, at its 100th anniversary, this commemorative volume brings together the most influential ideas since its inception.With an introduction written by editor in chief Adi Ignatius, HBR at 100 features business publishing's most influential voices on innovative topics, including:Michael E. Porter on competitive strategyClayton M. Christensen on disruptive innovationTim Brown on design thinkingLinda A. Hill on being a first-time managerDaniel Goleman on emotional intelligenceErik Brynjolfsson and Andrew McAfee on artificial intelligenceRobert Livingston on racial equity at workAmy C. Edmondson and Mark Mortensen on psychological safetyRobert B. Cialdini on the science of persuasionW. Chan Kim and Renée Mauborgne on blue ocean strategyGary Hamel and C.K. Prahalad on strategic intentPeter F. Drucker on managing yourselfWhether you're a longtime reader or you're picking up an HBR volume for the first time, this book offers all you need to understand the most critical ideas in management.

Everything you need to have a successful career and be the dad you want to be.Finally, we've moved past the days when providing for your family meant taking a backseat role in your children's lives. Still, many working dads aren't finding the support and flexibility they need, and the time-management challenge of performing at work while being a present dad at home can feel impossible.The HBR Working Dads Collection can help you manage this tension. Drawing on the wisdom of world-class experts and parents alike, it provides practical advice on the topics most important to those who want to be great fathers and have impactful careers. The six books in this set—Advice for Working Dads, Getting It All Done, Managing Your Career, Taking Care of Yourself, Communicate Better with Everyone, and Two-Career Families—will teach you how to transition into your new role as a working father, communicate effectively with your employer and your family, prioritize time to address your personal needs, and navigate being part of a two-career family. There's no one simple answer or foolproof tip to make working fatherhood easy, but the strategies in this collection can help set you on a path toward finding success, both in your career and as a dad.The HBR Working Parents Series with Daisy Dowling, Series Editor, supports readers as you anticipate challenges, learn how to advocate for yourself more effectively, juggle your impossible schedule, and find fulfillment at home and at work. Whether you're up with a newborn or planning the future with your teen, you'll find the practical tips, strategies, and research you need to make working parenthood work for you.

Manage the competing demands of working motherhood.As a working mother, you often draw the short straw. You carry most of the burden of caregiving and household chores, and your career can suffer because of it. Bosses and coworkers assume that since you're focused on your family, you don't prioritize work. But when you choose your job over quality time with your kids, it feels like you're letting down the people you love most.The HBR Working Moms Collection can help you alleviate this tension. Drawing on the wisdom of world-class experts and parents alike, it will help you strike the right balance between family and work so you can prioritize what matters most and feel fulfilled in all areas of your life. The six books in this set—Advice for Working Moms, Getting It All Done, Managing Your Career, Taking Care of Yourself, Communicate Better with Everyone, and Two-Career Families—will teach you how to transition back to work effectively, eliminate working-mom guilt, balance being a caregiver with being an employee, prioritize time to address your personal needs, communicate successfully with your employer and with your family, and navigate being part of a two-career family. There's no one simple answer or foolproof tip to make working motherhood easy, but the strategies in this collection can help set you on a path toward finding success, both in your career and as a mom.The HBR Working Parents Series with Daisy Dowling, Series Editor, supports readers as you anticipate challenges, learn how to advocate for yourself more effectively, juggle your impossible schedule, and find fulfillment at home and at work. Whether you're up with a newborn or planning the future with your teen, you'll find the practical tips, strategies, and research you need to make working parenthood work for you.

Find a way to work that works for you.The 9-to-5 office routine no longer exists. Many employees have the option to work anywhere, any time. But how do you find the flexible arrangement that's right for you? And how do you manage a team when they're all working in different places and on different schedules?The HBR Guide to Managing Flexible Work is filled with practical tips and advice to help you and your team stay productive and connected, no matter when or where you work. You'll learn how to:Set a flexible work schedule that meets your needsRemain connected and visible Get more done—in less timeMake the most of hybrid meetingsKeep your team engaged, both in person and virtuallyArm yourself with the advice you need to succeed on the job, with the most trusted brand in business. Packed with how-to essentials from leading experts, the HBR Guides provide smart answers to your most pressing work challenges.

Build a mentally healthy workplace.Mental health is just as important as physical health. Yet being honest about depression, anxiety, and other psychological conditions at work can feel risky—and hasn't always been welcome. How can you ensure that you and your colleagues feel as though mental health is supported at the office?The HBR Guide to Better Mental Health at Work contains practical tips and advice to help you bring mental health out of the shadows and into everyday conversations. You'll learn how to:Build habits to support your mental healthStay productive even when you're not feeling like yourselfTalk about mental heath with peers and managersReach out to someone who might be strugglingConsider the impact of intersectionalityOffer the benefits people really needFight the stigma and reduce shameArm yourself with the advice you need to succeed on the job, with the most trusted brand in business. Packed with how-to essentials from leading experts, the HBR Guides provide smart answers to your most pressing work challenges.

Named the Best Management Book of 2021 by strategy+businessNamed one of'this month's top titles'in the Financial Times in September 2021Named to the longlist for the 2021 Outstanding Works of Literature (OWL) Award in the Management & Culture categoryA plan for conquering collaborative overload to drive performance and innovation, reduce burnout, and enhance well-being.Most organizations have created always-on work contexts that are burning people out and hurting performance rather than delivering productivity, innovation and engagement. Collaborative work consumes 85% of employees'time and is drifting earlier into the morning, later into the night, and deeper into the weekend.The dilemma is that we all need to collaborate more to create effective organizations and vibrant careers for ourselves. But conventional wisdom on teamwork and collaboration has created too much of the wrong kind of collaboration, which hurts our performance, health and overall well-being.In Beyond Collaboration Overload, Babson professor Rob Cross solves this paradox by showing how top performers who thrive at work collaborate in a more purposeful way that makes them 18-24% more efficient than their peers. Good collaborators are distinguished by the efficiency and intentionality of their collaboration—not the size of their network or the length of their workday.Through landmark research with more than 300 organizations, in-depth stories, and tools, Beyond Collaboration Overload will coach you to reclaim close to a day a week when you:Identify and challenge beliefs that lead you to collaborate too quicklyImpose structure in your work to prevent unproductive collaborationAlter behaviors to create more efficient collaborationIt then outlines how successful people invest this reclaimed time to:Cultivate a broad network—not a big one—for innovation and scaleEnergize others—a strong predictor of high performanceConnect with others to reduce micro-stressors and enhance physical and mental well-beingCross'framework provides relief from the definitive problem of our age—dysfunctional collaboration at the expense of our performance, health and overall well-being.

If you read nothing else on change management, read these definitive articles from Harvard Business Review.Most companies'change initiatives fail. Yours don't have to. HBR's 10 Must Reads on Change Management 2-Volume Collection provides enduring ideas and practical advice to help you spearhead change in your organization. Bringing together HBR's 10 Must Reads on Change Management and HBR's 10 Must Reads on Change Management, Vol. 2, this collection includes twenty articles selected by HBR's editors and features the indispensable article'Leading Change'by John Kotter.From timeless classics to the latest game-changing ideas from thought leaders W. Chan Kim, Renee Mauborgne, Tim Brown, Roger Martin, and more, HBR's 10 Must Reads on Change Management 2-Volume Collection will inspire you to:Lead through the eight critical stages of changeEstablish a sense of urgencyOvercome addiction to the status quoTransform your company's cultureMinimize the pain of changeGet reorgs rightReshape your organization for climate sustainabilityScale agile practices throughout your companyLead change when business is good&#8212but also when times are toughHBR's 10 Must Reads paperback series is the definitive collection of books for new and experienced leaders alike. Leaders looking for the inspiration that big ideas provide, both to accelerate their own growth and that of their companies, should look no further. HBR's 10 Must Reads series focuses on the core topics that every ambitious manager needs to know: leadership, strategy, change, managing people, and managing yourself. Harvard Business Review has sorted through hundreds of articles and selected only the most essential reading on each topic. Each title includes timeless advice that will be relevant regardless of an ever‐changing business environment.

Named to the longlist for the 2021 Outstanding Works of Literature (OWL) Award in the Sales & Marketing categoryIn this smart, practical, and research-based guide, Harvard Business School professor Frank Cespedes offers essential sales strategies for a world that never stops changing.The rise of e-commerce. Big data. AI. Given these trends (and many others), there's no doubt that sales is changing. But much of the current conventional wisdom is misleading and not supported by empirical data.If you as a manager fail to separate fact from hype, you will make decisions based on faulty assumptions and, in a competitive market, eventually fall behind those with a keener grasp of the current selling environment.In this no-nonsense book, sales expert and Harvard Business School professor Frank Cespedes provides sales managers and executives with the tools they need to separate the signal from the noise. These include how to:Hire and deploy the right talentPay and incentivize your sales forceImprove ROI from your training programsCreate a comprehensive sales modelSet and test the right pricesBuild and manage a multichannel approachBrimming with fascinating examples, insightful research, and helpful diagnostics, Sales Management That Works will help sales managers build a great sales team, create an optimal strategy, and steer clear of hype and fads. Salespeople will be better equipped to respond to changes, executives will be able to track and accelerate ROI, and readers will understand why improving selling is a social as well as an economic responsibility of business.

Navigate the complex decisions and critical relationships necessary to create and sustain a healthy family business&#8212and business family.Though'family business'may sound like it refers only to mom-and-pop shops, businesses owned by families are among the most significant and numerous in the world. But surprisingly few resources exist to help navigate the unique challenges you face when you share the executive suite, financial statements, and holidays. How do you make the right decisions, critical to the long-term survival of any business, with the added challenge of having to do so within the context of a family?The HBR Family Business Handbook brings you sophisticated guidance and practical advice from family business experts Josh Baron and Rob Lachenauer. Drawing on their decades-long experience working closely with a wide range of family businesses of all sizes around the world, the authors present proven methods and approaches for communicating effectively, managing conflict, building the right governance structures, and more.In the HBR Family Business Handbook you'll find:A new perspective on what makes family businesses succeed and failA framework to help you make good decisions togetherStep-by-step guidance on managing change within your business familyKey questions about wealth, unique to family businesses, that you can't afford to ignoreAssessments to help you determine where you are&#8212and where you want to goStories of real companies, from Marchesi Antinori to Radio FlyerChapter summaries you can use to reinforce what you've learnedKeep this comprehensive guide with you to help you build, grow, and position your family business to thrive across generations.HBR Handbooks provide ambitious professionals with the frameworks, advice, and tools they need to excel in their careers. With step-by-step guidance, time-honed best practices, and real-life stories, each comprehensive volume helps you to stand out from the pack&#8212whatever your role.

You want the most important ideas for executives all in one place.Now you can have them&#8212in a set of HBR's 10 Must Reads, available as an 8-volume paperback boxed set or as an ebook set. We've combed through hundreds of Harvard Business Review articles on topics such as emotional intelligence, communication, change, leadership, strategy, managing people, and managing yourself and selected the most important ones to help you maximize your own and your organization's performance. The HBR's 10 Must Reads for Executives Boxed Set includes 8 bestselling collections:HBR's 10 Must Reads for CEOsHBR's 10 Must Reads on BoardsHBR's 10 Must Reads on LeadershipHBR's 10 Must Reads on Strategy Vol. 1HBR's 10 Must Reads on Strategy Vol. 2HBR's 10 Must Reads on Change ManagementHBR's 10 Must Reads on RiskHBR's 10 Must Reads on Organizational ResilienceThe HBR's 10 Must Reads for Executives Boxed Set makes a smart gift for your team, colleagues, clients, or yourself. The ebook set is available in PDF, ePub, and Mobi formats.HBR's 10 Must Reads paperback series is the definitive collection of books for new and experienced leaders alike. Leaders looking for the inspiration that big ideas provide, both to accelerate their own growth and that of their companies, should look no further. HBR's 10 Must Reads series focuses on the core topics that every ambitious manager needs to know: leadership, strategy, change, managing people, and managing yourself. Harvard Business Review has sorted through hundreds of articles and selected only the most essential reading on each topic. Each title includes timeless advice that will be relevant regardless of an ever‐changing business environment.

Build resilience in your company to weather the greatest crises.If you read nothing else on organizational resilience, read these 10 articles. We've combed through hundreds of Harvard Business Review articles and selected the most important ones to help your company prepare for and overcome disruption, social upheaval, and disaster.This book will inspire you to:Reposition your core business while launching a separate, disruptive businessBuild the ability to continually anticipate and adjust to emerging trendsPrepare for the business implications of climate changeLearn about the risks of hyperefficient businessesDevelop organizational gritRebound from a recession faster than your competitorsLead your company through any kind of crisisThis collection of articles includes'How Resilience Works'by Diane Coutu;'The Quest for Resilience'by Gary Hamel and Liisa Valikangas;'Disruptive Technologies: Catching the Wave'by Joseph L. Bower and Clayton M. Christensen;'Organizational Grit'by Thomas H. Lee and Angela L. Duckworth;'Leading in Times of Trauma'by Jane E. Dutton, Peter J. Frost, Monica C. Worline, Jacoba M. Lilius, and Jason M. Kanov;'Learning from the Future'by J. Peter Scoblic;'Leading a New Era of Climate Action'by Andrew Winston;'The High Price of Efficiency'by Roger L. Martin;'Reigniting Growth'by Chris Zook and James Allen;'Global Supply Chains in a Post-Pandemic World'by Willy C. Shih; and'Roaring Out of Recession'by Ranjay Gulati, Nitin Nohria, and Franz Wohlgezogen.HBR's 10 Must Reads paperback series is the definitive collection of books for new and experienced leaders alike. Leaders looking for the inspiration that big ideas provide, both to accelerate their own growth and that of their companies, should look no further. HBR's 10 Must Reads series focuses on the core topics that every ambitious manager needs to know: leadership, strategy, change, managing people, and managing yourself. Harvard Business Review has sorted through hundreds of articles and selected only the most essential reading on each topic. Each title includes timeless advice that will be relevant regardless of an ever‐changing business environment.

Are you a good boss—or a great one?Good bosses can handle the day-to-day work of running a team. Great bosses go beyond that, finding ways to help employees become better versions of themselves as people and professionals. But as a manager, how do you reach that next level?The HBR Guide to Being a Great Boss contains practical tips and advice to help you become a more well-rounded leader, one who sparks creativity, engagement, collaboration, and growth in your team. You'll learn how to:Magnify your people's strengthsCreate a welcoming, inclusive cultureCommunicate effectively—and regularly—with your teamChallenge your people to grow beyond their current limitsRecognize and reward good workEstablish yourself as a trustworthy leader and colleagueArm yourself with the advice you need to succeed on the job, with the most trusted brand in business. Packed with how-to essentials from leading experts, the HBR Guides provide smart answers to your most pressing work challenges.

A year's worth of management wisdom, all in one place.We've reviewed the ideas, insights, and best practices from the past year of Harvard Business Review to keep you up-to-date on the most cutting-edge, influential thinking driving business today. With authors from Frances Frei to Morton T. Hansen and company examples from UPS to Apple, this volume brings the most current and important management conversations right to your fingertips.This book will inspire you to:Build trust&#8212the most essential form of capital a leader hasAdopt the best practices for hybrid workNavigate the challenges of workplace anxietyReconsider your approach to innovation by challenging everyday notions of valueAssess whether to team up with a rival and how to manage the relationshipBreak through the organizational barriers that impede gender and racial equityLead with a commitment to sustainabilityThis collection of articles includes'Begin with Trust,'by Frances Frei and Anne Morriss;'Cultural Innovation,'by Douglas Holt;'The Rules of Co-opetition,'by Adam Brandenburger and Barry Nalebuff;'Negotiating Your Next Job,'by Hannah Riley Bowles and Bobbi Thomason;'Leading Through Anxiety,'by Morra Aarons-Mele;'When Machine Learning Goes Off the Rails,'by Boris Babic, I. Glenn Cohen, Theodoros Evgeniou, and Sara Gerke;'Getting Serious About Diversity,'by Robin J. Ely and David A. Thomas;'How to Promote Racial Equity in the Workplace,'by Robert Livingston;'Our Work-from-Anywhere Future,'by Prithwiraj Raj) Choudhury;'A More Sustainable Supply Chain,'by Veronica H. Villena and Dennis A. Gioia; and'How Apple Is Organized for Innovation,'by Joel M. Podolny and Morten T. Hansen.HBR's 10 Must Reads paperback series is the definitive collection of books for new and experienced leaders alike. Leaders looking for the inspiration that big ideas provide, both to accelerate their own growth and that of their companies, should look no further. HBR's 10 Must Reads series focuses on the core topics that every ambitious manager needs to know: leadership, strategy, change, managing people, and managing yourself. Harvard Business Review has sorted through hundreds of articles and selected only the most essential reading on each topic. Each title includes timeless advice that will be relevant regardless of an ever‐changing business environment.

A Wall Street Journal BestsellerYour personal goals need a long-term strategy.It's no secret that we're pushed to the limit. Today's professionals feel rushed, overwhelmed, and perennially behind. So we keep our heads down, focused on the next thing, and the next, without a moment to breathe.How can we break out of this endless cycle and create the kind of interesting, meaningful lives we all seek?Just as CEOs who optimize for quarterly profits often fail to make the strategic investments necessary for long-term growth, the same is true in our own personal and professional lives. We need to reorient ourselves to see the big picture so we can tap into the power of small changes that, made today, will have an enormous and disproportionate impact on our future success. We need to start playing The Long Game.As top business thinker and Duke University professor Dorie Clark explains, we all know intellectually that lasting success takes persistence and effort. And yet so much of the relentless pressure in our culture pushes us toward doing what's easy, what's guaranteed, or what looks glamorous in the moment. In The Long Game, she argues for a different path. It's about doing small things over time to achieve our goals—and being willing to keep at them, even when they seem pointless, boring, or hard.In The Long Game, Clark shares unique principles and frameworks you can apply to your specific situation, as well as vivid stories from her own career and other professionals'experiences. Everyone is allotted the same twenty-four hours—but with the right strategies, you can leverage those hours in more efficient and powerful ways than you ever imagined. It's never an overnight process, but the long-term payoff is immense: to finally break out of the frenetic day-to-day routine and transform your life and your career.

Great leaders embrace a higher purpose to win. The Net Promoter System shines as their guiding star.Few management ideas have spread so far and wide as the Net Promoter System (NPS). Since its conception almost two decades ago by customer loyalty guru Fred Reichheld, thousands of companies around the world have adopted it—from industrial titans such as Mercedes-Benz and Cummins to tech giants like Apple and Amazon to digital innovators such as Warby Parker and Peloton.Now, Reichheld has raised the bar yet again. In Winning on Purpose, he demonstrates that the primary purpose of a business should be to enrich the lives of its customers. Why? Because when customers feel this love, they come back for more and bring their friends—generating good profits. This is NPS 3.0 and it puts a new take on the age-old Golden Rule—treat customers the way you would want a loved one treated—at the heart of enduring business success. As the compelling examples in this book illustrate, companies with superior NPS consistently deliver higher returns to shareholders across a wide array of industries.But winning on purpose isn't easy. Reichheld also explains why many NPS practitioners achieve just a small fraction of the system's full potential, and he presents the newest thinking and best practices for doing NPS right. He unveils the Earned Growth Rate (EGR): the first reliable, complementary accounting measure that can truly leverage the power of NPS.With keen insight and moving personal stories, Reichheld advances the thinking and practice of NPS. Winning on Purpose is your indispensable guide for inspiring customer love within your own teams and using Net Promoter to achieve both personal and business success.

Named one of 10 Best New Management Books for 2022 by Thinkers50Named to the shortlist for the 2021 Outstanding Works of Literature (OWL) Award in the Management & Culture CategoryIn this important and timely book, workplace well-being expert Jennifer Moss helps leaders and individuals prevent burnout and create healthier, happier, and more productive workplaces.We tend to think of burnout as a problem we can solve with self-care: more yoga, better breathing techniques, and more resilience. But evidence is mounting that applying personal, Band-Aid solutions to an epic and rapidly evolving workplace phenomenon isn't enough—in fact, it's not even close. If we're going to solve this problem, organizations must take the lead in developing an antiburnout strategy that moves beyond apps, wellness programs, and perks.In this eye-opening, paradigm-shifting, and practical guide, Jennifer Moss lays bare the real causes of burnout and how organizations can stop the chronic stress cycle that an alarming number of workers suffer through. The Burnout Epidemic explains:What causes burnout—and what organizations can do to prevent itWhy traditional wellness initiatives fall shortHow companies can build an antiburnout strategy based on prevention, not perksHow leaders can measure burnout in their own organizationsWhat leaders can do to develop a healthier culture that prioritizes resilience and curiosityAs the pandemic has shown, self-care is important, but it's not a cure-all for burnout. Employers need to do more. With fascinating research, new findings from the pandemic, and interviews with business leaders around the globe, The Burnout Epidemic offers readers insightful and actionable advice that will empower them to help themselves—and their employees—feel healthier and happier at work.

The future is here. How is your organization responding?Amid the turbulence of a global pandemic, worldwide social justice movements, and accelerated digital transformation, one thing is clear&#8212work will no longer be the same. Employees now expect a flexible, inclusive workplace and a deeper connection to their employer. Organizations must commit to doing good for their people and communities. What should you and your company be doing to adapt?The Future of Work: The Insights You Need from Harvard Business Review will provide you with today's most essential thinking about creating a work-from-anywhere organization, harnessing AI as part of your team, creating an inclusive culture, and building a purpose-driven organization.Business is changing. Will you adapt or be left behind?Get up to speed and deepen your understanding of the topics that are shaping your company's future with the Insights You Need from Harvard Business Review series. Featuring HBR's smartest thinking on fast-moving issues&#8212blockchain, cybersecurity, AI, and more&#8212each book provides the foundational introduction and practical case studies your organization needs to compete today and collects the best research, interviews, and analysis to get it ready for tomorrow.You can't afford to ignore how these issues will transform the landscape of business and society. The Insights You Need series will help you grasp these critical ideas&#8212and prepare you and your company for the future.

Your relationships with your'smart'products are about to get a lot more personal.Think how commonplace it is now for people to ask Siri for the weather forecast, deploy Roomba to clean their homes, or summon Alexa to turn on the lights. The'smart home'market will reach well over $100 billion in the next five years on the promise of products that are truly integrated with our cooking, cleaning, entertainment, security, and hygiene habits.But the reality is, these first-generation'smart'products aren't very smart&#8212yet. We're clearly seeing only the tip of the iceberg in terms of capability and how such products can enhance our lives. How do we take it to the next level?In a word, design&#8212and more specifically, social design. In this fascinating and instructive book, leading product design expert Carla Diana describes how new technology is allowing designers to humanize consumer products in delightfully subtle ways. Showcasing vivid examples of social design principles such as'product presence,''object expression,'and'interaction intelligence,'we see how inventive uses of light, sound, and movement can evoke human responses to even the most mundane products. Diana offers clear guidelines and takeaways for conceptualizing, building, and optimizing products using such methods as bodystorming, scenario storyboarding, video prototyping, behavior charting, and more.My Robot Gets Me provides keen insights and practical advice to anyone interested or involved in the burgeoning smart marketplace, from product designers and developers to managers and venture capitalists.

Is your message getting through? The right communication tactics can motivate your people&#8212and fuel your business.Get more of the ideas you want, from the authors you trust, with HBR's 10 Must Reads on Communication (Vol. 2). We've combed through hundreds of Harvard Business Review articles and selected the most important ones to help you get your message across&#8212whether you're speaking face-to-face or connecting with someone across the world.With insights from leading experts including Erin Meyer, Heidi Grant, and Douglas Stone, this book will inspire you to:Power your organization through conversationUnlock value in your organization by asking better questionsImprove your ability to give&#8212and receive&#8212adviceAchieve better outcomes in cross-cultural negotiationsCreate smart, effective data visualizationsSpark collaboration, learning, and innovation using digital toolsThis collection of articles includes:'Leadership Is a Conversation,'by Boris Groysberg and Michael Slind;'The Surprising Power of Questions,'by Alison Wood Brooks and Leslie K. John;'A Second Chance to Make the Right Impression,'by Heidi Grant;'The Art of Giving and Receiving Advice,'by David A. Garvin and Joshua D. Margolis;'Find the Coaching in Criticism,'by Sheila Heen and Douglas Stone;'Visualizations That Really Work,'by Scott Berinato;'What Managers Need to Know About Social Tools,'by Paul Leonardi and Tsedal Neeley;'Be Yourself, But Carefully,'by Lisa Rosh and Lynn Offermann;'How to Preempt Team Conflict,'by Ginka Toegel and Jean-Louis Barsoux;'Getting to Si, Ja, Oui, Hai, and Da,'by Erin Meyer; and'Cultivating Everyday Courage,'by James R. Detert.HBR's 10 Must Reads paperback series is the definitive collection of books for new and experienced leaders alike. Leaders looking for the inspiration that big ideas provide, both to accelerate their own growth and that of their companies, should look no further. HBR's 10 Must Reads series focuses on the core topics that every ambitious manager needs to know: leadership, strategy, change, managing people, and managing yourself. Harvard Business Review has sorted through hundreds of articles and selected only the most essential reading on each topic. Each title includes timeless advice that will be relevant regardless of an ever‐changing business environment.