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This book examines the impact of digital innovation on organizations. It reveals how the digital revolution is redefining traditional levels of analysis while at the same time blurring the internal and external boundaries of the organizational environment. It presents a collection of research papers that examine the interaction between Information and Communication Technology (ICT) and behavior from a threefold perspective: First, they analyze individual behavior in terms of specific organizational practices like learning, collaboration and knowledge transfer, as well as the use of ICT within the organization. Second, they explore the dynamics at work on the border between the internal and the external environments by analyzing the organizational impact of ICT usage outside the company, as can be seen in employer branding, consumer behavior and organizational image. Third, they investigate how ICT is being adopted to help face societal challenges outside the company like wasteand pollution, smart cities, and e-government. The diversity of views offered makes this book particularly relevant for users, companies, scientists and governments. The content is based on a selection of the best papers – original double-blind peer reviewed contributions –presented at the annual conference of the Italian chapter of AIS, which took place in Rome, Italy, in October 2015, or in other reputable international peer-refereed Information Systems conferences.

Management Science is often confronted with optimization problems characterised by weak underlying theoretical models and complex constraints. Among them, one finds data analysis, pattern recognition (classification, multidimensional analysis, discriminant analysis) as well as modelling (forecasting, confirmatory analysis, expert system design). In recent years, biomimetic approaches have received growing attention from Marketing, Finance and Human Resource researchers and executives as effective tools for practically handling such problems. Biomimetic approaches include a variety of heuristic methods - such as neural networks, genetic algorithms, immunitary nets, cellular automata - that simulate nature's way of solving complex problems and, thus, can be considered as numerical transpositions of true life problem solving. Bio-Mimetic Approaches in Management Science presents a selection of recent papers on biomimetic approaches and their application to Management Science. Most of these papers were presented at the last ACSEG/CAEMS International Congresses (Approches Connexionnistes en Sciences Economiques et de Gestion/Connectionnist Approaches in Economics and Management Science). All papers combine the discussion of conceptual issues with illustrative empirical applications, and contain detailed information on the way heuristics are practically implemented. The advantages and limits of the biomimetic approaches are discussed in several of the papers, either by comparing these approaches with more classical methods (logit models, clustering), or by investigating specific issues like overfitting and robustness. Synthesizing overviews are provided, as well as new tools for coping with some of the limitations of biomimetic methods.

The rise of artificial intelligence is having a profound impact on human resource management, as AI is being used to automate a wide range of HR tasks and functions, from recruiting and onboarding to performance management and compensation. However, the impact of AI on HRM is not evenly distributed. Due to a variety of factors, the Global South is lagging behind the Global North in terms of AI adoption, creating a widening disparity in the effectiveness and efficiency of HR operations. This edited book explores HRM, artificial intelligence and the future of work in the Global South. It addresses key elements of how technology is transforming the workplace and people management, including HR automation, robotisation, big data analytics, smart systems, virtualisation, AI, machine learning and the Internet of Things. The chapters offer a collection of cases from various Global South countries, draw on various types of research (empirical, review papers, conceptual and theoretical) andincorporate contextual issues such as technology, politics, culture, ethics and economics. Despite the relatively slow adoption of AI in the Global South compared to developed nations, its potential impact on the future of work remains significant, particularly in shaping the role of HR as a bridge between technology and human resources. This book will be a valuable resource for scholars, students and policymakers interested in the future of work in the Global South, as it brings together critical insights from scholars and practitioners from the region, providing a much-needed perspective on this important issue.

This book gathers selected theoretical and empirical papers from the 29th Eurasia Business and Economics Society (EBES) Conference, held in Lisbon, Portugal. Covering diverse areas of business and management in various geographic regions, it highlights the latest research on human resources, management and marketing, among other topics. It also includes related studies that address marketing and management-relevant aspects such as the impact of supervisor support on employee performance through work engagement, the standardization of global logistics business operations, elements to support long-term B2B communication, and omni-channel strategies in the Marketing 4.0 paradigm.

This book presents selected theoretical and empirical papers from the 26th and 27th Eurasia Business and Economics Society (EBES) Conferences, held in Prague, Czech Republic, and Bali, Indonesia. Covering diverse areas of business and management in various geographic regions, it addresses a range of current topics, such as human resources, management, SMEs and marketing. It also includes related studies that analyze management and marketing aspects, e.g. workplace learning, gamification in business, resilience and entrepreneurship, the use of IT tools in small businesses, and dynamic marketing capabilities in an intercultural environment.

This book gathers selected theoretical and empirical papers from the 28th Eurasia Business and Economics Society (EBES) Conference, held in Coventry, United Kingdom. Covering diverse areas of business and management in various geographic regions, it highlights the latest research on human resources, management and marketing, among other topics. It also includes related studies that address management and marketing aspects such as telecommuting versus the traditional work environment, the effect of value congruence, promoting product characteristics using social media, perception of terrorism risks, and personal innovativeness and employability.

This book discusses the concepts of volatility, uncertainty, complexity, and ambiguity (VUCA) that are the core of various paradigms used in strategic management to understand competitive advantage as well as flexibility in organizational boundaries. It serves as a valuable reference resource in the area of VUCA markets. An increase in the levels and types of uncertainty has important implications potentially for the durability of a company's advantages, the way firms learn and adapt, approaches for managing innovation and knowledge, and the attractiveness of different strategies and organizational models. In today's world, strategic flexibility in VUCA is essential for business leaders to sustain market advantage and attain a clear vision amid the chaos. Business leaders who stay focused and are aware of external volatility as the prevalent characteristic are successful, while those who are not flexible in this VUCA world and lock themselves into fixed positions lose out.The book includes empirical and conceptual research papers along with case studies and models discussing strategies for emerging markets in volatile and uncertain environments. It also covers a variety of issues, including innovation, people and processes, financial management, and leadership and strategies in VUCA markets. Apart from research fraternity and academia, the contents of the book will be useful for practitioners as well as industry watchers.

Increasingly companies'stakeholders require organisations to observe international standards prescribed by international laws, treaties, conventions, recommendations, and/or codes of conduct. The papers selected for this volume explore 1) the ethical pressures on international business to meet the challenges of diversity, 2) suggested methods of coping with diversity, and 3) the challenges required to overcome corporate self-interest in the search for new instruments. Collectively these articles reflect scholarly insights and corporate responses to diversity in international business, a topic of wide interest in contemporary business ethics.

The best employees don't stick around just because they like your product, you, or their coworkers. Turnover is the pandemic of today in the world of employment and there don't appear to be too many cures. Leadership is rarely taught and the pressure on untrained managers and owners leads to the pitfalls that come with a revolving door of new faces who don't stick around long enough to earn an annual bonus. Or they do stay, and you sometimes wish they wouldn't?Sean Barnard instinctively knows how to help leaders at any level get the most out of their team members and can show you innovative ways to increase retention from the first chapter. From a middle-class background in southern England to the C - Suite in Charlotte, North Carolina, Sean tells his story in a way that leaders at all levels can easily relate. His first book is a firsthand look inside every aspect of how to manage people. He understands what it's like to be unmotivated as an hourly employee and what it takes to turn that into a loyal and happy team player who roots for the success of everyone around him, including the company he works for.Sharing a career that spans living in three countries, leading teams from Europe to the Caribbean and the United States, the reader will hear his story, with blunders, pitfalls to avoid and the huge wins that came along the way. With a genuine commitment to telling his story, readers will walk away knowing how they will be the leader they want to be and the leader their employees deserve.'

This book presents a sociomaterial perspective on work and organizational practices within the operating room. Looking at medical work from a sociological perspective and drawing on ethnographic observations conducted in a hospital's operating block, this book analyses the entanglements of humans and technologies in the execution of everyday activities. It highlights how the sociomateriality of work and organizational practices manifests in the encounters between operators and material artifacts and inthe way objects and technologies participate in processes and practices of organizational communication. Objects and technologies are also shaped by these very practices, giving rise to a recursive relationship wherein technology, communication, and organizing are intertwined.A sociomaterial understanding of organizational and working practices explains the role of objects and technologies in the generation and enactment of professional knowledge, while questioning how power materializes through the interaction of humans and technical objects. This book will be of great interest to scholars, students, and practitioners interested in how sociomaterial perspectives can inform organization studies and reshape our understanding of the intricate relationships between humans and technologies in healthcare settings.

​In the realm of global innovation, STEM powers knowledge-based societies. However, ongoing gender disparities curtail the complete utilisation of human capital. As argued in the goal congruity theory, women's choices to communal goals prompts female exits from STEM. Exploring this theory in natural science and academia, two questions arise: 1) Does the'leaky pipeline'persist, and where are gaps? 2) Do female scientists leave to afford other goals? Stats show early career gender balance, but senior positions lack women. Notably, men dominate decision-making roles. Qualitative research with 26 female scientists reveals an overall positive and communal perception of natural science and academia. Moreover, the perceived affordance of communal values within science majorly contributes to the desire of female researchers to continue pursuing an academic path. These findings contradict the literature-established goal congruity theory and thus, provide an experienced-based foundation to extend the complexity of the leaky pipeline phenomenon in natural science.

Over the decades, academic literature has too often neglected the complexities and diversity of the African continent and the challenges faced by both multinational companies working across Africa and domestic African companies, particularly in the field of human resources. This edited collection has been compiled with the aim of developing our understanding and practice of HRM in an African context within an increasingly global work milieu. Chapters focus on different African countries and are underpinned by a critical approach to HRM, which goes beyond focussing on the business cases but considers the sensitivity of the national context. The authors will draw on various types of research (conceptual, theoretical and empirical) and incorporate contextual issues such as technology, politics, culture, and economics to supplement the readers'insights into the current state of human resource management in African countries. By highlighting theoretical underpinnings and emphasising the practical relevance of HR issues, this proposed book will offer an insightful guide for students and scholars interested in HR and management in developing economies.

Five years'worth of management wisdom, all in one place.Get the latest, most significant thinking from the pages of Harvard Business Review in 5 Years of Must Reads from HBR: 2024 Edition. Every year, HBR editors examine the ideas, insights, and best practices from the past twelve months to select the definitive articles that have provoked the most conversation and inspired the most change. From managing in the age of outrage, to getting more out of your AI initiatives, to running the perfect one-on-one meeting, the articles in this five-book collection will help you manage your daily challenges and meet the changing competitive landscape head-on.Books in HBR's 10 Must Reads series offer essential reading selected from the pages of Harvard Business Review on topics critical to the success of every manager. Each book is packed with advice and inspiration from leading experts, such as Satya Nadella, Frances X. Frei, Marcus Buckingham, Adam Grant, Joan C. Williams, Roger Martin, Robert Livingston, and Katrina Lake. Company examples range from P&G, UPS, and Pfizer to Alibaba, Microsoft, and Stitch Fix. 5 Years of Must Reads from HBR: 2024 Edition brings the most current and important business conversations to your fingertips.HBR's 10 Must Reads paperback series is the definitive collection of books for new and experienced leaders alike. Leaders looking for the inspiration that big ideas provide, both to accelerate their own growth and that of their companies, should look no further. HBR's 10 Must Reads series focuses on the core topics that every ambitious manager needs to know: leadership, strategy, change, managing people, and managing yourself. Harvard Business Review has sorted through hundreds of articles and selected only the most essential reading on each topic. Each title includes timeless advice that will be relevant regardless of an ever‐changing business environment.

No matter which point you're currently at on the developer advocacy journey – whether you've already implemented a developer advocate function or you're exploring the possibility – this book is for you. This book provides actionable guidance that business and technology leaders can use to understand the benefits of advocacy, identify what goes into the function, and learn how to maximize the success of developer advocate teams.Developer advocacy is a role that is sometimes hard to quantify and build – but you feel it when you're missing it. Companies are struggling to solidify advocacy despite a strong desire to do so and little guidance exists for businesses seeking to build a developer advocacy program or assess its effectiveness. This book will show you how to get an advocacy program in your business: the basics of having an advocacy program, what tasks and processes need to be set up, and how to identify key stakeholders. You'll see how companies of all types that sell to or engage with technical audiences can develop a developer advocacy strategy. Specifically, you'll learn what developer advocates do, how business can start an advocacy practice in your organization and how to scale and operationalize such a practice once it is in place. The book will further explore the metrics for measuring advocacy success and ways the scale advocacy teams internally and externally. The Power of Developer Advocacy explores the exciting career path of advocacy for developers and engineers. What You Will LearnDiscover what developer advocacy isDetermine which sorts of companies need the functionUnderstand what the primary strategic considerations for developer advocacy isWho This Book is For Existing and future advocacy leaders, would-be developer advocates, developer marketers and DevRel teams and leaders

This book focuses on the establishment process of the Japanese style of management (JSM). Traditionally, it has been widely believed that the JSM is native to Japan and consists of three pillars: lifetime employment, a seniority-based wage system, and company unions. This book opposes these traditional views on the JSM and argues that it has been shaped by the influence of management theories and ideas of other countries. The JSM has not only adopted the ideas and concepts of other countries, but also has refined, translated, and customized them to make such ideas and concepts acceptable in Japan. The hypothesis presented here is that in the postwar period of rapid growth, the JSM was a hybrid set of management theories and techniques greatly influenced by American ideas about management.This book concentrates on the impact of American management theories and ideas on the JSM. Taking the historical point of view, it clarifies that impact not only for academics but also for business people. The hypothesis propounded here is that some of those theories and ideas have been accepted whereas some of them have been rejected and eventually made irrelevant. The following issues are discussed: scientific management, the human relations school, Barnard's organizational theory, Drucker's management thoughts, strategic management, human resource management, and corporate culture.

Drawing on theories of whiteness, stigma, identity formation and identity work, this monograph aims to explore the ways in which racial categories continue to structure the lives of professionals of colour in South Africa. Using a Bourdieusian lens, it draws on personal narratives of professionals in the fields of accounting, engineering and industrial psychology, examining how stigma and whiteness continue to constrain their identity development in the public, professional and personal spaces they inhabit.Examining the unique post-Apartheid situation of South Africa, this book will be valuable reading to scholars interested in the intersection of race, professions and organisation.

Building on the seminal work of David Teece, Kathleen Eisenhardt, Jeffrey Martin, and others, this volume applies the concept of dynamic capabilities to help readers understand how organizations can be successful in highly dynamic environments. The contributions, written by researchers who participated in the research program'Dynamic Capabilities and Relationships'and international researchers who participated in the program's international conference (both funded by the Dieter Schwarz Foundation), highlight state-of-the-art research on dynamic capabilities and relationships. They also put forward an integrated management approach for the purpose of understanding, analyzing, and managing the successful creation and adaptation of capabilities and relationships.

Discover how this leader-focused approach to understanding, managing, and maximizing organizational diversity and inclusion can increase employee retention and productivity.Workplace misunderstandings lead to lost revenue, lost time, and increased legal risk, thus your success in the marketplace will depend on our ability to collaborate across difference. Yet, inevitably, Us versus Them gaps disrupt workplace efficiency.In The Business of WE, cross-cultural consultant and diversity expert Laura Kriska will:Provide a practical roadmap for creating trust with others who are culturally different from yourselfHelp you create a WE mindset throughout your organization, bringing teams together into cohesive units.Walk you through the steps in fostering a workplace that is inclusive and respectful of all employees—one of the most critical, yet most widely mismanaged keys to success. Stakeholders are demanding real change, and nothing less than comprehensive solutions that lead to meaningful and lasting solutions will suffice.The Business of WE arrives just in time to help you stop Us versus Them gaps before they start and foster authentic connections across race, ethnicity, religion, age, and any other factor of identity to exponentially strengthen your entire organization.

Studies have shown that 60% of male managers feel uncomfortable working one-on-one with their female colleagues. That's where The Man's Guide to Corporate Culture comes in.Heather Zumarraga, a business journalist who has spent much of her career in testosterone-filled work environments, wants to make sure that any male leader who wants to be part of the solution knows how to do it the right way.Heather provides you with logical solutions to complex gender issues and gives important, practical lessons for men and women alike.The Man's Guide to Corporate Culture teaches you:Which behaviors to adopt (and which to avoid) to create and maintain a comfortable work environment for their female co-workers.How to create an environment that is not only welcoming to both women and men but also encourages healthy and respectful collaboration.And more real-world tested advice and approaches to help ensure every employee (and business) is best situated for success.There are numerous business books that coach women to deal with bias and harassment in a male-dominated workplace. However, The Man's Guide to Corporate Culture is?one of the only books that coaches men on how to succeed?in the new normal.

The key developments and advancements in organizational change over the last century are the result of the research, theories, and practices of seminal scholars in the field. While most books simply outline a theorist's model, this handbook provides invaluable insight into the contexts and motivations behind their contributions. Organized alphabetically, this handbook presents inspiring and thought-provoking profiles of prominent organizational change thinkers, capturing the professional background of each and highlighting their key insights, contributions, and legacy within the field of organizational change. This updated edition add 29 profiles to the 87 original profiles. By bringing these scholars'experiences to life, we can begin to understand the process of organizational change and analyze what remains to be done for organizations today. This book is the first of its kind - the go-to source for learning about the research and practice of organizational change from those who invented, built, and advanced the field. This comprehensive handbook will help researchers and students to develop their organizational change research agendas, and provide practitioners with concepts, theories, and models that can easily be applied to the workplace to lead change more effectively.

Employers who don't adapt to the expectations of younger generations are losing top talent, as they leave for positions at companies with modern practices. Learn what companies need to do to fit into the new normal in the workplace.Generation Y sees the world differently than any other generation in modern memory, and nowhere is this more evident than in the workplace. The shifts that this generation has seen in the economy, technology, and the world have changed what they want from life and work--which is not a 9-5 existence for forty-plus years, leading to a typical retirement at sixty-five.What older generations call a poor work ethic from a spoiled generation, Gen Y sees as a different way of doing things.Companies that take the time to listen realize that what Gen Y is asking for isn't that crazy; in fact, it's better in many ways such as:A demand for work-life balance isn't a cry for fewer work hours--it's a cry to be able to work from outside the office beyond a rigid 9-5 schedule (which can lead, to Gen Y employees working even more hours than you expected).Leaving a job after a couple years isn't an inability to commit--it's a need to learn more, expand their experience, and develop their career at a faster pace, which is helpful to companies that hire those individuals, including your own.Elevating nontraditional benefits over financial benefits is a step toward creating an emotional connection to the company where employees spend most of their time and invest mental and emotional efforts.The need to work for a company with a purpose reflects the power that social media has on the social consciousness.Next Generation Leadership will explore what's behind these shifts in the character of the emerging workforce. It shows that, as Gen Y assumes managerial positions, the nature of leadership and business will change over the next few decades in irrevocable and profound ways.

The second edition of the essential guide, updated with new research and observations to help twenty-first century organizations create models for effective collaboration.Collaborative skills have never been more important to a company's success and these skills are essential for every worker today. Radical Collaboration is a how-to-manual for creating trusting, cooperative environments, and transforming groups into motivated and empowered teams. James W. Tamm and Ronald J. Luyet provide tools that will help you increase your ability to work successfully with others, learn to be more aware of colleagues, and better problem-solve and negotiate. Radical Collaboration is an eye-opener for leaders, managers, HR professionals, agents, trainers, and consultants who are seeking constructive ways of getting the results they want.

Bringing together a collection of interdisciplinary chapters on China's Belt and Road Initiative (BRI, or also known as One Belt One Road), this book offers a comprehensive overview of the topic from a business and management perspective. With contributions from scholars based in Asia, Europe and North America, Volume I provides theoretical and empirical analysis of the opportunities and challenges facing businesses in relation to BRI. Key areas covered include economics and finance, history, trade, value chain and human resource and cross-cultural management, creating a useful tool for academics, as well as policy-makers and practitioners in China and other countries along the new Silk Road.

This open access book investigates the inter-relationship between the mind and a potential opportunity to explore the psychology of entrepreneurship. Building on recent research, this book offers a broad scope investigation of the different aspects of what goes on in the mind of the (potential) entrepreneur as he or she considers the pursuit of a potential opportunity, the creation of a new organization, and/or the selection of an entrepreneurial career. This book focuses on individuals as the level of analysis and explores the impact of the organization and the environment only inasmuch as they impact the individual's cognitions. Readers will learn why some individuals and managers are able to able to identify and successfully act upon opportunities in uncertain environments while others are not. This book applies a cognitive lens to understand individuals'knowledge, motivation, attention, identity, and emotions in the entrepreneurial process.

Contributing to recent debate on the emergence of digital and agile work, this book explores the implications for labour and employment relations within and beyond organizational boundaries. Taking a multidisciplinary approach to the key issues and challenges of digitalization, this collection covers topics such as the gig economy, crowdworking and Industry 4.0. Theory and analysis are combined as the authors examine the impact of digital and smart work on organization, HRM and labour law. With comprehensive empirical evidence for those interested in understanding the more complex trajectories of today's transforming work relationships, this book will not only appeal to students and academics but also to policy-makers, trade unionists and employers'organizations.

This handbook is based on the premise that there can be no organizational transformation without personal transformation. Anything else is just moving the chairs around on the deck of the Titanic, and we see that all too often in organizations today. Einstein said that we cannot solve problems from the same mindset that created the problems. In order to see positive change occur in the world, we must shift our consciousness to a high level of thinking and being, but we must also have systems or approaches that scale up, so that there is a collective shift in consciousness in groups, work teams, villages, governments, and corporations. This handbook aims to draw the best and most creative thinking about the field of transformation in one place, to present a comprehensive overview of leading edge transformation theories and approaches for both the academic and the practitioner. In fact, the lines between academic and practitioner are becoming more and more blurred these days. Many management faculty also consult to organizations, a practice that deeply enriches their teaching and research. And many successful full-time consultants conduct high quality research to support their approaches and change initiatives. This Handbook aims to be a creative dialogue in this space that integrates transformation theory and practice. The Handbook of Personal and Organizational Transformation acknowledges the classic literature and principles that have informed the field to date, but primarily showcases authors who are on the cutting edge of new theories and new approaches to give us their latest thinking. Some of these ideas are conjecture about what is possible in human and organizational development. Some of these approaches are currently being tested in the field and may not yet have scientific results. And some of these theories and models have stunning results, but may nothave been published in academic journals because the author is a practitioner instead of an academic, or because the concepts are a little too far out of the mainstream. The aim of this book is to expand the reader's thinking and to encourage readers to be courageous about their involvement in creating transformation, at whatever level they feel called to do so. It will serve as an essential resource for researchers and students of organizational culture, leadership, and change management, as well as consultants, business and team leaders, and anyone interested in global trends and their impact on corporate culture.

Doctoral Thesis / Dissertation from the year 2018 in the subject Leadership and Human Resources - Management Styles, grade: 4.1, University of Kelaniya, language: English, abstract: The objective of the study is to explore the specific charismatic behavioural characteristics in leaders of virtual teams. The charismatic leadership model developed by Conger and Kanungo (1988) is the main theoretical framework for building this research argument. The Sri Lankan BPO sector was selected as the study setting and its virtuality was primarily tested using the virtuality index. The study is a mixed method research study and followed a sequential exploratory mixed method design. The quantitative data was collected by a survey method using C-K scale and qualitative data collection was based on in-depth interviews and focused group discussions based on the questionnaire draws from the C-K scale. Factor analysis was employed to capture the behavioural characteristics of virtual charismatic leaders. Furthermore, the study found that charismatic leadership behaviours were present in the team leaders in BPO companies. The Factor Analysis created a new array of factors to describe the charismatic leadership behaviours in a virtual context. The major contribution emphasized a new set of charismatic leadership behaviours present in leaders of virtual teams. A new model of virtual charismatic leadership was developed including seven behavioural characteristics. By comparing the charismatic behaviours of the Conger and Kanungo model and the proposed model, it was able to discover three behaviours that are unique to the virtual setting, to put forward the originality of the study: They are building trust in followers, the adaptive behaviour, and dealing with diversity. This study added new dimensions to charismatic leadership and can be seen as an extension to the existing model of charismatic leadership of Conger and Kanungo (1998). Next, a detailed behavioural profile of virtual charismatic leaders was developed. In addition, to a concise conceptualization of virtual charismatic leadership it was also given to enrich the literature on leadership. The contribution to the knowledge and the implications were also elaborated, followed by future research directions.

This book explores the social history of training and development and describes how ordinary training systems were linked to extraordinary events. Using instrumental case studies, the author explores the direct and indirect motives behind famous and infamous training systems of history such as the methods used by John Lennon and Paul McCartney in the Beatles, those used by the Third Reich in training forced labor, and in the social guidance films of the 1950's, among others. This book links modern-day themes of corporate and community social responsibility and social justice to historical cases of workplace and community training; in addition, it offers a unique view of business history that students and scholars can relate to, and contributes to a more thorough and robust inquiry into critical human resource development, ethics in the workplace, and the nature of training adults, in general.

This book closely interrogates the construct of identity and the role it plays in career development. It provides guidance for HRD practitioners and researchers who create career development programs through a typology of different categories of identity, such as demographics, life events, and career histories. The book presents a framework for considering and addressing career development from a critically reflective perspective of identity as a result of choice, chance, and adaptation. It offers a comprehensive understanding and awareness of tacit, nuanced, and stigmatized issues that were once shameful but have now become more socially acceptable. As a result, HRD practitioners can design programs and resources that have a richness and relevance that might heretofore be lacking. The book also offers guidance for individuals as they take charge of their own identities and career trajectories in an increasingly complex and unpredictable working environment.

This book is open access under a CC BY-NC 3.0 IGO license.This book comprehensively covers topics in knowledge management and competence in strategy development, management techniques, collaboration mechanisms, knowledge sharing and learning, as well as knowledge capture and storage. Presented in accessible “chunks,” it includes more than 120 topics that are essential to high-performance organizations. The extensive use of quotes by respected experts juxtaposed with relevant research to counterpoint or lend weight to key concepts; “cheat sheets” that simplify access and reference to individual articles; as well as the grouping of many of these topics under recurrent themes make this book unique. In addition, it provides scalable tried-and-tested tools, method and approaches for improved organizational effectiveness. The research included is particularly useful to knowledge workers engaged in executive leadership; research, analysis and advice; and corporate management and administration. It is a valuable resource for those working in the public, private and third sectors, both in industrialized and developing countries.

How can individuals discover a job that really matches their needs? A job that provides meaning to their lives? Fit Matters shows them how – it's a practical guide for employees at any career stage to help them find the job they'll love.Research shows that only 30 percent of Americans, and an even lower percentage of employees around the world, strongly agree that they have a chance to bring their best selves to work. In addition, employees are increasingly seeking jobs that feed their spirits, their minds, and their hearts (they need more than just good pay and benefits). They realize that work fit is crucial if they're to perform at their best and help their organizations reach their goals. Fit, as it happens, matters.Fit Matters is both thought-provoking and practical, with tools and exercises designed to help readers evaluate the fit between their needs and the culture of their current or prospective employer, assess and articulate what they really need to thrive at work, and develop options if they find themselves in a company or job where they are misfit. Readers will learn that self-knowledge, combined with an understanding of six elements of work fit, will help them make career decisions that will lead to better job satisfaction and improved performance – a win-win for both employee and employer. They'll learn:Why work fit matters to them and their organizationsHow to master the six essential elements of fitHow to assess themselves to better understand their work needsHow to recognize whether their fit is as good as it should beHow to evaluate their options, including flexing to fit or finding new workFit Matters is the perfect complement to some of the bestselling titles offering career advice – it's the only book to address the importance of “fit” between employees and organizations. No other book provides a systematic, practical framework for readers to assess and improve their happiness at work.Coupled with unique primary research, real-world examples drawn from firsthand interviews, and a number of useful tools and exercises, the book is a highly readable, accessible guide that employees and job seekers can use to find work settings they'll love and to thrive at work over the entire course of their careers.

Bianca Sillak-Riesinger examines to what extent Massive Open Online Courses (MOOCs) can be used as a beneficial opportunity in Corporate Training and Development. In the scope of the empirical analyses, experts were interviewed and a survey with professionals who take part in job-related MOOCs was conducted. Conclusions and recommendations for action regarding a possible usage of MOOCs in corporate learning are drawn for decision makers in Corporate Training and Development. A guide for companies interested in implementing MOOCs is included in the appendix.

The fully revised and updated second edition of this core textbook builds on the previous edition's success to bring an even sharper exploration of HRM in a real-world global context. With a critical approach that is woven into the chapters and encourages students to question assumptions in HRM, there is a consistent focus on the impact of globalization, the ways in which theory has addressed the implications of a globalized workforce, and the way HRM works in multinational corporations. Boasting a truly global orientation, this textbook draws on the expert knowledge of chapter authors from around the world, combining international case studies with a strong offering of pedagogical features. While adopting a rigorous academic approach, the book is also designed to engage students and elicit independent thought.This is an ideal core textbook for undergraduate and postgraduate students studying on general business and management degrees, specialist HRM degrees, and international business degrees. In addition, this an important supplementary text for International HRM modules and HRM modules on MBA programmes.New to this Edition:- Brand new chapters on Talent Management, International Assignments, Managing Global and Migrant Workers, and Sustainable HRM- Revised and refreshed international case studies including an array of examples from diverse, non-western regions of the world-'HRM in the news'boxes, comprising issues from the media that are relevant to each chapter topic-'Stop and reflect'boxes containing thought-provoking questions that encourage critical thinkingAccompanying online resources for this title can be found at bloomsburyonlineresources.com/human-resource-management-in-a-global-context. These resources are designed to support teaching and learning when using this textbook and are available at no extra cost.

In a world plagued by wicked problems, escaping the win-lose dynamics of zero-sum game approaches is crucial for finding integrated, inclusive solutions to complex issues. In this book, the reader will uncover real-life examples of inclusive leaders that have broken the zero-sum game. From Ivy League colleges to African villages, from the very top of the Catholic Church to anarchist conferences and meetings, inclusive leadership can be applied – and the protagonists will tell you how. As the examples in the book demonstrate, inclusive leadership is not the privilege of a few gifted individuals with extraordinary human qualities. Inclusive leaders are not necessarily charismatic (like Nelson Mandela, Gandhi, or Martin Luther King, Jr). The vast majority of inclusive leaders are just regular everyday people. They only differ — and what a difference it makes! — in being able to turn what seem to be zero-sum problems into opportunities for inclusiveness. Including a foreword from Edwin Hollander, a pioneering visionary of inclusive leadership, you will find concrete examples and tools in this book that you can start using from day one (and in your own way) as an inclusive leader.

This book addresses the gap between the espoused importance of organizational human capital and how it is actually reported and assessed. It also discusses the current and potential uses of human capital measurement and a way for HR to position itself among other business functions such as finance, accounting, and operations. Readers will finish with an understanding of approaches for the valuation of a firm's human capital, practical applications for the economic analysis of human capital, and gaps that are ripe for research and practice to address.

How to lead efficiently in a volatile, uncertain, complex and ambiguous world?Leadership has never been as difficult as it is today. And it has never been as crucial. In this VUCA world people ask leaders to provide certainty. They cannot. In the volatile, uncertain, complex and ambiguous world certainty comes from character. Leaders can base their leadership on empathy, fairness, kindness and reciprocity. These basic human elements are under pressure. This book provides both emerging and established leaders with the ingredients they need to develop a sustainable leadership style.EXCERPTA newly appointed CEO wrote that she wants to find a balance between her own values and what is expected from her. I hope for her that both are not too far apart. The board of the company chose her to do the job because of who she is, not because of who she is not.And here is the main challenge for those who are in a leadership role. How can you be a leader and still remain yourself? Something in leadership or in its context seems to urge people to change and become someone else. But leaders are not actors. If I can give only one advice: do not change who you are. You can be (come more of) yourself and grow as a person. But the moment you try and change who you are, you lose the only thing that is sustainable and dearto you: your character. This book is about sustainable leadership based on character.ABOUT THE AUTHORDavid Ducheyne wrote this book as a source of inspiration for leaders who are looking for ways to maintain their leadership in VUCA times. It's also a documented intention to try and do better.

Dieses Buch gibt Industrieerfahrungen von Unternehmen der nächsten Generationen zum Thema „Neue Welt des Arbeitens“ weiter. Die Transformation von Unternehmen in Richtung neuer, innovativer Arbeitsweisen erfordert Zeit und Ressourcen und ist nicht risikofrei. Umso wichtiger ist es, die Erfahrungen anderer Unternehmen zu nutzen, die sich bereits erfolgreich auf den Weg gemacht haben. Dieses Werk trägt Erfahrungsberichte aus dem deutschsprachigen Wirtschaftsraum zusammen und präsentiert erfolgreiche Lösungsansätze, Vorgehensweisen bei deren Implementierung und zeigt den erzielten Nutzen. Doch auch Lernerfahrungen werden offen und ehrlich geteilt. Die Leserinnen und Leser erhalten Zugriff auf Wissen großer, mittlerer und kleiner Organisationen mit der neuen Welt des Arbeitens. Damit ist der Weg in Richtung „Unternehmen der nächsten Generationen“ schneller und effizienter zu meistern: Die Abkürzung in die neue Welt des Arbeitens.

This book offers both marketing and sales professionals a rare combined insight into both worlds to continuously capture customer intelligence and create value, by blending detailed research with academic rigor and commercial experience of the authors in both Europe and North America. It has never been easier to produce great marketing content and sales collateral. And yet, 90% of the content that marketing produces is NEVER used by sales. Why not? Because it's not relevant to the audience or the prospect doesn't even know the content exists. Furthermore 58% of deals end up in “no decision” because Sales has not presented value effectively. Companies are creating lots of noise but failing to resonate with the customers. So what? The danger, aside from marketing wasting tens of millions of dollars on ineffective content and tools, is that customers will disengage. 94% of prospects say they have completely disengaged with vendors because of irrelevant content. In order to grow fast, the authors argue, Sales and Marketing teams need to slow down. They need to work together to truly understand their customers'needs, wants, motivations and pain points so that they can offer customized “value”. The book sets out how to establish a formal program to continuously capture customer intelligence and insights – the shiny gems of understanding that help prospects to connect the dots – so that value can be consistently articulated in marketing and sales conversations. By integrating the best ideas and practice from commercial experience and academic research the authors show how to create value across the entire marketing and sales value chain – not only get a new customer, but to continue to create value for future purchases by creating “post-sales” value.

This comprehensive study provides a perceptive portrait of workplace employment relations in Britain and France using comparable data from two large-scale surveys: the British Workplace Employment Relations Survey (WERS) and the French Enquête Relations Professionnelles et Négociations d'Entreprise (REPONSE). These extensive linked employer-employee surveys provide nationally-representative data on private sector employment relations in all but the smallest workplaces, and offer a unique opportunity to compare and contrast workplace employment relations under two very different employment regimes. An insightful read for all academics and students of employment, the findings also have implications for practitioners and policy-makers keen to identify and promote “best practice”.

Kets de Vries profiles a range of toxic executives the narcissist, psychopath, cold fish, obsessive-compulsive, and many more, offering coaches examples of interventions that have worked and those that haven't, to help coaches deal with difficult people and become more effective.

This book covers theory and practice of competency and incompetency training. ‘Incompetency training'includes formal and informal instruction that consciously (purposively) or unconsciously imparts knowledge, attitudes, beliefs, and behavior (including procedures) that are useless, inaccurate, misleading, and/or will lower performance outcomes of the trainee versus no training or training using alternative training methods. This book offers an early workbench model of incompetency training theory which proposes that executives and associates in firms, academia, and government organizations consciously as well as unknowingly offer incompetency training in many contexts. The evidence so far has shown that increasing trainees'vigilance and ability to recognize exposure to incompetency-training may help trainees to decrease the effectiveness (impact) of exposures to incompetency training—advancing incompetency training theory and knowledge of incompetency training practice may be necessary conditions for remedying negative outcomes that follow from trainees receiving such training. The book uses a series of laboratory experiments to elicit on tools advocated in the literature as aids in increasing incompetency and/or competency, and provides a comprehensive review of the literature on (in)competency training.

Silko Pfeil reflektiert den Diskurs um die Generation Y als derzeit jüngste Arbeitnehmergeneration. Anhand der kritischen Reflexion der theoretischen Grundlagen des Generationenkonzepts sowie der empirischen Analyse der Daten des Sozio-oekonomischen Panels (SOEP) soll die Existenz der Generation Y anhand von statistisch signifikanten Unterschieden im Werte- und Persönlichkeitsprofil überprüft werden. Der Autor zeigt auf, dass eine in sich homogene Generation Y nicht existiert und analysiert darauf aufbauend die Relevanz der individuellen Werteorientierung für die Arbeitgeberwahlentscheidung.

Welche Praktiken beim Aufbau und Betrieb von HR Shared Service Centern (SSC) erfolgreich sind, wie Trends sich entwickeln und was professionelle Best Practice auszeichnet, zeigt dieses Buch eindrucksvoll auf. So gilt es zu Beginn die richtigen Entscheidungen für ein internationales HR SSC zu treffen, den Umgang des Produktkataloges zu definieren, Schnittstellen zu anderen HR-Funktionen zu erarbeiten und die Verantwortungen von der abgebenden Konzerneinheit auf das HR SSC zu übertragen. Damit dieser anspruchsvolle Veränderungsprozess gelingt, ist es wichtig, dass alle Beteiligten, auch die Mitarbeiter und die dienstleistungsempfangende Belegschaft, von der Qualität des SSC überzeugt sind. Fundierte Beiträge aus Praxis und Wissenschaft, empirische Untersuchungen und Fallstudien beleuchten wirkungsvoll alle Facetten dieses Themas.

This insightful book examines human resource management practice and its perceived impact on performance in the non-profit sector. Presenting case studies of six NGOs in Kenya, it explores HRM practices in a non-profit setting, and uncovers details about HRM practice by organizations in the development sector that are not found in NGO management books. Informed by the author's practical experience in the field, Human Resource Management in International NGOs is a unique study that marries theory and practice, challenging the reader to reflect on the interpretative application of management theory and stakeholder participation.

In today's organizations, it is no longer the CEO who acts as the sole strategic leader. From single individuals to larger teams and networks, leaders at all levels are infiltrating the formal organizational structure and making strategic leadership an increasingly complex endeavor. In Strategic Leadership for Turbulent Times, Kriger and Zhovtobryukh shrewdly describe the true experiences of what employees encounter as internal and external environments evolve, and how to uphold the personal and organizational values which affect both human and social capital. They examine how leadership strategies are used in real situations and highlight the importance of managerial wisdom for sustainable growth. Finally, they offer advice for strategic leaders on leading effectively in highly turbulent economic, social, technological, and multicultural times.

This handbook provides a comprehensive and unparalleled reference point for studying continuous business transformation. Asserting that change will be the new normal and highlighting the fact that business transformation can never be complete, this important resource is a tool for coping with ongoing change in order to become and stay resilient, the predominant concern of executives across industries. Containing case study material to illustrate issues and solutions, The Palgrave Handbook of Managing Continuous Business Transformation takes an interdisciplinary approach weaving together strategic concepts with real-life experiences, connecting human resource issues with shifts in information technology and linking customers with the businesses from which they buy. Structured into four parts; transformational shifts, achieving customer centricity, dealing with new technology and leading the change, this handbook is crucial reading for academics, scholars and practitioners of business transformation.

This book is the first of its kind to highlight the importance of family businesses to economic growth in sub-Saharan Africa. It examines the managerial, behavioral, and strategic issues facing these companies and offers conclusive statements about their performance and influence on the region. Family businesses have been found to outperform non-family businesses in advanced industrialized economies, yet no such information exists on the importance of these companies which dominate the economic landscape of sub-Saharan Africa.Through empirical evidence and cross-country data, a team of expert contributors explore matters related to the management of family-owned businesses, such as how they evaluate employee productivity and performance, manage human resources, view governance practices and the role of women, and other sensitive issues. This is a seminal text for students and researchers in family business, entrepreneurship, strategic management, andfamily business owners looking to improve and advance their companies for the greater good of sub-Saharan Africa and the rest of the continent.

This book addresses the challenges of organizing modern-day institutions, focusing on the management of intangible organizational resources of libraries through both library science and management theory. Highlighting new information requirements, knowledge transfer technologies and changing patterns of social behaviour, Intangible Organizational Resources explores how these changes are affecting the organization of information services such as libraries, and discusses what they mean for the effectiveness and quality of their services. Making a unique contribution in an otherwise under-explored field, this is an essential text for those involved in the organization of information services.

Profunde Expertise, aktuelle Sichtweisen und Perspektiven von Unternehmenspraktikern und Wissenschaftlern in den Themenbereichen Leadership, Transformation, Demografie und Human Resource Management zeigt dieses Herausgeberwerk auf. Unternehmen müssen in immer kürzeren Zyklen auf die Anforderungen einer zunehmend digitalisierten und technologisierten Arbeitswelt reagieren. An die Stelle der behutsamen Evolution von Geschäftsmodellen tritt immer häufiger die Notwendigkeit einer umfassenden Transformation. Human Resource Management wandelt sich dabei zu einer zentralen Strategiefunktion innerhalb der Unternehmen. Gut gegliedert in vier inhaltliche Bereiche, erhalten die Leser direkt umsetzbare Lösungen für die zentralen Fragen der unternehmerischen HR-Praxis.

Das Werk definiert erstmals die kritische Schnittstelle zwischen Unternehmensstrategie und Personalmanagement und zeigt, welche Instrumente zur Umsetzung der Unternehmensstrategie durch das Personalmanagement zur Verfügung stehen.Wenn es dem Personalmanagement gelingt, die Effektivität des Humankapitals im Unternehmen zu erhöhen, leistet dies einen wesentlichen Beitrag zum Unternehmenserfolg – das ist jedoch nur möglich, wenn das Humankapital konsequent an der Unternehmensstrategie ausgerichtet ist. Prof. Christian Lebrenz zeigt anhand konzeptioneller Grundlagen und konkreten Handlungsempfehlungen, wie dies im Unternehmen umgesetzt werden kann.