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Your decisions matter more than you think. Despite popular belief, the most underestimated risk facing our generation is not economic, political, cyber or even climate risk. It's human decision risk. And it's rising. In today's noisy, fast-paced world, it's hard to hear what really matters – amplifying a rush to misjudgement. We miscalculate situations, misinterpret signals, misunderstand people, and miss opportunities. Tune In is an antidote to misjudgement, a reputation accelerator and an insurance policy against predictable error in high-stakes situations. As a seasoned board member, behavioral scientist and award-winning Fortune-500 advisor, Nuala Walsh understands how to master the art of judgement. She explains why decision-makers tune out at milestone moments and champions an underestimated source of power, influence and relative advantage – tuning in to what matters when it matters most. Drawing on decades of empirical research, she reveals a pioneering PERIMETERS framework that highlights the ten traps that bound our reasoning and underpin decision blind spots, deaf spots, and dumb spots. Discounting human risk will short-change your life. But appreciating it will change your life. Armed with dozens of simple strategies, you'll acquire greater sonic intelligence and sought-after leadership skills. With unforgettable lessons from the boardroom to the courtroom, you'll hear inspiring stories from presidents, Olympians, Death Row exonerees, and moon-landing astronauts. Exceptional judgement comes from hearing what others don't. It's time to Tune In.

Volume 21 of Research in Occupational Stress and Well Being focuses on stress and well-being as it pertains to strategic management and decision-making. In the past few decades, the strategic leadership of firms has been faced with unprecedented challenges in terms of technological changes, economic and political crises, and radical shifts in the workplace owing to health crises. These events have highlighted the need to understand the consequences of stress as a factor impacting strategic decisions. At the same time, firms are increasingly realizing the need to account for the stress and well-being of their employees, their customers, and their communities as factors influencing the ability of their businesses to flourish in a sustainable manner. Chapters in this volume cover a range of topics including: How stress and well-being can influence the decision-making and effectiveness of higher management teams. How organizational changes such as mergers/acquisitions or downsizing might impact the stress and well-being of both leaders and followers. Strategic initiatives that might directly or indirectly promote the well-being of organizational members or customers. CEO mental health and its consequences for strategy and organizational effectiveness. Strategic decision-making in times of crisis. Highlighting how both leader and follower stress and well-being can serve as antecedents and consequences of strategic actions and initiatives, or even be a core concern of strategic plans, Stress and Well-Being at the Strategic Level spotlights the importance of stress and well-being for organizations, their leaders, and the individuals who are impacted by their decisions.

This comprehensive book intricately weaves together the disciplines of systems thinking, management, educational leadership, complexity science, and diversity. Unique in its approach, it bridges theoretical concepts with real-world applications providing educators, managers, and leaders with practical tools and strategies for implementing systems thinking in diverse educational and managerial contexts. This book is particularly valuable for those interested in emergent learning, future planning, and decision-making processes.Designed for a broad audience, this book is an ideal resource for those seeking to enhance their strategic thinking and decision-making skills in dynamic and diverse environments. Readers will find a thoughtful blend of theory and practice, with each chapter presenting examples and case studies that demonstrate the application of systems thinking in various scenarios.Whether you are an educator seeking innovative approaches to teaching and curriculum development, a manager looking to foster a more inclusive and systemic approach in your organization, or a leader navigating complex challenges, this book offers you valuable insights and guidance. It stands as a testament to the power of interdisciplinary thought and the importance of integrating diversity and complexity into management and educational practices.

In the last few decades, managerial and business studies have shown an increasing inability to explain and forecast emergent dynamics in society, economics, and the environment.Consolidated managerial approaches and business theories seem to be incapable of communicating and depicting the ongoing evolution, and new perspectives are required to support both researchers and practitioners in tracing new paths for development. Building upon the constructivist approach, this book illustrates the multiple advantages that systems thinking can offer in supporting a holistic understanding of social and economic phenomena.The book proposes a representation of the firm as a viable system and represents its functioning and decision-making processes trough a recursive depiction that can be applied for each of the multiple levels through which socio-economic environments are defined. As a result of the focus on the differences between decision making and problem-solving processes, the book enriches current knowledge about systems thinking and provides useful instruments through which both researchers and practitioners can effectively understand the multiple variables able to influence decisions and actions within a firm's configuration.The book is aimed at both postgraduate students and researchers interested in the multiple dimensions of systems thinking.

Knight (1921) defines uncertainty as an informational market failure that, while being detrimental to most existing businesses, presents possible profitable opportunities for others. This book builds upon that classic work by providing an analysis of the alternative approaches to strategic decision-making under such uncertainty. It covers what uncertainty is, why it is important, and what connections it has to business and related fields, culminating in a new and comprehensive typology and a valuable guide for how to appropriately address various types of uncertainties, even under AI. It clarifies the current terminological and categorical confusion about ‘unknowns'while complementing the mathematical, probability-based approaches that treat uncertainty as ‘knowable'(i.e., as risk). It corrects the mistaken approaches that treat ‘unknowables'as ‘shapeable'or ‘discoverable'. This book widens the perspective for viewing uncertainty, in terms of its impacts across humanity, byoffering a shrewder understanding of what roles uncertainties play in human activity. It will appeal to academics across business, economics, philosophy, and other disciplines looking for approaches to apply, test, and hone for dealing with decision-making under uncertainty.

Dramatically improve the decisions you make every day using insights from the latest neuroscience We make hundreds of decisions daily, from small ones – such as what to wear today and how to drive to work – to big ones – such as the company strategy and whether to launch a restructuring program that may impact thousands of people. In business, studies suggest that company executives spend 40% of their time making decisions and that the effectiveness of their decisions largely drives the results of the companies that they lead. In Super Deciders: The Science and Practice of Making Decisions in Dynamic and Uncertain Times, a team of renown researchers and business advisors deliver an application of the latest advances in neuroscience to effectively making the most difficult decisions, those we make in dynamic environments, in situations of uncertainty when we need to predict outcomes, we're missing relevant information, time is scarce, and the environment is constantly changing. The book is written in three parts. In the first part, the book offers a practical framework for making effective decisions under uncertainty. In the second part, the book discusses approaches to effectively implement those decisions, thus managing change at every level, from the individual to the organizational. Finally, the book develops suggestions on how leaders can diagnose and improve – in themselves and in the people they lead – the cognitive abilities relevant to decision-making. You'll also find: An enlightening business narrative detailing the journey of a fictional leader of an international travel operator named Inuk. Six cases that put you into real-life situations of making difficult decisions and that help you assess your decision-making effectiveness. An accessible and fun introduction to the neuroscience of decision-making. Ideal for managers, executives, directors, and other business leaders, Super Deciders is a can't-miss decision-making playbook that you've been waiting for.

A NATIONAL BESTSELLER & FINANCIAL TIMES BUSINESS BOOK OF THE MONTH'Full of powerful, practical lessons on changing how we think and act.'–Eric Schmidt, former CEO and Chairman of Google'A must-read for board members, executives, and investors.” – Amy Bance, investor and Fortune 500 Board Member The Venture Mindset is a playbook on how to adapt to a rapidly changing world, make smarter bets, launch new ventures, and transform traditional organizations into hubs for innovation, from a top Stanford professor and a technology executive. Venture capitalists are known for their extraordinary ability to spot opportunities. They know how to identify emerging trends, how to bring new industries into being, and when to hold them and when to fold. Their unique mindset has made them the force behind world-changing companies such as Amazon, Google, Moderna, SpaceX, and Zoom. Stanford Professor Ilya Strebulaev has devoted two decades to studying VCs'counterintuitive approaches to decision-making and the reasons behind the successes and failures of corporate innovations. Alex Dang has witnessed up close how VCs'thinking and mechanisms can create successful businesses at companies like Amazon and McKinsey. Combining their insight and extensive experience, they present nine distinct principles that will help you make better decisions, transform your business, and achieve remarkable results, no matter your industry. In The Venture Mindset, you'll learn: • One question VCs ask that will change the way you evaluate opportunities • Why you should encourage dissent and be wary of consensus • The number one killer of innovation in traditional corporate environments • Why it's crucial to learn when to ‘pull the plug'on initiatives • Why failure is not just an option, but a necessity Packed with entertaining stories and scientific precision, The Venture Mindset is a must-read for anyone who wants to be better equipped for the era of uncertainty when industry, company, and career can be disrupted overnight. The Venture Mindset will teach you more than how to simply survive. It'll teach you how to win big.

Discover how integrating rational thought and'gut feelings'together will make you a calmer, more powerful leader Business leaders today face unprecedented challenges—and it's not uncommon to feel overwhelmed by the sheer number and complexity of nonstop decision making. To further complicate matters, you may believe that some decisions require rational (brain) decision making, while others call for you to'go with your gut.'In The Steadfast Leader, you'll discover that integrating the two—brain and gut—will help you become the calm, steadfast and powerful leader you want to be. With their combined expertise in both business and medicine, Dr. Geoffrey VanderPal and Dr. Randy Brazie frame the latest scientific understanding of the human nervous system, drawing on Polyvagal Theory to show how the brain and the gut (connected by the vagus nerve) make decisions together. Helping to put an end to the tension caused by'either-or,'they show how using'both-and'works better in every situation. Packed with eye-opening research, case studies, and relatable examples from the business world, The Steadfast Leader provides practical, cutting-edge neuroscientific concepts to help you stay focused and make better decisions—for yourself, your team, and your organization. Inside you'll learn how to:Make optimal decisions without the negativity of past stress and trauma influencing decisions Become a more successful manager using tools you can adapt to your team Improve the physical workspace for happier, more focused employees Stand up and stand out: Take your career from the margins to center stage Make wiser financial decisions in good times and bad Make better recruitment decisions and manage interpersonal challenges Master focus, productivity, and connection with yourself and others

Professionals are challenged each day by a changing landscape of technology and terminology. In recent history, especially the last 25 years, there has been an explosion of terms and methods born that automate and improve decision-making and operations. One term, called'analytics,'is an overarching description of a compilation of methodologies. But artificial intelligence (AI), statistics, decision science, and optimization, which have been around for decades, have resurged. Also, things like business intelligence, online analytical processing (OLAP) and many, many more have been born or reborn. How is someone to make sense of all this methodology, terminology? Extending on the foundations introduced in the first book, this book illustrates how professionals in healthcare, business, and government are applying these disciplines, methods, and technologies. The goal of this book is to get leaders and practitioners to start thinking about how they may deploy techniques outside their function or industry into their domain. Application of modern technology into new areas is one of the fastest, most effective ways to improve results. By providing a rich set of examples, this book fosters creativity in the application and use of AI and analytics in innovative ways.

Every day we hear of serious errors of judgement that result in organisational disaster. Why do seemingly successful businesses, NGOs, or even political parties fall prey to irrevocable governance breakdowns or, worse still, criminal malpractice? By prompting readers to think deeply about strategic decision-making, human behaviour, and cognitive biases, this book offers a disciplined, objective, and thoughtful approach to making better decisions.Every strategic problem is fundamentally a journey into the unknown, which involves a unique combination of duration, scale, external and internal dynamics, and personal motivations. Rarely is a strategic decision solved by saying, ‘If a situation is A, then the solution is B.'The book explores how to develop a strong foundation for problem resolving – rather than simplistic problem-solving – by strengthening competence so that decisions are made wisely. The case of Carillion plc, the second-largest construction group in the United Kingdom that went bankrupt in January 2018, is used to explore how a large and profitable company collapsed so dramatically when it was run by an experienced board and advised by three of the Big Four accounting firms. Professor Jeremy N. White presents a clear strategic toolkit for better strategic decision-making.This book will appeal to senior managers who are interested in techniques for making better strategic decisions. The lessons from the failure of Carillion plc are applicable to corporate leaders in addition to politicians and those who run not-for-profit organisations.

Risk is the single most prevalent and enduring factor that influences every individual, organization, and society. People often seek protection from negative risk events, but also seek to take advantage of opportunities arising from positive risk events. We may feel overwhelmed by messages encountered in daily interactions with media and society, contributing to a sense of ambiguity over how to act in response to risk-related information and misinformation. We seek to leverage evidence and reason to find our own balance between both positive and negative outcomes in an uncertain world. This groundbreaking book delivers practical concepts and tools that empower readers to leverage innovations in risk science to improve their abilities to interpret, assess, communicate, and handle risk. It provides a practical non-quantitative approach to understanding the risk and making better decisions involving risk. Think RISK covers several key themes in risk science: a) the main goals and strategies for understanding and managing risk; b) how readers can inform their risk stances by considering their own individual values and mission; c) the difference between risk and safety, and how that difference is critical for managing the risk; d) the role of psychological factors when understanding and managing the risk; e) the role of communication when understanding and managing the risk; and f) the general importance and incentives for effectively understanding and managing the risk. Written for business professionals in all private and public sectors, this book will also be relevant to non-business professionals such as medical practitioners and policymakers and would be an ideal fit for executive education and seminar-style courses in universities, corporate book clubs, and training seminars. Because it's based on foundational and scientifically accepted ideas and principles, the book should remain relevant for many years.

Tackle complex situations with critical thinking.You're facing a problem at work. There are many ways you can approach the situation, but each comes with its own pros and cons. How do you sort through all the information so that you know you're taking the right path?The answer is in how you think. The HBR Guide to Critical Thinking will help you navigate your most challenging issues, from difficult problems to tough decisions to complex scenarios. By carefully observing the situation, gathering information, inviting other perspectives, and analyzing what's in front of you, you can move forward with confidence while building this crucial leadership skill.You'll learn how to:Question your assumptionsKeep an open mind to opposing viewpointsSidestep cognitive biasesUse data—when appropriateGrow comfortable with ambiguityFind innovative and creative solutionsArm yourself with the advice you need to succeed on the job, with the most trusted brand in business. Packed with how-to essentials from leading experts, the HBR Guides provide smart answers to your most pressing work challenges.

This book is aimed at managerial decision makers, practitioners in any field, and the academic community. The chapter authors have integrated theory with evidence-based practice to go beyond merely explaining cybersecurity topics. To accomplish this, the editors drew upon the combined cognitive intelligence of 46 scholars from 11 countries to present the state of the art in cybersecurity. Managers and leaders at all levels in organizations around the globe will find the explanations and suggestions useful for understanding cybersecurity risks as well as formulating strategies to mitigate future problems. Employees will find the examples and caveats both interesting as well as practical for everyday activities at the workplace and in their personal lives. Cybersecurity practitioners in computer science, programming, or espionage will find the literature and statistics fascinating and more than likely a confirmation of their own findings and assumptions. Government policymakers will find the book valuable to inform their new agenda of protecting citizens and infrastructure in any country around the world. Academic scholars, professors, instructors, and students will find the theories, models, frameworks, and discussions relevant and supportive to teaching as well as research.

This book offers a fresh approach to strategy by examining the idea of Optionality. Optionality is the right, but not the obligation, to take an action. Built on historic military tactics, static engineering principles, and equilibrium-seeking economics, conventional strategic-thinking suffers some weaknesses, principal of which is its inability to deal with conditions of high uncertainty. This book begins by dividing the business landscape into three distinct domains; (1) Fragile, (2) Robust, and (3) Long-shot (FRL), which alert us to the context-specificity of strategy tools, before suggesting that theoretical lenses are required to understand and implement strategy in VUCA (Volatile, Uncertain, Complex, and Ambiguous) domains. The authors explore the concept and methodology of Optionality in order to demonstrate how it can be used in conjunction with existing strategy tools in order to achieve competitive success. It will be of great interest to academics and students of strategyand innovation.

This book comprises a set of stories about being an engineer for many decades and the lessons the author learned from research and practice. These lessons focus on people and organizations, often enabled by technology. The settings range from airplanes, power plants, and communication networks to ecosystems that enable education, healthcare, and transportation. All of these settings are laced with behavioral and social phenomena that need to be understood and influenced. The author's work in these domains has often led to the question:'Well, why does it work like that?'He invariably sought to understand the bigger picture to find the sources of requirements, constraints, norms, and values. He wanted to understand what could be changed, albeit often with much effort to overcome resistance. He found that higher levels of an ecosystem often provide the resources and dictate the constraints imposed on lower levels. These prescriptions are not just commands. They also reflect values and cultural norms. Thus, the answers to the question were not just technical and economic. Often, the answers reflected eons of social and political priorities. The endeavors related in the book frequently involved addressing emerging realities rather than just the status quo. This book is an ongoing discovery of these bigger pictures. The stories and the lessons related in this book provide useful perspectives on change. The understanding of people and organizations that emerges from these lessons can help to enable transformative change. Fundamental change is an intensely human-centric endeavor, not just for the people and organizations aspiring to change, but also for the people helping them. You will meet many of these people in this book as the stories unfold. The genesis of this book originated in a decision made early in the author's career. He had developed a habit of asking at the end of each day,'What did I really accomplish today?'This was sometimes frustrating as he was not sure the day had yielded any significant accomplishments. One day it dawned on him that this was the wrong question – He needed to ask,'What did I learn today?'It is always possible to learn, most recently about public health and climate change. In planning this book, the author first thought in terms of accomplishments such as projects conducted, systems built, and articles and books published. He could not imagine this being interesting to readers. Then, it struck him – It is much more interesting to report on what he learned about people and organizations, including how he helped them accomplish their goals. This is a book of stories about how these lessons emerged.In planning this book, the author first thought in terms of accomplishments such as projects conducted, systems built, and articles and books published. He could not imagine this being interesting to readers. Then, it struck him – It is much more interesting to report on what he learned about people and organizations, including how he helped them accomplish their goals. This is a book of stories about how these lessons emerged.

The best leaders, in the biggest moments, know how to read the situation, respond in the most effective way possible, and move forward. You can, too.The hardest part of leadership is mastering the inevitable high-risk, high-stakes challenges you will face. Whether you're making a split-second decision when your business is knocked sideways or you're finding the best strategy to navigate business-critical long-term circumstances, how can you be in peak form in those most crucial moments?Leadership coaching legends David Noble and Carol Kauffman show you how with their innovative new framework—MOVE—which equips you with the tactics you need to slow down high-stakes situations before they speed you up. You'll learn to master the moment, generate response options, and quickly evaluate those options before acting. As you get better and better at using the framework, you'll find you can recognize these moments as they arrive, like a great athlete who can read the field as a play unfolds or a great conductor who anticipates what's needed to deliver a great performance.Noble and Kauffman bring decades of experience coaching thousands of leaders, along with a deep base of research, to show why their unique two-on-one coaching method works and how it's done. The MOVE framework comes to life in these pages through the personal stories of real leaders living through their own crucible moments. Real-Time Leadership is a compelling and demystifying look at how the MOVE framework delivered positive results for them—and how it can for you, too.

Do leaders make history or does history make leaders? A deep dive into how we define, seek, and become leaders. We live in a period of leadership in crisis. At home, and across the globe, we sense that unqualified and irresponsible individuals are being elevated to positions of power, strong men and autocrats are consolidating their hold on governance, and the people are losing faith in the prospect of a better future. How have we arrived at this point? And how can we correct our course? For the past decade, Moshik Temkin has challenged his students at Harvard University's Kennedy School of Government and around the world to grapple with the nature of leadership as part of his wildly popular course “Leaders and Leadership in History.” Now, in Warriors, Rebels, and Saints, Temkin refashions the classroom for a wider audience. Using art, film, and literature to illustrate the drama of the past, Temkin considers how leaders have made decisions in the most difficult circumstances—from the Great Depression of the 1930s to the dictatorship of Rafael Trujillo and from the anticolonial wars of the 20th century to the civil rights struggle—and how, in a world desperate for good leadership, we can evaluate those decisions and draw lessons for today.

One of the most significant management challenges in modern companies and organizations is dealing with unavoidable, complex paradoxes. Today's world is multidimensional, multipolar, and multipurpose, and increasingly, classic management challenges such as leadership vs. management; exploitation vs. exploration, virtual vs. physical presence, economic sustainability vs. environmental sustainability, localization vs. globalization, etc. assume the characteristics of paradoxes rather than problems or dilemmas. Leadership of paradox is not about making a decision once and for all or prioritizing tough trade-offs, but about navigating between opposing considerations. Navigating Leadership Paradox argues that academic knowledge pools can support leaders'decision-making and sense-making in organizations and navigating paradoxes. The book outlines a practical pathway for management leaders and professionals for steering through paradox using 5 phases, 10 paradoxes, 15 tools, 20 cases, and 25 learning points. It delineates how to identify a paradox by assessing the nature of your challenge and discusses the appropriate courses of action individually as well in collaboration with other stakeholders. It also gives inspiration and advice for professional helpers assisting others in navigating paradox as part of organizational development or other educational purposes. This book will be essential reading for practitioners and academicians in the fields of leadership paradox, complexity management, change management, leadership dilemmas and organizational paradox.

A Wall Street Journal Bestseller “Atif has been at the center of Internet and digital disruption for over 20 years, building on 15 years of experience in pure play tech companies such as Amazon, where he led large scale, fast growing digital businesses.”—CNBC Fearlessly delve into the unknown with breakthrough methods to put your company on the path to innovation, creativity, and growth. It's no secret that steering a business has become dramatically more complex and uncertain in our modern era. Constant exploration of new territory by teams is the name of the game. Yet most companies are stuck with yesterday's approach to problem solving. Problem solving needs to be reinvented to meet today's challenges. The future of business depends on it. Having reached the highest levels of the Fortune 500, digital disrupter Atif Rafiq has written Decision Sprint to pull the curtain back on the hidden management systems within your organization that impact how people think, collaborate, and make decisions. Talent is vital to any company's advancement, but it's the collaboration and problem solving systems that separate industry leaders from the rest. Systems designed to embrace unknowns are the quickest, most enduring way to foster growth, continuous innovation, and results. Learn how teams begin with upstream work—the phase of a promising idea or initiative where the unknowns predominate—to problem solve anything, thus unlocking downstream actions from alignment to decision making to execution. With Rafiq's guidance, you'll overtake your competitors by moving upstream, embracing workflows that convert unknowns to clear recommendations, alignment, and action. In addition, you'll receive direct advice from the CEOs/presidents of H&R Block, Volvo, Peacock, Restaurant Brands, Orange Theory Fitness, among others—and learn from in-depth case studies such as Amazon's disruption of publishing, the massive digital transformation of McDonald's, the secret of launch of Apple Pay, Volvo's push for sustainability, and more. Don't just be ready for the next frontier of business, be continuously ready for the unknowns with Decision Sprint.

Deepening The Leadership Journey is a compendium of topical (and in some cases imponderable) situations for which leadership is either applicable or in need. This new book uses the nine elements in application to five challenges facing the current generation of leaders: making good decisions in an increasingly complex world; motivating and retaining a qualified workforce; equality and a truly diverse and inclusive workplace; cultivating a positive organizational culture; and thriving in a digital world.Intended for personal leadership development and practicing managers as well as courses on leadership, this approachable guide deepens the reader's leadership journey based on Al Bolea's'J-Curve'model of leadership and the nine essential elements of leadership mastery introduced in Becoming A Leader.

This book reviews the three life-and-death crisis moments that Huawei experienced during its growth and the major transformation process triggered by these crises. It describes in detail how Huawei thinks about future strategies at these critical moments and how to implement these strategies during its daily work. This book involves the content of corporate globalization strategy decision making, overseas marketing, change management, etc.This book is suitable for middle and senior managers of the enterprises facing difficulties in product development, market development, and business model transformation, especially in the information and communication industry, manufacturing, etc. And it helps to inspire researchers and students, consultants, and trainers who major in corporate transformation, strategic management, and international marketing.

Turbulence is not new to the business world. In fact, turbulence is increasing, and managers are seeing teams spinning their wheels. Management systems are in a state of crisis and operations are more complex. The old top-down operations mode no longer suffices. Today's businesses demand speed and increased accuracy, forcing everyone to re-evaluate chains of command and tear down the walls between functions. Amid the responsibilities of traditional management lies problem solving. The push is toward moving decision-making authority down the ladder to all levels. Managers are no longer equipped to or capable of making the number and variety of necessary decisions in a vacuum. The current mode is to have employees deal directly with workplace issues and take corrective action without complaint and without management involvement. Coping with this reality and preparation for these improvements in workplace problem solving requires interest and motivation.Strategic Decision Making for Successful Planning can facilitate this by demystifying and simplifying the process. The book bridges philosophy and theory and puts together a practical integration of all the tools necessary to get results from your investment of time, energy, and money. What is unique about this book is while it's based on a strong academic foundation, it does not get bogged down in the human-planning or psychological process of solving problems. It doesn't provide'pie-in-the-sky'creative solutions or a five-year process for solving problems and planning for the future. Numerous techniques and tools are included to make the book the right balance between practical and academic. The book also includes an extensive case study to illustrate points made in the text.

What do you do when the algorithm doesn't have the answer? Countless tools and frameworks claim to make decisions objective and bias-free. But in reality, the defining decisions that leaders face are complex ones with subjective information sources and conflicting courses of action. That's why the toughest choices are left to the leaders, and that's why formulas won't answer them. In Difficult Decisions: How Leaders Make the Right Call with Insight, Integrity, and Empathy, leadership expert and CEO of YSC Consulting, Eric Pliner, delivers a set of practical tools for readers to make sense of these complex, subjective decisions quickly and with integrity. It presents a path to understanding your own subjectivity, and how your morals, ethics, and responsibilities affect how leaders make the most important decisions. Difficult Decisions is ideal for executives, managers, and business leaders to examine their own intuition and navigate the most conflicted choices they make. It's a challenging read and an indispensable resource to help readers develop self-reflection, clarify their values, and ultimately make the choice that is most “right” to them.

Lead your organizations, solve problems, and sustain your company's growth with effective practices for complex, uncertain, and unpredictable environments In Move to the Edge, Declare it Center, CEO, entrepreneur, and strategist Everett Harper delivers a powerful and pragmatic take on solving complex problems by, and making decisions through, uncertainty. You'll learn to discover insights quickly by experimenting, iterating, then building infrastructure to sustain your innovations in your teams and organizations. The author demonstrates a set of practices, processes, and infrastructure that addresses complex problems alongside a set of methods to systematize, scale, and share best practices throughout an organization. In the book, the author offers a new framework for leadership that's perfectly suited to an increasingly volatile, uncertain, and unpredictable world. You'll also get: Effective ways to make decisions in situations without complete information Strategies for sustaining your team through highly uncertain times Techniques for managing personal anxiety—a key leadership skill for the next decade Case studies of World Central Kitchen, COVID public health policymakers, and California wildfire responders illustrate the framework, while pragmatic playbooks about salary transparency, remote work, and diversity and inclusion will help leaders apply the framework in their own organizations. The author shares personal stories and winning strategies that help leaders maintain high performance, avoid burnout, and enable companies to thrive. Move to the Edge, Declare it Center is perfect for business leaders facing complex problems that require immediate decisions in the face of uncertain outcomes. It's also a must-read for anyone interested in modern leadership and looking for a way to help them make solid decisions with incomplete information.

This book illustrates how to access the right information for making the best decisions during turbulent times. It is written from an experienced-based perspective that is beneficial for those looking for the development and improvement of the decision-making process. The approach is centered on the author's experience in developing and implementing effective and efficient approaches to decision-making in business and government. Based on those experiences, this book provides insights into how to improve the decision making process of your organization, whether it be large or small. For decision makers and those providing market information for making decisions, this book provide guidelines for a framework which includes systems thinking. For those interested in change management and corporate governance, the book presents examples where it was done well and some examples where it was not and the ensuring consequences. Praise for Systems Thinking Decision-Making Process…'This is an absolutely incredible book by a distinguished practitioner. The range of knowledge and experience that Vince Barabba has had is astounding. I urge everyone who is interested in complex, messy problems to read this amazing book.” --Ian I. Mitroff “…Vince has masterfully blended the art of organizational respect with the science of data inquiry to drive change and realize strategic vision. A master storyteller, he does not just teach, his book brings his learnings to life in a meaningful way that if carefully listened to, can change the course of a career.” -- Paul D'Alessandro Principal, Health Industries, PwC US “In his latest book, Vince Barabba integrates his vast knowledge from 50 years of dedicated work in both the public and private sectors in order to provide leaders with an actionable framework for radically improving how their organizations collect and use information to make the best decisions for all the wicked messes that now appear in our global village… This book can save your company from living in the dark with false assumptions about all your key stakeholders.” -- Ralph H. Kilmann, Ph.D. CEO, Kilmann Diagnostics Co-Author, The Thomas-Kilmann Conflict Mode Instrument (TKI)'Absorbing just a few of the many smart ideas in this book will make you a better leader and decision maker. Thinking systemically about how the hard-earned lessons from Vince Barabba's brilliant career apply to your enterprise could make you a great one.'— Chunka Mui Co-Author, A Brief History of a Perfect Future and Billion Dollar Lessons “…if you are interested in ‘thinking in systems,'this book is for you. The ‘On Star'story demonstrates to you how the initial product-centered thinking was proselytized to ‘thinking in systems'.'-- John Pourdehnad Visiting Professor, IESE Business School and Faulty of Systems Leadership, Thomas Jefferson University “In writing Systems Thinking Decision-Making Process: How to Avoid Burnt Toast, Vince Barabba is addressing the limits of knowledge management systems which enable ‘organizations as usual'to share best practices on how to scrape toast faster and cheaper… The examples shared by Vince, from his first-hand experiences in corporate America or his services as a marketing consultant, contribute invaluable clarity to his goal of providing a “sketch of an Inquiry Center Learning and Support System” for those with the ambition to lead efforts to work smarter, not harder, firmly against the grain of ‘organizations as usual'…” -- Bill Bellows, Ph.D., President, InThinking Services Adjunct Professor, California State University, Northridge and Southern Utah University Advisory Council Member and Former Deputy Director, The W. Edwards Deming Institute® “In his ‘last book', Vince weaves the experiences and l

Leadership isn't what you think it is. First, leadership and authority are two different things. That means that anyone can lead, and leadership starts with you and must engage others. Leadership is mobilizing people to make progress on complex challenges. Helping, motivating and inspiring people to change is what leadership is about. Because when everyone leads, we untap the full potential to solve the toughest challenges. In Your Leadership Edge, Ed O'Malley and Amanda Cebula provide a practical, comprehensive guide designed to help you hone the behaviors, attitudes and mindset necessary to create lasting impact for yourself, your organization and your community. The book describes four competences—Diagnose Situation, Manage Self, Energize Others, and Intervene Skillfully—and dives deeply into each one with a list of skills and tactics that can help you lead anytime, anywhere.

This instant New York Times bestseller is an “inspiring and useful” (The Washington Post) guide to the art of leadership from David Gergen—former White House adviser to four US presidents, CNN analyst, and founder of the Harvard Center for Public Leadership.As nations careen from one crisis to the next, there is a growing cry for fresh leadership. Those in charge have relatedly fallen short, and trust in institutions have plummeted. So, what does great leadership look like? And how are great leaders made? David Gergen, a leader in the public arena for more than half a century, draws from his experiences as a White House adviser to four presidents, his decades as a trusted voice on national issues, and years of teaching and mentoring young people to offer a stirring playbook for the next generation of change-makers. To uncover the fundamental elements of effective leadership, Gergen traves the journeys of iconic leaders past and present, from pathbreakers like Ruth Bader Ginsburg, John Lewis, John McCain, and Harvey Milk to historic icons like Lincoln, John F. Kennedy, Winston Churchill, and Eleanor and Franklin Roosevelt, to contemporary game changers like Greta Thunberg, the Parkland students, and the Black Lives Matter movement. Leadership is a journey that starts from within, Gergen writes. A leader must become self-aware and then achieve self-mastery. You cannot lead others until you can lead yourself. As you start to leap into the world, you begin your outer journey, overcoming setbacks, persuading others, empowering them, and navigating crises—armed with a sense of history, humor, passion, and purpose. By linking lessons of the past with the ever-changing practice of leadership today, Gergen reveals the time-tested secrets of dynamic leadership. A “clarion call for lives dedicated to service and leadership” (Doris Kearns Goodwin, Pulitzer Prize­–winning author of Leadership), Hearts Touched with Fire distills experience and wisdom of the past into an invaluable guide for leaders of our future.

Why do so many leaders reach the senior level and fail? Simply, most are unprepared for the unique leadership roles and responsibilities a senior role requires. They hadn't mastered the three critical factors necessary to reach the senior level and

We are in the midst of a leadership crisis that is derailing business success, and it's time to get rigorous about talent. This book will show you how, with an effective and consistent framework, to help galvanize decision-makers around leadership potential.Time and time again, organizations place too many leaders in roles they are not a good fit for. The financial, strategic, and human costs of poor leadership are staggering and unnecessary. But organizations that effectively identify high-potential talent are likely to financially outperform those that do not do this work by a factor of 4.2 to 1, not to mention all the other positive impacts. Backed by the authors'research, including a study with 50+ global CEOs, the insights and strategies packed into this book will help you eliminate the shocking variation that exists in how people think about determining leadership potential – and empower decision-makers to be game-changers to optimize their organizations.For too long, leadership potential has been treated as an imprecise art and inconsistently applied. CEOs, board members, senior managers, and HR professionals will welcome the thought-provoking insights and practical tools this book gives to build a pipeline of strong leaders.

A fresh, research-driven playbook for how successful leaders can maximize the potential of others When we think of leaders, we often imagine lone, inspirational figures lauded for their behaviors, attributes, and personal decisions, and leadership books often reinforce that view. However, this approach ignores a leader's mission to empower others. Applying decades of behavioral science research, Don A. Moore and Max H. Bazerman offer a passionate corrective to this view, casting today's organizations as decision factories in which effective leaders are decision architects, enabling those around them to make wise, ethical choices consistent with their own interests and the organization's highest values. As a result, a leader's impact grows because it ripples out instead of relying on one individual to play the part of heroic figure. Filled with real-life stories and examples of the structures, incentives, and systems that successful leaders have used, this playbook equips each of us to facilitate wise decisions.

For readers of Malcolm Gladwell, Decision Time is an inspirational problem-solving and decision-making book to identify and fight off the common enemies of making good decisions—inertia, procrastination, and indecision—and empower you to make the choices that matter the most using growth mindset.Should I change careers? Is it time to end my relationship? Can I move halfway across the world?We have to make choices every day, big and small, but it's the life-changing ones that often cause us to freeze or react too quickly, without thinking. What can we do differently?Laurence Alison and Neil Shortland have spent over 20 years helping soldiers, police officers, doctors, and other professionals in high-stakes environments make tough decisions when lives are on the line. In Decision Time, they show us how those same decision-making techniques apply to everyday life, whether that's deciding to take a new job or change careers later in life, end a relationship, move across the world, or declare your undying love for your best friend.Highly accessible and interactive, Decision Time will guide you through each step of the decision-making process so next time you a find yourself at a crossroads, you'll be able to make your way with confidence.Praise for Decision Time:'A highly readable and entertaining book... The authors have managed the trick of applying their work with military and security professionals to the high-consequence choices people face in everyday life. This is a thought-provoking and stimulating contribution.'—Gary Klein, author of Seeing What Others Don't and The Power of Intuition

We are told from a young age that we should strive to make the right decisions, but we aren't taught exactly how to do this. Every day, we make over 35,000 decisions in our personal and professional lives. How many of those decisions do we get right? This book will help business executives systematically tackle these 35,000 decisions. Executives are forced to make critical decisions that impact their lives, their employees'lives, and the lives of their customers. Decisions like what products to create, who should be hired, and what divisions to shut down are all commonplace in the executive suite. This book offers three strategies for dealing with decisions: problem-solving techniques, routines, and decision-making frameworks. Each strategy is designed to help readers achieve more clarity, gain time back, and improve the quality of their decisions. The first one focuses on helping readers solve the right problem instead of wasting time on the wrong one. The second strategy helps deal with decisions that need to be made once but can then be executed regularly. The third and final strategy provides a three-step framework for making the most important decisions in their lives. The focus of the author's work is on helping readers use data to make better decisions. This book gives readers the tools to convert the insights they learn from their data into actionable decisions.

This book argues that uncertainty is not really uncertainty at all but just demonstrates a lack of vision and willingness to think about the unthinkable – good and bad. The task of accepting that uncertainty is about exploring the possible, rather than the impossible has to be taken on board by strategists, policy developers, and political leaders, if we are to meet the challenges that an ever changing world is throwing at us. The term “unknown – unknowns” is ubiquitous, albeit the vast majority of future uncertain events do not fall into this category. However, it has been used to absolve decision makers from criticism post-event, whereas poor foresight is the prime culprit and that most future uncertainties are “known-unknowns” or “inevitable surprises”. This re-positioning of uncertainties can help mitigate the impact of such risks through better foresight aware contingency planning. The enemy is not uncertainty itself but our lack of imagination when trying to visualize the future – we need to transform our behaviour. To better understand uncertainty we have to deconstruct it and get to grips with its component parts. Three main questions are posed and practical approaches presented: What are the main structural components that make up the conditions under which uncertainty operates? What scenario lenses can be used when exploring uncertainty? What behavioural factors do we need to consider when analysing the human responses to uncertainty? Practitioners, having to deal with making better decisions under uncertainty, will find the book a useful guide.Endorsements for the book:'With this book, Bruce Garvey performs a great service for consultants, planners and, indeed, anyone whose job involves a degree of speculation about what will happen in the future. Through a comprehensive survey of methods, tools and techniques, he provides a practical guide to unpacking the uncertainty that besets all human endeavour. This is no dry academic treatise: it deals with highly contemporary topics such as “fake news” – part of a fascinating dissection of “dark data” – and how our biases and preconceptions shape our views. The book finishes with three case studies dealing with the Covid-19 pandemic, social mobility and inequality, and achieving net zero – all topics that are sorely in need of the critical thinking and analysis skills described previously.No one can completely eliminate “20:20 hindsight” from all business decisions but readers applying the lessons of this book may find themselves saying “if only we'd known…” less frequently.'-- Nick Bush, Director - CMCE (Centre for Management Consulting Excellence)'Academic literature and practical guides to uncertainty management are disparate: this exciting edition brings it all together. Principal author, Bruce Garvey, recognises the erroneous attribution of many recent events to unforeseeable uncertainty (‘unknown unknowns'), calling these out as inevitable surprises (or ‘unknown knowns'), a category of uncertainty that is typically overlooked. Garvey describes critical dimensions of uncertainty, before examining scenarios and behavioural aspects, the latter being a ‘hidden influencer'which is too often neglected. The guidebook contains a variety of methods, tools and techniques, including several that deserve more use, and contains a detailed glossary and reference list. Practical advice covers topics such as identifying weak signals for use in scenario development and overcoming cognitive dissonance. This well-structured and engagingly written guide should serve as a standard text for students, academics and practitioners across policy making, business, and industry.'-- Dr. Geoff Darch, Water Resources Strategy Manager, Anglian Water. Co-Founder, Analysis under Uncertainty fo

Even senior people, business owners, and board members are unaware of the nuances of influence on a daily basis. They think in a straight line and try to'strike deals,'use hierarchical power, make'trade-offs,'or bargain as if at a flea market. They unwittingly sacrifice vital needs to gain minor and temporary bright, shiny things. Influence is not about fast-talking, it's about fast-thinking and carefully constructed language that one applies within a specific context. Influence is thought to be programmable—that is, it can create scarcity or consistency of positive responses. In reality, it's about accountability, innovation, and leverage. No pre-pandemic strategy is worth a cent in a post-pandemic world. There is no'new normal'or'return to normal.'There are only new realities. In this book, one of the boldest, most aggressive, most successful consultants in the world makes his predictions and provides recommendations that may frighten and stun, but ultimately can lead to market domination. Million-dollar influencers understand that influence doesn't mean kissing up to everyone. While we may all be equal as human beings, not everyone has a stake in the outcomes in the business of influence. Some will resist change for the sake of resisting change. They lack imagination or let fear hold them in place. Recognizing actual stakeholders will guide your positioning of stakes in the ground that will mark critical positions leading to your desired outcome. Features How consensus building is something to live with, not something to die for The fundamental difference between accountability and authority The need for innovation and even improvisation in wielding influence The scientific and magical contrasts of language How to effectively maneuver within political environments How to rally the right stakeholders at the right time The powerful role of consequence

This book contains international perspectives that unifies the themes of strategic management, decision theory, and data science. It contains thought-provoking presentations of case studies backed by adequate analysis adding significance to the discussions. Most of the decision-making models in use do take due advantage of collection and processing of relevant data using appropriate analytics oriented to provide inputs into effective decision-making. The book showcases applications in diverse fields including banking and insurance, portfolio management, inventory analysis, performance assessment of comparable economic agents, managing utilities in a health-care facility, reducing traffic snarls on highways, monitoring achievement of some of the sustainable development goals in a country or state, and similar other areas that showcase policy implications. It holds immense value for researchers as well as professionals responsible for organizational decisions.

The Theory of the Firm is commonly viewed as axiomatic by business school academicians. Considerations in spanning organizational structures, their boundaries and roles, as well as business strategies all relate to the Theory of the Firm. The dominant Theory of the Firm poses that markets act perfectly to maximize the well- being of society when people act to maximize the personal utility of their individual purchases and firms act to maximize financial returns to their owners.However, burgeoning evidence and discourse across the scientific and policy communities suggests that the economic, social, and environmental consequences of accepting and applying this theory in the organization of business and society threaten the survival of the human species, among countless others. This book provides the latest thinking on alternatives to the Theory of the Firm as cornerstone of managerial decision-making. Authors explore and elucidate theories that help us understand a firm differently and suggest alternatives to the Theory of the Firm.This book will be of value to researchers, academics, practitioners, and students interested in leadership, strategic management, and the intersection of corporate interests and the well-being of the society.

“This stimulating collection tackles the question that is uppermost in most of humanity's minds and hearts right now. The novel debating approach that is taken generates a rich understanding of the range of ways in which bad leadership is created, manifested and most importantly, remedied.” - Professor Brad Jackson, Waikato Management School, The University of Waikato, New Zealand “In the midst of a world full of incompetent and incoherent leaders this book is exactly what we need: a veritable cornucopia of critical leadership studies.” - Keith Grint, Professor Emeritus, Warwick Business School, UK “While we like to have leaders who guide, looking at the present state of the world, there are far too many leaders who misguide. It makes this anthology on bad leadership more than timely. The various contributors, taking many different perspectives, highlight the ways leaders can go astray.In these very difficult times, this book will be a must read for anybody interested in this subject.” - Manfred F. R. Kets de Vries, Clinical Professor of Leadership “Debating Bad Leadership, edited by Anders Örtenblad, is a book for this time! The rise of populism and the emergence of so-called ‘strong'leaders in many countries have created a social, political, and economic climate that begs for closer examination of the origins, characteristics, and forms of, especially, bad leadership. Taking as its starting-point the question of why there are so many bad leaders in the corporate world, the impressive collection of chapters compiled in Debating Bad Leadership canvasses a comprehensive array of issues ranging from toxic, psychopathic, leadership and ethical failure to issues of poor selection, ill-considered recruitment, leader (in)competence, conflicted or weak followership, to the very concept of leadership itself.In debating these fundamental issues, this book illuminates and educates, and offers some remedies, both theoretically and practically. Debating Bad Leadership challenges scholars, students and practitioners of leadership to continue this fundamental discussion, for the benefit of us all.” - Gabriele Lakomski Professor Emeritus, Melbourne Centre for the Study of Higher Education, University of Melbourne, Australia.In this book, leadership experts explore why there are so many bad leaders, and suggest remedies for how the current situation could be improved. Some of the experts suggest that reasons for why bad leaders are so common are searched for in people: more specifically leaders-to-become, acting leaders or followers. Others suggest that reasons are to be found in the leadership role (or expectations on those having such role), in the lack of support for leaders, or in beliefs about leadership. On the backdrop of their suggested explanations as towhy there are so many bad leaders, the experts suggest remedies that could be taken to decrease the number of bad leaders as well as their negative impact. The very presumption that this book rests upon also gets its fair share of critique, by some of the experts. Anders Örtenblad is Professor of Working Life Science at the University of Agder, Norway. He is the editing founder of the book series Palgrave Debates in Business and Management.

Meet your next crisis head on and get through it stronger than ever by using the hard-earned strategies and core principles from Marc Polymeropoulos, a highly decorated, 26-year operations officer with the CIA.Marc Polymeropoulos has had to live with the consequences of decisions made under the most high-stress circumstances you can imagine as a senior intelligence officer in the CIA, retiring from his 26 years of service as one of the CIA's most decorated field officers.Though your crisis situations may not entail international counter terrorism as Marc's did, in our age of social media and a 24-hour news cycle, the consequences of mishandling a crisis can escalate quickly, leaving irreparable damage to a company's reputation and bottom line in its wake.In Clarity in Crisis, Marc shares how true leaders need to lead in and through times of crisis and thrive under conditions of ambiguity, rather than message their way out or duck from hard decisions.This book provides proven strategies and core principles that leaders can apply to meet any crisis head on and lead through it, including:The critical elements to managing crisis, such as knowing who you can always count on to execute under high-stress situations.An understanding of the importance of following and stressing key fundamentals and avoiding shortcuts that often do more harm than good.Implementation guidance from the “Mad Minute” section at the end of each chapter that summarizes key points and action items you can begin applying right away.How to gain confidence that you are ready for the next crisis and embrace any situation with no fear.Far from mere theory, Clarity in Crisis outlines the unique mindset and strategies Marc himself practiced and honed throughout his remarkable career. The core principles outlined in these pages will help you find unshakeable clarity in crisis and lead when others want to flee.

Up to 70% and even more of corporate Analytics Efforts fail!!! Even after these corporations have made very large investments, in time, talent, and money, in developing what they thought were good data and analytics programs. Why? Because the executives and decision makers and the entire analytics team have not considered the most important aspect of making these analytics efforts successful. In this Book II of'It's All Analytics!'series, we describe two primary things: 1) What this'most important aspect'consists of, and 2) How to get this'most important aspect'at the center of the analytics effort and thus make your analytics program successful.This Book II in the series is divided into three main parts:Part I, Organizational Design for Success, discusses ……. The need for a complete company / organizational Alignment of the entire company and its analytics team for making its analytics successful. This means attention to the culture – the company culture culture!!! To be successful, the CEO's and Decision Makers of a company / organization must be fully cognizant of the cultural focus on ‘establishing a center of excellence in analytics'. Simply,'culture – company culture'is the most important aspect of a successful analytics program. The focus must be on innovation, as this is needed by the analytics team to develop successful algorithms that will lead to greater company efficiency and increased profits. Part II, Data Design for Success, discusses ….. Data is the cornerstone of success with analytics. You can have the best analytics algorithms and models available, but if you do not have good data, efforts will at best be mediocre if not a complete failure. This Part II also goes further into data with descriptions of things like Volatile Data Memory Storage and Non-Volatile Data Memory Storage, in addition to things like data structures and data formats, plus considering things like Cluster Computing, Data Swamps, Muddy Data, Data Marts, Enterprise Data Warehouse, Data Reservoirs, and Analytic Sandboxes, and additionally Data Virtualization, Curated Data, Purchased Data, Nascent & Future Data, Supplemental Data, Meaningful Data, GIS (Geographic Information Systems) & Geo Analytics Data, Graph Databases, and Time Series Databases. Part II also considers Data Governance including Data Integrity, Data Security, Data Consistency, Data Confidence, Data Leakage, Data Distribution, and Data Literacy.Part III, Analytics Technology Design for Success, discusses …. Analytics Maturity and aspects of this maturity, like Exploratory Data Analysis, Data Preparation, Feature Engineering, Building Models, Model Evaluation, Model Selection, and Model Deployment. Part III also goes into the nuts and bolts of modern predictive analytics, discussing such terms as AI = Artificial Intelligence, Machine Learning, Deep Learning, and the more traditional aspects of analytics that feed into modern analytics like Statistics, Forecasting, Optimization, and Simulation. Part III also goes into how to Communicate and Act upon Analytics, which includes building a successful Analytics Culture within your company / organization. All-in-all, if your company or organization needs to be successful using analytics, this book will give you the basics of what you need to know to make it happen.

Drawing on knowledge from process improvement, organisation theory, human resource management, change management, occupational health and safety, and other fields, the book is a practical, easy-to-read guide to problem solving. Illustrated with a series of short case studies, this book provides an integrated approach to problem solving in the workplace. Collaborative Problem Solving walks through the steps in the problem solving process, introducing dozens of tools, techniques, and concepts to use throughout. Chris J. Shannon describes the behaviours to practice which are most conducive to creating a positive problem solving culture based on curiosity, collaboration, and evidence-based thinking. This book explains why successful problem solving is a collaborative process and provides tools and techniques for responding to other people's behaviour when designing and implementing solutions. Offering practical advice on problem solving in an easy-to-understand way, this book is aimed at people working in office environments, service industries, and knowledge organisations, enabling them to feel confident in applying the knowledge from the book in their own workplace.

Discover nine common business decision-making traps -- and learn practical tools for avoiding them -- in this'masterful,'research-based guide from a professor of strategic thinking. (Daniel Kahneman, author of Thinking, Fast and Slow)We all make decisions all the time. It's so natural that we hardly stop to think about it. Yet even the smartest and most experienced among us make frequent and predictable errors. So, what makes a good decision? Should we trust our intuitions, and if so, when? How can we avoid being tripped up by cognitive biases when we are not even aware of them?In You're About to Make a Terrible Mistake!, strategy professor and management consultant Olivier Sibony draws on dozens of fascinating and engaging case studies to show how cognitive biases routinely lead all of us -- including even the most renowned business titans -- into nine common decision-making traps. But instead of rehashing the same old'debiasing'techniques that fail managers time and again, Sibony explains that the best way to avoid the pitfalls of cognitive bias is to craft an effective decision-making architecture in your organization -- a system of techniques and processes that leverage collective intelligence to help leaders make the best decisions possible -- and provides 40 concrete methods for doing so.Distinctive in the clarity and practicality of its message, You're About to Make a Terrible Mistake! distills the latest developments in behavioral economics and cognitive psychology into actionable tools for making smart, effective decisions in business and beyond.'Succinct, accurate, and even-handed. I loved it!'(Angela Duckworth, bestselling author of Grit)'The best, funniest, most useful guide to cognitive bias in business. If you make decisions, you need to read this book.'(Safi Bahcall, bestselling author of Loonshots)

The first business overview book series from the Big Picture overview perspective.The Big Picture of Business, Book 3 offers a creative approach to strategy development and planning for companies in today's turbulent business environment that prepares them for an unknowable tomorrow. Each year, one-third of the U.S. Gross National Product goes toward cleaning up problems, damages and other high costs caused by companies that failed to take proper actions. Look no further than the cost of the current financial crisis for an example. The costs of band-aid surgery for their problems and make-good work cost business six times that of proper planning, oversight and accountability. 92% of all problems in organizations stem from poor management decisions.The Big Picture of Business, Book 3 takes a fresh look at change and growth, utilizing full-scope planning as a means of navigating through uncertain waters toward richer success. It is based upon Hank Moore's trademarked approach to growing and strengthening businesses, tested by his actual work in guiding corporations over three decades. Within The Big Picture of Business, Book 3, Hank shows how to master change and ready companies to face the future.

It's All Analytics! The Foundations of AI, Big Data and Data Science Landscape for Professionals in Healthcare, Business, and Government (978-0-367-35968-3, 325690)Professionals are challenged each day by a changing landscape of technology and terminology. In recent history, especially in the last 25 years, there has been an explosion of terms and methods that automate and improve decision-making and operations. One term,'analytics,'is an overarching description of a compilation of methodologies. But AI (artificial intelligence), statistics, decision science, and optimization, which have been around for decades, have resurged. Also, things like business intelligence, online analytical processing (OLAP) and many, many more have been born or reborn. How is someone to make sense of all this methodology and terminology?This book, the first in a series of three, provides a look at the foundations of artificial intelligence and analytics and why readers need an unbiased understanding of the subject. The authors include the basics such as algorithms, mental concepts, models, and paradigms in addition to the benefits of machine learning. The book also includes a chapter on data and the various forms of data. The authors wrap up this book with a look at the next frontiers such as applications and designing your environment for success, which segue into the topics of the next two books in the series.

Choosing the things you keep in your life and where you focus your energy is doable, and Gail Golden shows you how. Curating your life means selecting those activities that are most important, meaningful, and joyful for you and fiercely focusing your energy on those endeavors. It also means putting a whole bunch of stuff in the back room, to be reconsidered at another time.Curating your life means sorting your activities into three categories:The things you are not going to do, at least not right nowThe things you will be mediocre at The things you will be great atThis is not simple. But the payoff is amazing. Living a well-curated life is doable. You get to succeed at the things that really matter to you, and you still get to enjoy life. Join Gail Golden on a tour of how to curate your life for success, happiness, and fulfillment.

This title provides managers, executives and other professionals with an innovative method for critical decision-making. The book explains the reasons for decision failures using the Law of Unintended Consequences. This account draws on the work of sociologist Robert K. Merton, psychologists Amos Tversky and Daniel Kahneman, and economist Herbert Simon to identify two primary causes⁠: cognitive biases and bounded rationality. It introduces an innovative method for “test driving” decisions that addresses both causes by combining scenario planning and “what-if” simulations. This method enables professionals to learn safely from virtual mistakes rather than real ones. It also provides four sample test drives of realistic critical decisions as well as two instructional videos to illustrate this new method. This book provides leaders and their support teams with important new tools for analyzing and refining complex decisions that are critical to organizational well-being and survival.

An essential guide for any business leader looking to hone, develop and master the art of judgment. The success of any organization or individual depends upon making good decisions, arrived at through the use of a sound judgment. Too often, this elusive characteristic has been misperceived as an unchangeable, entrenched element of our character, over which we have little control. In fact, judgment is an art – one that can be honed, developed and mastered.In The Art of Judgment, John Adair draws upon his decades of experience and expertise to provide a practical and fascinating insight into how you can harness the full potential of your judgment. These in-depth methods are summarised in 10 key principles, which include:- Thinking to Some Purpose- Experience – the Seedbed- Truth – the Leading Star- How to Share Decisions- The Role of ValuesWith the divisiveness of public discourse and the complexities of modern business, it is more difficult than ever to be sure that you're making the right decision. Adair provides a clear pathway to improving your judgment, beginning with an exploration of the machinations behind decision-making, before demonstrating how you can develop a stronger understanding and control of your judgment. This is an essential companion for any business leader interested in making the best decisions, whether personal or for their organization. Good judgment is the secret behind any success, and also has the potential to accelerate one's own career. This book provides insight, expertise and inspiration for anyone looking to cultivate and develop their art of judgment.

This book develops a general theory of managerial decision making on the basis of a few elementary postulates. It employs logic as the method of reasoning, systems science in general and the systemic YoYo Model in particular, as the intuitive playground. By doing so, the authors take individually background-based guesswork out of processes of decision making. All established conclusions are expected to be generally employable in real-life applications. At the same time, the book is user friendly to a wide range of audience, coincides with people's intuition, and provides applicable results and insights for practical purposes.

Learn how to make better; faster decisions.You make decisions every day--from prioritizing your to-do list to choosing which long-term innovation projects to pursue. But most decisions don't have a clear-cut answer, and assessing the alternatives and the risks involved can be overwhelming.You need a smarter approach to making the best choice possible. The HBR Guide to Making Better Decisions provides practical tips and advice to help you generate more-creative ideas, evaluate your alternatives fairly, and make the final call with confidence.You'll learn how to:Overcome the cognitive biases that can skew your thinkingLook at problems in new waysManage the trade-offs between optionsBalance data with your own judgmentReact appropriately when you've made a bad choiceCommunicate your decision--and overcome any resistanceArm yourself with the advice you need to succeed on the job, from a source you trust. Packed with how-to essentials from leading experts, the HBR Guides provide smart answers to your most pressing work challenges.

WINNER: NYC Big Book Award 2020 - Business GeneralCompanies that rapidly grow have one thing in common: their leaders create symbiotic relationships between technical, creative and business minds. Innovation and leadership consultant, Val Wright, provides the tools needed to nurture and harness these connections, the right way.An inspirational CEO who influences and innovates successfully will become the pivotal power in any business by orchestrating an organization that helps everyone dream big while staying grounded and rapidly putting ideas into action.Using examples from a number of leading corporations to provide advice to existing and aspiring CEOs, and featuring interviews with C-suite executives at some of the world's most innovative businesses, Rapid Growth, Done Right is an essential guide to creating products and services that customers will love while delivering consistent growth.

The customer problem in the public sector appears when too many processes are in place and staff volumes are too large to adapt to sudden change. As situations evolve and solutions are required, public managers are faced with an overload of information for decision-making, as normal day-to-day policy is overlooked to accommodate management by crisis. Generally, emergency situations call for effective steps to be taken, constrained by short time frames and a dispersed public workforce. Managing teams require structure in their response to an evolving crises, which is generally a difficult position to attain when information and resources are limited. Protocol and response plans are only activated in extreme crises, leaving a gap in response when overload has been reached but is not within the stipulated margins. Recognition at this stage is important if successful outcomes are to be achieved. This book proposes an 8-point model, which it labels the DALI Model, for responding to these situations, to simplify and synthesize decision-making processes.