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For the first time in a single edited collection, this important body of feminist work traces the relationship between the formation of organizational culture and the development, maintenance and changing character of workplace discrimination. Based on three decades of archival research by Albert J. Mills and his colleagues, the book brings together a series of articles, chapters and hitherto unpublished papers that document the founding and growth of our major international airlines – Air Canada, British Airways, Pan American Airways, and Qantas Airways – to understand the comparative influence of organizational cultures not only on internal organizational processes but also social understandings of gendered practices. The insights generated in this body of work bring to light the complexity of organizational rules, symbolism, language, imagery, storytelling, and `history'as they impact on the practices and sensemaking of those involved in producing discrimination at work. Feminists and other diversity researchers will find this collection useful not only for insights on the processes of discrimination but also on the various reflections on methodological approaches that are peppered throughout. To that end, qualitative researchers and management and organizational historians with an interest in methodology will also find the book valuable in its reflections on the range of approaches discussed throughout.

Dysfunctional organizations result from individual behavior and the cultures they develop. Many individuals have directly experienced some form of dysfunctional behavior, including trauma from nonfatal workplace violence, bullying, harassment, violence, and unsafe work practices. These and other unacceptable workplace behaviors pose significant problems in organizations.Psychological safety deals with these behaviors and prevents organizations from becoming dysfunctional. It may not be “the” way to prevent dysfunctions, but it certainly is “a” way. This book uses simple and direct words to describe forms of behavior that are obstacles to developing psychological safety. It then provides practical guidance for what can and should be done to remove those obstacles.A unique framework (V-REEL) enables a better understanding of how and why behaviors are associated with dysfunctional organizations. It indicates the value of having psychologically, psychosocially, and physically safe workplaces. Its use helps the reader to carefully identify factors that erode or chip away safe workplaces as well as factors that enable or help to create them.

Humanizing Businesses for a Better World of Work provides a strategic perspective on how organizations can transform their structures and practices to accommodate a more humanized, people-first workplace in the face of the fundamental transitions happening in the post-pandemic world. The book delves into several key areas of organizational transformation such as innovative organizational structures, the collaboration between businesses and B-schools, redesigning work models and environments, the impact of global megatrends on the talent economy, rethinking and cultivating brand's personality and values, and the role of organizational leaders in this process. Editors Radhika Shrivastava and Kokil Jain have brought together a diverse group of contributors to explore the concept of humanizing businesses and the role it plays in developing greater strategic resilience to navigate future shocks. This unique approach will be highly valuable for academic researchers in the field of organizational behaviour, human resource management, and strategic management, as well as MBA/Executive Education students and practitioners in these areas.

Taking a strategic imperative perspective, this book introduces business leaders to a key differentiator that contributes to competitive advantage and financial sustainability: cultural competence.In a fast-changing and globalized world where organizations are being forced to rethink their strategies, understanding present and future environmental, social, and economic challenges is fundamental to creating a resilient and value-creating business. Combining experience and reflection, this book addresses concepts of organizational cultural competence as an internal differentiator and source of competitive advantage. Most organizations approach differentiation as an external feature of product and/or service delivery. Whereas these are open to imitation, cultural competence, as the internal DNA of an organization, is much more difficult, if not impossible, to imitate. The authors bring to bear their years of experience in corporate roles and as entrepreneurs and academics, sharing views and experiences based on research but also on primary examples, meta-insights, and real-world case studies.Senior leaders and consultants across industries, as well as students of strategy and leadership development, will value this serious and comprehensive guide that explains the importance of cultural competence as a strategic advantage in a global market.

In the dynamic landscape of the digital era, where interactions span from the personal touch of face-to-face conversations to the vast, interconnected world of the internet, understanding trust has never been more crucial. Trust in Social and Business Relations: Theory and Practice provides a groundbreaking exploration of the multifaceted nature of trust in our modern society.This insightful book navigates the reader through the intricate web of trust in digital and traditional contexts. Across its four compelling parts, the book examines the evolution of human relations in the digital age, investigates the role of trust in various social and business scenarios, explores the dynamics of trust in specific industries, and discusses the broader implications of trust in national and international spheres.With contributions from esteemed academics and industry experts around the globe, this book delves into pressing issues such as the impact of social media on business relationships, the challenges of romantic connections in cyberspace, and the evolving trust dynamics in industries like mobile payments and smart hotels. It also tackles significant themes like trust in government, the nuances of international business negotiations, and the emerging trust paradigms in smart city-port-maritime nexus.The book is not just an academic exploration; it's a vital resource for business professionals, policymakers, and anyone interested in the complexities of trust in our interconnected world. It offers a unique blend of theoretical insights and practical perspectives, making it an indispensable guide for navigating the challenges and opportunities of building trust in the digital age. This book is a must-read for those seeking to understand the delicate balance of trust in the tapestry of modern human relationships.

The complexity facing today's organizations calls for a rethinking of leadership. The world is facing grand challenges for people and the planet. Leaders and employees bear the responsibility of formulating strategies grounded in strong values. These strategies aim to foster the growth of sustainable organizations and promote ethical work practices. This book gives voice to values-based leadership and provides a method for leaders to develop a values-based organizational culture.Values play a role on many levels in how we work as individual leaders, in teams, and in organizations and in how organizations approach societal challenges. Values can be a compass or orientation point, giving direction for decisions and actions. Awareness of values can make organizational responsibilities clearer and give a sense of meaning to work and help leaders to create organizations where corporate, moral, and social values are embedded at every level. This book gives insight into a Scandinavian values-based leadership model built on the institutional leadership tradition. It provides processes and practices that leaders can use to develop organizations where values are continuously nurtured. The book provides practical ideas of how leaders can work on becoming conscious of both the organization's explicit and implicit values, as well as working on the direction of the organization and its broader organizational culture.This book will be an invaluable resource for both practitioners and graduate students interested in leadership and organizational development.

International leadership expert Michael Jenkins shines a light on the adverse effects of dysfunctional and toxic boards and how they have the potential to destroy an organisation's culture. This can happen through erosion of brand value leading to talent attrition and increased mental health issues in employees due to a deterioration in trust and psychological safety. Combined with recent fundamental changes in the labour market and demographic changes in the workforce, there is a potent cocktail of Future of Work issues that will not go away. Enlightened leaders must tackle such issues head-on if they are to steward sustainable and responsible organisations and businesses. Based on extensive research, including interviews with board members from around the world, together with one-to-one interviews with leaders from the VAB (Virtual Advisory Board) network, Toxic Humans: Combatting Poisonous Leadership in Boards and Organisations outlines various experiences of toxic leadership and how successful directors managed to work with and through it. These interviews shape the final sections of the book where the reader is given a set of recommendations for action to help mitigate and manage the effect of toxic leadership – at the Board, senior leader and team levels - and to build a positive and productive workplace where all can flourish.

Discover how to transform company culture by embracing the interconnectedness of business and social interests to promote an inclusive workplace.Organizational Culture offers a comprehensive roadmap for transforming company culture. Using a strategic framework for navigating change, this essential guide provides business leaders and change catalysts with a holistic strategy for building a dynamic and inclusive culture. It highlights the importance of leveraging psychological principles, interpersonal dynamics, employee interest-driven initiatives and cooperative leadership to create lasting change. Featuring case studies for practical insight into how to cultivate trust and employee engagement, Organizational Culture highlights how these steps can help align Diversity, Equity, Inclusion and Belonging (DEIB) initiatives to support culture transformation. The resulting resource breaks down the best ways organizations can start engaging in inclusive culture change.

Nowadays, organisations are confronted with the imperative to enhance their organisational sustainability. This involves establishing an appropriate balance between the economic, ecological, and social aspects of an organisation's operations and striving to accomplish their economically viable goals that are both socially and environmentally responsible. By aligning the priorities and incorporating environmental, social, and economic factors into their operational strategies, organisations can generate value for themselves, while also making a positive impact on the current and future welfare of society and the environment. Noticeably, the advancement of organisational sustainability relies heavily on human capital management in the workplace.Today, more than ever, human capital is regarded as the foundation of organisations and ought to be treated as such. Given the pivotal role of human capital management for ensuring the long-term organisational sustainability of an organisation, emphasis should be placed on redefining leadership strategies and priorities, focusing on diversity and inclusion, cultivating talent, facilitating remote work, fostering employee engagement, promoting skill development for environmentally friendly practices, and prioritising job satisfaction and employee well-being.In response to the multi-faceted challenges of the third decade of the 21st century, this book provides an in-depth review of research avenues addressing present and future human capital development concerns in terms of enhancing organisation sustainability. The main aim of the book is to indicate the direction of demand for new competences regarding workplace human capital and identify synergies between its particular aspects with reference to contemporary human capital development. The monograph's objectives include presenting tools that allow the analysis and development of human capital competences, pro-active and pro-environmental attitudes and behaviours, the coexistence of workers and AI in the organisation, as well as providing employee well-being, satisfaction, and commitment. Moreover, the book offers recommendations for contemporary responsible organisations that carry themselves towards the new economic and social order and sustainability.

A pioneering warrior for diversity and inclusion shows how to make game-changing moves that will benefit you and your organization alike When Nellie Borrero joined Accenture, bigotry and bias went unnoticed and unchecked; it was simply the workplace norm. Now, 35+ years later, this first-generation Latina shares how she led diversity strategy and developed award-winning inclusion and diversity programs that transformed Accenture into the #1 ranked employer for inclusion, diversity, and equity. In Unwavering, Borrero draws on her experiences with remarkable candor and courage to inspire you to think bigger, know your value, and show up with it everywhere, every day. She reveals how to remove barriers and claim space not just for yourself but for others as well. You'll become aware of: Biases that negatively impact professionals of color Recognizing that belonging and uniqueness don't have to be at odds Standing up and standing out: taking your career from the margins to center stage What to do when mentoring fails—and the power of embracing and accepting help Staying true to yourself when your values collide with reality Showing up strategically, intentionally asserting yourself, and competing A manifesto for understanding and action, Unwavering provides a proven framework for how to create transformational relationships that make diversity and inclusion an integral part of your success and your company's competitive advantage.

'Compassionate Leadership is an essential read for leaders looking to foster resilient and sustainable workplaces.'- Tatiana S. Rowson, author of Personal Leadership in the Age of No Retirement Shortlisted in the Leadership category at the Business Book Awards in partnership with Pathway Group 2024 Longlisted for the CMI Management Publication of the Year 2024 Finalist in the Leadership - Think Differently category of the Goody Business Book Awards 2023 Experts increasingly recognise that our volatile, complex, and fragile world requires a new type of leadership. More than ever, we need leaders who understand how compassion connects them with their employees, stakeholders and wider communities. Yet compassion in organisations is often misunderstood, with many leaders reluctant to embrace it lest they appear weak. Compassionate Leadership draws on new and established research in psychology, behavioural science, neuropsychology and leadership theory to show that compassion, when correctly understood and applied is, in fact, a formidable and sustainable force for positive leadership. This book explores the common myths, pitfalls, and concerns about leading with a compassionate approach. It discusses the leadership, organisational and individual benefits of compassion and shows how leaders can design an organisation which establishes, then reinforces, a compassionate culture. A practical guide, this book provides evidence-based tools, appraisals, and frameworks which emphasise everyday applications that leaders, managers, and business students can adopt both individually and for their organisations. Compassionate Leadership presents a new model of compassion, an approach based on multidisciplinary research in a variety of organisational settings. It gives leaders a theoretical and practical underpinning they can use for deeper reflection and personal growth to turn their new-found knowledge into action.

Technology's use has exploded, and many employees have been left behind during the COVID-19 pandemic. Organizations are constantly trying to balance people and technology within the workplace. In today's highly technological, globalized economy, it is essential that practitioners and researchers understand that people and technology do not exist in isolation from each other within the workplace. Valuing People and Technology in the Workplace: Ethical Implications and Imperatives for Success explains how philosophy, ethics, and systems theory influence the five values of people and technology development. The three main areas that are included to explain how philosophy, ethics, and systems theory relate to the five values are the three philosophical perspectives, diversity intelligence, and the workforce inter-personnel diversity talent management system. Covering topics such as ethics, organizational philosophical perspectives, and value creation model, this premier reference source is an essential resource for business leaders, human resource managers, entrepreneurs, technology professionals, students and educators of higher education, researchers, and academicians.

Toxic organizational cultures and leadership have led to major reputational failures, with the greatest impact felt by the people who dedicate their careers to working for these organizations. And yet organizations do not become toxic overnight. They do not consciously set out to break rules and regulations, nor do they actively seek wrongdoing. This book defines toxic culture, explains how toxic cultures emerge over time, and provides practical approaches supported by in-depth research for overcoming a toxic culture at the individual, team, and organizational level.Pragmatic and applicable, the book provides a call to action that can be applied in any type of organization. While the role of leadership in toxic cultures is acknowledged, the book sets out four distinct stages to embedding toxic cultures and draws on examples from leading organizations and companies to illustrate each stage. The book then identifies interventions and levers that can be implemented by executives, boards, and HR practitioners to prevent toxicity and to change toxic cultures back to healthy, positive workplaces. Drawing on research and interviews with senior HR leaders and executives, the book provides: An understanding of the four stages of toxic cultures and the impact of performance pressures in driving toxicity An appreciation of the role of senior leadership and personality traits Practical tools and guidance on interventions for practitioners to build and sustain a healthy and positive workplace Senior executives, HR, and organizational development practitioners in local and global organizations spanning a range of industry sectors will find this book invaluable. The book is also highly relevant to consultants working in the field of corporate culture and change.

Authentic Excellence for Organizations explores organizational culture from a values-based perspective and applies the psychological principles of values-based flourishing to organizations. Integrating the principles of Giving Voice to Values (GVV) and Authentic Excellence (AX), this book provides a process that details how organizations can harness their team's inherent wisdom to flourish through the relentless pace and pressure of today's world.Moving beyond team-building strategies and programming, this book helps develop confidence in managing the tensions inherent in organizations. It explores: The difference between moral values and personal values; How both can be effectively expressed and managed in organizations; The possibilities of shifting from a fear-based culture of'Or'to an inclusive and values-centred culture of'&'; and How to practically create flourishing'&'cultures using the GVV model. How to create an organizational culture that effectively sustains'&s'like competitive & collaborative, productive & fulfilled, and innovation & tradition This book is intended for organizational leaders, members, and HR managers looking to develop strong and thriving teams. It also aligns with required or recommended reading for secondary or undergraduate courses that explore values, leadership, organizational development and performance, decision making, ethics, and entrepreneurship.

It's time to make performance management work. We've moved on from antiquated tools like typewriters or checkbooks, but bosses still rely on the same annual performance review process to manage employees the same way they did 70 years ago. It fails our modern hybrid workplaces and it doesn't improve performance, especially for today's millennial and Gen-Z workforce. It succeeds only in lowering employee engagement, undermining trust in management, decreasing transparency, and increasing turnover. There must be a way to make work better for all of us. There is. Make Work Better shows HR, leaders, and middle managers the modern path to better employee performance, amplified engagement and company culture, and more empowered people. Readers will learn how to: Make goals and OKRs more useful, more often for everyone Eliminate ratings and implement a promotion process that reflects reality and retains employees Make check-ins more productive at better intervals for managers and reports Teach everyone to better deliver and receive more effective structured and unstructured feedback Make recognition count, and create formal development paths for high performers Use data to make the right people decisions and eliminate bias Structure your organization to maximize the impact of HR and People Operations Featuring front line insights from adopters of the process at Google, Intuit, Vertiv, Pepsico, and other leading organizations, Make Work Better gives readers everything they need to improve their organization from wherever they sit.

Proven strategies to build, nurture, and retain world-class talent in a hybrid environment In The Successful Hybrid Team: What the Best Hybrid Teams Know About Culture that Others Don't (But Wish They Did), award-winning diversity and inclusion expert Perrine Farque delivers an eye-opening look into what distinguishes world-class teams from the also-rans. The book explores the permanent changes being made in the modern workplace, how hybrid work is fundamentally changing the nature of teams, and the overwhelming importance of culture in determining performance. The author introduces a four-pillar framework that details what you need to do to hire, lead, and retain a high-performing team in a hybrid world. You'll discover how to create a unified hybrid leadership team, how to build extreme clarity and transparency, how to overcommunicate through digital channels, and how to unify cross-cultural remote teams with cultural awareness. The book also offers: A deep dive into topics like how and why meetings are important, and how to best leverage them in a hybrid environment Descriptions of the most common pitfalls experienced by those leading hybrid teams and how to avoid them Useful tips, resources, and checklists that supplement the four-pillar framework discussed in the bookA can't-miss resource for executives, managers, and other business leaders who find themselves dealing with the new reality of hybrid and remote work, The Successful Hybrid Team will also earn a place in the libraries of human resources and DEI professionals, remote workers, and anyone else who regularly interacts with colleagues, direct reports, or supervisors in a hybrid environment.

Hiring the least likely candidates and turning them into high-potential employees is not only a winning business strategy but also a crucial step on the road to full inclusion and social justice. In today's workplace, too many marginalized groups—people with disabilities, ex-convicts, senior citizens, the shy and anxious, various minorities—are underrepresented. And yet, workplaces often struggle to find enough employees to sustain their growing needs, putting massive pressure on HR hiring teams to fill the demand. Organizational psychologist Gil Winch argues that addressing our own biases and building organizations where everyone feels a profound sense of belonging is not only great for a company's bottom line, it's also good for employees, communities, and society as a whole. But where does a leader start? In Winning with Underdogs, Winch reveals: The current state of diversity, equity, and inclusion in business and the huge financial, social, and personal benefits that happen when full inclusion is a workplace norm Who comprises the pool of excellent potential candidates and where to find them How to screen, onboard, train, and manage candidates correctly for positions that match their skills How to care for employees'needs in a way that empowers them to be highly productive and engaged in their work How to create a warm, welcoming corporate culture that prioritizes employees'emotional health This strategy of full inclusion works. Winch has used it in his own business, and today, he offers a proven, systematic method to help leaders make the workplace not only more diverse and equitable but more productive and successful. Winning with Underdogs is the highly practical step-by-step guide you need to help build a more just society, while benefitting your business—and everyone in it.Gil Winch has served for 30+ years as an organizational consultant for many large companies and is an in-demand keynote speaker. His work creating a 100 percent underdog company composed mainly of people with disabilities has received international attention and led to an invitation to speak at conferences alongside Bill Clinton and other influential leaders. Winch is the founder of Call Yachol, an outsourcing call center that is a proving ground and showcase for his hiring and workforce-building model.

Quels sont les ingrédients d'une culture hybride forte? Comment une entreprise peut-elle faire vivre ses valeurs lorsque ses employés ne se présentent plus au bureau cinq jours sur cinq? Quel est l'antidote à une culture qui ne semble plus répondre aux besoins des employés, qui cherchent davantage à se déconnecter du monde virtuel? Quel style de leadership est mieux adapté aux réalités d'un groupe de personnes qui communiquent majoritairement à travers un écran? Sociable ne porte pas sur les médias sociaux. Il s'adresse aux dirigeants et gestionnaires (entre autres) qui cherchent à renforcer la culture de leur entreprise en maitrisant le potentiel de la technologie tout en ayant une approche humaine. Il s'adresse aussi aux gestionnaires de communauté qui cherchent à développer leur leadership et à mettre sur pied une approche stratégique afin de se rapprocher de leurs communautés. Ce livre invite le lecteur à reconsidérer sa vision de la gestion de communauté, à voir l'entreprise comme une communauté vivante remplie d'animaux sociaux. Il stimule sa compassion afin de créer des cultures hybrides décidément humaines qui répondent directement aux besoins des membres des communautés, peu importe la vitesse à laquelle la technologie évolue.

Fire Your Hiring Habits! is the one book you need in today's hiring and retention climate. TIMES HAVE CHANGED. CORPORATE CULTURE, DIVERSITY, PATHWAYS, AND UPSKILLING HAVE COME A LONG WAY FROM THE EARLIEST DAYS OF THE MODERN WORKFORCE. Recruitment methods now include LinkedIn, algorithms, and attracting top talent through the types of flexibility, benefits, and environment the modern workforce demands. From rethinking certifications and degrees to work-from-home options and many other innovations, John W. Mitchell, Ph.D. will challenge you to Fire Your Hiring Habits! As a thought leader in the electronics industry, John brings a global perspective and openness to the ever-changing ways (and places) we work. Using real-life examples and presenting challenging problems, Mitchell offers solutions-focused answers to finding and retaining today's top talent.

Culture Hacks are the agile instrument to fill the desired corporate culture with life in the daily business routine.They keep the postulated values present and provide the necessary reflection of daily actions. Culture Hacks address the mindset and the concrete behavior, thus making the corporate culture tangible for all employees at every level of the hierarchy. This book is dedicated to this topic, which is increasingly perceived as important. Culture hacks represent an important element in shaping corporate culture. The topic is still relatively new, and the book is the first to present a comprehensive concept for the strategic use of culture hacks. It creates the link between corporate strategies and operational processes. The concept presented is very pragmatic: concrete models, tools, design principles and roadmaps clarify and accompany the implementation in operational practice. The book creates a framework forthe targeted and strategic use of culture hacks to optimize corporate culture.The book is aimed at all managers and employees involved in corporate culture.The reader can expect the following content points: What are Culture Hacks?Strategic Hacks - Nudging - Tips & Tricks Irritations and pattern breaks as ways to change behaviorMindset and behavior - addressees of interventionsImpulses through and for New Work, Management 3.0 and AgilityCulture hacks as a guerrilla strategyProven design principles - suitable fields of application Personal and organizational maturity levelsHow they can be integrated into everyday business lifeInventory and roadmaps - Drawing from a pool of knowledgeDynamic design of culture hack strategiesWith digressions on Paradoxical Intervention, Empathy, Psychologicalsafety, mindset and behaviorSuccessful implementation - Do's and Don't'sNumerous examples illustrate the procedure

This book provides a holistic view of the topic of values-based leadership by bridging the important gap between understanding theory and applying it in practice. Based on theoretically sound contributions from experts, a systematic understanding is developed: What are values in general and what do they mean in a business context? What does value orientation mean? How does it work in the different areas of leadership? Practice-oriented contributions by experienced practitioners offer orientation for value-oriented leadership in every kind of company, from the small to the large. From structural familiarization with corporate leadership to day-to-day values-based interactions with employees in people management, you can find helpful inspiration in this book. This book is attractive in its comprehensibility and authenticity. It is about experiencing the life of values in a company as really meaningful, necessary and feasible.

Organisations across the private, public, and not-for-profit sectors require active Diversity, Equality and Inclusion (DEI) policies and programs, and are increasingly subject to meeting legislative standards around the DEI principles of equal opportunity, anti-discrimination, and human rights. Bringing together more than 20 insightful contributions from a diverse range of researchers, this dynamic Field Guide examines the theories, practices, and policies of diversity management. Reflective of its purpose to illustrate the breadth of DEI research, the Field Guide features a diversity of perspectives from early career and postgraduate researchers through to established scholars. Chapters cover a broad spectrum of personal demographics linked to DEI, exploring age, gender, disability, sexuality, and migrant status throughout both advanced and emerging economies, as well as analysing how the intersectionality of individual factors may reinforce advantage and disadvantage. Expansive and innovative, the book expertly integrates empirical case studies with cutting-edge research processes. The broad scope of research field approaches, methods, and tips featured in this Field Guide will be of significant interest to undergraduate and postgraduate students of human resources management and development. Researchers from business, NGOs, and the public sector will also receive critical insights on diversity management in a range of national and micro-organisational contexts.

Around the world and across industries, toxic workplaces are in the news. Taking a holistic approach, this book gives a succinct summary of how toxic cultures develop and shows how they can be remedied with practical takeaways for organisations.Existing books on toxic culture either skim the surface of the latest scandal or take a theoretical approach of limited use to practitioners trying to improve their organisations. Now, organisational development expert James Cannon presents an all-in-one resource based on organisational and individual psychology research that offers actionable suggestions for required change. Cannon provides a framework to understand the complexities of a toxic culture, identifying eight drivers: power, leadership personalities, values, organisation design, formal and informal systems, relations with the external environment and individual systems of motivation and reward. The book also offers a comprehensive toolkit with questionnaires and checklists to manage and achieve cultural change. Professionals and students in organisational psychology, business, and change management, as well as those with an interest in the political and social issues raised by toxic cultures, will appreciate this guide on how to tackle a problem that is much discussed but seldom solved.

How to attract, retain, develop, and engage people for a changing world of work Shifting demographics combined with the digitalization of all aspects of life are transforming the nature of work. This is forcing companies to rethink how they design jobs and recruit, develop, and engage employees. In Talent Tectonics: Navigating Global Workforce Shifts, Building Resilient Organizations, and Reimagining the Employee Experience, Dr. Steven Hunt explains how technology is changing the purpose of work and why creating effective employee experiences is critical to building organizations that can thrive in a world of accelerating change and growing skill shortages. In the book, you'll find insights from the perspective of a person who has worked with thousands of companies around the globe using technology to build effective workforces. The book explores how business strategy, organizational psychology, and work technology interact to create nimble companies. The book discusses the future, but its focus is on the present, identifying things companies can do now to attract critical talent and create resilient organizations including: How to manage different types of employee experiences to create engaged and adaptable workforces How technology can enable large organizations to act more like small, agile, entrepreneurial companies. Rethinking employee recruitment, development, and engagement to create supportive, inclusive, and resilient organizational culturesPerfect for human resources professionals, employee experience managers, and business leaders responsible for building effective workforces, Talent Tectonics belongs in the libraries of every leader, employee, and professional invested in ensuring that their organization can attract, retain, and develop the talent needed to achieve its strategic goals.

In a world of increasing stress and constant change, supporting and developing employees has never been more difficult. Employee Experience is an essential resource for improving experiences at work.To develop top-performing employees, HR professionals need to move beyond ad hoc engagement initiatives and instead to design and embed employee experience throughout an organization's processes and culture - from the moment an employee sees a job advert to the moment they leave the company. Employee Experience includes guidance on how to build experience capabilities in an HR team and on communicating, sustaining and evolving the employee experience, as well as on using networks, nudges and technology. The second edition features evidence-based research on the most common challenges experienced globally and how a holistic approach to employee experience can solve them. There is updated coverage of questions that should be asked of data to help put people and their experiences at the heart of the organization and new case studies. Full of tools, tips and advice, this book shows how focusing on the employee experience improves performance, productivity and profits and how organizations of any size can achieve this success.

Trust is the foundation for strong working relationships, but the way people from different cultures search for and decide to trust varies. Searching for Trust in the Global Economy describes these cultural differences from the perspective of 82 managers from 33 different countries in four regions of the world. It addresses the current global business climate with insights from managers describing how the COVID-19 pandemic disrupted the process of searching for and deciding to trust new business partners. Jeanne M. Brett and Tyree D. Mitchell propose a simple framework that explains the cultural differences in deciding to trust new business partners. They suggest that the key to understanding cultural differences in the process lies in the interplay between cultural levels of trust and'tightness-looseness,'or the degree to which a culture strongly enforces its norms. They explain how searching for and deciding to trust is different in the high-trust, loose cultures of the West, the high-trust, tight cultures in East Asia, the low-trust, tight cultures in the Middle East/South Asia, and the low-trust, loose cultures in Latin America. Searching for Trust in the Global Economy is based on managers'experiences building new business relationships around the world, but its practical advice for searching for and deciding to trust is useful not only for business leaders but also for government, not-for-profit, and other leaders who are responsible for building new relationships in the global economy.

Recognising the importance of diversity, belonging and equity is not enough. This book has the practical guidance needed to think differently and make true inclusion a reality.Edited by Stephen Frost, a leading voice in the Diversity, Equity and Inclusion (DEI) space, this book is a must-have for all those who know that achieving inclusion at work is important but don't know where to start. It covers how to be more inclusive as an individual by changing your mindset and building your cultural intelligence as well as how to develop more inclusive teams by adapting management practice and environments whatever the size or structure of your business. The Key to Inclusion also provides tools, strategies and advice on inclusion at an organizational level through inclusive strategy, leadership, governance, data, systems and processes. Supported by real-world examples, interviews and case studies from BBC, the UK National Health Service (NHS), AstraZeneca and LinkedIn, this book looks beyond inclusion in the present to examine inclusion in the future and particularly in tech, financial services and TV. With chapters from a diverse group of expert voices, this book is crucial reading for all HR professionals and business leaders who are looking to deliver true inclusion as individuals, in their teams, in their organizations and communities.

The way we work has changed and a strong, supportive company culture is key for success. When employees work remotely, even occasionally, HR professionals and business leaders need to think differently.Practitioners now need to motivate their workforce, support talent development, ensure an inclusive environment and protect their employees'mental health, all without being in the same physical space. A strong and effective company culture that is built specifically with this purpose in mind is crucial. Remote Workplace Culture is a practical guide that shows how to achieve this and explains why simply replicating what used to happen in the office in a virtual environment doesn't work. This book shows how a strong culture for remote, hybrid and flexible working helps attract the best talent, whether this is nationally or globally and explains how to prioritize inclusion. There is also specific guidance on wellbeing initiatives, how to replace social learning in a hybrid or remote working culture and how to avoid common pitfalls such as an overreliance on technology, the blurring of work/life boundaries and a misunderstanding of remote working etiquette. Supported by case studies from BBC, Salesforce, leading financial services brands and law firms, Remote Workplace Culture is essential reading for all HR professionals and business leaders needing to develop strong company culture in the new world of work.

This book seeks to explain the nature of discrimination and exclusion and why these are so prevalent in our societies. The continued failure to overcome these obstacles prevent organisations from taking advantage of the significant benefits and returns that come from being inclusive in the face of diversity. It explores the key drivers of non-inclusive behavior and how they can be countered before providing guidance on how organisations can successfully pursue inclusive culture change. With a mix of applied academic theory, practical examples and real-world experiences, the book examines the topic of D&I from four perspectives: (I) Why diversity and inclusion matters. (II) The forces of exclusion and isolation. (III)The imperative conditions of change. (IV)The organisation of the culture transformation process.In doing so, the book meets the diverse needs of those involved in corporate governance, board members, executives, and even consultants who want to understand the intricacies of cultural diversity and inclusion and why so many programmes fail. For academics in organisational behavior, equity, diversity, and inclusion, trained in the social sciences and anthropology, the book offers a guide to the practical application of theory and the implementation of policies that cannot rely on the assumption of stability and consistency. This book is an invitation to anyone who wants to take on the challenge of making a difference and organisational change a reality. Dr. Doyin Atewologun, psychologist, scientist, practitioner and leading expert in the field of promoting inclusion and excellence in organizations, provided valuable consultancy to the author during the creation of this book.

Clear, actionable steps for you to build new values, experiences, and perspectives into your organizational culture, infusing it with the diversity, inclusion, and belonging employees need to feel accepted, be their best selves, and do their best work.Bypass the faulty processes and communication styles that make change impossible in so many other organizations; access these practical tools and ideas for increasing diversity, equity, and inclusion (DEI) in your company.Filled with actionable advice Alida Miranda-Wolff learned through her own struggles being an outsider in a work culture that did not value inclusion, and having since worked with over 60 organizations to prioritize DEI initiatives and all the value and richness it adds to the workplace, this roadmap helps leaders:Learn why creating an environment where everyone feels belonging is the new barometer for employee engagement.Develop an understanding of the key terms around DEI and why they matter. Assess where your organization is today.Define and take the small steps that build new muscle memory into an organizational culture.Increase employee engagement, collaboration, innovation, communication, and sense of belonging.Build confidence in how to solve future DEI-related challenges.Get buy-in from colleagues (and even resisters) who can clearly see how to move forward and why.Overcome any limiting work environment and build all new processes and communication priorities that allow your employees to be a part of something greater than themselves while your organization learns to value and embrace the unique experiences and perspective that each employee brings to the company.

The Wall Street Journal bestseller! Learn to unlock the potential of your employees and colleagues with this definitive resource for people management People Strategy: How to Invest in People and Make Culture Your Competitive Advantage provides readers with a powerful framework in which to develop high-performing teams, increase employee motivation, and use data to build an inviting and effective company culture. Author Jack Altman, cofounder and CEO of Lattice, an award-winning HR and performance management platform, shows you how to: Establish the values that will form the bedrock of your organization Develop feedback processes that help employees feel heard, supported, and equipped to succeed Monitor the breadth and depth of employee engagement in your company Use the data and insights created by your People Strategy to drive business results Perfect for executives, managers, and human resource professionals, People Strategy also belongs on the bookshelves of anyone with even an interest in how to develop, nurture, and unlock the potential of their employees and colleagues.

This book presents a guideline for turning any organisation into a more mindful one, allowing it to manage unexpected events and develop stronger resilience. The author conducted empirical research with a German IT company's staff and its leadership in a longitudinal way. The whole team was trained in individual mindfulness competencies. Individual mindfulness is a state of being that can be developed through mindfulness mediation. When combined with social interactions, cultural adaptations and structural changes, collective mindfulness develops. Collective mindfulness allows an organisation to become more agile. The author argues that mindfulness training influences the openness and knowledge-sharing behaviour of an organisation, first on an individual and then a collective level. Such training can generate awareness, increase empathy between the team members, and lead towards a more successful organisation. This study can inspire team managers to improve the work environment as well as academics to update their current level of research in the field of individual and collective mindfulness.

“Culture eats strategy for breakfast”. Peter Drucker's provocative statement points to the importance of culture for organizations. Depending on its characteristics, culture contributes significantly to the success or failure of for-profit and not-for-profit organizations. Hence, managers and leaders need to have an understanding of this important concept for best results. This book provides relevant knowledge about the concept of culture. This includes its major characteristics and dimensions, the way culture functions and influences both the internal life of an organization and the resulting performance. The book describes the emergence and development of culture over time as well as the formation and influence of subcultures. Even though culture is always present, certain situations call for specific attention such as fast growth or stagnation, strategic alliances, M&As or situations of change. The book describes how to go about understanding and assessing an organization's culture as a basis for culture change interventions as well as culture-sensitive and culture-mindful management and leadership.

Use this brand-new textbook written to support the Level 3 CIPD Certificate in People Practice to succeed in your studies and launch your career as a people professional. Structured around the core knowledge and behaviours needed for the Level 3 CIPD qualification, People Practice provides a thorough understanding of the theory and practice of the key areas of the people profession. This includes business, culture and change in context, workforce analytics and the necessary skills and knowledge for people professionals. This book covers everything from understanding how external factors impact organizational goals, how to develop professional courage and build ethical and inclusive practices through to recruitment, performance, reward and supporting others.Written by the team who developed the new CIPD Level 3 qualification, this book will ensure that students learn both the theory and practice necessary for their academic studies and their future careers. Full of case studies, exercises, key definition boxes and reflective questions, this book will allow students to test their understanding, see how the theory applies in the workplace and develop their critical thinking skills. Further reading suggestions in each chapter encourage a wide and broad engagement with the subject. Online resources include PowerPoint slides, a lecturer's manual and multiple choice questions for students.

The Golden Thread is a blueprint for authentic organizational culture: what it is, what it isn't, why it matters, and how to build it.If you are passionate about creating an environment where people thrive, you'll understand the value of real engagement and values alignment. But how do you make it happen? Consciously or not, company culture runs like a golden thread through any organization, and where it is not thoughtfully nurtured it unravels - leaving a toxic environment filled with bureaucracy, politics and poor mental health.The Golden Thread guides business leaders through this concept – exploring cultural diagnostics and revealing what they really mean. This book will show you how to design and develop your own target culture, one that is right for your people and business. It then takes you step by step through the employee lifecycle, helping you to weave your new cultural and values through everything to build a happy, healthy, high performing organization.Leanne Hamley is an experienced leader and business coach specializing in behavioural change, leadership development and organizational culture.

It is hard to overstate the importance of the leader-member exchange relationship. Employees who share a high-quality relationship with their leader are more likely to earn a higher salary, climb the ranks more quickly, and report higher life satisfaction levels than their peers who have a less copasetic leader-member relationship. While Leader-Member Exchange Theory (LMX) research addresses the impact that the leader-member relationship has on the individual employee experience, much of this scholarship overlooks or obscures the vital role that communication plays in the development and maintenance of workgroup relationships. Much of extant literature also glosses over the role that communication plays in workgroup collaboration. Using a communicative lens, this text illustrates the complex theoretical underpinnings of LMX theory, such as the importance of social interaction and relationship building and maintenance necessary to achieve organizationalgoals. We explore how an employee's relationship with their leader also shapes their peer relationships and their overall standing within their workgroup. Further, the text examines the potential dark side of LMX theory, such as the tendency towards demographic and trait and state similarity. Employing a communicative perspective emphasizes the extent of position and personal power both leaders and members have in engineering the quality of the relationship they desire. Integrating and applying once disparate lines of academic literature, this book offers employees, students, and teacher-scholars pragmatic yet research-based insights into developing and maintaining successful, healthy workplace relationships.

A Wall Street Journal bestsellerFrom the CEO and President of the Society for Human Resource Management (SHRM) comes the ultimate book on transforming the way we select, retain and train our employees in a radically changed business environment. With the growth of remote work and an increased focus on diversity and inclusion, companies are increasingly finding themselves in “wars for talent” as they source and recruit candidates from all over the world. They need to find new ways to contact people and new sources of talent. They need to create an enduring and tangible culture that helps everyone feel empowered to do their best work. And they need to develop inclusive organizations that leverage differences for growth and innovation. Informed by more than 70 years of experience and expertise and propelled by extensive original SHRM research, Reset delivers a candid and forward-thinking vision for leaders to reimagine their company cultures in a time of global upheaval. Part call to action, part strategic roadmap, Reset challenges business leaders'underlying assumptions about workers and the workplace, delivers practical strategies for finding and keeping the talent needed to make businesses successful, and introduces dynamic tools to sustain that success over the long haul. Now is the time for leaders to completely reimagine, reorganize, and Reset their operations to create a more daring, resilient and sustainable future. This is the book that will guide them exactly when they most need it.

The future is here. How is your organization responding?Amid the turbulence of a global pandemic, worldwide social justice movements, and accelerated digital transformation, one thing is clear&#8212work will no longer be the same. Employees now expect a flexible, inclusive workplace and a deeper connection to their employer. Organizations must commit to doing good for their people and communities. What should you and your company be doing to adapt?The Future of Work: The Insights You Need from Harvard Business Review will provide you with today's most essential thinking about creating a work-from-anywhere organization, harnessing AI as part of your team, creating an inclusive culture, and building a purpose-driven organization.Business is changing. Will you adapt or be left behind?Get up to speed and deepen your understanding of the topics that are shaping your company's future with the Insights You Need from Harvard Business Review series. Featuring HBR's smartest thinking on fast-moving issues&#8212blockchain, cybersecurity, AI, and more&#8212each book provides the foundational introduction and practical case studies your organization needs to compete today and collects the best research, interviews, and analysis to get it ready for tomorrow.You can't afford to ignore how these issues will transform the landscape of business and society. The Insights You Need series will help you grasp these critical ideas&#8212and prepare you and your company for the future.

Successful diversity and inclusion requires D&I programs that are strategic and proactive, with unlimited vision, part of an overall organizational culture. Unfortunately, most approaches to diversity and inclusion haven't been successful — half of all workers from underrepresented groups experience bias every day at work even though their organizations have diversity programs in place. So what should organizations do?In Expand Beyond Your Current Culture, Leslie Short examines the continually evolving D&I challenges that organizations face and shows leaders how to ensure that all employees have opportunities to express who they are and are comfortable doing so. In an engaging, conversational style she offers tips on how to think differently about diversity and inclusion to achieve a sustainable, diverse and inclusive workplace.In this inspiring new book you'll discover: Why many D&I programs haven't worked and what you can do differently New ways to think about cultural differences and how unconscious and implicit bias affects the workplace The understanding of Nothing About Us Without Us How to identify D&I needs and measure progress in meeting them How to engage in meaningful conversations about diversity and inclusion with others in the organization Ways to ensure that your company culture matches what it says about diversity and inclusion What your organization needs to do to clearly demonstrate its commitment to diversity and inclusion How to educate and sensitize not only senior leaders but all employees What tools that senior leaders, D&I directors, and employees need to succeed How organizations in other countries are approaching corporate diversity and inclusion

As technology erodes the impact of time and distance, more and more people live and work across cultures. This can be one of the most joyful experiences, as collaboration and diversity emerge as key drivers of innovation, yet there are also many challenges. Acknowledging that it is often the search for best practice, and the'one right way', that creates prejudices, and even causes a disregard for diversity, this book brings an authentic and inclusive perspective to tackling the challenges of cultural diversity. Based on interviews with 145 individuals, it weaves together stories told in the voices of those who have experienced them, with key concepts, insights, and the expertise of each of the authors and editors, each of whom has lived and worked in at least 2 different countries. This book seeks sets out to inspire the reader, invite reflection, and nurture a curiosity and appreciation for those who are different from ourselves. Collectively, the authors and editors equip readers with the tools to embrace the richness and beauty brought by diversity, and ultimately engage with the key skills for thriving in today's fast-paced, highly interconnected and interdependent world. They envisage a mindset they call CulturAll Intelligentsia©, which thrives on authenticity, embraces those who and that which is different, and thus creates a pathway to more sensitivity, and peace.

Ongoing disruptive innovation has become the key competitive edge in staying ahead of the game in the inimitable, compelling, memorable experience-based economy. The 21st century organisation will be an ideas/imagination business. Within this business, people have moved centre stage in being the only true value unlockers and wealth creators as the source of imagination, creativity, innovation, and invention. Given people's centrality to the continued viability of organisational performance and success in the present and future, knowing the state of their People Excellence is critical for every organisation. If there is on top of this criticality a global war for top talent, then ‘critical'turns into mission-critical. It becomes the stark choice between either merely surviving because of a shortage of talent; or thriving because of creating the conditions under which people become the best they can, and want to, be. They flourish and thrive. People excellence sits at the confluence of thriving employees, delighted stakeholders, and a viable organisation. When organisations become excellent at helping their people to flourish, they in turn unlock real, amazing value and create worthy, lasting results to the delight of stakeholders, ensuring the organisation's viability. This is why knowing the state of an organisation's people excellence, as well as becoming smarter at people excellence, has become mission-critical for every organisation. The People Excellence Star offers you the opportunity to perform an integrated, strategic stress test of the overall people-worthiness of your organisation. You'll be guided on how to apply the five critical dimensions of People Excellence: Identity, Capacity, Delivery, Outcomes, and Relationships – along with their 20 Excellence elements. You'll discover the best thought-leadership, latest research, and cutting-edge practices regarding People Excellence to help you unleash the synergistic fusion of lasting People Excellence within your own organisation through the appropriate interventions.

Research in cognitive science over the last 30 years shows much of what we know about culture in the business world is based on myth, wishful thinking, outdated science, or is just plain wrong. This is why culture-shaping and change programs in organizations often amount to little more than sloganeering with minimal impact on the lived experience of employees.This book bridges the gap between the latest research on cognitive science and culture, providing a valuable guide for change leaders, CEOs, and practitioners on how to sustainably work with and change this important resource. It answers many of the major questions that have plagued culture work, such as: Why so many CEOs and management consultants preach culture change when so few culture interventions actually succeed Why CEOs persist in believing'culture starts at the top'when virtually no research in anthropology supports that claim Why most culture shaping approaches have no answer for how to affect culture in global companies Why culture doesn't cause us to do anything, yet we persist in believing that somehow it does Why so many culture-shaping projects focus on corporate values despite the fact modern science shows why changing personal values is exceedingly difficult What we are learning about culture from the last 30 years of cognitive science gives us the foundation for far more impactful and sustainable interventions than have been possible to date. This book explains why, showing how everyday business practices well beyond HR are key to culture change. Why? Because the brain's synaptic plasticity can only be altered through new sustained and widespread organizational habits and routines. This groundbreaking, practical guide will show you finally how to realize the full power of culture as a transformational, empowering, and competitive resource.

Why the gender gap persists and how we can close it.For years women have made up the majority of college-educated workers in the United States. In 2019, the gap between the percentage of women and the percentage of men in the workforce was the smallest on record. But despite these statistics, women remain underrepresented in positions of power and status, with the highest-paying jobs the most gender-imbalanced. Even in fields where the numbers of men and women are roughly equal, or where women actually make up the majority, leadership ranks remain male-dominated.The persistence of these inequalities begs the question: Why haven't we made more progress?In Glass Half-Broken, Colleen Ammerman and Boris Groysberg reveal the pervasive organizational obstacles and managerial actions&#8212limited opportunities for development, lack of role models and sponsors, and bias in hiring, compensation, and promotion&#8212that create gender imbalances. Bringing to light the key findings from the latest research in psychology, sociology, organizational behavior, and economics, Ammerman and Groysberg show that throughout their careers&#8212from entry-level to mid-level to senior-level positions&#8212women get pushed out of the leadership pipeline, each time for different reasons. Presenting organizational and managerial strategies designed to weaken and ultimately break down these barriers, Glass Half-Broken is the authoritative resource that managers and leaders at all levels can use to finally shatter the glass ceiling.

SHORTLISTED: Business Book Awards 2022 - People, Culture & Management categoryCompany culture is the foundation of business success. Strong culture drives an average of four times more revenue growth, 12% more productivity and half the employee turnover rate.Driven by global health, economic and environmental emergencies and rising social justice and employee activism, organizations are urgently seeking a new cultural model which will enable them to thrive. Transformational Culture provides a blueprint for a fair, just, inclusive, sustainable, and high performing organization. With a foreword from Dave Ulrich and expert analysis of the benefits of a people-focused and values lead organization, it provides 8 transformational enablers to deliver individual, team and business success. Guidance is also included on how to tackle toxic cultures and behaviours, how to shift the dial from retributive to restorative justice, and how to develop humane and human HR and management systems.The book offers practical guidance for HR professionals and business leaders on how to redefine their culture and to embed a unique, practical framework to assist with the resolution of concerns, complaints, and conflicts at work. Tried and tested toolkits and templates plus case studies from organizations who have successfully implemented this approach including London Ambulance Service, Aviva, The FT and British Retail Consortium are contained within Transformational Culture making this an invaluable guide for anyone wishing to put their people and their values first.

This book offers research geared toward understanding culture and its influence on the success of global businesses. Divided into two parts that look at the leveraging culture cultural diversity from an organizational as well as national perspective, the chapters investigate the effects of technology on culture, the role of leadership in corporate culture, and communicating and managing change across cultures. The book emphasizes that embracing cultural and subcultural differences alongside instilling organizational culture are the keys to successful modern business. With contributions from authors from academic as well as professional backgrounds, this book will serve as a valuable resource to researchers interested in cultural studies generally as well as those studying the importance of culture to managing modern organizations.

This unique volume shows how to tackle the challenges of diversity in the workplace. It addresses the need to keep the workforce engaged while taking into consideration the diverse backgrounds of employees. The book explores 12 themes of workforce diversity and culture, including differences of race, religion, gender, sexuality, income class, education level, marital status, generation/age, physical ability, and more. Focusing on the benefits of engaging a diverse workforce, the volume considers the issue through the different stages of the human resource process, including recruitment, selection, performance appraisal, demand forecasting, supply forecasting, job description and specification, job analysis and evaluation, training and development, career planning and development, succession planning, etc.Employing an abundance of case studies, the volume enables readers to comprehend what it means to have a diverse workforce and how to engage such a workforce for the betterment of the employees as well as the employer. The volume acts as a textbook for courses on diversity in human resource management as well as a valuable resource for HRM and other management professionals. The discussions and questions sections will be useful for faculty, and the short case studies are designed to keep students interested and engaged.

This book explores mind over matter in a digital age and presents the importance of continued transformation of the mind to promote humane Artificial Intelligence for greater good. In doing so, it focuses on the organizational and managerial practices that are critical in creating an environment that supports mindset and organizational growth. The digital age is significantly impacting employees and organizations and steering billions of people around the world. Artificial Intelligence has created a whole new paradigm with a revolution loftier than all the industrial revolutions and the innovations of the past millennia combined. We are either headed towards restoring humanity back to the “Imago Dei”, where creative powers are unleashed in human freedom, or advocating selective breeding and “survival of the fittest”.

In a world adapting to continuous change and disruption, delivering a great employee experience is vital. How can organizations create an experience that enables their people to thrive; an experience that unlocks productivity and creates competitive advantage?Employee Experience by Design is a practical guide for HR professionals, business leaders and anyone needing to create an employee experience that empowers people to perform at their best. By setting out simple steps that any team or organization can follow, it demystifies EX, and shows how to design an exceptional experience for employees. Drawing on positive psychology, the book demonstrates what a good workplace experience means for people. A world away from perks and benefits, the authors show how to discover what really drives an excellent EX. They then walk through a user-friendly framework covering all levels of EX, from organizational culture to people processes and everyday behaviours. Employee Experience by Design shows how to build a robust business case for employee experience and align EX activity with organizational strategy to demonstrate impact. Readers will also learn how to measure EX and demonstrate return on investment. Packed with clear and practical tips, tools, and examples from organizations including ING, Expedia Group and ADEO, this book is essential reading for anyone looking to develop a happy, productive, high-performing environment in which people can excel.

WINNER: Nonfiction Authors Association Book Awards Gold Award 2021 Designing Exceptional Organizational Cultures is a practical guide for HR and OD professionals which explains how to proactively design, build and foster a culture that creates employee and business success. For a company to outperform the competition and achieve sustainable business growth, it needs a high performing, engaged and committed workforce with the skills the business needs both now and in the future. Attracting, motivating and retaining top talent can't be done simply by attaching individual benefits to specific job roles. To be effective, companies need to build an exceptional company culture where people want to work and that allows them to develop and perform to their full potential. Designing Exceptional Organizational Cultures provides guidance on all elements of building a top performing culture including how to identify and define core company values and embed them throughout policies, processes and behaviours as well as how to create an organizational structure that leverages employees'strengths for optimum performance. It also covers how to assess what roles the business needs, how to recruit for future success and make the most of non-traditional hires as well as covering employee engagement, motivation, reward, diversity and Learning and Development (L&D). With practical examples, tips and advice throughout, this is crucial reading for anyone needing to build a culture that attracts the very best talent and achieve sustainable business growth.

The context of business has been changing for companies in recent years, and following numerous corporate and accounting scandals, many countries have increased the number of national and international regulations designed to ensure transparency and compliance with the law. Because of the existence of these new regulations, the level of control, the severity of sanctions by governments, and the amount of the fines for noncompliance have increased dramatically.In parallel, with the technological revolution in communications, business management has become more transparent, and any negative event is uploaded to social networks and shared with an indeterminate number of people. This change in the regulatory, sanctioning and technological context has forced large companies to rethink risks, investments and budgets to deal in this more complex environment.To transition to this change, some companies have included ethics and compliance programs in their corporate agenda, along with marketing and sales plans, strategies, growth targets, investment plans and/or talent acquisition. While each industry has its particular risks, in this book, the author describes the essential elements that any effective ethics and compliance program should contain.This book is a source of information that connects yesterday with today. The author shares observations and lessons of the past to suggest corporate leaders implement effective ethics and compliance programs to protect their organizations and themselves. The book covers theories of ethics but with an eye focused on practical application. Risks, ethics, and compliance are analyzed with an overall vision, connected to the reality of business life, without getting bogged down in abstract thinking or in technical and regulatory details.Ethics and compliance are disciplines that have increasingly achieved greater recognition in organizations. Thus, due to the importance of risk management in the business world and the necessary involvement of the CEO and the board of directors, it seems appropriate that executives get access to a book about risks, ethics, compliance and human resources directed not only to compliance experts but also to any organizational leader.This book is a wake-up call that allows business leaders to understand the benefits of implementing an effective ethics and compliance program that will help members of organizations to make the right decisions and act within the law. If they do, they can better prevent and react to the difficult obstacle course of risks, dangers and threats that organizations face and that may jeopardize the sustainability, resilience, and survival of companies.