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A 2006 study by IOMA found that companies with effective talent management practices retain employees for longer time periods and outperform industry averages by 22 percent. But most HR departments are still using the same old cookie-cutter approach to finding new hires. This book offers a revolutionary new approach to attracting and hanging onto the best and brightest talent, providing real-world strategies for: • identifying and evaluating prospective employees • deciding who will develop and progress into the management ranks • fitting the person's skills to the job • developing a strategy to groom one's staff and keep them happy • and finding ways to reward them properly and keep them engaged The book explores the latest thinking in employee relations, compensation and benefits, training, on-boarding, and development practices. This is a unique, powerful book no one concerned with finding and retaining the best people should be without.

With a growing body of research showing that Emotional Intelligence is one of the key indicators of success, smart hiring managers know that choosing employees based on their EQ makes sense. What they don't know is the best way to do it. The EQ Interview gives readers the skills and understanding they need to assess candidates'emotional intelligence and ensure that they're the right fit for the job. This practical guide explains the five areas of emotional intelligence, and how these competencies enhance job performance. The book then arms interviewers with more than 250 behavior-based questions specially formulated to help determine how applicants have used their EQ in past experiences. Readers will learn how they can analyze and interpret answers to predict future success, and even spot “EQ frauds” to avoid costly hiring mistakes. Filled with insightful examples, this is the one book that shows readers how to factor emotional intelligence into their hiring process.