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Adopting an Agile approach can revolutionise business analysis working practices. Agile focuses on iterative development and incremental delivery of software solutions, enabling a clear focus on customer needs and early delivery of new or enhanced software products. This revised edition reflects the latest Agile developments and provides a comprehensive introduction to Agile methods and techniques, explaining how they may be applied within the business analysis and holistic business change contexts. Written by industry experts, this new edition is ideal for any business analysts who work in an Agile environment and wish to understand or extend their understanding of Agile practices. Recommended reading for BCS Professional Certificate in Agile Business Analysis.

This book provides a comprehensive and systematic assessment of the application of the Index of Qualitative Variation (IQV) to the workplace. Like its preceding companion books, this book offers human resources practitioners and researchers in the nonprofit, private, and public sectors a hands-on guide on how to measure demographic and organizational diversity. Examples of how the IQV is applied to employment data are provided throughout the book.

This book extends strategic diversity work beyond internal organization efforts toward social engagement and accountability and supports organizations to ground social impact across both business and employee interests, the first of which is ethics, covered in the initial chapter. Organizations around the world are committed to increasing the racial diversity of their employees. Simultaneously, there is also greater interest in creating more welcoming and psychologically safe environments for people of color within organizations.As the workforce demographics shift because of these initiatives, the interests and needs of the employee population have also shifted. This shift presents a challenge for organizations to move beyond symbolic diversity, equity, and inclusion (DE&I) work, of which increasing racial representation is chief, to helping organizations understand how to determine which issues to support of concern, value, and importance to their employees and society.Essentially, this book, a venture into the field called transorganization development, also moves beyond the traditional view of corporate social responsibility to take the position that businesses have a responsibility to make the world a better place by taking proactive stances on the many challenges facing the world today, including DE&I and accessibility. Many employees today expect their employers to take positions that will lead to making the world a better place.

Of course, anyone would want to wake up from a really bad dream - especially one that seemed like it may never end, while successively stripping away joys and conveniences of our modern living. The COVID-19 pandemic bestowed on us a collective nightmare experience of varying intensity, akin to a'Black Swan'event, as author and mathematical philosopher Nassim Taleb might describe—given its universal rarity and devastating effects and seeming predictability in hindsight. However, we may remember this remarkable time in our history rather as a'White Swan'event—one that catalyzed a more common occurrence of evolving Environmental, Social, and Governance (ESG) principles, a mainstreaming of sustainability—fueled by the digital innovations that designed ways to survive and thrive into a new, and more holistic, world order. Now, as we emerge from the remnants of the pandemic's aftermath, we find ourselves at the late dawn of a new geologic epoch—the'Anthropocene'—where the impact of humans on the planet's geology and ecosystems looms so monumentally that the gravest threat to our existence stems from our own actions. Contained within these pages, you will discover insights from leaders across diverse domains—community, industry, public administration, and the investment community. Through their own experiences, we unfurl'White Swan sightings'— moments when sustainability flourished in response to reverberations of the COVID-19 virus. More poignantly, the journey ahead carries us beyond the realm of the Black Swan, while the acceleration of digital innovations equips us to herald a new era out of the Anthropocene and into a new one, with sustainability innovations as a critical placemat. The humanistic seismic shifts caused by the Pandemic will generate a future of holistic interoperability between digital and organic matters. We are on the brink of designing unprecedented harmony with each other and equilibrium of regenerative growth with the world around us. The urgency has never been greater, nor the possibilities so profound.

Transform your organization by making silos a thing of the past In Boundless, two leaders in transformation and customer success deliver an inspiring and exciting new approach to succeeding in an increasingly decentralized and digital-first world. In the book, you'll learn how to demolish organizational silos once and for all, allowing resources to flow across networks, ecosystems, and communities. The authors explain the seven principles underlying their unique and effective “Boundless” paradigm: connection, integration, decentralization, mobility, continuity, autonomy, and shared success. Walking you through the blueprint for transformative, resilient business success, Boundless also offers: Strategies for mapping the Boundless principles to key technological advances, including digital platforms, blockchain, AI, robotics, cloud computing, and more Ways to achieve the operational, organizational, and technological shifts necessary to succeed in an entirely transformed world Tools for combatting the natural tendency of employees to accumulate and protect resources within company silosAn invaluable resource for managers, executives, directors, and other business leaders, Boundless will also earn a place in the libraries of founders, entrepreneurs, and consultants who seek to create an enduring competitive advantage for themselves or their clients.

Have you ever wondered about the enigmatic world of consultancy and whether it might be the right fit for you? If the title'consultant'has ever piqued your curiosity, then this book is your passport into that realm. Drawing from firsthand experience, the author takes us on a journey from initial skepticism to eventual admiration for consultants. With a memorable encounter as the pivot, she recalls an old colleague's dismissive description of consultants:'They ask you for your watch and then tell you the time.'Yet, her personal experience was vastly different. She met a consultant who was insightful, engaged, and who connected the dots in a way that seemed effortlessly brilliant.So, what is a consultant? This book delves into the various shades of consultancy, busting myths and reshaping perceptions. While traditional definitions, like Schein's 2016 explanation, depict consultants as mere distant experts, the book advocates a more modern and relevant perspective: Consultants as partners and helpers.The world of consultancy is diverse, ranging from deep subject matter experts like HR technology aficionados, data aficionados with access to vast amounts of invaluable information, embedded consultants offering support during high-demand periods, to seasoned strategic advisors with tales of battles won alongside their clients.In this enlightening book, you'll not only gain an understanding of what it truly means to be a consultant, but you'll also be equipped to decide if the thrilling world of consultancy is your calling. Dive in and explore the multifaceted realm that beckons those with a passion for problem-solving, innovation, and strategic partnership, and a true and deep connection with clients.

How does social control theory explain the relationships between business firms and organizations? This book aims to answer that question. Providing a comprehensive organizing framework of control (1st, 2nd, and 3rd party control), this book focuses on informal and formal applications of control mechanisms such as contracts, monitoring mechanisms, incentives, and punishments. In doing so, it reviews existing control/governance theories such as transaction cost analysis, agency theory, power/dependence theory, contract theory, incentives theory and others. Social control theory is introduced as a meta-theory of governance and control. The derivation of control, the outcomes of control and, particularly, when and how control might be successful are discussed in detail.The book hypothesizes that the control mode and mechanisms in use are a function of the cost of control to the controller based on its desire to manage the relationship and its outcomes, and the target of control's extent of agreement with the control processes in use. The various components of costs of control are identified and discussed. Drawing on interdisciplinary sources of information, it is a must-read for all who are interested in understanding the mechanisms of control and relationships underpinning business organizations.

Des pratiques managériales encore imprégnées de fordisme et de taylorisme nous épuisent, épuisent nos collègues et notre planète. Burnout et dépassement des limites planétaires sont les deux faces d'une même problématique.Comment sortir de ce Business as Usual (BAU) mortifère? Comment nous réapproprier nos vies et prendre des décisions dénuées de biais cognitifs et d'injonctions paradoxales? Comment peser positivement sur les transformations sociétales et se prémunir de la politique du pire? Comment tirer parti des nouvelles technologies et éviter de tomber dans le piège du technosolutionnisme?C'est à ces différentes questions que ce livre engagé répond. Un livre engagé en faveur d'une gestion soutenable de nos ressources. Un livre engagé en faveur des parties prenantes, à commencer par le dirigeant qu'il accompagne dans la transformation de ses pratiques. Couvrant treize sous-domaines de la gestion, ce sont près de cinquante techniques qui sont dépoussiérées de leurs biais et défauts pour être reconsidérées à l'aune de la valeur. Ces techniques qui épuisaient les ressources deviennent, à l'ère de la valeur, de formidables leviers pour rendre l'organisation écologiquement responsable et socialement inclusive, en un mot : robuste.Entre une croissance insoutenable et une décroissance peu engageante, ce livre montre qu'il existe une troisième voie d'avenir pour nos organisations : celle de la valeur.Alors, êtes-vous prêt à vous engager avec nous pour devenir pionnier d'une économie de la valeur?À PROPOS DES AUTEURSFrédéric DUFOUR est ingénieur en gestion d'entreprise. Consultant en gestion et chef d'entreprise, il dirige diverses sociétés industrielles avant de fonder une société de développement de solutions de planification. Homme de terrain confronté aux réalités humaines et décisionnelles des grandes entreprises comme des PME, il conçoit le pilotage des organisations sous l'angle de la fractale de valeur, un concept structurant qui imite le processus intentionnel de l'évolution.Gaëtan LIBERT est ingénieur civil en informatique et gestion, docteur en sciences appliquées et professeur d'Informatique à la Faculté Polytechnique de l'Université de Mons (UMONS). Auteur de publications dans des revues et congrès d'informatique théorique et appliquée et responsable de recherches industrielles dans des domaines tels que l'édition, la sidérurgie et la métallurgie, il oeuvre à la conception de logiciels d'ordonnancement, de planification et de contrôle de fabrication.

Humans stand on the brink of a technological revolution that will fundamentally change the way we live, work, and relate to one another. As digital transformation leaders, we have opportunities to shape that digital future to create both financial value and human value — balancing doing well and doing good. We must lead differently — but how? In this book, the authors introduce a new leadership model that surfaces the critical challenges digital transformation leaders encounter and the human-centered leadership capabilities that can be used to overcome them.Using case studies, business paradigms, and new capability models, this book explores the unique responsibilities of digital transformation leadership within five leadership levels:Digital transformation leaders wrestling with the human issues behind conceiving, developing, and implementing innovation and technology will find a wealth of practical advice, provocative questions, and new thinking about how we lead. How shall we create an equitable digital future for all humans?

Emotions, while extremely varied in their manifestation and effects on organizational settings, nonetheless represent the essence of organizational life. In this 19th volume of Research on Emotion in Organizations, editors Neal M. Ashkanasy, Ronald H. Humphrey and Ashlea C. Troth orchestrate a retrospective view of the field in order to address a wide range of emotion-related topics and point to the future of research in organizational behavior and organization theory. With contributions from Australia, Germany, Finland, Iran, Canada, France, Italy, Poland, the USA and the UK, chapters highlight the diverse nature and effect of emotions in organizational settings. Authors cover topics including physiological needs, strategic investment decisions, workplace supervisory practices, counterproductive behaviors, emotions in teamwork, CEO behavior, emotional intelligence, work-family balance, knowledge sharing and emotional labor. Taking this series'esteemed reputation a step further, Emotion in Organizations: A Coat of Many Colors ushers the field into a new era in the ever-evolving world of work.

A human-centered society creatively balances investments in sources of innovation, while also governing in a manner that eventually limits exploitation by originators once innovations have proven their value in the marketplace, broadly defined to include both private and public constituencies. The desired balance requires society to invest in constituencies to be able to create innovations that provide current and future collective benefits, while also assuring society provides laws, courts, police, and military to protect individual rights to life, liberty, and the pursuit of happiness. The balance addresses collectivism vs. individualism. Collectivism emphasizes the importance of the community. Individualism, in contrast, is focused on the rights and concerns of each person. Unity and selflessness or altruism are valued traits in collectivist cultures; independence and personal identity are central in individualistic cultures. Collectivists can become so focused on collective benefits that they ignore sources and opportunities for innovation. Individualists can tend to invest themselves, almost irrationally, in ideas and visions, many of which will fail, but some will transform society. Collectivists need to let individualists exploit their successful ideas. Individualists need to eventually accept the need to provide collective benefits. This book addresses the inherent tension underlying the pursuit of this balance. It has played a central role in society at least since the Industrial Revolution (1760–1840). Thus, the story of this tension, how it regularly emerges, and how it is repeatedly resolved, for better or worse, is almost a couple of centuries old. Creating a human-centered society can be enabled by creatively enabling this balance. Explicitly recognizing the need for this balance is a key success factor. This book draws upon extensive experiences within the domains of transportation and defense, computing and communications, the Internet and social media, health and wellness, and energy and climate. Balancing innovation and exploitation takes varying forms in these different domains. Nevertheless, the underlying patterns and practices are sufficiently similar to enable important generalizations.

Obtain real-world knowledge of organizational behaviour to better understand people within organizations and make businesses operate more effectively.Fundamentals of Organizational Behaviour is a hands-on and streamlined textbook exploring an area that can at times seem challenging and abstract. It covers key areas including individual differences at work, motivation, leadership styles and conflict and negotiation, without assuming students'prior knowledge or working experience. It also explores cutting edge topics such as the implications of technology and remote working on workplace behaviour.This new textbook examines power, status and political behaviours, organizational change and culture and organizational structure and design. It includes real-world examples throughout and is supported by a range of features including learning outcomes, key concepts and terminology boxes and reflective exercises to aid professional development.Fundamentals of Organizational Behaviour is an essential resource for masters level and upper-level undergraduate students on HRM and Management degrees, taking modules on Organizational Behaviour.

As Generation Z transitions into adulthood, communication, technology, commerce, education, politics, health, travel, and work have become increasingly globalized. But, most studies about Generation Z have been conducted independently by researchers in various countries regarding their specific populations. While this is useful from a national perspective, these studies typically employ different methodologies, survey questions, and even timing, making it challenging to compare data across geographic and cultural boundaries. More so, it becomes challenging to gain an understanding of the global Generation Z cohort. Gen Z Around the World, however, incorporates research from eighty-one countries to provide a holistic view of Generation Z. The researchers present chapters on everything ranging from communication, happiness, and learning styles to emotional wellbeing, career values, and social change. Learning about Generation Z from a worldwide perspective can expand our understanding to better work with, engage with, supervise, and educate young people in every corner of the globe.

Hofstede Matters offers an updated presentation of the evolving views of academics and teachers who have worked with Hofstede's research findings since the publication of the first edition of Culture's Consequences in 1980. The authors reflect on their changing beliefs about the concept of cultural dimensions that led to a radical change in the way cultures were dealt with in business schools across Europe and beyond. Hofstede's dimensions made'thinking'about culture more accessible overnight by creating a conceptual framework that teachers, students, managers, and consultants could grasp and easily apply in international comparisons. The book shows the man behind the value dimensions framework through the eyes of teachers and academics many of whom dealt with Hofstede personally. Contemporary contributors as well as younger academic fellow researchers evaluate the past paradigms and look behind the scenes to better understand the developments of the more recent ones. Jointly, they try to decide if Hofstede still helps us to overcome uncertainty when confronted with actions undertaken with different values in mind. Did he nudge us in the desirable direction? Offering a unique analysis of the strengths, criticisms, and legacy of Hofstede's work, this book will appeal to academics and students across disciplines including cross-cultural management, critical management studies, and international management.

Supervisors are the bridge between line employees and middle/upper management. Therefore, they must effectively communicate across the organization to be responsive and thoughtful leaders. With work being more global, organizations are taking advantage of remote work, and the workforce is now more diverse and decentralized, making the workplace more dynamic and complex. However, diversity can be one of the most controversial and least understood business topics because of the issues regarding quality, leadership, and ethics (Anand & Winters, 2008).An inclusive supervisor will ensure that their direct reports are treated fairly and respectfully but never made to feel less than anyone else. They will be a critical success factor in supporting the business case for diversity, equity, inclusion, and belonging (DEI&B) as a critical strategy in a globally competitive market.This book builds on the belief that people are the most valuable resource and that everyone should be treated with dignity and respect. The authors will provide tools to self-assess intrapersonal/interpersonal communication, develop a positive work environment, and evaluate listening skills.A list of competencies to be an effective communicator will be provided. Key concepts such as cross-cultural competence, generational cohort, critical race theory, emotional intelligence, emotional contagion, social exchange theory, and interpersonal competency will be explored.This book provides strategies for building solid relationships with team members; uses positivity as a foundational practice to lead and encourage other employees; provides guidelines on how to hold employees accountable and set high expectations; presents strategies to engage, coach, and develop employees by creating a positive environment to influence attitudes and behaviors; and offers various approaches for managing time and increasing productivity.

Organisations are using data, information and knowledge as a competitive weapon. Their data, information and knowledge are arguably their most valuable assets. Yet, this fourth asset is managed badly when compared to the other three assets, namely money, people and infrastructure with considerable risk to the organisation. Executives are accountable for the success of their organisations, and those who don't manage this critical resource and business enabler effectively can be regarded as negligent. Information Assets carry enormous risk and value. Most boards and executives don't know how to govern and manage IAs effectively and nobody is held accountable. Given this, organisations should govern and manage their Information Assets the way they manage their Financial Assets. The benefits of managing IAs well are compelling. These benefits include increased efficiency, productivity, employee satisfaction, improved decision-making, mitigating business risk and improving product, protecting corporate reputation and service delivery. Drawing on ground-breaking research, this book explains why Information Assets are so important to organisations and the barriers to managing them well. This book is unique in the sense that it takes a fresh look at this topic, is based on experience and research, and includes interviews from more than 70 industry leaders. In short, this book is written by executives and explains where to start.

International Business and Culture: Challenges in Cross-Cultural Marketing and Management explores the intricate relationship between culture and business, offering valuable insights for both practitioners and scholars. The authors delve into the profound impact of cultural dimensions on various aspects of international business, marketing, human resource management, and organisational structure. They examine the theoretical frameworks underpinning these studies through a meticulous narrative literature review and case studies.The significance of understanding cultural influences on business decisions becomes paramount in an increasingly interconnected world. The book addresses challenges faced by companies operating across diverse cultures, emphasising the need for adaptation in international marketing and management. Based on practical examples, the research focuses on identifying the most culturally sensitive areas in international business and explores the crucial cultural determinants influencing engagement with foreign markets.The book's theoretical background spans international business, marketing, and management, and it is intertwined with cultural concepts from Hofstede and Hall. It consists of 16 chapters covering marketing and communication strategies across cultures, cultural aspects of international business and cross-cultural management based on practical examples of Duracell, Inc., PepsiCo, Volkswagen, VELUX Group, and Amica Group, among others.The book highlights the undeniable interconnectedness of culture and business. As businesses expand internationally, the symbiotic relationship between culture and business remains a pivotal factor influencing success and growth.

Managers are facing unprecedented complexity, volatility, and ambiguity, quickly adapting their decision-making, leadership, vision, and strategies. Megatrends and forces of change have profound implications for business models, processes, and organizational structures, calling into question current paradigms and designing future change. Additionally, unprecedented disruptions, unforecastable in their nature, have increased the need for resilience and strategic flexibility.The book aims at tackling the potential interrelations among environmental transformations, strategic decisions, and leadership to better understand the role of external and internal factors on the effectiveness of managers. The book defines “change”: its extent, nature, and characteristics. Then, it focuses on decision-making, the role of potential cognitive biases, and how the interaction with the perception of determined environmental events affects the way in which decision-makers decide to implement specific strategies. Finally, in the light of waves of strategic change, it reviews theories on leadership and transformation by looking at the role and traits of leaders.Since environmental transformations have the potential to “disrupt” not only strategies but also decision-making processes and leadership, the book provides a review on the issue and propose an integrative framework which can be useful for both scholars and managers, especially in the fields of decision-making and strategy.

We live in uncertain times propelled by complex systems, climate change and the use of technology which possess various threats. At times of crisis, leadership that permits quick reactions to the changing organisational environment becomes necessary. However, there has been limited studies that provide a road map of leading during a crisis. What is required of leaders during a crisis? How can you develop the required leadership expertise during such turbulent periods? What are the challenges leaders will have to combat? Through this book, these questions are answered.It is no exaggeration therefore to claim that this book opens a new chapter as it seeks to advance discussions about how to lead during crisis. Drawing on empirical and conceptual evidence from the perspective of renowned authors in leadership research, it offers a robust and engaging overview of the field of leadership and leadership development in turbulent and dynamic environments. The chapters in the book support the personal and professional development of aspiring and experienced leaders and managers. The readers will be able to display critical awareness of current developments in both the theory and practice of leadership and leadership development and its importance in modern organisations.

Emotions at work: irrational, or invaluable? For centuries we have divided mind and body, valuing reason over emotion. But new research is fundamentally changing our understanding about how our brains and bodies work. What might be possible when we leverage both our reason AND emotion? Explore the vital link between emotions and organizational performance. Knowing more about our body and brain and how we are interconnected and interrelated can positively impact people, performance and profit. Leadership coach and experienced finance director Susan Ní Chríodáin sits at the nexus of business and emotion and reveals how to reintroduce humanity into the workplace, for improved engagement and fulfillment, benefiting both individuals and organizations.

How do you create company culture? What can you do to keep your employees happy, even when their job is difficult and emotionally draining? It all begins by creating core values everyone on the team can follow. Of course, figuring out what those values are can be a challenge. Fortunately, author Brent Rollins has a solution.Let's Go: How Core Values and Purpose Create a Business Journey Worth Making walks you through the process of discovery: how to determine what your company's core values can be, how to implement them, and how to test the process to figure out what works and what doesn't. You'll discover:How to find your company's purposeExamples of core values that workHow core values are actualizedTrue stories of how establishing core values can transform a companyLike Rollins himself, this book is an energizing, motivational read that will leave you wanting to get your company's values going right away.

The always-on, hustle culture creates an unhealthy, counterproductive relationship with work.Many workers believe that to compete with other top talent, they must embrace a culture that rewards long hours and a constant connection to work. Businesses and society endorse busyness, overwork, and extreme commitment as the most valued traits in workers. Sometimes that endorsement is explicit, as when Elon Musk told X/Twitter employees to work'long hours at high intensity'or get fired. More often it's an implicit contract, a buildup of organizational and cultural norms and the adoption of new technologies that make it easy to tether people to work.Either way, this workaholic behavior is unhealthy and counterproductive for workers and for organizations. It's time to fight back. Malissa Clark—a preeminent researcher on the culture of overwork—shows you how in Never Not Working. Clark examines overwork and burnout, not just from the individual's perspective but from an organizational perspective too. She delivers a comprehensive, nuanced definition of workaholism, busting myths along the way—working long hours, it turns out, doesn't automatically make you a workaholic. She also helps you assess whether you're falling prey to the phenomenon and whether you're creating workaholics in your organization.Clark shows you how to escape the trap of putting work at the center of everything and thus losing your well-being—or your company's performance—in the process. Deeply researched and written for everyone from leaders to individual contributors, Never Not Working is the essential guide to identifying workaholism in yourself and others and starting on the road to recovery.

Transform your organization into an adaptable and flexible innovator In The New Nimble: Leading in the Age of Change, accomplished author, professor, and consultant Jay Sullivan delivers a clear, tangible, and actionable guide to implementing flexibility and creativity in your enterprise. Through interviews with senior leaders from a variety of industries and disciplines, the author shows you the trends and behaviors that allowed successful companies to navigate the changing realities and complexities that have defined recent years, including the COVID-19 crisis, the increasing awareness of racial injustice in society, and the January 6th insurrection. The New Nimble demonstrates how organizations can internalize and institutionalize lessons from recent paradigm shifts in thinking and learn how to apply those lessons to their everyday operations and to prepare for the next major challenge. You'll discover: How crucial it is to clearly articulate your mission, values, and parameters as an organization How to gather the types of data and insights that will allow you to make decisions quickly when the next change takes us all by surprise How building trust within your organization and with your external stakeholders gives you the confidence to take action in times of crisis The questions at the end of each chapter become your playbook for debriefing how your organization handled the myriad shifting realities of the last few years. That ongoing discussion with your team will prepare you to be more nimble as the next change appears. As managers, executives, founders, directors, and entrepreneurs, we will all face enormous decisions in the coming years regarding environmental challenges, shifts in the supply chain and the global economy, and the runaway freight train that is AI. As those and other issues come fast and furious, The New Nimble is the hands-on leadership guide that we'll all need as we do our best to manage our way through chaotic and volatile environments.

Organizations are under continued pressure to improve and innovate products and services to remain relevant and sustainable. In many cases, some form of “transformation” program is conceived to help achieve this aim. The transformation itself may include the deployment of systems and processes that make the organization more capable of sustaining improvements and driving future change. “Change Agents” often act as coaches, trainers, mentors, and facilitators to embed change. In practice, these Change Agents must deal with resistance throughout different levels of the organization. These Change Agents must be able to act as flexible, multi-situational problem solvers, and teachers of those problem-solving skills. Only organizations that have developed a strong problem-solving capability can hope to survive for sustained periods of time.This book describes many of the obstacles that Change Agents must overcome and the knowledge they need to make them credible with both leaders and the workforce they are tasked with navigating through an organizational transformation. Technical subjects such as diagnostic and improvement tools are described as well as pointing the reader in the direction of relevant theory and practical advice from the authors who have collectively more than 45 years of experience in such roles. Subject matter expertise in Lean Operations, Theory of Constraints, Six Sigma, Change Management, Excellence Models, Daily Management, and Problem Solving is used to describe some essential frameworks that can be brought together in a powerful system of improvement to aid organizations, but most importantly to support and encourage the Change Agent wherever they are in their career.At some point, leaders and managers will also be expected to act as Change Agents. This work brings together simple, universal, accessible, and practical resources to help guide those front-line Change Agents regardless of particular industry or experience.

This book aims at exploring the reception of critical posthumanist conversations in the context of Management and Organization Studies. It constitutes an invitation to de-center the human subject and thus an invitation to the ongoing deconstruction of humanism. The project is not to deny humans but to position them in relation to other nonhumans, more-than-humans, the non-living world, and all the “missing masses” from organizational inquiry. What is under critique is humanism's anthropocentrism, essentialism, exceptionalism, and speciesism in the context of the Anthropocene and the contemporary crisis the world experiences. From climate change to the loss of sense at work, to the new geopolitical crisis, to the unknown effects of the diffusion of AI, all these powerful forces have implications for organizations and organizing. A re-imagination of concepts, theories, and methods is needed in organization studies to cope with the challenge of a more-than-human world.

This book offers perspectives, insights, techniques, and approaches for efficient and contemporary management practices in an organization. It provides a comprehensive insight into the traditional and contemporary approaches of organizational behavior and their impact on organizational performance in the global era. Ranging from planning to staffing, and controlling to strategic decision-making, the case studies in the book incorporate relevant modern management models and correlate practices of management from organizational perspectives to allow any organization's direction and environment to be evaluated with suggested recommendations. This textbook consists of two broad parts. The first deals with management trends and functions ranging from the traditional era to the contemporary world. The second part explores the behavioral trends of organizations across domains to analyze the measures taken for improved productivity and sustainability.Drawing theories from psychology, sociology and economics, this book probes into the interrelation between behavior and holistic management by examining the impact of teamwork, motivation, organizational power, and polity, instituting relevant organizational ethics and strategies to create healthy organizational culture.This book will be useful to students, academicians, management researchers, and industry professionals from the field of general management and organizational behavior. It will also be useful for scholars interested in management studies, behavioural studies, business and development, developmental studies, sociopsychology, management, and business strategies.

If you've had enough of the constant turbulence that defines corporate life today, you're not alone. Learn why change is bad for people and for business, and discover how to create the stability that we all need to thrive. For decades, “disruption” and “change” have been seen as essential to business growth and success. In this provocative and incisive book, leadership expert Ashley Goodall argues that what has become a sacred dogma is both wrong and harmful. Whether it's a merger or re-org or a new office layout, change has become the ultimate easy button for leaders, who pursue it with abandon, unleashing a torrent of disruption on employees. The result is what Goodall calls “life in the blender”—a perpetual cycle of upheaval, uncertainty, and unease. The problem with change, Goodall argues, is that a culture where everything from people to processes to strategic priorities are constantly in flux exerts a psychological toll that undermines motivation, productivity, and performance. And yet so accustomed are we to constant churn that we have become numb to its very real consequences. Drawing on two decades spent leading HR organizations at Deloitte and Cisco, Ashley Goodall reveals why change is not the same as improvement, and how, by prioritizing team cohesion (instead of reshuffling teams at will), by using real words (rather than corporate-speak), by sharing secrets (not mission statements), by fixing only the things that are truly broken (instead of moving fast and breaking everything in sight, and more, leaders at every level can create the stability that people need to thrive.

The Routledge Critical Companion to Leadership Studies offers a rich and insightful overview of critical leadership studies for students, teachers, researchers, and practitioners. The volume draws together 35 chapters from 56 authors who represent the vibrant diversity of the critical leadership community. It includes chapters from emerging and preeminent scholars who share an interest in directing leadership theorizing, development and practice toward the aims of liberation, justice, and equity.The Companion is organized into six themes: (1) philosophical perspectives on leadership; (2) processes, practices, and power dynamics in leadership; (3) diversity and leadership; (4) leadership education and development; (5) lessons from the dark side of leadership; and (6) reimagining leadership and leadership studies.The book has been curated to serve as a'go to'resource for undergraduate and postgraduate students, academic staff, and researchers seeking to understand the current state of play on a given topic, as well as inspiration for how they might contribute to its development. Each chapter provides a comprehensive yet succinct review of contemporary literature and offers the reader avenues for future research. Leadership practitioners will also find provocative ideas among these pages to help them interrogate and transform the ways they lead.

Sexuality, gender, gender identity, and gender expression are fluid constructs, and the ways in which identity development intersects with organizations and exists in society are complex. The book is comprised of a range of multi-disciplinary and globally inspired perspectives representing leading-edge scholarship by authors from over a dozen countries on a range of issues and contexts regarding LGBTQ identity and experience. It is intended for a wide readership: those who are in LGBTQ-related academic fields; those who want to broaden their coursework by offering supplemental readings that center the perspectives of LGBTQ identities; and those who want to acquire knowledge and education on the subject of LGBTQ identity. There are 36 chapters written by scholars in fields such as social work, law, queer studies, business, human resource management and development, entrepreneurship, criminal justice, economics, marketing, religion, architecture, sport, theater, psychology, human ecology, and adult education. The chapters can be read in sequence, and the book can also be used as a reference work for which educators, practitioners, and non-academics can identify and select particular chapters that inform areas of inquiry.

Hugh Clegg was a founding figure of post-war British Industrial Relations, the forerunner of Employment Relations and Human Resource Management, as taught in most Business Schools today. He defined ‘industrial democracy'as collective bargaining with trade unions, laid the foundations for the pluralist approach to Industrial Relations, was a key figure in the post-war social sciences and a major public policy player. More widely, he was an important figure in the Cold War social democratic academic left, who broke with his earlier Communism to champion free trade unions in a liberal democratic society. He also produced the major Oxford University Press trade union history. This book aims to understand the politics and industrial relations of the post-war period in Britain (in which trade unions were central) through the life of a key public intellectual. It will help readers understand the political and social science roots of contemporary Employment Relations and Human Resource Management through a deep historical study of Clegg's life and times, in the context of his post-war social democratic generation. It illustrates how the failures of post-war industrial relations led to Thatcherism. Current Employment Relations academics and public policy can learn much from this history, making it of value to researchers, students, and academics in the fields of Human Resource Management and business and management history.

The Advantage of Other is a practical, personable guide for anyone who has the right intentions around Diversity, Equity and Inclusion, but doesn't have the tools they need to create a long-term, sustainable cultural shift in their company culture.If you are a little intimidated by the concepts of Diversity, Equity and Inclusion, this book will teach you everything you need to know about transforming your workplace from the inside out.The chapters will touch on the five pillars of an organization: People, Presence, Pipeline, Partners, and Profits. Each chapter includes personal stories and struggles, clear goals and objects, and actionable objectives and recommendations for personal and professional transformation. Written in a clear, personable and easy-to-understand style, this book will take you step by step through the process of creating a culture of inclusivity to build a high performing team.

Applied Leadership: Developing Stages for Creating Exceptional Leaders, is a comprehensive, self-development practical leadership book. Designed to be a complete self-training guide for individuals in all stages of leadership, from entry level to advance stages.For years, organizations and individuals have struggled with ineffective leadership training. It neither served to strengthen the current leaders in the organization, nor created future leaders for that organization, until NOW. Because great leadership is an evolutionary process, this publication will offer the reader a journey to become an exceptional leader. Individuals will be able to develop the practical skills necessary to be excellent leaders for any organization.No longer will organizations outsource costly training sessions that last for weeks or months for their staff, rather, this book will provide those necessary steps, skills, and knowledge needed at their own pace.

There are several well-ingrained assumptions regarding the dynamics of work and business activities, which can be refuted. Some examples of these widespread assumptions in business and work environments are employees being viewed as commodities, competitors perceived as threats, companies'resources seen as limited, and customers perceived as scarce and difficult. All this leads to the question:'Is there a way to perform business activities more humanely?'The second edition of this book challenges the reader to change the way they perform in business situations and become more focused on the human aspects of business activities. The users of this knowledge and those affected by them will undergo a profound transformation in the way they perform business activities. They will benefit from gradually testing and implementing the guidelines conveyed in this book, both in the business environment and in the workplace. When readers put these principles into practice, positive ripple effects are bound to affect other stakeholders of the organisation they work for or own.The author has refreshed all the concepts and examples introduced in the first edition which include aspects related to mission and vision, passion, business mindset, organisational learning, improvement of business conversations, use of constructive criticism, and betterment of relationships with the most relevant stakeholders (customers, suppliers, intermediaries, community, employees, etc.). The author also includes a discussion of creativity and the innovation process as well as other relevant aspects related to a healthy business environment and provides various real-life examples of companies which have adopted a loving attitude towards their stakeholders – which has become so important in the current business environment.

This handbook explains, in detail, each section of the Certified Supplier Quality Professional Body of Knowledge (updated 2023). It is a handy reference for those already working in the field and is an essential text for those working toward a CSQP certification.

Designed as a guidebook for leaders at the beginning of their journey embracing neuroinclusion, Autism Friendly Business: Serving Neurodiverse Customers will provide business owners, executives, managers, team members, and associates the tools to integrate strategies and techniques that will enhance their business, while improving the delivery of a quality experience for all. Autistic individuals often experience barriers when engaging with businesses. This book provides solutions and examples on how leaders can remove obstacles to develop supportive and inclusive environments.

Currently, the challenge for manufacturing organizations is how to achieve their expected profit by continuously improving productivity or reducing costs. Manufacturing organizations have been using different improvement approaches to achieving cost reduction and productivity improvement for years by eliminating various losses and waste structures, such as excess inventory, excessive workforce, excessive capacity, excessive utility consumption, and so on. But is the problem solved? Unfortunately, no! Often manufacturing companies focus on maximizing the flow and meeting customer needs but forget their real aim – to make a profit for their stakeholders. Too many organizations meet customer expectations by seeking to continuously synchronize the flow to market demand but forget to check that they are doing it profitably enough to ensure business continuity and prosperity. When the financial results show that they are not so profitable, it is already too late. Moreover, the strategic direction of systematic improvements according to the sales trend – depending on the current degree of production capacity utilization and its dynamic effects on cost structures – is deficient in many manufacturing companies. So, would the failure of strategic and profitable systematic improvements be an option? Of course not!If the ultimate goal of the organization is to create target profit for stakeholders, then the behavior and strategic systematic improvements must be directed to those scenarios, strategies, tasks, problems, and “production levers” that are best based on creating the target profit. That's what Strategic Kaizen thinking does – the simultaneous and consistent achievement of systematic operational and financial improvements in a strategic and operational manner. It achieves both synchronous operations at market demand by fulfilling takt time and profitable operations in accordance with profit demand by fulfilling takt profit. In short, the Strategic Kaizen mission is striving for the fulfillment of the ideal state of operations called synchronous profitable operations. In this book, the author, while presenting in detail the seven processes of Strategic Kaizen methodology, exposes the answer to historically incomplete thinking of productivity improvements for target profitability. The uniqueness of the book is reinforced by the detailed presentation of the successful application of the Strategic Kaizen thinking over the years in two multinational manufacturing organizations operating in highly competitive markets, addressing the synchronous profitable operations for both the sales increase scenario and the sales decrease scenario. Moreover, it presents examples of the practical application of the “white-collar” Strategic Kaizen.Essentially, by adopting the Strategic Kaizen methodology presented in detail in this book to consistently achieve the ideal state of a manufacturing organization, organizations will enter a new paradigm of thinking of strategic improvements – Strategic Kaizen thinking – to meet annual and multiannual target profits in a unique and effective way that operates according to its own strategic and operational management system.

This book is unique because it is the first single-author monograph which applies Bourdieu's theory to management studies. It takes a theory-driven approach to develop models to describe service innovation. This will give the reader a full understanding of the variety of different theoretical concepts that Bourdieu created and used and how they can be applied to the study of management and innovation. Moreover, it is also the only book that links Bourdieu's theory to his methodological approach, providing the reader with a toolkit of methods to perform business ethnographies according to Bourdieu's approach.The book acts as a primer for anyone wanting to learn how to model an organisational system from a Bourdieusian perspective. It contains all the information someone might need to begin to go out in the field and collect data. Consequently, the people that might want to read this publication include post-graduate students looking to learn business anthropology, as well as post-doctoral and other early career researchers.

This book offers an extensive look into the ways living through the COVID-19 pandemic has deepened our understanding of the crises people experience in their relationships with work. Leading experts explore burnout as an occupational phenomenon that arises through mismatches between workplace and individuals on the day-to-day patterns in work life. By disrupting where, when, and how people worked, pandemic measures upset the delicate balances in place regarding core areas of work life. Chapters examine the profound implications of social distancing on the quality and frequency of social encounters among colleagues, with management, and with clientele. The book covers a variety of occupational groups such as those in the healthcare and education sectors, and demonstrates the advantages and strains that come with working from home. The authors also consider the broader social context of working through the pandemic regarding risks and rewards for essential workers. By focusing on changes in organisational structures, policies, and practices, this book looks at effective ways forward in both recovering from this pandemic and preparing for further workplace disruptions.A wide audience of students and researchers in psychology, management, business, healthcare, and social sciences, as well as policy makers in government and professional organisations, will benefit from this detailed insight into the ways COVID-19 has affected contemporary work attitudes and practices.

Standing still in today's business environment is not an option if you are to survive and thrive. But navigating your way through change can be complex, challenging and daunting. Business Morphology is here to help break down this complexity. No matter what sector you're in or what challenges your organization is facing, there are five fundamental levers that you can apply to effect real change. This book explores each of those five levers through a Morphology Map – an easy-to-use visual tool to help guide your thinking and prioritisation, and create a plan of action to help ensure you reach your outcomes. As an added bonus, there is also a Morphology Map to help you maximise your own personal impact too. Julie Nerney, MBA, CDir, FloD has been a serial entrepreneur, and is now a business transformation expert, spanning private, public and not-for-profit sectors. Geoff Robins BSc, PhD has led a number of major transformation programmes in the private and public sectors and is now a strategic advisor and Non-Executive Director.

Shortlisted in the Leadership category at the Business Book Awards in partnership with Pathway Group 2024 Finalist in the Leadership - Think Differently category of the Goody Business Book Awards 2023 Experts increasingly recognise that our volatile, complex, and fragile world requires a new type of leadership. More than ever, we need leaders who understand how compassion connects them with their employees, stakeholders and wider communities. Yet compassion in organisations is often misunderstood, with many leaders reluctant to embrace it lest they appear weak. Compassionate Leadership draws on new and established research in psychology, behavioural science, neuropsychology and leadership theory to show that compassion, when correctly understood and applied is, in fact, a formidable and sustainable force for positive leadership. This book explores the common myths, pitfalls, and concerns about leading with a compassionate approach. It discusses the leadership, organisational and individual benefits of compassion and shows how leaders can design an organisation which establishes, then reinforces, a compassionate culture. A practical guide, this book provides evidence-based tools, appraisals, and frameworks which emphasise everyday applications that leaders, managers, and business students can adopt both individually and for their organisations. Compassionate Leadership presents a new model of compassion, an approach based on multidisciplinary research in a variety of organisational settings. It gives leaders a theoretical and practical underpinning they can use for deeper reflection and personal growth to turn their new-found knowledge into action.

The future belongs to organizations with active knowledge-creating, agile individuals and cultures. Research has shown that such cultures emerge when people are developing their skills and capabilities, and that the greatest catalyst for human development is the maturity level of the institutions of which they are part. At the same time, history has demonstrated that, to become such an organization, leaders need to first undergo their own personal transformation and embrace the ambiguity and uncertainty of the current and foreseeable business environment. They then need to support similar transformation across other levels of the organization.This book offers both the theory and methodology needed to implement such development, along with case studies that highlight key steps in the process. Drawing on the theoretical and methodological work of Peter Senge, Michael Ray, Willis Harman, Michael Polanyi, Scott Peck, and others, it outlines a process for developing and maintaining an organization in which the development of people leads to enhanced profitability.

Create a true culture of inclusion Although progress has been made around equality for many marginalized groups, people with disabilities are still massively underrepresented in organizations'Diversity, Equity, and Inclusion efforts. People with disabilities make up at least 15% of the population, yet they are still too often overlooked. Many people with disabilities are highly motivated, create fantastic work, and add tremendous value to organizations. Disability Friendly is a clarion call to businesses around the world to realize the opportunities presented by employing people with disabilities. It explains the potential of disabled employees, how to create a culture of inclusion, and, in the process, help people with disabilities become proud contributors. In this book, you'll find: Concrete strategies for redesigning work and its processes to embrace all contributing citizens Ways to incorporate disability supports into a business'diversity and inclusion practices and initiatives Methods for reducing the massive cost associated with government disability support payments and repurpose these as investments in the human potential of people with disabilities Ideal for executives, managers, and other business leaders, Disability Friendly will also earn a place in the libraries of Diversity and Inclusion and Human Resources professionals seeking to make an impact on their company and on behalf of a marginalized group.

Diversity: A Key Idea for Business and Society introduces an idea that proliferates business and society, having been incorporated into mainstream theory and practice. Beyond this multidisciplinary setting, how diversity is defined, framed, managed and regulated is also exposed to considerable social, economic, political and ideological interpretation and manipulation. This volume explores definitions of diversity, its various manifestations and interdisciplinary influences that shape how diversity is researched. The text turns to workforce diversity as a particular case of diversity and explores antecedents, correlates and consequences of workforce diversity. The author considers power, inequality and intersectionality to illuminate the subject from the key manifestations, including class, gender, ethnicity, sexuality and disability. With insights from an array of fields from economics, through management to biology, the author also highlights the various cases against diversity alongside analysis of how to navigate the diversity jungle in practice. This concise, authoritative book will be essential reading for students, researchers and reflective practitioners interested in workforce diversity as well as unique supplementary reading across the social sciences.

A group is working on a business challenge. The group members are under pressure. They have a lot to accomplish and a limited amount of time. After first attempting to develop an overview of their common task, they try to make a plan to ensure an efficient group process. The planning is proving difficult. We've all been there. We are in a working group or at a meeting, discussing a topic or a challenge, and all the while, as a separate track running underneath our conversation, there is a subtext that no one explicitly addresses. This is an example of ‘the elephant in the room.'Most of us notice the elephant, it gets in the way, and it's difficult to deal with until someone points at it and says, ‘There it is, let's take a look at it and reduce its impact.'With an engaging use of examples and questions, the book addresses how we can best deal with the elephant and thus promote job satisfaction, creativity, and productivity. In the context of action, what we notice often recedes into the background and gradually slips out of focus until we eventually reconnect with our need to reflect and recreate a space for it. This book addresses the challenge of focusing on, holding on to, and acting on what we notice ‘in the middle of it all.'Maintaining a simultaneous focus on task and process – what we do and what we notice – is what I define as ‘double awareness.'Double awareness is not only a core capacity but also a core challenge. The aim of the book is to promote understanding and awareness of this core challenge and to inspire both reflection and action in anyone wishing to improve their capacity for double awareness. How can we define and understand the practice of mindful avoidance? And can we, as members of groups and organizations, begin to practice mindful action by engaging in and acting on what we notice, in real time?

The Emerald Handbook of Authentic Leadership is a ground-breaking interdisciplinary collection, opening the black box of leadership authenticity to advance understanding of theory and practice. It presents a wide-ranging, diverse source of new concepts, theories, insights, applications to advance thinking and practice in leadership and leadership authenticity. The first publication of its kind, the contributors – leading scholars, researchers, business and NGO leaders, policy makers – explore differing, contrasting perspectives on the evolving, fluid subject of authentic leadership. The thematic sections examine ‘The Search for Authenticity from Theory to Practice', ‘The Search for Authenticity from Practice to Theory', and ‘Developing Authentic Leadership Values, Understanding and Practice'. The Emerald Handbook of Authentic Leadership is a quest for interdisciplinary insights arising out of theory and practice. It is intended for a wide readership interested in leadership and leadership authenticity in the contemporary world.

The Emerald Handbook of Destination Recovery in Tourism and Hospitality deals with three major objectives: exploration of the various ways to put the tourism industry on the path of recovery following global COVID-19 pandemic; to envisage strategies to make tourism more resilient; and to explore sustainability and its vital importance post-crisis. Core themes examined across the collected chapters include tourism and hospitality start-ups in times of crisis, innovative marketing strategies driving tourism recovery, building trust among tourists in the post COVID-19 period, and re-engineering tourism education.

Jeder von uns kennt exzellente Teams: Wir gehen mit Vorfreude und Leichtigkeit zur Arbeit. Wir bringen Motivation und Ideen mit. Es gibt dort eine fröhliche, offene und robuste Kommunikation. Gute Leistung entsteht so fast von allein. Das macht die Magie großartiger Teams aus. Aber wie baut man ein exzellentes Team auf? Exzellenz und Hochleistung sind kein Geheimnis - wenn Führungskräfte und Teams das dafür nötige Wissen und Können haben: - Wissen: Wie verhalten sich Menschen in Organisationen? Neurobiologie und Sozialwissenschaften haben mittlerweile gut erforscht, welche Muster menschlichen Verhaltens in Teams und Organisationen immer wiederkehren. Zu verstehen, wie wir in der Gruppe ticken, ist die Grundlage für jede erfolgreiche Zusammenarbeit. - Können: Weil sie an die wiederkehrenden Verhaltensweisen und Bedürfnisse von Menschen in Teams anknüpfen, funktionieren die'8 Magic Skills', die dieses Buch empfiehlt, so zuverlässig. Mit ihrer Hilfe kann jedes Team Schritt für Schritt Sicherheit, Verlässlichkeit und Vertrauen aufbauen - und damit eine Kultur der Exzellenz. - Meisterschaft: In Zeiten rascher und unberechenbarer Veränderungen sind selbsttragende und bewegliche Teams der Schlüssel zum Erfolg. Zur Meisterschaft gelangen herausragende Teams, indem sie sicher miteinander navigieren: Ihr Wegweiser sind der Sinn und die Bedeutung, die sie ihrer Arbeit geben.'Exzellente Teams - Das Geheimnis von Hochleistung in 8 Schritten'zeigt, wie ein Team heranwächst, das sich wie ein intelligenter Schwarm bewegt und Leistungen erbringt, die alle Beteiligten glücklich machen.

Flexible Fertigungssysteme (FFS) haben sich mittlerweile als Bestandteil des Wertschöpfungsprozesses vieler Industriebetriebe fest etabliert. Dennoch stellt die breit angelegte Problematisierung von Fragen der FFS-spezifischen Arbeitsorganisation eine Randerscheinung dar. Die Arbeit greift dieses Defizit auf und setzt sich als Ziel, »Licht ins Dunkel der Organisationspraxis flexibler Fertigungssysteme zu bringen«.

The current volume, the fourth in the series, provides a broad look at the meaning and understanding of diversity and inclusion in organizations. The contributors to this book look toward the future of D&I in organizations and the scholarship of these phenomena. This future focus references not only the content of the chapters-- which we hoped would offer new ideas, emphases, theories, and predictions-- but also to the contributors, emerging scholars who are the future of the field. Indeed, the chapters in this volume offer new perspectives on diversity in organizations, problematize existing perceptions and practices, and offer potential directions for change. Together, the questions and ideas offered these chapters generate a path forward for a thoughtful and nuanced view of D&I in future organizational science. In spite and because of their critiques of the status quo, the scholars and scholarship highlighted here provide hope for positive change.

Globally, the prevalence of disability is growing, as is disability awareness. The disability rights movement argues that the right to employment is essential for full participation and human dignity. While there have been improvements related to broad diversity programs and policies, those for persons with disabilities, especially less visible or invisible disabilities, have received less attention. Contextual factors such as the legal environment and protections, cultural and social values, religious norms, and broader economic conditions shape the employment prospects for persons with disabilities. The De Gruyter Handbook of Disability and Management uses an interdisciplinary lens to study disability and management, integrating perspectives from disability studies, psychology, education, and legal domains. It aims to incorporate a contextually sensitive and global perspective to emphasize actionable areas of inclusion and provides a more international focus by including contributions from across the world including contries and regions that have till date received less attention in the area of disability studies. Managers, human resource professionals, and policy makers can be more proactive to support persons with disabilities, and more insights, best practices, and tools are needed to facilitate this support. This handbook will guide and support efforts of organizational stakeholders and policy makers as they strive to be more inclusive.