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An historical context of the development of global outsourcing with case study analysis in four countries where the industry is large or growing. It provides policy advice from employers to policy makers on how the growth of good quality jobs can be ensured as this industry grows and matures around the world.

Although economists have long pointed to the aggregate gains from increased economic integration, the popular perception of globalization is much more pessimistic. Workers feel less secure in their jobs and fear wage losses and unemployment. This book explores these issues, and asks whether the concerns are warranted.

Latin America has a pivotal role to play in international trade negotiations. This book focuses on the key issues for Latin American countries'participation in trade negotiations on the shifting ground of expanding trade agendas, diversifying negotiation fora and emerging coalitions. Through analysis of the management of sectors, the management of competition and conflict and the interplay of interests and coalitions, Diana Tussie and a team of local and international experts unravel the strands of the complex web of trade negotiations.