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With contributions from over 20 leading scholars from across the globe, this new book brings together a number of papers that have been presented at the annual International Labour Process Conference, at which the conference theme'Working Revolutions: Revolutionising Work'provided the inspiration for many of the chapters included in this volume. Grounded in Labour Process Theory, the text examines how digital technologies impact on work and organisations and provides a rigorous account of the technological, organizational and work related changes in both the new digital industries and in the traditional service and manufacturing sectors. The book covers many of the most significant contemporary issues and subjects in the field, including the representation of women in IT, workplace cyberbulling, virtualisation and the video games industry.This book is essential reading for upper-level undergraduate and postgraduate students studying modules related to technology and work, as well as modules in work sociology on sociology degree programmes.

This book explores the diversity of topics, views and perspectives focused on the relationship between information systems, organizations and managerial control. It brings together theories and practices by a diverse group of scholars working in different disciplines: organization, management, accounting, information systems development, human-computer interaction. The volume is divided into three sections, each one focusing on a specific theme: organizational change, innovation and information and communication technologies; organizational control, accounting and information systems; information, knowledge and project management practices. The book is based on a selection of the best research papers - original double blind peer reviewed contributions of the annual conference of the Italian chapter of AIS, held in Milan, Italy in December 2013.

This is the third of a series of research volume of papers from the Business and Information Technologies global research network. The group includes 20 partners from 16 countries, who conduct studies on the impact of new information and communication technologies on business practice, industry structure, and economic change. The book presents a unique longitudinal and cross-sectional view of technology adoption and business practice across a diverse set of countries and economies. It appears that there are some commonalities with respect to patterns of technology adoption, but also significant differences across countries. Furthermore, innovative practices can arise in every country, and have the potential to be applied in other countries. The identical survey carried out in different countries enables benchmarking and accurate comparisons across those markets. It is also extremely broad in its coverage of business practice in terms of functions and performance.

Managing in the Information Economy: Current Research Issues presents the recent research directions that address the issue of management in this economy. The contributors include leading researchers with interests in a diverse set of topics. While the volume cannot give a complete and comprehensive picture, it can provide introductions to important areas, and point to some important topics for future research. Therefore the book begins with perspectives at the level of the economy as a whole and then progressively addresses industrial structure, sectors, functions (e-commerce) and business practices. Introductions to the main sections and the papers in each section are provided. The volume is organized around six sections: The Information Economy; Structure and the Organization of the Information Economy; Marketing and Ecommerce; Emerging Issues in the Information Economy; Operations in the Information Economy; and Empirical Studies of Business Practices. Please see the Table of Contents and Editor's Introduction for further details.

The author draws on his experience and expertise as a Senior Global Executive, CIO, Strategist, Scientist, and Inventor, to provide an in-depth look at the'learning layer'a new business phenomenon that merges people and systems into a whole new operation and how it will transform the performance of any organization.

Informatiemanagement Je maakt dagelijks gebruik van pc's, smartphones, tablets en andere slimme elektronica. Deze informatieverwerkende apparaten maken ons leven aangenamer; we kunnen nauwelijks nog zonder ze. In organisaties zijn informatiehulpmiddelen van levensbelang. Een bedrijf dat zichzelf serieus neemt ‘doet daarom aan informatiemanagement'. Anders gezegd: het zorgt voor een goed functionerende Informatie- en Communicatie Technologie (ICT). Dit boek biedt je daarvoor een breed overzicht van het vakgebied ICT en informatiemanagement. Het maakt je bekend met veelgebruikt jargon en reikt niet alleen praktische hulpmiddelen aan om ‘klussen'op ICT-gebied aan te pakken, maak helpt je ook bij je persoonlijk informatiemanagement. Informatiemanagement bevat twee onderdelen Het eerste deel van dit boek behandelt de basiskennis zodat je mee kunt denken over automatisering en informatievoorziening. Onderwerpen zijn: informatie in organisaties, persoonlijk informatiemanagement, hardware en systeemsoftware, informatiesystemen, informatiebeveiliging, netwerken en internet, kunstmatige intelligentie, het inrichten van databases, big data, privacy, blockchain en werken in de ICT. Het tweede deel van dit boek biedt instrumenten om ICT-projecten aan te pakken, zoals het opstellen van een informatieplan (ICT-plan), het uitvoeren van een informatieonderzoek, het maken van een invoeringsplan voor nieuwe software en het ontwerpen van een informatiesysteem met agile en scrum. Ook bevat het een korte inleiding in SQL. Nieuw in de zevende, herziene druk Informatiemanagement is flink herzien: er is een nieuw hoofdstuk over Kunstmatige Intelligentie. Verder is het onderwerp informatiebeveiliging en ICT-risico's sterk uitgebreid en het onderwerp Internet of Things (IoT) is geactualiseerd. Ook worden vragen beantwoord als: hoe ga je om met ICT-hypes? Welke rol heeft ICT bij het creëren van waarde in een organisatie. Hoe richt je IT Governance in? Hoe werken ICT-technieken als de Balanced Scorecard en virtual en augmented reality? Hoe voorkom ik een informatiebubbel? Er is een nieuw hoofdstuk over systeemontwikkeling met agile en scrum. Persoonlijk informatiemanagement is uitgebreid met privacy en bedreigingen op internet. De auteur Roel Grit (www.roelgrit.nl) is bestsellerauteur bij Noordhoff. Hij schreef onder andere Projectmanagement, P6-Methode (projectaanpak in zes stappen) en diverse boeken in de Zo doe je- serie, zoals Zo doe je een onderzoek, Zo maak je een ondernemingsplan en Zo organiseer je een event.

Organisations are using data, information and knowledge as a competitive weapon. Their data, information and knowledge are arguably their most valuable assets. Yet, this fourth asset is managed badly when compared to the other three assets, namely money, people and infrastructure with considerable risk to the organisation. Executives are accountable for the success of their organisations, and those who don't manage this critical resource and business enabler effectively can be regarded as negligent. Information Assets carry enormous risk and value. Most boards and executives don't know how to govern and manage IAs effectively and nobody is held accountable. Given this, organisations should govern and manage their Information Assets the way they manage their Financial Assets. The benefits of managing IAs well are compelling. These benefits include increased efficiency, productivity, employee satisfaction, improved decision-making, mitigating business risk and improving product, protecting corporate reputation and service delivery. Drawing on ground-breaking research, this book explains why Information Assets are so important to organisations and the barriers to managing them well. This book is unique in the sense that it takes a fresh look at this topic, is based on experience and research, and includes interviews from more than 70 industry leaders. In short, this book is written by executives and explains where to start.

Today, only having information is insufficient for a competitive advantage. To be ahead of your competitors, you need to know them, and for this, it is important to constantly manage news and content. The information needs to be condensed and analyzed so that it can be useful to decision-makers. Enterprise systems let you collect, organize, analyze, and disseminate content so it can serve your business goals quickly. It is a daily business process, particularly for small businesses dealing with large amounts of information and digital transformation process. How you handle this information can be a competitive advantage for businesses.Digital Transformation and Enterprise Information Systems introduces new ways to use new digital technologies to enable major business improvements, enhance customer experience, simplify operations, and create new business models. It provides a better understanding of the impact of digital transformation on how enterprise systems and enterprise information technology services are managed and delivered. The book offers new knowledge on how enterprise systems influence digital business transformation and its role, along with addressing several dimensions of digital transformation in favor of SMEs. The result provides business leaders with tools and strategies to manage their enterprises better.This reference book can be used by researchers, undergraduate students taking engineering and management courses, and managers, engineers, and other professionals in fields related to technologies, management, and engineering innovation.

Leveraging Information Governance to Boost Sustainability offers a comprehensive exploration of Environmental, Social, and Governance (ESG) frameworks through the lenses of people, process, and technology.Delving into the intricacies of strategic alignment, management principles, and risk management, the book emphasizes the vital connection between ESG and organizational sustainability.This book begins by elucidating the significance of ESG, core frameworks, and regulatory mandates. Part two delves into Information Governance (IG) elements such as data management, privacy, and security, alongside relevant ISO standards. The final section outlines strategies for applying IG standards to enhance ESG reporting and outcomes.Advocating for integrating IG best practices to bolster organizational ESG compliance efforts, this book is a must-read for leaders seeking to navigate the evolving landscape of climate risk reporting and sustainability.

As Information Technology continues to evolve as a key strategic enabler, many establishments feel the need to think more holistically about how IT can support corporate sustainability efforts.This book aims to recognize these efforts and best practices in numerous business settings. Sustainability is expensive, and requires collaboration between many different areas of the business. The solution to the growing burden of carbon emission lies within the technology innovation as continued advancements in processes make businesses lean and smart.The multidisciplinary approach the book uses will be appreciated by students, academics and researchers in Information Technology, Management, Corporate, and Sustainability Champions. Print edition not for sale in South Asia (India, Sri Lanka, Nepal, Bangladesh, Pakistan and Bhutan)

Due to tremendous shifts in the business environment of contemporary organizations following the COVID-19 pandemic, there is a need to redefine the role and importance of information technology (IT) support, which is essential for ensuring an organization's survival. Current models are no longer valid, as in the new turbulent and digitalized environment, the need for IT support is more crucial and indispensable than ever. This book proposes a new model explaining the factors inf luencing the efficiency of adaptable IT support in contemporary organizations, including those operating normally and during crises.The author demonstrates how organizations benefit from IT support, not only by enabling higher performance but also by facilitating organizational continuity, reliability, and even survival during various stages of crisis. The proposed model provides a basis for theory development in the field of organizational continuity and reliability, offering a new body of knowledge related to the factors boosting organizational performance gained from IT support and enabling organizational survival.This book will provide valuable findings for scholars performing research in the field of IT use in organizations, IT management, crisis management, and organizational reliability.

Understanding the significance of data analytics is paramount for digital transformation but in many organizations they are separate units without fully aligned goals. As organizations are applying digital transformations to be adaptive and agile in a competitive environment, data analytics can play a critical role in their success. This book explores the crossroads between them and how to leverage their connection for improved business outcomes. The need to collaborate and share data is becoming an integral part of digital transformation. This not only creates new opportunities but also requires well-considered and continuously assessed decision-making as competitiveness is at stake. This book details approaches, concepts, and frameworks, as well as actionable insights and good practices, including combined data management and agile concepts. Critical issues are discussed such as data quality and data governance, as well as compliance, privacy, and ethics. It also offers insights into how both private and public organizations can innovate and keep up with growing data volumes and increasing technological developments in the short, mid, and long term. This book will be of direct appeal to global researchers and students across a range of business disciplines, including technology and innovation management, organizational studies, and strategic management. It is also relevant for policy makers, regulators, and executives of private and public organizations looking to implement successful transformation policies.

The world today is at the intersection of two megatrends – Globalization and Digitalization – a business revolution unfolding in real time. Global Meets Digital captures the many nuances of this revolution succinctly, including its impact on our lives and business. An immediate implication of this revolution is that the economic principles that underpinned business and strategy for hundreds of years, such as diminishing returns to scale and resource scarcity, are no longer valid for a large and growing number of products and services. The book will challenge you to think differently not just about digital products, but also about physical products.In the global-digital world, products are of three kinds—physical, digital, and smart machines (products that are both physical and digital, and connected to the internet)—a distinction missed by most books on strategy and global business. The economics of each kind of products is distinct from that of the others, which has strategic implications for all kinds of businesses –implications such as how to compete and how to create and capture value.With several mini case studies and over 100 company examples, the book covers themes and cutting-edge issues like the paradox of globalization, digital disruption, disruptive business models, exponential technologies, Internet of Things, competition in digital markets, winner-take-all market dynamics, Industry 4.0, how to innovate, strategizing for the New Normal, and value creation and value capture in both B2C and B2B contexts. The book derives its underpinnings from the practice of global and digital business, while theory remains in the background.Intended specifically for an executive/professional audience, Global Meets Digital should also be of value to business students and professors learning to dip their toes into a digital world.Vinod Jain is an expert in global and digital strategy, award-winning professor, Fulbright Scholar, and author of an MBA textbook, Global Strategy. He taught at the Rutgers Business School, Newark and New Brunswick, and the Robert H. Smith School of Business, University of Maryland, College Park. At Maryland, he was also the Founding Director of the federally funded Center for International Business Education and Research and Academic Director of Smith School's Executive MBA program in China. Since leaving Maryland, he has taught in China, Denmark, Finland, Poland, and India as a visiting or term professor. His opinion pieces have appeared in The Washington Post, The Baltimore Sun, Mensa Bulletin, and Economic Times and Mint (India's #1 and #2 business dailies), among other media. In the past, he worked as a middle- and senior-level executive with American and British multinationals. Vinod has a PhD in Strategy and International Business from the University of Maryland, College Park, MS in Management from UCLA, and MS and BS (Hons) in Statistics from the Indian Statistical Institute, Calcutta.

Data-gathering technology is more sophisticated than ever, as are the ethical standards for using this data. This second edition shows how to navigate this complex environment.Data Ethics provides a practical framework for the implementation of ethical principles into information management systems. It shows how to assess the types of ethical dilemmas organizations might face as they become more data-driven. This fully updated edition includes guidance on sustainability and environmental management and on how ethical frameworks can be standardized across cultures that have conflicting values. There is also discussion of data colonialism, the challenge of ethical trade-offs with ad-tech and analytics such as Covid-19 tracking systems and case studies on Smart Cities and Demings Principles.As the pace of developments in data-processing technology continues to increase, it is vital to capitalize on the opportunities this affords while ensuring that ethical standards and ideals are not compromised. Written by internationally regarded experts in the field, Data Ethics is the essential guide for students and practitioners to optimizing ethical data standards in organizations.

Master complex problems and face radical uncertainty by unleashing the power of small data Is your business using data to its optimum potential? In complicated well-structured problem situations, executives rely on Big Data. However, when faced with complexity and uncertainty they are challenged to skillfully handle Small Data. Leading by Weak Signals argues that impending dangers, new business opportunities or innovative ideas may be missed when data are classified as simply not'big enough.'This insightful book with its new approach initiates a radical shift in perspective from running the business to changing the business. While Big Data are very well suited to run a business efficiently, Small Data lay open phenomena which are connected to transforming a company, like inflection points, scale changes, or critical transitions. The authors present practical business examples and an 8-step framework to implement their ideas in teams and on the individual level. This offers reflective practitioners a guideline for leveraging the enormous potential of weak signals for effective strategy development and operational execution in times of uncertainty – and gives them the competitive edge they need to succeed.

What You Need to Know About IT, In One Concise Package Demystifying IT has been hailed as the one book about information technology that leaders of midsized companies should read. Given the importance of IT in today's world, it might also be the most timely and valuable business book of any kind to be published recently. The co-authors are masters of leveraging IT for creating sustainable competitive advantages for businesses. They've been at it for decades, solving problems that defied other experts, and leading digitization projects which have boosted client companies into new realms of growth and profit. Their core messages in a nutshell are these: Executives on the “business side” of a firm do not have to understand the complex details of information technology. What's crucial is to grasp the powerful business leverage that digital tech, in its various forms, can provide. Key question: Would you use a smartphone only to make phone calls? Of course not. Yet many companies are doing the equivalent when they use IT mainly for routine functions, and list the IT budget as an expense under G&A costs. The authors call this “the G&A stage” of IT development—a natural starting point, but one that a company must move beyond, in order to compete. As the book shows with real-life case stories, companies that do best in our digital age are firing on all cylinders. They leverage IT to reach, serve, and retain customers better, driving up sales revenues. They streamline operations to cut costs across the board. And they tap the powers of IT to break into new, blue-ocean markets while competitors struggle to defend their existing turf. Demystifying IT offers a simple diagnostic chart for gauging where your company stands in this race. Then it delivers a roadmap for moving up the scale, step by step. The case stories are about midsized companies the authors have worked with, in industries from retail banking to smart manufacturing. These vividly told stories illustrate the many kinds of opportunities that modern IT can present — along with basic principles and best practices for getting the most bang per buck invested in IT. The book also describes common pitfalls to avoid. Cross-industry studies show that very frequently, big digital projects have taken companies down a rabbit hole of burnt costs and frustrating delays with unsatisfying results. Authors Bhopi and Saurajit know how this happens. They've been called to perform many a rescue mission. In Demystifying IT, they give the reader strategic guidelines for doing it right from square one. Last but far from least, Demystifying IT lays out a series of practical steps toward solving a fundamental problem: how to get the business and IT sides of a company working in harmony. Technology is a human creation. Harnessing its powers for business requires human collaboration. This book's authors are two humans who can help you find a promising path into the future.

Data has become an indispensable success factor for every company. However, the road towards a data-driven organization is paved with numerous challenges. This book presents a process model for the path to a data-driven company and provides recommendations for the design of all relevant fields of action: Which structures need to be created? Which systems and processes have proven beneficial? How can the quality of the data be ensured and what requirements exist for a data-driven organization in the areas of governance and communication? And last but not least: How can employees be brought along on the journey and what implications does the data-driven organization have for our corporate culture? The book presents an orientation and action framework for the strategic and operational design of a data-driven organization and is valuable for managers who are involved in data management in companies and organizations.

The past two decades have seen an explosion both in the volume of data we use, and our understanding of its management.However, while techniques and technology for manipulating data have advanced rapidly in this time, the concepts around the value of our data have not. This lack of progress has made it increasingly difficult for organisations to understand the value in their data, the value of their data and how exploit that value. Halo Data proposes a paradigm shift in methodology for organisations to properly appreciate and leverage the value of their data. Written by an author team with many years'experience in data strategy, management and technology, the book will first review the current state of our understanding of data. This opening will demonstrate the limitations of this status quo, including a discussion on metadata and its limitations, data monetisation and data-driven business models. Following this, the book will present a new concept and framework for understanding and quantifying value in an organisation's data and a practical methodology for using this in practice.Ideal for data leaders and executives who are looking to leverage the data at their fingertips.

This book was written to demystify critical standards related to information security, records management privacy information management for the modern librarian and archival professional.In the digital age, librarians and archival professionals play a crucial role in safeguarding the world's knowledge. A Librarian's Guide to ISO Standards for Information Governance, Privacy, and Security is a curated resource for librarians, presenting core ISO standards related to information governance, data privacy, and security.The book provides detailed summaries of these standards, along with case studies and advice on applying them in the modern digital age. It empowers library staff and patrons to prioritize data security and privacy, ensuring trust and confidentiality in their services. The purpose is to demystify critical standards related to information security, records management privacy information management for the modern librarian and archival professional.Inside, you will find detailed summaries of the core ISO standards, descriptions, and case studies illustrating how these standards can apply to librarians in the modern digital age, advice on how to cultivate a culture of data security, and privacy awareness among library staff and patrons.

Many cloud computing initiatives flat-out fail; others limp along, functioning tolerably without ever delivering what they promised. An Insider's Guide to Cloud Computing reveals why and shows how to do better. Cloud pioneer and long-time CTO David Linthicum explodes the industry's secrets and presents practical ways to optimize cloud for value and performance. Linthicum takes a hard look at aggressively marketed technologies such as cloud-based AI, containers, no-code, serverless computing, and multicloud. He illuminates what works, what absolutely does not work, and how to manage the difficult cost-complexity tradeoffs presented by many offerings. You'll learn why some workloads and datasets still don't belong on the cloud, and even discover'game changer'technology that has actually been undersold. Linthicum's seen it all: the tricks providers play to make their numbers at customers'expense…realities whispered about in conference rooms and spilled over drinks at conferences…facts and techniques you simply must know to deliver value-optimized solutions. An Insider's Guide to Cloud Computing is for every technical and business decision-maker responsible for evaluating, planning, implementing, operating, or optimizing cloud systems. It offers exceptional value to professionals ranging from solution architects to cloud engineers, CTOs to enterprise consultants, or those just getting started on their cloud computing journey. What cloud providers don't tell you about their storage and compute services Cloud-based artificial intelligence and machine learning: What are you actually paying for? Containers, Kubernetes, and cloud-native development: truth versus hype Multicloud: Which approaches actually save you money? Real-world cloud security: beyond silos, black boxes, and out-of-control complexity Cloud computing, carbon footprints, and sustainability: reality versus fiction The crucial role of talent: how to identify, find, and keep the skills you need How cloud computing is changing—and how to prepare for what's coming

Strategic innovation dynamically brings about strategic positioning through new products, services and business models, and is a dynamic view of strategy that enables a corporation to maintain its competitive advantage and establish sustainable growth. For these reasons, corporations have to be innovators that can reinforce their existing positions through incremental innovation, while at the same time constantly renewing or destroying existing business through radical innovation. This book presents a holistic theoretical model, The Strategic Innovation System, as a system of capabilities for companies to achieve strategic innovation.As a subsystem of the Strategic Innovation System, this book presents the concept of the “Capabilities Building Map”, which has characteristics of four different capabilities that correspond to the elements of speed of changes and uncertainty in the environment faced by companies. It explores how companies can change and even evolve their capabilities to achieve strategic innovation, using the latest findings of the systems-view, the process-view, and dynamic capabilities-view. The author evaluates management systems that achieve sustainable strategic innovation by utilizing knowledge assets inside and outside of organizations, including those of leaders, rather than simply relying on leaders with strong will.This book will primarily appeal to academics, researchers, and graduate students interested in innovation and technology management, digital transformation as well as strategic management and strategy planning and a broader business audience.

Your Complete Guide to Digital Transformation A Field Guide to Digital Transformation is the definitive book on digital transformation. Top-selling IT author Thomas Erl and long-time practitioner Roger Stoffers combine to provide comprehensive, yet easy-to-understand coverage of essential digital transformation concepts, practices, and technologies in the format of a plain-English tutorial written for any IT professionals, students, or decision-makers. With more than 160 diagrams, this guide provides a highly visual exploration of what digital transformation is, how it works, and the techniques and technologies required to successfully build modern-day digital transformation solutions. Learn from the experts and: Discover what digital transformation is, why it emerged and when to apply it Identify the significant business benefits that successful digital transformations can deliver and how to turn your organization into a “disruptive” force Prepare for and overcome the common challenges associated with digital transformation initiatives Understand the data-driven nature of digital transformation solutions and how they use and continually accumulate data intelligence Understand how digital transformation solutions can utilize AI technology for intelligent automated decision-making Gain insight into customer-centricity and how its practices are applied as part of digital transformations Explore key digital transformation automation technologies, such as Robotic Process Automation (RPA), Internet of Things (IoT), Blockchain. and Cloud Computing Explore key digital transformation data science technologies, such as Artificial Intelligence (AI), Machine Learning, and Big Data Analysis and Analytics The book concludes with a uniquely detailed and highly visual real-world business scenario that provides step-by-step insights into how a digital transformation solution works, how it utilizes data intelligence to improve customer relationship building, and how it collects new data intelligence in support of enhancing future business capabilities.

Dieses Buch befasst sich mit der Kunst des IT-Managements. Es wird ein einfacher und robuster Rahmen vorgeschlagen, um die wesentlichen Elemente des IT-Managements zu beschreiben und zu strukturieren. Die Autoren legen besonderes Augenmerk auf didaktische Aspekte, um das Behalten der vorgestellten Modelle zu erleichtern und das Nachdenken über die vorgestellten Themen zu fördern. Dank eines Konzentrats an bewährten Praktiken wird jedes Unternehmen schnell in der Lage sein, sein eigenes IT-Ökosystem aufzubauen.

Many organizations, including government institutions and agencies, continue to increase their financial investment on information technology (IT) solutions. Despite these investments, during the global pandemic, employees and managers are either struggling or unequipped to use these tools effectively and efficiently for sustainability, competitive advantage, and decision making. Due to global pandemics, companies must harness the power of various digital channels such as big data analytics and artificial intelligence to better serve their customers and business partners. Using Information Technology Advancements to Adapt to Global Pandemics provides insights and understanding on how companies and organizations are using advances in IT to adapt to global pandemics such as COVID-19. It explores how the various IT approaches can be used for strategic purposes. Covering topics such as higher education institutions, religious organizations, and telework, this premier reference source is an essential resource for government officials, business leaders and managers, industry professionals, IT specialists, policymakers, libraries, academicians, students, and researchers.

With the widespread transformation of information into digital form throughout society – firms and organisations are embracing this development to adopt multiple types of IT to increase internal efficiency and to achieve external visibility and effectiveness – we have now reached a position where there is data in abundance and the challenge is to manage and make use of it fully. This book addresses this new managerial situation, the post-digitalisation era, and offers novel perspectives on managing the digital landscape.The topics span how the post-digitalisation era has the potential to renew organisations, markets and society. The chapters of the book are structured in three topical sections but can also be read individually. The chapters are structured to offer insights into the developments that take place at the intersection of the management, information systems and computer science disciplines. It features more than 70 researchers and managers as collaborating authors in 23 thought-provoking chapters.Written for scholars, researchers, students and managers from the management, information systems and computer science disciplines, the book presents a comprehensive and thought-provoking contribution on the challenges of managing organisations and engaging in global markets when tools, systems and data are abundant.

Create an IT strategy for your company with this book.In seven consecutive steps, this book presents the development of an IT strategy for manufacturing companies with the possibility of practical implementation using ready-made worksheets. It looks at all the issues relevant to an IT strategy, from deriving the IT strategy from the corporate strategy to creating the application and sourcing strategy. The role of IT in the company and the role of the CIO are examined in detail, and the demand/supply model is presented in detail as a structural organisation. In this book, the reader learns how to transfer the IT strategy into a roadmap for implementation, how to use a portfolio to control the projects and how to implement and control the goals of the IT strategy with a specially developed IT strategy cockpit. The second edition takes greater account of digitalisationThis second edition focuses on manufacturing companies in order to take into account the industry focus of any IT strategy. It also considers the distinction from digitalisation and digitalisation strategies and contains additional explanations on agile methods, DevOps as well as bi-modal IT structures. As a result, the existing 7-step concept for developing an IT strategy has become more focused and has taken on the current issues of IT and digitalisation, which continue to develop at a rapid pace.In terms of content, the book on creating IT strategies focuses on the following areas:- Fundamentals of IT strategy as well as differentiation from a digitalisation strategy.- Reasons for an IT strategy- As-is analysis of IT- Analysis of the corporate strategy- IT application strategy- Sourcing strategy- IT organisation and IT governance- Practical implementation: budgeting, IT roadmap and IT project portfolio- Monitoring and control of the IT strategy with the IT strategy cockpit The author primarily addresses CIOs and IT managers of medium-sized to large companies and groups in the manufacturing industry. In addition, the book is suitable for the following target groups:- IT staff, IT controlling and IT management level employees.- IT management consultants- CFOs, CEOs, managing directors and board members of manufacturing companies

To strategically plan the future of a business, it is necessary to thoroughly understand the business and its position in the marketplace. This knowledge must be gathered through a comprehensive analysis of the organization, its suppliers, and customers. It is critical to review the tools and techniques that are available to develop a complete picture of the strength and value of a company and its internal interactions and relationships, together with the surrounding environment of competition and other factors that will enable planners to reliably assess the possibilities for the strategic direction for the organization. Insufficient attention is currently being given in business studies to achieve critical, useful information for the strategic development of an organization. Critical Analysis and Architecture for Strategic Business Planning seeks to fill current gaps in business and operations research by highlighting the need for greater focus on the research and analysis required to obtain the right kind of information pertaining to the effective business development of an organization. This publication examines the literature for best practices for business research and analysis, which would lead to obtaining the most advantageous information for guiding business and organizations. Covering topics such as business planning, information systems, and competitive advantage, it is an essential resource for managers, business leaders, business strategists, consultants, students and educators of higher education, researchers, and academicians.

This Handbook provides a thorough discussion of the most recent wave of technological (and organisational) innovations, frequently called “smart” and based on the digitisation of information. The acronym stands for'Self-Monitoring, Analysis and Reporting Technology'. This new wave is one in a row of waves that have shaken up and transformed the economy, society and culture since the first Industrial Revolution and have left a huge impact on how we live, think, communicate and work: they have deeply affected the socioeconomic metabolism from within and humankind's footprint on our planet. The Handbook analyses the origins of the current wave, its roots in earlier ones and its path-dependent nature; its current forms and actual manifestations; its multifarious impact on economy and society; and it puts forward some guesstimates regarding the probable directions of its further development. In short, the Handbook studies the past, the present and the future of smart technologies and digitalisation.This cutting-edge reference will appeal to a broad audience, including but not limited to, researchers from various disciplines with a focus on technological innovation and their impact on the socioeconomic system; students across different fields but especially from economics, social sciences and law studying questions related to radical technological change and its consequences, as well as professionals around the globe interested in the debate of smart technologies and socioeconomic transformation, from a multi- and interdisciplinary perspective.

Knowledge Management makes the management of information and resources within a commercial organization more effective. The contributions of this book investigate the applications of Knowledge Management in the upcoming era of Semantic Web, or Web 3.0, and the opportunities for reshaping and redesigning business strategies for more effective outcomes.

Dieses Buch richtet sich primär an Controller:innen, die digitale Lösungen zur Optimierung ihres Unternehmenserfolgs einsetzen möchten. Viele Praxisbeispiele zeigen, welche Aspekte dabei zu beachten sind und wie sich mögliche Hindernisse überwinden lassen. Viele deutsche Unternehmen, insbesondere im Mittelstand, haben in puncto Digitalisierung im internationalen Vergleich weiterhin Nachholbedarf. Zwar wurde die Digitalisierung in den letzten Jahren vorangetrieben, jedoch schöpfen nur wenige Unternehmen die Potenziale vollständig aus. Als zentrale Planungs- und Kontrollfunktion spielt das Controlling hierbei eine wichtige Rolle. Häufig liegen die Herausforderungen vor allem in der Implementierung digitaler Lösungen, da hiermit Veränderungen bestehender Strukturen und Prozesse im Unternehmen verbunden sind. Während es bereits umfassende theoretische Literatur dazu gibt, kommen die Erfahrungen von Unternehmen bei der praktischen Umsetzung bislang noch viel zu kurz. Genau hier setzt dieser Sammelband an: Theoretisch fundiert zeigt er anhand von Fallstudien und Praxisbeispielen auf, wie die Digitalisierung im Controlling angegangen und erfolgreich durchgeführt werden kann.

Modern business relies heavily on information technology. This book presents a new “always-on” business model for the digital age, one based on three interrelated components: a business model, an IT capability model, and an always-on information system model. In addition, it develops an implementation framework for the new model by identifying business-critical continuous computing information technologies as implementation drivers.The model proposed in this book reveals the critical role of business continuity management in ensuring business continuity even when operations are unaffected by any disasters. Using empirical survey data, PLS-SEM (Partial Least Squares - Structural Equation Modeling) combined with mediation analysis are used to test the model and hypotheses.The book is chiefly intended for students in Business Administration/Management degree programs and business leaders whose work involves addressing issues such as organizational performance, IT capability, enterprise information systems, IT management, business continuity management, disaster recovery management, risk management, IT auditing, and compliance.

Artificial intelligence is shaking up economies around the world as well as society at large and is predicted to be either the best or worst thing to happen to humanity. This book looks at what exactly artificial intelligence is, how it can be classified, how it differentiates from other concepts such as machine learning, big data, blockchain, or the Internet-of-Things, and how it has evolved and might evolve over time. Providing a clear and unbiased picture of artificial intelligence, the book provides critical analyses of the advantages and disadvantages, opportunities and threats of AI progress for business and civilisation. Solutions and possible directions of how humanity might deal with rapid development and evolutions will be given and discussed, and consider regulation, employment, ethics, education and international cooperation. Unlike existing literature, this book provides a comprehensive overview of AI based on detailed analysis and insight. Finally, several real-life examples from various sectors and industries, including for profit organizations, higher education, and government, will substantiate and illustrate the presented concepts, classifications, and discussions. This book is of interest to researchers, educators, students, and practitioners alike who desire to understand AI in its broad lines and discover the latest research and studies within the field.

This award-winning and bestselling business handbook for digital transformation is now fully updated and expanded with the latest research and new case studies!“[The DevOps Handbook] remains a must-read for any organization seeking to scale up its IT capability and expand DevOps practices across multiple departments or lines of business.” —Mike Perrow, TechBeaconFor years, The DevOps Handbook has been the definitive guide for taking the successes laid out in the bestselling The Phoenix Project and applying them in any organization. Now, with this fully updated and expanded edition, it's time to take DevOps out of the IT department and apply it across the full business.Technology is now at the core of every company, no matter the business model or product. The theories and practices laid out in The DevOps Handbook are tools to be used by anyone from across the organization to create joy and succeed in the marketplace. The second edition features 15 new case studies, including stories from Adidas, American Airlines, Fannie Mae, Target, and the US Air Force. In addition, renowned researcher and coauthor of Accelerate, Dr. Nicole Forsgren, provides her insights through new and updated material and research. With over 100 pages of new content throughout the book, this expanded edition is a must read for anyone who works with technology.“[The DevOps Handbook is] a practical roadmap to improving IT in any organization. It's also the most valuable book on software development I've read in the past 10 years.” —Adam Hawkins, software developer and host of the podcast SmallBatches

Digitale Plattformen sind mittlerweile ein in vielerlei Hinsicht erforschtes Phänomen. So existieren Beiträge der betriebswirtschaftlichen Forschung zu so unterschiedlichen Facetten wie Skalierungsstrategien, Pricing oder dem Wettbewerb zwischen digitalen Plattformen. Dennoch besteht ein Bedarf an Beiträgen, die den bisherigen Stand der Forschung nicht nur referieren, sondern sich insbesondere an einer Übersetzungsleistungsleistung versuchen. Sie tragen dazu bei, den oft beobachteten „implementation gap“ zu überwinden. Dieses Sonderheft gibt daher einen Überblick über den derzeitigen Stand der Forschung zu digitalen Plattformen und behandelt sie aus industrieökonomischer Perspektive. Dabei widmet es sich unter anderem Feedbacksystemen als wichtigen Steuerungsmechanismus digitaler Plattformen. Einen weiteren Schwerpunkt bilden zwei Fallstudien von Business-to-Business Plattformen, in denen neben den Herausforderungen, auch konkrete Lösungsansätze aufgezeigt und Einblicke in das Vorgehendieser Plattformen in verschiedenen Entwicklungsstufen erörtert werden.

This fully revised and updated edition of the bestselling Chief Data Officer's Playbook offers new insights into the role of the CDO and the data environment. Written by two of the world's leading experts in data driven transformation, it addresses the changes that have taken place in ‘data', in the role of the ‘CDO', and the expectations and ambitions of organisations. Most importantly, it will place the role of the CDO into the context of a c-suite player for organisations that wish to recover quickly and with long-term stability from the current global economic downturn.New coverage includes: the evolution of the CDO role, what those changes mean for organisations and individuals, and what the future might hold a focus on ethics, the data revolution and all the areas that help readers take their first steps on the data journey new conversations and experiences from an alumni of data leaders compiled over the past three years new chapters and reflections on being a third generation CDO and on working across a broad spectrum of organisations who are all on different parts of their data journey. Written in a highly accessible and practical manner, The Chief Data Officer's Playbook, Second Edition brings the most up-to-date guidance to CDO's who wish to understand their position better; to those aspiring to become CDO's; to those who might be recruiting a CDO and to recruiters to understand an organisation seeking a CDO and the CDO landscape.

Information Management 3e is useful to students who are currently involved in handling information in any office environment. The aim of this module is to equip office employees with the necessary skills and knowledge to manage information in the office relating to budgeting, buying and selling, wages and salaries, petty cash, banking and insurance.

ICTを使いこなすためには，経営情報システムの特性を理解し，現状を分析し，システムを再構築しなくてはならない。そのために必要となる基礎理論から，情報システムの設計や管理，またネット・ビジネス等まで学ぶ。DX（デジタルトランスフォーメーション）時代の標準テキスト。

Knowledge capital is at the core of the socio-economic global system. Profit and not-for profit firms, institutions, and organizations, in general, face unique opportunities and threats related to knowledge management. Digital technologies and digital transformation offer a wide array of opportunities for value creation. At the same time, organizations need to foster newer, faster, and more dynamic ways of mobilizing and managing knowledge. Emerging trends, such as artificial intelligence, collective intelligence, agile methodologies, open innovation, and co-creation enable new business models and managerial paradigms that need to be understood and conceptualized. This book offers an extensive overview of the most recent trends in knowledge management and the most advanced theoretical approaches, while, at the same time, providing a wide array of case studies and evidence-based knowledge management practices. It takes into account the interrelation between ICT and knowledge management challenges, in terms of human/non-human interactions, which requires extraordinary organizational change and renewal. Further, the book presents an up-to-date examination of and guidance for the implementation of knowledge management in an era of unprecedented human/non-human interaction. The book conveys the results of more than a decade of research and applied experience in the field of knowledge management carried out by the author. It is intended not only for students and academics but also for managers and practitioners who are interested in deepening their understanding of knowledge and learning.

This book explains how AI and Machine Learning can be applied to help businesses solve problems, support critical thinking and ultimately create customer value and increase profit.By considering business strategies, business process modeling, quality assurance, cybersecurity, governance and big data and focusing on functions, processes, and people's behaviors it helps businesses take a truly holistic approach to business optimization. It contains practical examples that make it easy to understand the concepts and apply them. It is written for practitioners (consultants, senior executives, decision-makers) dealing with real-life business problems on a daily basis, who are keen to develop systematic strategies for the application of AI/ML/BD technologies to business automation and optimization, as well as researchers who want to explore the industrial applications of AI and higher-level students.

Discover what AI can do for your business with this approachable and comprehensive resource Reimagining Businesses with AI acquaints readers with both the business challenges and opportunities presented by the rapid growth and progress of artificial intelligence. The accomplished authors and digital executives of the book provide you with a multi-industry approach to understanding the intersection of AI and business. The book walks you through the process of recognizing and capitalizing on AI's potential for your own business. The authors describe: How to build a technological foundation that allows for the rapid implementation of artificial intelligence How to manage the disruptive nature of powerful technology while simultaneously harnessing its capabilities The ethical implications and security and privacy concerns raised by the spread of AI Perfect for business executives and managers who seek a jargon-free and approachable manual on how to implement artificial intelligence in everyday operations, Reimagining Businesses with AI also belongs on the bookshelves of anyone curious about the interaction between artificial intelligence and business.

For decades, outsourcing has been a major international phenomenon in business. The areas of Technology, Information Technology and Management represent a unique case for outsourcing both in terms of benefits and potential interorganisational problems.This fully updated text has been brought up to date with this new landscape, including discussion of Robotic Process Automation, Internet of Things, cloud computing, low code and DevOps and agile. With a range of new global case studies in manufacturing, logistics, chemical industry and cloud services, this textbook offers a strong grounding in real-world industrial experience that effectively combines theory with practice. Uniquely, this book focuses on both sides of the outsourcing relationship, providing a balanced exploration of the ways in which these partnerships can be managed successfully.Accessible and cutting-edge, the third edition of Managing Information Technology Outsourcing provides an in-depth, practical perspective on this important and far-reaching challenge in information technology management. It is an ideal text for students, academics and practitioners alike.

Failure to learn from past mistakes and successes has consistently been a major obstacle to improving IT project management. IT Project Management: Lessons Learned from Project Retrospectives 1999-2020 addresses this shortcoming by integrating, updating, and extending the research findings from four previous studies on IT project retrospectives. The result is a “meta-retrospective” of 264 IT projects analyzed as part of a program of action research conducted between 1999 and 2020. When viewed individually, each retrospective tells a unique story and provides a rich understanding of the project management practices taken within a specific context during a particular timeframe. When viewed as a whole, these 264 projects provide an incredible opportunity to understand project management practices at a more macro level and to generate findings that can be generalized across a wide spectrum of applications and organizations.

This bold new text approaches project portfolio management from a fresh new lens of delivering immediate value. In today's hyper-paced business climate, the need for portfolio management has grown exponentially but the time to deliver results has dramatically shortened. This book recognizes that and explains how an impactful portfolio is attainable using a back-to-basics approach. It also walks readers through the actual implementation of each portfolio component using a popular platform called Smartsheet. Whether you already have a project portfolio, or are starting to build a portfolio from scratch, this breakthrough book will show you how to obtain a high-performing project portfolio without investing in expensive tools. The New Dynamic of Portfolio Management recognizes the need of a huge number of organizations for a simple, yet advanced portfolio that can be scaled based on your starting point. Every section of this practical desk reference provides guidance for getting your portfolio up and running quickly to achieve immediate results. It also presents a detailed look at successful portfolio governance; explores the important relationship between the portfolio office, CIO, and finance department; and supplies effective funding strategies for project portfolios.Key Features:Sequentially covers the essential capabilities of an effective portfolio and provides a logical construct of how the different capability areas interactProvides a complete understanding of all the building blocks of a portfolio, the critical success factors needed to achieve desired results, and the nuances involved in implementing themExplains how to effectively monitor and manage the performance of a portfolio, including balancing a portfolio, benefits realization, and annual planningAddresses problems portfolio managers often face when trying to roll out capability enhancements in their organizations

Information risk management (IRM) is about identifying, assessing, prioritising and treating risks to keep information secure and available. This accessible book is a practical guide to understanding the principles of IRM and developing a strategic approach to an IRM programme. It is the only textbook for the BCS Practitioner Certificate in Information Risk Management and this new edition reflects recent changes to the syllabus and to the wider discipline.

This book connects the new world of digitalization with classic IT management. With the presence of software in objects, products and processes, most businesses will become software-defined businesses. Software development and software management are thus key to stay competitive in an environment that demands continuous innovation. The authors provide a comprehensive introduction to continuous innovation, the DevOps concept and lay the foundations of an innovation-oriented IT management. The DevOps approach to continuous innovation, which combines lean and agile concepts with an automated tool chain, enables solutions that synergize fast (re)action through digital innovation on the one hand and long-term development cycles and stable operation on the other. A comprehensive case study of T-Systems MMS, a digital service provider from Deutsche Telekom in Germany, illustrates the use of this approach in practice.

This book is intended for business leaders and IT executives who are tired of missed budget forecasts, unexpected software audit penalties, untrustworthy CMDB or Asset MDR reports, and idea that this is “just the way it is.”Information technology asset management (ITAM) and software asset management (SAM) is hard. Annual IT budget forecasts rarely hold up for the entire year. There are plenty of excuses given: Untrustworthy reporting from the CMDB or MDR Unplanned version upgrades or platform refreshes Unapproved software, license, or cloud computing subscriptions coming due Unanticipated software license audit penalties And on, and on, and on Rethinking Information Technology Asset Management presents a new answer to the problem. Most business leaders and IT managers assume nothing can be done. That these problems are part-and-parcel of modern IT. This book presents a new method – Pragmatic ITAM – that offers permanent solutions to the ignored, underpinning issues driving hardware and software cost overruns.This book is intended for business leaders and IT executives who are tired of missed budget forecasts, unexpected software audit penalties, untrustworthy CMDB or Asset MDR reports, and idea that this is “just the way it is.”

This book offers a hands-on approach to prepare businesses for managing the impact of technology transformation by the pragmatic, consistent, and persistent application of proven business principles and practices. Technology is rapidly transforming our businesses and our society. Knowledge worker roles are being impacted, and as operations are being automated, business models are changing as the use of cloud-based services lowers costs and provides flexibility. This book provides a guide towards managing the environment of uncertainly caused by the rapid changes in technology by combining strategy and leadership to influence the environment, instil the right behaviours, and strengthen the skills that will enable businesses to be adaptive, responsive, and resilient.

The essential guide to effective IG strategy and practice Information Governance is a highly practical and deeply informative handbook for the implementation of effective Information Governance (IG) procedures and strategies. A critical facet of any mid- to large-sized company, this “super-discipline” has expanded to cover the management and output of information across the entire organization; from email, social media, and cloud computing to electronic records and documents, the IG umbrella now covers nearly every aspect of your business. As more and more everyday business is conducted electronically, the need for robust internal management and compliance grows accordingly. This book offers big-picture guidance on effective IG, with particular emphasis on document and records management best practices. Step-by-step strategy development guidance is backed by expert insight and crucial advice from a leading authority in the field. This new second edition has been updated to align with the latest practices and regulations, providing an up-to-date understanding of critical IG concepts and practices. Explore the many controls and strategies under the IG umbrella Understand why a dedicated IG function is needed in today's organizations Adopt accepted best practices that manage risk in the use of electronic documents and data Learn how IG and IT technologies are used to control, monitor, and enforce information access and security policy IG strategy must cover legal demands and external regulatory requirements as well as internal governance objectives; integrating such a broad spectrum of demands into workable policy requires a deep understanding of key concepts and technologies, as well as a clear familiarity with the most current iterations of various requirements. Information Governance distills the best of IG into a primer for effective action.

Management challenges faced by IT leaders in Silicon Valley will eventually be encountered by IT leaders everywhere. Successful Silicon Valley firms operate in radically different ways when compared with their conventional Fortune 500 counterparts. Valley firms rely almost exclusively on cloud-based business applications and cloud-computing resources to conduct daily business. In addition, they are increasingly relying on artificial intelligence and machine-learning tools to extract business information from vast quantities of data. Valley firms are operating on the leading edge of the changes taking place within the IT industry. In some cases, they are literally defining the leading edge of such changes!Truth from the Valley provides insight into ways in which people, process, and technology management challenges have been addressed by IT leaders in Silicon Valley. This book provides a comprehensive portrayal of the trends that will shape IT management practices in the next decade, and it challenges its readers to find ways of converting these challenges into opportunities that will enable their organizations to become more efficient, more impactful, and more business relevant in the future.

With technology creating a more competitive market, the global economy has been continually evolving in recent years. These technological developments have drastically changed the ways organizations manage their resources, as they are constantly seeking innovative methods to implement new systems. Because of this, there is an urgent need for empirical research that studies advancing theories and applications that organizations can use to successfully handle information and supplies. Novel Theories and Applications of Global Information Resource Management is a pivotal reference source that provides vital research on developing practices for businesses to effectively manage their assets on a global scale. While highlighting topics such as enterprise systems, library management, and information security, this publication explores the implementation of technological innovation into business techniques as well as the methods of controlling information in a contemporary society. This book is ideally designed for brokers, accountants, marketers, researchers, data scientists, financiers, managers, and academicians seeking current research on global resource management.