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Over the decades, academic literature has too often neglected the complexities and diversity of the African continent and the challenges faced by both multinational companies working across Africa and domestic African companies, particularly in the field of human resources. This edited collection has been compiled with the aim of developing our understanding and practice of HRM in an African context within an increasingly global work milieu. Chapters focus on different African countries and are underpinned by a critical approach to HRM, which goes beyond focussing on the business cases but considers the sensitivity of the national context. The authors will draw on various types of research (conceptual, theoretical and empirical) and incorporate contextual issues such as technology, politics, culture, and economics to supplement the readers'insights into the current state of human resource management in African countries. By highlighting theoretical underpinnings and emphasising the practical relevance of HR issues, this proposed book will offer an insightful guide for students and scholars interested in HR and management in developing economies.

This book presents a sociomaterial perspective on work and organizational practices within the operating room. Looking at medical work from a sociological perspective and drawing on ethnographic observations conducted in a hospital's operating block, this book analyses the entanglements of humans and technologies in the execution of everyday activities. It highlights how the sociomateriality of work and organizational practices manifests in the encounters between operators and material artifacts and inthe way objects and technologies participate in processes and practices of organizational communication. Objects and technologies are also shaped by these very practices, giving rise to a recursive relationship wherein technology, communication, and organizing are intertwined.A sociomaterial understanding of organizational and working practices explains the role of objects and technologies in the generation and enactment of professional knowledge, while questioning how power materializes through the interaction of humans and technical objects. This book will be of great interest to scholars, students, and practitioners interested in how sociomaterial perspectives can inform organization studies and reshape our understanding of the intricate relationships between humans and technologies in healthcare settings.

Drawing on theories of whiteness, stigma, identity formation and identity work, this monograph aims to explore the ways in which racial categories continue to structure the lives of professionals of colour in South Africa. Using a Bourdieusian lens, it draws on personal narratives of professionals in the fields of accounting, engineering and industrial psychology, examining how stigma and whiteness continue to constrain their identity development in the public, professional and personal spaces they inhabit.Examining the unique post-Apartheid situation of South Africa, this book will be valuable reading to scholars interested in the intersection of race, professions and organisation.

The key developments and advancements in organizational change over the last century are the result of the research, theories, and practices of seminal scholars in the field. While most books simply outline a theorist's model, this handbook provides invaluable insight into the contexts and motivations behind their contributions. Organized alphabetically, this handbook presents inspiring and thought-provoking profiles of prominent organizational change thinkers, capturing the professional background of each and highlighting their key insights, contributions, and legacy within the field of organizational change. This updated edition add 29 profiles to the 87 original profiles. By bringing these scholars'experiences to life, we can begin to understand the process of organizational change and analyze what remains to be done for organizations today. This book is the first of its kind - the go-to source for learning about the research and practice of organizational change from those who invented, built, and advanced the field. This comprehensive handbook will help researchers and students to develop their organizational change research agendas, and provide practitioners with concepts, theories, and models that can easily be applied to the workplace to lead change more effectively.

Bringing together a collection of interdisciplinary chapters on China's Belt and Road Initiative (BRI, or also known as One Belt One Road), this book offers a comprehensive overview of the topic from a business and management perspective. With contributions from scholars based in Asia, Europe and North America, Volume I provides theoretical and empirical analysis of the opportunities and challenges facing businesses in relation to BRI. Key areas covered include economics and finance, history, trade, value chain and human resource and cross-cultural management, creating a useful tool for academics, as well as policy-makers and practitioners in China and other countries along the new Silk Road.

This open access book investigates the inter-relationship between the mind and a potential opportunity to explore the psychology of entrepreneurship. Building on recent research, this book offers a broad scope investigation of the different aspects of what goes on in the mind of the (potential) entrepreneur as he or she considers the pursuit of a potential opportunity, the creation of a new organization, and/or the selection of an entrepreneurial career. This book focuses on individuals as the level of analysis and explores the impact of the organization and the environment only inasmuch as they impact the individual's cognitions. Readers will learn why some individuals and managers are able to able to identify and successfully act upon opportunities in uncertain environments while others are not. This book applies a cognitive lens to understand individuals'knowledge, motivation, attention, identity, and emotions in the entrepreneurial process.

This book explores the social history of training and development and describes how ordinary training systems were linked to extraordinary events. Using instrumental case studies, the author explores the direct and indirect motives behind famous and infamous training systems of history such as the methods used by John Lennon and Paul McCartney in the Beatles, those used by the Third Reich in training forced labor, and in the social guidance films of the 1950's, among others. This book links modern-day themes of corporate and community social responsibility and social justice to historical cases of workplace and community training; in addition, it offers a unique view of business history that students and scholars can relate to, and contributes to a more thorough and robust inquiry into critical human resource development, ethics in the workplace, and the nature of training adults, in general.

Contributing to recent debate on the emergence of digital and agile work, this book explores the implications for labour and employment relations within and beyond organizational boundaries. Taking a multidisciplinary approach to the key issues and challenges of digitalization, this collection covers topics such as the gig economy, crowdworking and Industry 4.0. Theory and analysis are combined as the authors examine the impact of digital and smart work on organization, HRM and labour law. With comprehensive empirical evidence for those interested in understanding the more complex trajectories of today's transforming work relationships, this book will not only appeal to students and academics but also to policy-makers, trade unionists and employers'organizations.

This book closely interrogates the construct of identity and the role it plays in career development. It provides guidance for HRD practitioners and researchers who create career development programs through a typology of different categories of identity, such as demographics, life events, and career histories. The book presents a framework for considering and addressing career development from a critically reflective perspective of identity as a result of choice, chance, and adaptation. It offers a comprehensive understanding and awareness of tacit, nuanced, and stigmatized issues that were once shameful but have now become more socially acceptable. As a result, HRD practitioners can design programs and resources that have a richness and relevance that might heretofore be lacking. The book also offers guidance for individuals as they take charge of their own identities and career trajectories in an increasingly complex and unpredictable working environment.

This book offers both marketing and sales professionals a rare combined insight into both worlds to continuously capture customer intelligence and create value, by blending detailed research with academic rigor and commercial experience of the authors in both Europe and North America. It has never been easier to produce great marketing content and sales collateral. And yet, 90% of the content that marketing produces is NEVER used by sales. Why not? Because it's not relevant to the audience or the prospect doesn't even know the content exists. Furthermore 58% of deals end up in “no decision” because Sales has not presented value effectively. Companies are creating lots of noise but failing to resonate with the customers. So what? The danger, aside from marketing wasting tens of millions of dollars on ineffective content and tools, is that customers will disengage. 94% of prospects say they have completely disengaged with vendors because of irrelevant content. In order to grow fast, the authors argue, Sales and Marketing teams need to slow down. They need to work together to truly understand their customers'needs, wants, motivations and pain points so that they can offer customized “value”. The book sets out how to establish a formal program to continuously capture customer intelligence and insights – the shiny gems of understanding that help prospects to connect the dots – so that value can be consistently articulated in marketing and sales conversations. By integrating the best ideas and practice from commercial experience and academic research the authors show how to create value across the entire marketing and sales value chain – not only get a new customer, but to continue to create value for future purchases by creating “post-sales” value.

This book addresses the gap between the espoused importance of organizational human capital and how it is actually reported and assessed. It also discusses the current and potential uses of human capital measurement and a way for HR to position itself among other business functions such as finance, accounting, and operations. Readers will finish with an understanding of approaches for the valuation of a firm's human capital, practical applications for the economic analysis of human capital, and gaps that are ripe for research and practice to address.

This book is the first of its kind to highlight the importance of family businesses to economic growth in sub-Saharan Africa. It examines the managerial, behavioral, and strategic issues facing these companies and offers conclusive statements about their performance and influence on the region. Family businesses have been found to outperform non-family businesses in advanced industrialized economies, yet no such information exists on the importance of these companies which dominate the economic landscape of sub-Saharan Africa.Through empirical evidence and cross-country data, a team of expert contributors explore matters related to the management of family-owned businesses, such as how they evaluate employee productivity and performance, manage human resources, view governance practices and the role of women, and other sensitive issues. This is a seminal text for students and researchers in family business, entrepreneurship, strategic management, andfamily business owners looking to improve and advance their companies for the greater good of sub-Saharan Africa and the rest of the continent.

As one of the first sectors affected by the current phase of crisis in capital accumulation, the automobile industry has had much to learn and now has much to teach. A recognition of the great diversity of forms of adaptation introduced to face the uncertainties of the market, lead to the formation of GERPISA and its international programme of research on the emergence of new industrial models. This book, a product of that research, is a valuable and timely insight into the innovations and adjustments of some of the major vehicular manufacturers and through them into the future of industry as a whole.

This handbook provides a comprehensive and unparalleled reference point for studying continuous business transformation. Asserting that change will be the new normal and highlighting the fact that business transformation can never be complete, this important resource is a tool for coping with ongoing change in order to become and stay resilient, the predominant concern of executives across industries. Containing case study material to illustrate issues and solutions, The Palgrave Handbook of Managing Continuous Business Transformation takes an interdisciplinary approach weaving together strategic concepts with real-life experiences, connecting human resource issues with shifts in information technology and linking customers with the businesses from which they buy. Structured into four parts; transformational shifts, achieving customer centricity, dealing with new technology and leading the change, this handbook is crucial reading for academics, scholars and practitioners of business transformation.

This comprehensive study provides a perceptive portrait of workplace employment relations in Britain and France using comparable data from two large-scale surveys: the British Workplace Employment Relations Survey (WERS) and the French Enquête Relations Professionnelles et Négociations d'Entreprise (REPONSE). These extensive linked employer-employee surveys provide nationally-representative data on private sector employment relations in all but the smallest workplaces, and offer a unique opportunity to compare and contrast workplace employment relations under two very different employment regimes. An insightful read for all academics and students of employment, the findings also have implications for practitioners and policy-makers keen to identify and promote “best practice”.

Kets de Vries profiles a range of toxic executives the narcissist, psychopath, cold fish, obsessive-compulsive, and many more, offering coaches examples of interventions that have worked and those that haven't, to help coaches deal with difficult people and become more effective.

This insightful book examines human resource management practice and its perceived impact on performance in the non-profit sector. Presenting case studies of six NGOs in Kenya, it explores HRM practices in a non-profit setting, and uncovers details about HRM practice by organizations in the development sector that are not found in NGO management books. Informed by the author's practical experience in the field, Human Resource Management in International NGOs is a unique study that marries theory and practice, challenging the reader to reflect on the interpretative application of management theory and stakeholder participation.

In today's organizations, it is no longer the CEO who acts as the sole strategic leader. From single individuals to larger teams and networks, leaders at all levels are infiltrating the formal organizational structure and making strategic leadership an increasingly complex endeavor. In Strategic Leadership for Turbulent Times, Kriger and Zhovtobryukh shrewdly describe the true experiences of what employees encounter as internal and external environments evolve, and how to uphold the personal and organizational values which affect both human and social capital. They examine how leadership strategies are used in real situations and highlight the importance of managerial wisdom for sustainable growth. Finally, they offer advice for strategic leaders on leading effectively in highly turbulent economic, social, technological, and multicultural times.

By 2020, 40 percent of the workforce won't want to be your employee. That means managers and executives have to forget the old recruit-and-search for-months methods to acquire talent and revise their perception that “talent” is only full-time employees. The good news is that this talent allows you to achieve the biggest impact on your projects in the fastest time possible. In Navigating the Talent Shift, author Lisa Hufford introduces you to SPEED: a fast, and flexible talent strategy that shows companies how to access the 65 million people that make up the on-demand, specialized talent pool. This strategy shows you how to:• Stop spending months searching for talent• Have a team of on-demand talent at your fingertips• Exponentially expand your talent pool • Test ideas and change direction fast to stay competitive and drive innovation• Reduce severance and layoffs• Bring afresh perspective with strategic doers on your team• Do more with lessNavigating the Talent Shift will show you and your team how to tap into an on-demand workforce while providing you with the talent you need to be nimble and successful.

This book addresses the challenges of organizing modern-day institutions, focusing on the management of intangible organizational resources of libraries through both library science and management theory. Highlighting new information requirements, knowledge transfer technologies and changing patterns of social behaviour, Intangible Organizational Resources explores how these changes are affecting the organization of information services such as libraries, and discusses what they mean for the effectiveness and quality of their services. Making a unique contribution in an otherwise under-explored field, this is an essential text for those involved in the organization of information services.

Studies the steps taken by a group of professionals from the Boomer generation as they move from a linear career path into an uncharted stage somewhere between middle age and old age, a continued professional life and traditional retirement. What is next for those professionals who do not want to take a back seat at retirement age?

Based on a six-year project at INSEAD, top scholars put these developments into perspective. Written for general managers as well as personnel executives and students of management, this book breaks new ground in helping them to address the emerging challenges of international human resource management.

Over 100 British executives have contributed to this study of what it's really like to work for a Japanese company. Media beliefs about the Japanese in Britain suggest that they are obsessed with long-term planning and concensus decision-making, that all the bosses are Japanese, that all decisions are made in Tokyo, and that uniforms and exercises are compulsory. Dr Jones'findings question these'myths'arguing that the Japanese have shown a remarkable adaptability to local conditions.

During the 1980s, deregulation became adopted as a slogan and set of practices which by setting market forces free could increase the efficiency of market systems. This was particularly the case in the financial services where national systems which had been closed through government and industry collaboration were now opened up to more internal and international competition. This book examines the consequences of deregulation in retail financial services. It shows that organisation and actors sought to adapt to this process, often with unexpected results.