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Volume 27 of Advances in Industrial and Labor Relations (AILR) contains five peer-reviewed papers highlighting key aspects of employment relations across a variety of disciplinary perspectives. These papers feature historical and legal analyses of work regulation, intra-organizational analysis of employee development and entry-level hiring decisions, prospects for unionization and other forms of collective association in gig economy companies, and analysis of on-line versus in-person mediation of employment disputes involving allegations of discrimination. As with prior AILR volumes, the papers in Volume 27 display a variety of quantitative and qualitative research methods. These range from primary research methods such as case studies, survey, interviews, and historiography to longitudinal and cross-sectional empirical studies and theory building.

Since the first International Corporate Identity Group's symposium in 1994, the fields of corporate identity, corporate communications and corporate branding have become a focal point for scholars and managers alike. Recently, the term corporate marketing has incorporated a host of key corporate-level concepts, representing a new paradigm of thought.Contemplating Corporate Marketing, Identity and Communication is a collection of papers and extended abstracts from the 12th ICIG symposium, presenting a variety of perspectives with a view towards stimulating debate about the advances in corporate marketing, identity and communication. The contributions in this volume examine critically the development of the field and focus for future research in order to encourage cutting-edge scholarship along with practitioner insights.In a field characterized by paradoxes – unity and variety; integration and specialization – the aim is to integrate diverse practices to inspire a more sophisticated approach or theoretical framework. The papers in this volume are both challenging and distinctive.

What is dignity in and at work? How is it experienced differently by different groups of working people?Are there enduring divisions of dignity: unequal access to what is accepted to be a fundamental human right?How can we ensure that continued opportunities are available for the creation, maintenance and restoration of dignity at work?This edited collection of papers investigates the concept of dignity and what it means to people in their working lives: how we are perceived and valued as people in the workplace.Contributors to over a century of social and organizational analysis have talked about dignity at work, but the discussion has tended to take place under headings such as citizenship, satisfaction, mutuality, pride in work, responsible autonomy and ontological security, or to focus on mismanagement, over-long hours, a poor working environment, workplace bullying and harassment as the central facilitator of indignity at work.Dignity in and at work is a far more complex phenomenon than these representations would suggest. Neither is it enough to suggest that equal opportunity, work life balance and anti-bullying policies restore dignity to work, valuable interventions though they are in themselves. The papers featured in this edited collection suggest that we see dignity reordered and experienced in different ways depending on our own circumstances and viewpoints.

In the past decade, complexity-based thinking has exerted an increasing, yet somewhat controversial authority over management theory and practice. This has in some part been due to the influence of a number of high-profile articles and the not inconsiderable hype which has accompanied them. Another feature of the subject's development has been the diversity of the origins of the thinking and the claims which have been made for it in terms of managerial and organizational implications. Complexity and Organization is the first text to bring this thinking together, presenting some of the most influential writing in the field, showing how the subject has developed and how it continues to influence managerial thinking. Seminal contributions to the field have been brought together in a single accessible volume, allowing readers to access what might otherwise appear a very diverse body of literature. Moreover, the editors, who represent some of the leading thinkers and writers in this field, have combined these readings with a unique commentary, indicating not only the importance of the papers but teasing out the subtle but significant differences and similarities between them. These commentaries take the form of a discussion between the editors, debating the contribution that each paper has made to the field and the influence it has had on management thinking.

As organizational scholars, we are accustomed to using theoretical lenses to understand organizational practices and outcomes. That is, we conceptualize what people do, feel and think in their everyday organizational interactions through the use of theoretical language and models to uncover individual and/or social antecedents and outcomes. We tend to ignore, however, how our own day-to-day work as scholars - doing research - is subjected to the same pressures, affected by similar factors, and should be accounted for through similar modes of analyses. We treat our studies and theories as solid anchor points and as objective truths rather than as constructions embedded within individual, organizational, field and societal contexts. This volume is a must read for all researchers interested in understanding our own craft. Building on established traditions in the sociology of knowledge, we direct a reflective and critical gaze towards the structures, practices and meaning systems that ground and shape how we produce and consume managerial knowledge and organization theory. The volume includes both empirically-based papers and reflective essays that explore theoretical concepts and analytical reasoning to explain, critique and advance the ways in which we write about, produce, and consume theory.

This book takes a strategic approach and provides a comprehensive review of books and papers about human resource management (HRM) and labor relations management in China, especially since China's accession to the World Trade Organization (WTO) in 2001. In particular, the book evaluates the development of HRM under China's changing institutional environment, particularly since President Xi Jinping has taken dominant control of the Chinese Community Party (CCP) from 2010 onwards. The book provides a historical snapshot of how HRM has been rooted in China and its rhetorical impact on China's national economic development, continuing enterprise reform, and sustaining individual creativity and innovation. It discusses and analyzes HRM and spirituality in the context of a rising aspiration of achieving the ‘Chinese Dream'as conceptualized by President Xi Jinping.

The papers included in the volume explore how mobilizing Boltanski and Thévenot's EW framework helps address questions regarding the premises and dynamics of agreement and disagreement in coordinated action, both within and across organizations, and by so doing, help advance our understanding of organizational processes more generally. The book is organized into four sections, each with contributions that address one of the four core theoretical objectives around which the volume is structured (1) to clarify how individuals manage the contradictions and compromises inherent to organizational pluralism; (2) to look at organizations critically by unpacking the roles of rhetoric and justification in the practice of critique; (3) to reconsider valuation and evaluation in organizations; and (4) to push the boundaries of the EW framework. These four objectives provide a scaffolding that helps further embed the framework in our contemporary thinking about organizations.

‘Policy work'is increasingly conducted by public managers at different levels of seniority, and in a variety of settings. This significant collection of readings focuses on the discussion of how policy work happens, whether that involves bringing a policy-making process to fruition or the implementation of policy. The ideas included here draw on many different academic disciplines including economics, political science, social policy, international relations, organizational behaviour and psychology. The book is divided into four key sections, each with an introduction by the editors, covering: understanding policy processes governance contexts instruments and discourses leadership in policy work. This key text equips the reader with the fundamental knowledge and the essential ability required to critically analyze the key theoretical, conceptual and operational approaches to the development and management of public policy. Containing timeless papers that are the building blocks of understanding public policy, this important volume allows the reader to analyze new issues in appropriate contexts and one's own setting.

Make the most of your ability to teach business-to-business marketing! Fundamentals of Business Marketing Education: A Guide for University-Level Faculty and Policymakers examines the essential issues of teaching business-to-business marketing courses at all four university levels. An international network of educators and practitioners addresses the real concerns you have about developing a curriculum and formulating policy, taking into account the social and economic considerations you face in dealing with practical, methodological, and theoretical business marketing issues. Combining scholarly analysis with practical presentation and style, the book is the comprehensive reference you need to make sure your students have a thorough understanding of the interactive circle that connects instruction, research, and the corporate business world. Fundamentals of Business Marketing Education presents original papers that address the pedagogic and content issues you face at each level of university instructiondoctoral studies, executive education, graduate, and undergraduate studies. Each section is accompanied by scholarly commentary for added perspective, helping you to form your own style of course implementation. The book also includes a comparative review of business marketing textbooks, examining the nuts and bolts of writing for university-level instructioncontent, style, textbook features, and the street smarts needed to deal with publishers. Topics addressed in Fundamentals of Business Marketing Education include: the status of and prospects for doctoral programs in business-to-business marketing making business marketing more prominent in master's programs linking content to practice in undergraduate business marketing courses the impact of alternative technologies on delivering business-to-business marketing education teaching business marketing in the 21st century a comparative review of business marketing textbooks and much more! Fundamentals of Business Marketing Education: A Guide for University-Level Faculty and Policymakers is an essential resource for educators working to confirm the importance of business education and its contribution to society. Anyone who teaches marketingfrom full professor to occasional adjunctwill find this book invaluable for making the most of your ability to teach business-to-business marketing.

The relatively new field of organizational improvisation is concerned with the pressures on organizations to react continually to today's ever-changing environment. Organizational improvisation has important implications for such subjects as product innovation, teamworking and organizational renewal, and this new book brings together some of the best and most thought-provoking papers published in recent years. This area is now emerging as one of the most important in organizational science, and this book provides a comprehensive collection suitable for students, researchers and practitioners alike.

Managers are facing unprecedented complexity, volatility, and ambiguity, quickly adapting their decision-making, leadership, vision, and strategies. Megatrends and forces of change have profound implications for business models, processes, and organizational structures, calling into question current paradigms and designing future change. Additionally, unprecedented disruptions, unforecastable in their nature, have increased the need for resilience and strategic flexibility.The book aims at tackling the potential interrelations among environmental transformations, strategic decisions, and leadership to better understand the role of external and internal factors on the effectiveness of managers. The book defines “change”: its extent, nature, and characteristics. Then, it focuses on decision-making, the role of potential cognitive biases, and how the interaction with the perception of determined environmental events affects the way in which decision-makers decide to implement specific strategies. Finally, in the light of waves of strategic change, it reviews theories on leadership and transformation by looking at the role and traits of leaders.Since environmental transformations have the potential to “disrupt” not only strategies but also decision-making processes and leadership, the book provides a review on the issue and propose an integrative framework which can be useful for both scholars and managers, especially in the fields of decision-making and strategy.

In economic theory and in management studies, innovation is widely regarded as the motor of economic activities and as being the primary source of renewal in the economic system. This view emphasizes how innovation work is organized in specialized teams inside the firm, or, alternatively, located to start-ups and similar small ventures that are strongly incentivized to innovate to survive. Rather than assuming that innovation work is a mere product of incentives provided by the market system, propelled by the individual and collective skills of the innovation team participants and the resources that they mobilize in their work, this volume examines how a market for innovation ideas is being constructed on the basis of policy making and legislative activities. Innovation Management and the Law examines how the idea of value creation is understood to be a matter of innovation activities and how such innovation activities are premised on legal rights that create not only incentives, corporations, and markets, but also more widely signal to market actors what kind of activities are consistent with policy makers'economic and social welfare objectives. The volume thus adds to the innovation management literature by introducing a comprehensive analysis of the patent system, illustrating that the patent system is itself an institution and that it should be examined in such terms when studying how innovations are generated on the basis of team production activities and legal rights that are enforceable. It will be of interest to researchers, academics, professionals, and advanced students in the fields of management, economic theory, and law.

The ability to discover and respond to societal needs in the field of culture requires an integrated, interdisciplinary, and cross-sectoral approach. Such a holistic view is offered by the design thinking method, which has been extracted from the field of design and could be applied also in the sphere of culture. Interdisciplinarity and consideration of users'needs are characteristics of contemporary design and can be a significant support when faced with the challenges of cultural heritage management. The abovementioned factors act as the premise behind undertaking an analysis of the possibility of adapting the design thinking method to the management of intangible cultural heritage, and to develop a model of the design thinking process for this area. This research volume is the first comprehensive study of the application of the design thinking method to cultural management, especially management of the intangible cultural heritage. It asserts that design thinking can bring numerous benefits to organizations involved in the management of intangible cultural heritage and to its depositories. It will be of interest to researchers and academics in the fields of public and nonprofit management, strategic management, and value creation in the field of culture; students of design for culture and heritage; and practitioners in cultural management.

The Work of Management demonstrates how the concepts, models and tools of Systems Leadership can be applied, enabling you to become a more effective manager by improving your own work to create a more positive and effective organisation.Positive organisations, where people come together to achieve a productive and personally satisfying purpose, and which provide the basis for a good society, do not occur by chance. They are created by the work of leaders and members who are dependent upon the way the organisation is designed and operates – its structure and systems. While the theory is explained, this book primarily presents the practical aspects – the specific values, methods and tools – that can be used to improve work and the work performance of direct reports. Building on the bestselling book Systems Leadership, this book provides leaders with a manual for the application of concepts as well as an introduction to Systems Leadership Theory, a method that has been used successfully by businesses from large multinational firms and banks, to SMEs, public agencies and NGOs. It provides a predictive capability, allowing a leader to predict what will work well and what is likely to fail, according to the context. It gives the benefit of foresight as decisions must be made.Designed as a leader's manual for the application of the concepts around Systems Leadership, this book is for people who want to improve their own, and their organisation's, work practices and performance.

Human Resource Management: Rationalising Managerial Decisions provides a concise overview of current HRM practices, revisiting fundamental concepts and examining their contemporary applications. By showcasing compelling case studies from renowned organisations Human Resource Management brings readers up to speed with the latest trends in the field, including the application of data analytics, an increasingly crucial skill in HR practice. With author Vic Benuyenah's practical and academic background, Human Resource Management: Rationalising Managerial Decisions will better facilitate people involved in the teaching and learning of HR management at both undergraduate and postgraduate level, while its practical insights make it an indispensable companion for those seeking to navigate the complex terrain of HR management successfully.

To fill in the gap in theoretical and empirical aspects in the existing international management literature, the book covers a broad variety of issues relating to the challenges facing companies after the recent worldwide crises of financial, sanitary, and geopolitical nature. The book offers an overview of these challenges along three axes: the challenges related to the processes of adapting to the international environment, the challenges affecting the actors of internationalization, and finally the challenges related to the specifics of the international context.The book aims to offer a comprehensive analysis of the theoretical and practical attributes related to the adaptation processes in international business, the cultural evolutions of actors, and the changes in the international environment. It also seeks to help managers and scholars alike to better understand the new challenges in diverse aspects pertaining to international management.To cover these issues, the book addresses topics, which up till now have not been investigated in depth or have not been researched at all. It includes both theoretical and managerial viewpoints and various international examples.

This book aims at exploring the reception of critical posthumanist conversations in the context of Management and Organization Studies. It constitutes an invitation to de-center the human subject and thus an invitation to the ongoing deconstruction of humanism. The project is not to deny humans but to position them in relation to other nonhumans, more-than-humans, the non-living world, and all the “missing masses” from organizational inquiry. What is under critique is humanism's anthropocentrism, essentialism, exceptionalism, and speciesism in the context of the Anthropocene and the contemporary crisis the world experiences. From climate change to the loss of sense at work, to the new geopolitical crisis, to the unknown effects of the diffusion of AI, all these powerful forces have implications for organizations and organizing. A re-imagination of concepts, theories, and methods is needed in organization studies to cope with the challenge of a more-than-human world.

This edited research monograph collects nine unique research contributions on the concept of social sustainability and its connection to possibilities and hindrances for good work in organisations. Social sustainability, in organisational contexts, emphasizes the long-term well-being of stakeholders and communities. The authors in this book demonstrate how organisational long-term strategies should prioritise employee well-being, mental health, community engagement, and ethical supply chain management, inter alia. Readers, from undergraduate students to the research community, will learn how long-term social sustainability orientation is different from Corporate Social Responsibility, which responds to immediate stakeholder expectations. The United Nations'Sustainable Development Goals have nudged many organisations to implement social sustainability, and many authors in this book relate to UN concepts such as the SDGs or Global Compact's definition of social sustainability. However, many organisations have come under scrutiny for acting merely ceremonial to live up to the current megatrends. In consequence, readers will take away that the line between genuine corporate mission and ceremonial lip services must be critically observed, and how this can be done in different areas. Key chapters of this book explore social sustainability, e.g., in higher education (as sustainable knowledge in business students), in corporate communication (employee identification, corporate volunteering, and corporate heritage), and in sustainable human resource management practices. Workplace toxicity, especially towards minorities, is explored, highlighting both the role of bystanders, and the financial repercussions of ignoring workplace harassment. Digital transformation's social implications, employee well-being, and the importance of psychological safety in startups are addressed. The chapters, all together, signify the relevance of meaningful work for long-term societal cohesion and individual fulfilment.

Two seminal crises of the early 21st century – the 9/11 terrorist attacks and COVID-19 pandemic – have led emerging generations of workers to prioritize the meaning and purpose of work. At the same time, other social and environmental crises are threatening, capitalism is evolving, and technology is advancing. In this book, a philosopher and organizational psychologist who together research meaningful work consider what these forces mean for whether work might give meaning and purpose to our lives or take it away. The authors introduce key concepts – meaning, purpose, and work, among others – and consider how they show up in individuals'experience of work, what role organizations play in cultivating them, and the responsibilities of markets and states to the individuals and organizations working within them. Each chapter includes questions and prompts for review and reflection for students and workers who read the book. The final chapter concludes by introducing an original “6 P” framework for making sense of the functional and moral purpose of work among individuals, organizations, and systems: to pursue and perform, provide and produce, and price and protect work. Readers will emerge with an understanding of the meaning of meaning as well as a practical appreciation for the role of meaning in their own work, the managerial responsibilities they may have for serving the purpose of the organization they work for, and the societal challenges that make the quest for meaningful work a timely imperative

Many attempts have been made in recent decades by liberal market economies to reconstruct public workplace conflict resolution agencies in response to major changes in patterns of workplace conflict. These have often been hampered or stymied by political schisms, stalemate or inertia. The radical reconstruction of conflict resolution in Ireland marks out a major exception to the international pattern and represents a case of successful adaptation and innovation in conflict resolution services and supports. Drawing on detailed primary research, and aimed at scholars, policy makers, professionals and students, this book examines the drivers of innovation in the Irish case and shows how the new state agency for workplace conflict resolution, the Workplace Relations Commission, operates and maintains the confidence of employers, unions, people at work and government. The Irish case is considered in comparative context, and current strategic challenges facing the Workplace Relations Commission are assessed.

Social Impact, Organizations and Society represents endeavors to comprehensively explore the essence of social impact. The editors aim to elucidate its definition, scope, measurement and implementation. Delving into how organizations integrate social impact into their core missions, decision-making processes and operational frameworks, this monograph strives to identify avenues for enhancing social impact generation. Furthermore, its focus lies on fostering effective relationships with diverse stakeholder groups and providing empirical evidence of social impact practices across industries and sectors. Through an in-depth examination of the latest research, this monograph sheds light on the evolving role of corporate social responsibility and its significance amidst contemporary challenges.Chapters 1, 3, 4, 5, 6, 11 and 14 of this book are freely available as a downloadable Open Access PDF at http://www.taylorfrancis.com under a Creative Commons Attribution-Non Commercial-No Derivatives (CC-BY-NC-ND) 4.0 license.

The Routledge Critical Companion to Leadership Studies offers a rich and insightful overview of critical leadership studies for students, teachers, researchers, and practitioners. The volume draws together 35 chapters from 56 authors who represent the vibrant diversity of the critical leadership community. It includes chapters from emerging and preeminent scholars who share an interest in directing leadership theorizing, development and practice toward the aims of liberation, justice, and equity.The Companion is organized into six themes: (1) philosophical perspectives on leadership; (2) processes, practices, and power dynamics in leadership; (3) diversity and leadership; (4) leadership education and development; (5) lessons from the dark side of leadership; and (6) reimagining leadership and leadership studies.The book has been curated to serve as a'go to'resource for undergraduate and postgraduate students, academic staff, and researchers seeking to understand the current state of play on a given topic, as well as inspiration for how they might contribute to its development. Each chapter provides a comprehensive yet succinct review of contemporary literature and offers the reader avenues for future research. Leadership practitioners will also find provocative ideas among these pages to help them interrogate and transform the ways they lead.

Although ‘VUCA'is not a new term, the features of the world it describes, a volatile, uncertain, complex and ambiguous environment, have never been more valid. The VUCA world has become the new reality for business, specifically for hospitality and tourism organizations that are more vulnerable than any other sector due to the historically-recognized turbulent environment in which they operate. In this book, the authors present unique factors that make hospitality and tourism organizations resilient in the VUCA world. With contacts at the center of their hospitality and tourism organizational resilience model, the organizational and psychological perspectives are also incorporated. This innovative volume tests the model of organizational resilience in hospitality and tourism organizations. The study identifies and validates organizational and individual factors that create a resilient organization in the hospitality and tourism sector. It will be of interest to researchers, academics, practitioners, and advanced students in the fields of organizational studies, strategic management, hospitality, and tourism management.

Sexuality, gender, gender identity, and gender expression are fluid constructs, and the ways in which identity development intersects with organizations and exists in society are complex. The book is comprised of a range of multi-disciplinary and globally inspired perspectives representing leading-edge scholarship by authors from over a dozen countries on a range of issues and contexts regarding LGBTQ identity and experience. It is intended for a wide readership: those who are in LGBTQ-related academic fields; those who want to broaden their coursework by offering supplemental readings that center the perspectives of LGBTQ identities; and those who want to acquire knowledge and education on the subject of LGBTQ identity. There are 36 chapters written by scholars in fields such as social work, law, queer studies, business, human resource management and development, entrepreneurship, criminal justice, economics, marketing, religion, architecture, sport, theater, psychology, human ecology, and adult education. The chapters can be read in sequence, and the book can also be used as a reference work for which educators, practitioners, and non-academics can identify and select particular chapters that inform areas of inquiry.

The disruptive potential of technologies such as Artificial Intelligence (AI), blockchain, the Internet of Things (IoT), and biotechnology catalysts redefine traditional business models and serve as instrumental forces in attracting venture capital investments. The lower barriers to entry, facilitated by these disruptive technologies, empower entrepreneurs to bring their ideas to market, creating a more accessible landscape for funding and innovation. Fostering Innovation in Venture Capital and Startup Ecosystems explores this transformative intersection, where emerging technologies catalyze change, fuel innovation, and redefine the dynamics of financial investments and entrepreneurial endeavors. Moreover, the book delves into how embracing AI, IoT, blockchain, and augmented reality/virtual reality can expedite innovation, enhance efficiency, and scale businesses. Through a multidisciplinary lens, readers understand how these technologies influence established markets, drive economic growth, and create job opportunities. The narrative extends beyond mere technological discourse. It sheds light on the role of startups as pioneers in implementing technologies for environmental sustainability, social well-being, and economic inclusivity. Agile and adaptable startups can potentially disrupt traditional industries, transforming them into more sustainable and efficient sectors. The book emphasizes how a supportive startup ecosystem, offering funding, mentorship, and collaboration opportunities, is pivotal for entrepreneurs to develop solutions aligned with the United Nations'Sustainable Development Goals. Addressing the evolution of the startup ecosystem from traditional to tech-driven industries, the book meticulously examines venture capital trends, investment strategies, and their impact. It scrutinizes the potential of each emerging technology, evaluating risks and rewards, ethical considerations, and the symbiotic relationship between startups and corporate partnerships. This book is ideal for venture capitalists, angel investors, entrepreneurs, startup founders, and policymakers.

Of course, anyone would want to wake up from a really bad dream - especially one that seemed like it may never end, while successively stripping away joys and conveniences of our modern living. The COVID-19 pandemic bestowed on us a collective nightmare experience of varying intensity, akin to a'Black Swan'event, as author and mathematical philosopher Nassim Taleb might describe—given its universal rarity and devastating effects and seeming predictability in hindsight. However, we may remember this remarkable time in our history rather as a'White Swan'event—one that catalyzed a more common occurrence of evolving Environmental, Social, and Governance (ESG) principles, a mainstreaming of sustainability—fueled by the digital innovations that designed ways to survive and thrive into a new, and more holistic, world order. Now, as we emerge from the remnants of the pandemic's aftermath, we find ourselves at the late dawn of a new geologic epoch—the'Anthropocene'—where the impact of humans on the planet's geology and ecosystems looms so monumentally that the gravest threat to our existence stems from our own actions. Contained within these pages, you will discover insights from leaders across diverse domains—community, industry, public administration, and the investment community. Through their own experiences, we unfurl'White Swan sightings'— moments when sustainability flourished in response to reverberations of the COVID-19 virus. More poignantly, the journey ahead carries us beyond the realm of the Black Swan, while the acceleration of digital innovations equips us to herald a new era out of the Anthropocene and into a new one, with sustainability innovations as a critical placemat. The humanistic seismic shifts caused by the Pandemic will generate a future of holistic interoperability between digital and organic matters. We are on the brink of designing unprecedented harmony with each other and equilibrium of regenerative growth with the world around us. The urgency has never been greater, nor the possibilities so profound.

This edited collection comprehensively explores Economy 5.0, focusing on critical aspects such as organizational development, intellectual capital, soft agent dynamics, and agility. Through in-depth analysis, real-world case studies, and forward-looking perspectives, the book provides readers with practical insights into the challenges and opportunities that define contemporary organizations and skills that can be applied in different cultural and organizational contexts. The overarching goal is to empower individuals to thrive in the dynamic economic landscape of Economy 5.0 by promoting sustainable practices, fostering future-proof skill sets, encouraging ethical leadership, and inspiring innovative solutions. It addresses issues and trends that are universally relevant in today's globalized world, offering a multidisciplinary perspective that will make it valuable to researchers, academics, practitioners, and students in the fields of organizational development, management, innovation, sustainability, and ethical leadership.

Purpose-driven Innovation Leadership for Sustainable Development presents invaluable insights into how leaders can balance competing innovation demands. The book reports on research from an in-depth case study, which reveals the importance of developing highly adaptative and innovative responses through periods of rapid growth – while simultaneously ensuring organisational stability grounded in a clear core purpose. ‘Paradox'theory is introduced as a constructive theoretical lens for exploring these complexities of leadership sensemaking in innovation contexts. The findings demonstrate how to incorporate both perspectives to establish a robust innovation culture.This book aims to equip readers with evidence-based principles that can be readily applied in practice. The qualitative methodology, which includes case studies and interviews conducted with global innovation leaders, uncovers powerful strategies from relevant real-world experiences. Targeted ‘Reflection and Action'questions are also included to guide implementation.Purpose-driven Innovation Leadership for Sustainable Development will support researchers, educators, and students in the higher education sector who would like to investigate contemporary innovation leadership principles and practices. The book will also interest business leaders hoping to access rigorous research studies on the topic presented in an effective actionable format.

This book provides an overview of the opportunities and risks of digitalisation and the platforms that embody it and constitute society's new infrastructure. From a management point of view – defined here as the steering of organised and finalised collective action – understanding this major socio-technical disruption is paramount. The book helps to comprehend its main players, such as the American GAFAM, their power and its sources, their architecture, and their impact on different industries and professions, labour markets, companies, and education.Responding to the dominance of tech giants, numerous initiatives are striving to regulate their influence, safeguard democratic sovereignty, promote fair competition in the digital sphere, and employ frugal digitalisation methods to counteract detrimental aspects of these “oligopolistic” platforms. In essence, shouldn't the overarching aim of digitalisation be to foster community development, strengthen individual and collective capabilities, and preserve the environment, while producing goods and services to meet shared societal interests? Throughout the four sections of this book and its 16 chapters, actors in the digital process and/or academics provide analyses and illustrations of the great digital transformation, examining the ways in which socio-technical advances can be created or used for the benefit of all, while avoiding major risks.

International Business and Culture: Challenges in Cross-Cultural Marketing and Management explores the intricate relationship between culture and business, offering valuable insights for both practitioners and scholars. The authors delve into the profound impact of cultural dimensions on various aspects of international business, marketing, human resource management, and organisational structure. They examine the theoretical frameworks underpinning these studies through a meticulous narrative literature review and case studies.The significance of understanding cultural influences on business decisions becomes paramount in an increasingly interconnected world. The book addresses challenges faced by companies operating across diverse cultures, emphasising the need for adaptation in international marketing and management. Based on practical examples, the research focuses on identifying the most culturally sensitive areas in international business and explores the crucial cultural determinants influencing engagement with foreign markets.The book's theoretical background spans international business, marketing, and management, and it is intertwined with cultural concepts from Hofstede and Hall. It consists of 16 chapters covering marketing and communication strategies across cultures, cultural aspects of international business and cross-cultural management based on practical examples of Duracell, Inc., PepsiCo, Volkswagen, VELUX Group, and Amica Group, among others.The book highlights the undeniable interconnectedness of culture and business. As businesses expand internationally, the symbiotic relationship between culture and business remains a pivotal factor influencing success and growth.

Impact intrapreneurs at some of the most powerful organizations in the world are designing new, more sustainable businesses from within. They put their values to work and transform their corporations into a force for good. In a corporate world that still largely prioritizes profit above all else, these people shine a light on how to balance profit with impact, and the inspirational stories captured in this book guide leaders and managers to do the same.The lack of purpose beyond profit is causing millions of people to question their work and even to leave the corporate world altogether. Companies are struggling with recruitment and retention, as people seek a greater sense of purpose. For many, this would mean finding a way to use their work as a platform for positive social and environmental impact. This book will inspire this change for leaders seeking a different and better way forward. Structured around the stages of Joseph Campbell's hero's journey – upon which Star Wars was based – this book combines the philosophy of Star Wars with inspiring stories of impact intrapreneurs. You'll get to know Corporate Jedi such as Susie Lonie and Nick Hughes, who, while working for Vodafone in Kenya introduced a mobile payment method which brought financial inclusion to millions; Myriam Sidibé at Unilever, who turns making soap into saving lives; and Gib Bulloch, founder of Accenture Development Partnerships, which provides first-class consulting services to NGOs leveraging their impact. With actionable advice, such as how to create a business case, how to measure social impact, and more, the book is not only an entertaining read, but also helps executives apply insights to their own daily work.Written for leaders, managers, and all professionals looking to create positive impact through their work, this book will give future Corporate Jedi the courage and tools to use the force of business for good.

Hybrid working on a large scale arrived suddenly with the COVID-19 pandemic. And it's here to stay. Going beyond the quick-fix solutions that emerged during the transition, this book takes a deeper, systems approach to leading a hybrid organisation to help managers understand the real, ‘beneath the surface'issues in hybrid working.Established ways of managing everyday problems, such as workflow, communication and performance management, now seem inadequate when some members of staff are in the office and others are working remotely. In addition to day-to-day management tasks, there are also more complex challenges such as developing a cohesive team and organisational culture and a strong attachment to the organisation. Drawing on contemporary management theory, behavioural science, psychoanalysis and social psychology, the book explains the impacts and how to address areas such as: team and organisational identity; recruitment and retention of talent; personality and hybrid working; team dynamics; performance management; security and insider risk; well-being, burnout and engagement; diversity equality and inclusion; ESG; and handling conflict.This engaging book empowers leaders and managers by enabling them to understand the dynamics of hybrid working, and giving them the tools to influence these processes to improve their effectiveness in the organisation.

This book offers perspectives, insights, techniques, and approaches for efficient and contemporary management practices in an organization. It provides a comprehensive insight into the traditional and contemporary approaches of organizational behavior and their impact on organizational performance in the global era. Ranging from planning to staffing, and controlling to strategic decision-making, the case studies in the book incorporate relevant modern management models and correlate practices of management from organizational perspectives to allow any organization's direction and environment to be evaluated with suggested recommendations. This textbook consists of two broad parts. The first deals with management trends and functions ranging from the traditional era to the contemporary world. The second part explores the behavioral trends of organizations across domains to analyze the measures taken for improved productivity and sustainability.Drawing theories from psychology, sociology and economics, this book probes into the interrelation between behavior and holistic management by examining the impact of teamwork, motivation, organizational power, and polity, instituting relevant organizational ethics and strategies to create healthy organizational culture.This book will be useful to students, academicians, management researchers, and industry professionals from the field of general management and organizational behavior. It will also be useful for scholars interested in management studies, behavioural studies, business and development, developmental studies, sociopsychology, management, and business strategies.

This innovative volume provides a comprehensive overview of improvisation as a pervasive organizational process, essential in ever-changing business environments.Exploring theories of organizational action as well as contemporary challenges, it highlights improvisation's rich potential in theory building and practice. The value and relevance of improvisational capabilities and processes in organizations are more apparent than ever: the global pandemic has forced organizations to reinvent themselves and to adapt to dramatic change on a massive scale. This surge in improvised activity starkly illustrates how the capability to improvise is key to organizational resilience: organizations that are able to improvise effectively are better prepared to bounce back and even thrive.From the latest thinking on improvisation in organizations to future avenues for research, this volume demonstrates the rich potential for both theory building and practice and provides a valuable resource for researchers and advanced students in organizational strategy, entrepreneurship, product development, information systems, disaster management, and HRM.

This companion takes the student through the different approaches to working with cases in the classroom, virtually and for research purposes. Capturing insights and best practices shared by scholars of the case method from around the world, this book aims to: equip students to work with and analyse case studies as part of their programme of study adapt student approaches to online learning with cases guide students on how to use case studies as a form of assessment help students looking to adopt a case study approach to a research project These aims are framed in the sections of the book. Each section contains reflections from academics across the world, personal insights and lessons learnt from case sessions, templates, and exercises to develop your own skills in learning or researching with cases. Full examples showcase the nature of cases by type and format: short incident, exercise case, situation case; single, sequential and digital cases.This text is for undergraduate and postgraduate Business and Management students, those studying as part of executive education programmes, MBA students, and academics who are using or preparing to use case studies in their learning or research. Online resources include PowerPoint slides, video material and example case studies from around the world.

It's an exciting time to be alive! We are witness to an epoch of change, a dance of disruption and creation, that is re-imagining our world. Where are these disruptions coming from? What opportunities do they uncover? How can one make sense of them? And most importantly, how should one prepare and act? This book, written by two influential business leaders, unpacks these'epochal'changes and how they represent a defining moment of opportunity for the world of business.Nandu Nandkishore and Neeraj Chandra draw upon diverse sources, academic literature, discussions with CEOs, startup founders and experts, in order to understand the significant pivots of change emerging from a wide canvas and then stitch together a perspective of an exciting, brave new world. Unlike many other books that focus only on emerging technologies, the authors here look at disruption through several lenses: technology, demographics, economic change, the changing nature of institutions, and the interplay of technology as it fundamentally shapes consumers and society. The book goes beyond describing changes taking place. It explores the'why so'and'so what'to provide an understanding of the shifts taking place, and crucially, the implications for the world of enterprise. Using simple examples and frameworks throughout, the book provides specific, action-oriented solutions that businesses can employ.This book will be of specific interest to business leaders, strategists, investment professionals, as well as social scientists and public servants. It is for change-makers who are excited to seize the unique opportunity that this change represents – to build competitive advantage, re-invent markets and enterprise, and indeed, to make the world a better place.A selection of reference links and material for the book is accessible at www.routledge.com/9781032184791.

This book presents the first ever comprehensive approach to evaluating and redesigning Human Resource Development (HRD) function and intervention to maximise their contribution to business excellence.The HRD function recognises the significance of competent and committed people in helping organizations achieve excellence. Studies across the globe have indicated that good HR systems and practices go a long way to make firms effective. Competent employees, top management, HR staff and the HRD climate play a critical role. This book examines how users of HRD are partners in any review and evaluation. It uses multiple methods like interviews with stakeholders, observation, questionnaires, analysis of documents and workshops. The book also outlines key HRD audit methodologies to review and rejuvenate HRD and align it with business excellence including intellectual capital building for the long term.An incisive and invigorating read, this book would be useful to the students, researchers, line managers, CEOs, CXOs and faculty of Human Resource Management, Organizational Behaviour and Applied Psychology. It would also be an invaluable handbook for practising business executives to help them implement the performance management and other talent management systems for leading excellence.

Encouraging a collaborative and thoughtful approach to the wicked problems facing higher education (HE), this book is a showcase of pioneering educators who believe that well-designed education is good for everyone - learners, teachers, education administrators, the learning organisation and the world.Through case studies, thought pieces and practical advice, this book takes a fresh look at the application of Design Thinking and Service Design in a variety of university contexts. Human-centred design perspectives show up the fact that decades of rhetoric about student-centred learning have often left the student still effectively marginalised from change processes. The reader will encounter ample tools and techniques of design and co-creation that can enhance the student experience, from applicant to alumnus. More importantly, the book sets out, in actionable ways, how we can make our universities more effective at supporting students for success, and to become places where people are more empowered to make those changes. University academics, learning support staff, managers and professional staff, as well as HE policy makers and professional bodies, will appreciate this clear and practical guide to exploring service design in the new context of education.

Squarely aimed at leaders and aspiring leaders, The Heart of Leadership, written by two renowned management experts, presents practical examples and engaging insights to answer the key question of how to be a successful leader.This book reveals the key characteristics of a great leader and shows you how to develop the skills needed to motivate your team and overcome challenges. Leadership means successfully taking your place at the head of an enterprise and is both a shared journey and an adventure over the course of a career. Using an engaging and accessible style throughout, the book maps out how to achieve tangible results. It presents portrayals of some of history's greatest leaders, from Gandhi to Steve Jobs, from Angela Merkel to Lisa Su, in order to inspire and help develop your own top leadership skills.This book is essential reading for CEOs, CFOs, HR managers, entrepreneurs, trainers, and those who are seeking a leadership position in an organization and want to understand how to succeed within it.

Organisations are using data, information and knowledge as a competitive weapon. Their data, information and knowledge are arguably their most valuable assets. Yet, this fourth asset is managed badly when compared to the other three assets, namely money, people and infrastructure with considerable risk to the organisation. Executives are accountable for the success of their organisations, and those who don't manage this critical resource and business enabler effectively can be regarded as negligent. Information Assets carry enormous risk and value. Most boards and executives don't know how to govern and manage IAs effectively and nobody is held accountable. Given this, organisations should govern and manage their Information Assets the way they manage their Financial Assets. The benefits of managing IAs well are compelling. These benefits include increased efficiency, productivity, employee satisfaction, improved decision-making, mitigating business risk and improving product, protecting corporate reputation and service delivery. Drawing on ground-breaking research, this book explains why Information Assets are so important to organisations and the barriers to managing them well. This book is unique in the sense that it takes a fresh look at this topic, is based on experience and research, and includes interviews from more than 70 industry leaders. In short, this book is written by executives and explains where to start.

Much more than a book about flexible working, Beyond Hybrid Working is an engaging and practical management book to help organisations rethink all aspects of traditional work in the emerging post-pandemic landscape and reap the benefits from working smarter. Many organisations that had rapidly improvised and implemented Hybrid Working now want to take a more strategic approach.‘Smart Working'is being adopted across sectors, from technology companies, through the financial services sector to the public sector. Andy Lake has supported implementations in businesses and public sector organisations for nearly 30 years, including advising the UK Cabinet Office. He sets out a strategic, comprehensive and integrated approach to Smart Working in the context of new possibilities for working on a more distributed basis, and the impact of new AI-based technologies coming over the horizon. He also explores the possibilities for greater flexibility for workers with hands-on and site-specific roles. Featuring detailed case studies, the book takes a pragmatic and evidence-based approach covering different sectors and types of work, and presents practical techniques for implementing change.This is essential reading for anyone involved in transformational workplace change and increasing the efficiency of organisations. It is written for managers who need to deliver change, and professionals and researchers in the fields of People, Workplace and Technology.

Understanding how to build and manage a sustainability business plan has become a business imperative as investors demand, regulators require, and stakeholders increasingly expect companies to report their financial economic sustainability performance (ESP) and non-financial environmental, social, and governance (ESG) sustainability information. This book provides both the rationale for and key practical steps in how to approach business sustainability factors of planning, performance, risk, reporting, and assurance.This comprehensive book covers all the areas that a business would need to embed, articulate, and execute a strategy of profit-with-purpose in promoting shared value creation for all stakeholders. It addresses drivers, sources, and international guidelines (GRI, IIRC, SASB, FASB, PCAOB, IAASB, ISSB) for prioritising business sustainability factors, and establishing the link between ESG performance and financial performance. It presents key performance indicators (KPIs) of ESP and ESG dimensions of sustainability performance. It also provides templates for performance, risk, and disclosure; presenting cases and examples of why to disclose ESG performance, what to disclose, and where and how to disclose ESG performance information.For businesses wanting a detailed understanding of how to deliver on these important areas, including boards of directors, senior management, financial officers, internal auditors, external auditors, legal counsel, investors, and regulators, this book is an invaluable resource.

Games are often a fun perk of a tech company job, and employees can “play to win” in the competition to succeed. But in studying “Behemoth” (a pseudonym for a top American tech company), Tongyu Wu discovered that gaming work culture was far more insidious. Play to Submission shows how Behemoth's games undermined and manipulated workers. They lost their work-life balance and the constant competition made labor organizing difficult. Nonetheless, many workers embraced management's games as a chance to show off their “gamer” identities and create a workplace culture with privileged insiders and exiled outsiders, with female and migrant workers usually in the latter group. Moreover, Wu indicates this may be the future of work for high- and low-skilled and, creative workers in an environment where capitalists have heightened demands for technology and creativity. Drawing from 13 months of ethnographic work, Wu presents a persistent reality in which the company reaps the reward of surplus productivity, leaving employees themselves in a highly competitive and sometimes precarious work position.

Hofstede Matters offers an updated presentation of the evolving views of academics and teachers who have worked with Hofstede's research findings since the publication of the first edition of Culture's Consequences in 1980. The authors reflect on their changing beliefs about the concept of cultural dimensions that led to a radical change in the way cultures were dealt with in business schools across Europe and beyond. Hofstede's dimensions made'thinking'about culture more accessible overnight by creating a conceptual framework that teachers, students, managers, and consultants could grasp and easily apply in international comparisons. The book shows the man behind the value dimensions framework through the eyes of teachers and academics many of whom dealt with Hofstede personally. Contemporary contributors as well as younger academic fellow researchers evaluate the past paradigms and look behind the scenes to better understand the developments of the more recent ones. Jointly, they try to decide if Hofstede still helps us to overcome uncertainty when confronted with actions undertaken with different values in mind. Did he nudge us in the desirable direction? Offering a unique analysis of the strengths, criticisms, and legacy of Hofstede's work, this book will appeal to academics and students across disciplines including cross-cultural management, critical management studies, and international management.

How organisations listen, learn, and adapt to their environment drives success and long-term sustainability. This book focuses on internal stakeholders and how employers can use the voice of their people to improve decision-making, innovation, and performance. It is about why listening to employees matters and how to do it well.Leading the Listening Organisation reveals not just the practices and processes that underpin effective listening but also the leadership characteristics and mindsets necessary to create resilient organisations that feel fair to work in, where people want to speak up, and where new ideas can flourish. It is based on extensive international research with leaders across over 500 organisations before, during, and after the pandemic. The authors bring decades of international experience and expertise in communicating with employees across public, private, and third sector organisations. Rich in practical tools, processes, and working frameworks and brought to life with case studies and insights from leaders and communicators, this book provides a complete guide to understanding the barriers to, and implementation plans for, leading a listening organisation.This comprehensive guide will resonate with leadership, internal communications, human resources, and organisational development professionals.

In today's global business environment, it is vital that individuals and organizations have sophisticated global leadership skills. Communication and understanding of different cultures are paramount to business success. This new edition of the bestselling textbook Managing Cultural Differences guides students and practitioners to an understanding of how to do business internationally, providing practical advice on how competitive advantage can be gained through effective cross-cultural management. The digitization of the workplace, the integration of artificial intelligence into workplace cultures, cultural responses to crisis, and the value of diversity and inclusion are just a few examples of contemporary issues discussed in this text. This latest edition also begins with a completely new introductory chapter, which provides an overview and connects the themes between chapters for an integrated understanding of the topic. With a wealth of new examples, case studies, and online materials, this textbook is required course reading for undergraduates, postgraduates, and MBA students alike, as well as being a vital tool for anybody selling, purchasing, traveling, or working internationally.

Understanding Procrastination at Work focuses primarily on procrastination in the workplace, and offers a synthetic and comprehensive review of major theoretical concepts and empirical findings on general procrastination and its specific manifestations, causes, and consequences in the workplace. Building on theoretical insights and empirical research, the monograph proposes and empirically verifies an expanded conceptual framework that integrates individual and work-related factors that contribute to work procrastination and mechanisms explaining this phenomenon. It sits at the intersection of two disciplines, integrating psychological and management knowledge so that a wider audience may benefit from its content. It thus sheds more light on sources and explanatory mechanisms underlying procrastination as a universal behavior in the work setting, with meaningful implications for individuals and organizations alike. Overall, the monograph can serve as a contemporary compendium of knowledge that enables the scientific community and organizational practitioners to better understand procrastination behavior and its implications in professional settings. From the theoretical and empirical perspectives, the monograph provides practical cues to develop prevention and intervention strategies to effectively address and manage procrastination and enhance employee productivity in the organization.

Hugh Clegg was a founding figure of post-war British Industrial Relations, the forerunner of Employment Relations and Human Resource Management, as taught in most Business Schools today. He defined ‘industrial democracy'as collective bargaining with trade unions, laid the foundations for the pluralist approach to Industrial Relations, was a key figure in the post-war social sciences and a major public policy player. More widely, he was an important figure in the Cold War social democratic academic left, who broke with his earlier Communism to champion free trade unions in a liberal democratic society. He also produced the major Oxford University Press trade union history. This book aims to understand the politics and industrial relations of the post-war period in Britain (in which trade unions were central) through the life of a key public intellectual. It will help readers understand the political and social science roots of contemporary Employment Relations and Human Resource Management through a deep historical study of Clegg's life and times, in the context of his post-war social democratic generation. It illustrates how the failures of post-war industrial relations led to Thatcherism. Current Employment Relations academics and public policy can learn much from this history, making it of value to researchers, students, and academics in the fields of Human Resource Management and business and management history.

The complexity facing today's organizations calls for a rethinking of leadership. The world is facing grand challenges for people and the planet. Leaders and employees bear the responsibility of formulating strategies grounded in strong values. These strategies aim to foster the growth of sustainable organizations and promote ethical work practices. This book gives voice to values-based leadership and provides a method for leaders to develop a values-based organizational culture.Values play a role on many levels in how we work as individual leaders, in teams, and in organizations and in how organizations approach societal challenges. Values can be a compass or orientation point, giving direction for decisions and actions. Awareness of values can make organizational responsibilities clearer and give a sense of meaning to work and help leaders to create organizations where corporate, moral, and social values are embedded at every level. This book gives insight into a Scandinavian values-based leadership model built on the institutional leadership tradition. It provides processes and practices that leaders can use to develop organizations where values are continuously nurtured. The book provides practical ideas of how leaders can work on becoming conscious of both the organization's explicit and implicit values, as well as working on the direction of the organization and its broader organizational culture.This book will be an invaluable resource for both practitioners and graduate students interested in leadership and organizational development.

What is Human Resource Strategy? How are human resource strategies formulated and how can we explain the variance between what is espoused and what is actually implemented? What impact – if any – does human resource strategy have on the organization's “bottom line,” and how can this impact be explained? Is there one best HR strategy for all firms, or is the impact of HR strategy on performance contingent on some set of organizational, technological or environmental factors?Human Resource Strategy, third edition, provides an overview of the academic and practitioner responses to these and other questions. Applying an integrative framework, the authors review over thirty years'worth of empirical and theoretical research in an attempt to reconcile often-conflicting conceptual models and equivocal empirical findings. The book supports students in applying theory to practice and presents much of the relevant research in the context of the critical strategic decisions that executives are often forced to make with regard to human resource investments and deployments. As a result, often-complex theoretical models and scientific findings are presented such that they are not only understandable but also highly relevant to non-research-oriented practitioners. This new edition includes new chapters on innovations in HR strategies and diversity and introduces more practical examples. This book is an ideal resource for students and practitioners alike.