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This book is the most comprehensive review of health and safety in half a century. Most organisational approaches to health and safety are based on the methodology developed during the 1970s, and despite the workplace changing beyond recognition since that time, these approaches have remained untouched. Quantum Safety will develop a new understanding fit for the modern workplace. Quantum Safety is an approach that is part of the'new view'debate. There have been a number of other new approaches to health and safety in recent years, and while they all have merit and improve understanding to help create the optimal, safe working environment, they have failed to significantly create the change desired. These approaches are often flawed at the philosophical or conceptual level or propose a solution without a pathway to implement the principles in safety-critical environments. Quantum Safety: The New Approach to Risk Management for the Complex Workplace is founded on a wholesale critical analysis of the conceptual foundations of health and safety before translating the revised principles into a tangible methodology. Central to the development of Quantum Safety is the application of Complexity Science. The traditional approach to health and safety is considered to be Newtonian – it uses linear models and deterministic analysis. Quantum Safety, due to the full consideration of Complexity Science, introduces multidimensional models and develops analysis based on probabilities. Crucially, this does not render Newtonian methodologies as worthless – in the same manner that Newtonian physics was able to take mankind to the moon, but required the quantum understanding within computers to make it possible – Quantum Safety provides the mechanisms to complete organisations'safety-based journeys. The new mechanisms are fully developed for the reader at both macro and micro levels. How an organisation measures safety and what it values are reset and re-examined. How we investigate adverse events and the consequential actions taken with employees to develop a true Just Culture within a high-performing culture are also completely revised. Essentially, Quantum Safety creates a pathway for understanding health and safety in the complex modern world. To achieve that, new models are introduced to replace the dated, simple tools and a new language is developed to communicate this powerful approach. It will help propel an organisation from considering safety within a concept of industrialised failure avoidance to valuing safety as an integrated aspect of high performance.

This book is not about performance. It is also not about safety. It is about both performance and safety, and how these two are unavoidably linked, in all circumstances whether they like it or not. It is the combination of tireless attention for and performance and safety that delivers sustainable profits in any organisational context. To this end, the authors elaborate and describe an approach that can be used exactly for dealing with performance and safety in one go, and asking the right questions at the right time to the right people. The idea is to align the different teams and levels within the organisation through shaping the right mental models, dialogue, and respect. Leadership and management practices are indispensable in this regard, and the book therefore explains their roles and tasks as well. Applying the concepts, approaches, models, practices and recommendations given and expounded in the book leads to excellent sustainable results as well as the long-term viability of any organisation. This book includes chapters on mental models, measuring unsafe situations/activities, risk management, dialogue skills, leadership models, change management, and organisational alignment. The approach that is explained herein is called Total Respect Management and can be considered as a user-friendly way to achieve safety (Safety-I) and performance (Safety-II) proactively in any organisational context.

This book contains practical, comprehensive and effective guidance and advice for addressing the issue of workplace violence. It is written in plain language and in a non-theoretical, reader-friendly format for quick and easy reference. Topics include the risk factors that contribute to workplace violence, as well as the effects of violence. Discussion also includes the procedures for assessing threat, strategies for preventing violence, and strategies for dealing with the consequences of violence. Special situations such as domestic violence and the workplace, and racial and sexual harassment are also included, as are various court cases that involve these issues. The new OSHA directive on investigation workplace violence is also explained.

Safety training in easy, complete, 7-minutes sessions on hundreds of topics.

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