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Do you process information quickly or let it pile up? Do you have piles of paper on your desk and piles of files in your computer? Bestselling author Laura Stack, The Productivity Pro, will use her proprietary 6-D System to show you how to manage information. You'll learn to quickly process paper, email, calls, and information through your system as soon as it crosses your desk. You'll learn to: • Move information through your system quickly; • Assign and track tasks for others; • Take three-minute actions on items; • Specify a date and'tickle'an item to complete it later; • File information so you can find it quickly; and • Prevent the information from coming across your desk in the first place. Information can become a time leach, but Laura's 6-D System will help you handle it quickly and increase your productivity. After reading this eBook, you'll know what to do with any piece of information that enters your world from now on.

Risk science is becoming increasingly important as businesses, policymakers and public sector leaders are tasked with decision-making and investment using varying levels of knowledge and information. Risk Science: An Introduction explores the theory and practice of risk science, providing concepts and tools for understanding and acting under conditions of uncertainty.The chapters in this book cover the fundamental concepts, principles, approaches, methods and models for how to understand, assess, communicate, manage and govern risk. These topics are presented and examined in a way which details how they relate, for example, how to characterize and communicate risk with particular emphasis on reflecting uncertainties; how to distinguish risk perception and professional risk judgments; how to assess risk and guide decision-makers, especially for cases involving large uncertainties and value differences; and how to integrate risk assessment with resilience-based strategies. The text provides a variety of examples and case studies that relate to highly visible and relevant issues facing risk academics, practitioners and non-risk leaders who must make risk-related decisions.This revised and updated second edition features an entirely new chapter on the integrity and quality of risk studies, and dealing with misinformation in the context of risk. Presenting both the foundational and most recent advancements in the subject matter, this work particularly suits students of risk science courses at college and university level. The book also provides broader key reading for students and scholars in other domains, including business, engineering and public health.

This book will sharpen the core decision-making skills of budding managers and entrepreneurs through the concepts, logic, and principles of microeconomics used in the book with suitable examples and cases from multiple industries from across the world. By placing strong emphasis on the fundamental theories, concepts, and their application in real-life business scenarios, the book presents chapters infused with relevant case-lets, snippets, and exercises. Written in simple and engaging conversational style, this book makes complex topics easily comprehensible to the readers who have virtually no background in economics.This book will be useful to students, researchers, and teachers from the field of economics, applied economics, and business studies. Additionally, this book would also be an invaluable companion to aspiring business managers and corporate leaders.

Dramatically improve the decisions you make every day using insights from the latest neuroscience We make hundreds of decisions daily, from small ones – such as what to wear today and how to drive to work – to big ones – such as the company strategy and whether to launch a restructuring program that may impact thousands of people. In business, studies suggest that company executives spend 40% of their time making decisions and that the effectiveness of their decisions largely drives the results of the companies that they lead. In Super Deciders: The Science and Practice of Making Decisions in Dynamic and Uncertain Times, a team of renown researchers and business advisors deliver an application of the latest advances in neuroscience to effectively making the most difficult decisions, those we make in dynamic environments, in situations of uncertainty when we need to predict outcomes, we're missing relevant information, time is scarce, and the environment is constantly changing. The book is written in three parts. In the first part, the book offers a practical framework for making effective decisions under uncertainty. In the second part, the book discusses approaches to effectively implement those decisions, thus managing change at every level, from the individual to the organizational. Finally, the book develops suggestions on how leaders can diagnose and improve – in themselves and in the people they lead – the cognitive abilities relevant to decision-making. You'll also find: An enlightening business narrative detailing the journey of a fictional leader of an international travel operator named Inuk. Six cases that put you into real-life situations of making difficult decisions and that help you assess your decision-making effectiveness. An accessible and fun introduction to the neuroscience of decision-making. Ideal for managers, executives, directors, and other business leaders, Super Deciders is a can't-miss decision-making playbook that you've been waiting for.

Find out how to nurture your intuition and intuitive intelligence so you can make quicker and more accurate decisions in fast-moving situations with limited information, gain insights into other people's states of mind, motives and intentions, sense what's the right thing to do when you're ethically challenged, and seek out creative solutions to your decisions and dilemmas.

In the knowledge economy, teams play a central role in decisions made within and across organisations. The reason why teams with diverse compositions are often used is arguably their ability to develop solutions that none of their members could have produced alone. Systems design, strategy and policy development, risk management, and innovation are just a few of the areas that call for team decisions. Unfortunately, a considerable number of behavioural research studies show that teamwork is fraught with difficulties. Teams often underestimate their fallibility, struggle with conflict, or are unable to share and integrate critical information effectively. Indeed, the evidence shows that two out of three teams do not achieve their goals and half of organisational decisions – many of which are team decisions – fail.In this book, the authors draw from research in psychology, decision and systems sciences – as well as their own research and consulting work that spans more than 20 years – to show how designed interventions can enable team decision making to become rigorous, transparent, and defensible. They cover theory and practice regarding the design, delivery, and evaluation of interventions to support team decision making in situations of varied complexity. Written as an applied resource for researchers and advanced students in particular, this book offers a guide to proven interventions that enhance the process of making team decisions and increase the chances of superior team results.The Open Access version of this book, available at www.taylorfrancis.com, has been made available under a Creative Commons Attribution-Non Commercial-No Derivatives (CC-BY-NC-ND) 4.0 license.

Rethinking Decision-Making Strategies and Tools: Emerging Research and Opportunities analyses established decision-making tools, and on the necessity to re-arrange and re-evaluate some of them. The authors propose a new matrix with eight quadrants of the dynamic SWOT analysis. The new tool also considers three dimensions: (1) Actual – Potential, (2) Positive – Negative and (3) Internal – External. Applications for this revised matrix are offered in a range of relevant case studies, along with examples from a wide range of industries and firms to illustrate the many dimensions of decision-making tools and theories. Readers will be able to compare, contrast and comprehend whether the ‘decision making strategies and tools'from different lenses are delivered similarly, or otherwise, in different parts of the world. The text includes an interesting mix of theory, primary research findings, and practice that will appeal to students, academics, and practitioners alike.

Mit Case Studies von Scale-ups wie DeepL, SumUp, 1KOMMA5°, Frontify oder Ledgy! Europa hat mit seinen über 700 Millionen EinwohnerInnen einen großen Binnenmarkt, auf dem aber keine Technologieunternehmen vom Kaliber globaler Big Techs wie Apple, Alphabet/Google, Amazon, Meta/Facebook oder Microsoft gelistet sind. In der ersten Digitalisierungswelle des Internets genossen die USA durch ihren homogenen Heimatmarkt einen klaren Wachstumsvorteil. Dies mag sich durch maschinelle Übersetzungstools und weitere KI-unterstützte Lösungen ändern. Hierzu muss die Skalierung von europäischen Unternehmen erlernt werden. Sie ist eine entscheidende Fähigkeit in einem Spiel auf Zeit: Start-ups müssen wachsen, bevor ihre Konkurrenz aus anderen Start-ups oder etablierten Unternehmen an ihnen vorbeizieht. Dazu gilt es, den gestiegenen Anforderungen an die soziale und ökologische Nachhaltigkeit sowie Unternehmensführung (ESG) gerecht zu werden. Dieses Buch vermittelt Leitlinien für GründerInnen, Mitarbeitende, Investoren/Investorinnen, Mentoren/Mentorinnen und weitere Stakeholder von skalierenden Start-ups, sogenannten'Scale-ups', die sie beim schnellen und nachhaltigen Wachstum unterstützen. Sie entwickeln damit ein besseres Verständnis für verschiedenste Herausforderungen bei der Skalierung ihres Unternehmens und meistern diese besser, wie beispielsweise die Entwicklung und Führung ihres Teams, die Bewertung von Wachstums- und Finanzierungsoptionen sowie die Implementierung effizienter Organisationsstrukturen und Kommunikationsprozesse. Die LeserInnen profitieren konkret von: - einer Strukturierung der Skalierung, basierend auf einem iterativen Prozess-Framework; - einem durchgehenden Fokus auf für den Kapitalmarkt relevante ESG-Kriterien; - Handlungsempfehlungen inklusive digitaler Tools, welche sie bei der Skalierung ihrer Unternehmen unterstützen.

In today's rapidly evolving world, traditional management approaches often fail to address the complexities of modern challenges. Decision-makers frequently encounter unpredictable environments where Volatility, Uncertainty, Complexity, and Ambiguity (VUCA) reign; this poses a significant obstacle to achieving sustainable outcomes and can lead to ineffective decision-making. By presenting cutting-edge research and theoretical frameworks, Chaos, Complexity, and Sustainability in Management equips seasoned professionals, researchers, and students with the tools to navigate the complexities of adaptive systems and make informed decisions in a VUCA world. It delves into decision-making in strenuous environments, systems thinking, and sustainable management practices, providing practical insights and strategies for addressing these challenges. Through a comprehensive exploration of these concepts, readers will understand how to thrive in turbulent times.

How society can shape individual actions in times of uncertaintyWhen we make decisions, our thinking is informed by societal norms, “guardrails” that guide our decisions, like the laws and rules that govern us. But what are good guardrails in today's world of overwhelming information flows and increasingly powerful technologies, such as artificial intelligence? Based on the latest insights from the cognitive sciences, economics, and public policy, Guardrails offers a novel approach to shaping decisions by embracing human agency in its social context.In this visionary book, Urs Gasser and Viktor Mayer-Schönberger show how the quick embrace of technological solutions can lead to results we don't always want, and they explain how society itself can provide guardrails more suited to the digital age, ones that empower individual choice while accounting for the social good, encourage flexibility in the face of changing circumstances, and ultimately help us to make better decisions as we tackle the most daunting problems of our times, such as global injustice and climate change.Whether we change jobs, buy a house, or quit smoking, thousands of decisions large and small shape our daily lives. Decisions drive our economies, seal the fate of democracies, create war or peace, and affect the well-being of our planet. Guardrails challenges the notion that technology should step in where our own decision making fails, laying out a surprisingly human-centered set of principles that can create new spaces for better decisions and a more equitable and prosperous society.

Your decisions matter more than you think. Despite popular belief, the most underestimated risk facing our generation is not economic, political, cyber or even climate risk. It's human decision risk. And it's rising. In today's noisy, fast-paced world, it's hard to hear what really matters – amplifying a rush to misjudgement. We miscalculate situations, misinterpret signals, misunderstand people, and miss opportunities. Tune In is an antidote to misjudgement, a reputation accelerator and an insurance policy against predictable error in high-stakes situations. As a seasoned board member, behavioral scientist and award-winning Fortune-500 advisor, Nuala Walsh understands how to master the art of judgement. She explains why decision-makers tune out at milestone moments and champions an underestimated source of power, influence and relative advantage – tuning in to what matters when it matters most. Drawing on decades of empirical research, she reveals a pioneering PERIMETERS framework that highlights the ten traps that bound our reasoning and underpin decision blind spots, deaf spots, and dumb spots. Discounting human risk will short-change your life. But appreciating it will change your life. Armed with dozens of simple strategies, you'll acquire greater sonic intelligence and sought-after leadership skills. With unforgettable lessons from the boardroom to the courtroom, you'll hear inspiring stories from presidents, Olympians, Death Row exonerees, and moon-landing astronauts. Exceptional judgement comes from hearing what others don't. It's time to Tune In.

This comprehensive book intricately weaves together the disciplines of systems thinking, management, educational leadership, complexity science, and diversity. Unique in its approach, it bridges theoretical concepts with real-world applications providing educators, managers, and leaders with practical tools and strategies for implementing systems thinking in diverse educational and managerial contexts. This book is particularly valuable for those interested in emergent learning, future planning, and decision-making processes.Designed for a broad audience, this book is an ideal resource for those seeking to enhance their strategic thinking and decision-making skills in dynamic and diverse environments. Readers will find a thoughtful blend of theory and practice, with each chapter presenting examples and case studies that demonstrate the application of systems thinking in various scenarios.Whether you are an educator seeking innovative approaches to teaching and curriculum development, a manager looking to foster a more inclusive and systemic approach in your organization, or a leader navigating complex challenges, this book offers you valuable insights and guidance. It stands as a testament to the power of interdisciplinary thought and the importance of integrating diversity and complexity into management and educational practices.

This research-based book critically examines the complex interplay of power relations in decision-making in megaprojects. This book is tailored for academics, students, practitioners, clients, and policymakers and addresses a significant gap in understanding how formal and informal power influences decision-making. Through applying governmentality theory and narrative inquiry from thirty-nine interviews, this book presents over sixty-five detailed stories offering a series of real-life narratives that expose the diverse forms of power at play in megaprojects. The stories reveal how deviations from norms can significantly impact project outcomes. This book uncovers the complex web of power relations, institutional norms, and individual actions driving decisions.This book provides a framework illustrating four behavioural contexts, entrepreneurial, box-ticking, deception, and recklessness, as manifestations of megaproject decision-making, providing readers with a tool to understand and navigate the intricate power dynamics in megaprojects.Readers will benefit from practical insights and strategies for fostering conducive decision-making environments, tailoring interventions to promote constructive behaviours, and mitigating harmful actions. This book is a resource for anyone seeking to grasp the complexities of megaproject management in the context of power relations, shaping their decision-making leading to success.

Dramatically improve your decisions with data and AI In Decision Intelligence: Transform Your Team and Organization with AI-Driven Decision-Making, a team of pioneering decision and AI strategists delivers a digestible and hands-on resource for professionals at every part of the decision-making journey. The book discusses the latest technology and approaches that bridge the gap between behavioral science, data science, and technological innovation. Discover how leaders from various industries and environments are using data and AI to make better future decisions, taking both human as well as business factors into account. This book covers: A demystifying behind-the-scenes peek inside how AI models, forecasts, and optimization for business challenges really work, and why they open up entirely new possibilities. A business-ready introduction to decision intelligence, exploring why traditional decision-making strategies are outdated and how to transition to decision-intelligence. The evolution of Decision Intelligence, coming from analytics and modern techniques like process mining and robotic process automation An examination of decision intelligence at the organizational level, including discussions of agile transformation, transparent organizational culture, and why psychological safety is a crucial enabler for new ways of decision-making in modern companies An overview of why (and where exactly) AI still needs human expertise and how to incorporate this topic in daily planning and decision making Decision Intelligence is essential reading for managers, executives, board members, other business leaders and soon-to-be leaders looking to improve the quality, adaptability, and speed of their decision-making.Praise for Decision Intelligence'In Decision Intelligence, Thorsten Heilig and Ilhan Scheer build a compelling case for the world of tomorrow's version of decision-making.”―Martin Lindstrom, New York Times best-selling author'Decision Intelligence will be one of the big topics for this decade and completely change the way organizations manage, plan, and operate. This book provides a comprehensive guide from the basics to the applications.'―Niklas Jansen, Entrepreneur and Tech Investor, Founding Partner Interface Capital and Co-Founder Blinkist'The book impressively demonstrates the potential and entry points into the world of AI-powered decision making. A very valuable reading for managers and their organizations'.―Michael Kleinemeier, Member of the Merck KG Board of Partners, former Member of the SAP SE Executive Board“The AI hype perfectly captured, easy to understand, de-mystified and mapped to clear use cases - a must-read for today's managers.”―Dr. Daniela Gerd tom Markotten, Member of the Management Board for Digitalization and Technology, Deutsche Bahn AG

Based on a wildly popular UC Berkeley course, how to use scientists'tricks of the trade to make the best decisions and solve the hardest problems in age of uncertainty and overwhelming information. In our deluge of information, it's getting harder and harder to distinguish the revelatory from the contradictory. How do we make health decisions in the face of conflicting medical advice? Does the research cited in that article even show what the authors claim? How can we navigate the next Thanksgiving discussion with our in-laws, who follow completely different experts on the topic of climate change? In Third Millennium Thinking, a physicist, a psychologist, and a philosopher introduce readers to the tools and frameworks that scientists have developed to keep from fooling themselves, to understand the world, and to make decisions. We can all borrow these trust-building techniques to tackle problems both big and small. Readers will learn: How to achieve a ground-level understanding of the facts of the modern world How to chart a course through a profusion of possibilities How to work together to take on the challenges we face today And much more Using provocative thought exercises, jargon-free language, and vivid illustrations drawn from history, daily life, and scientists'insider stories, Third Millennium Thinking offers a novel approach for readers to make sense of the nonsense.

A NATIONAL BESTSELLER & FINANCIAL TIMES BUSINESS BOOK OF THE MONTH'Full of powerful, practical lessons on changing how we think and act.'–Eric Schmidt, former CEO and Chairman of Google'A must-read for board members, executives, and investors.” – Amy Bance, investor and Fortune 500 Board Member The Venture Mindset is a playbook on how to adapt to a rapidly changing world, make smarter bets, launch new ventures, and transform traditional organizations into hubs for innovation, from a top Stanford professor and a technology executive. Venture capitalists are known for their extraordinary ability to spot opportunities. They know how to identify emerging trends, how to bring new industries into being, and when to hold them and when to fold. Their unique mindset has made them the force behind world-changing companies such as Amazon, Google, Moderna, SpaceX, and Zoom. Stanford Professor Ilya Strebulaev has devoted two decades to studying VCs'counterintuitive approaches to decision-making and the reasons behind the successes and failures of corporate innovations. Alex Dang has witnessed up close how VCs'thinking and mechanisms can create successful businesses at companies like Amazon and McKinsey. Combining their insight and extensive experience, they present nine distinct principles that will help you make better decisions, transform your business, and achieve remarkable results, no matter your industry. In The Venture Mindset, you'll learn: • One question VCs ask that will change the way you evaluate opportunities • Why you should encourage dissent and be wary of consensus • The number one killer of innovation in traditional corporate environments • Why it's crucial to learn when to ‘pull the plug'on initiatives • Why failure is not just an option, but a necessity Packed with entertaining stories and scientific precision, The Venture Mindset is a must-read for anyone who wants to be better equipped for the era of uncertainty when industry, company, and career can be disrupted overnight. The Venture Mindset will teach you more than how to simply survive. It'll teach you how to win big.

Why successful leaders must embrace simple strategies in an increasingly uncertain and complex world.Making decisions is one of the key tasks of managers, leaders, and professionals. In Smart Management, Jochen Reb, Shenghua Luan, and Gerd Gigerenzer demonstrate how business leaders can utilize heuristics—simple decision-making strategies adapted to the task at hand. In a world that has become increasingly volatile, uncertain, complex, and ambiguous (VUCA), the authors make the case against complex analytical methods that quickly reach their limits. This against-the-grain approach leads to decisions that are not only faster but also more accurate, transparent, and easier to learn about, communicate, and teach. Smart Management offers an evidence-based yet practical discussion of how business leaders can use smart heuristics to make good decisions in a VUCA world.Building on the fast-and-frugal heuristics program, Smart Management demonstrates the efficacy of heuristic decision making in a twofold approach. First, it introduces the concept of ecological rationality, which prescribes the environmental conditions under which specific heuristics work well. Second, the book describes a repertoire of heuristics, referred to as the adaptive toolbox, that leaders, managers, and professionals can develop and rely on to make a variety of decisions, such as on business strategy, negotiation, and personnel selection. The toolbox not only showcases the practical usefulness of these heuristics but also inspires readers to discover and develop their own smart heuristics.

Every day we hear of serious errors of judgement that result in organisational disaster. Why do seemingly successful businesses, NGOs, or even political parties fall prey to irrevocable governance breakdowns or, worse still, criminal malpractice? By prompting readers to think deeply about strategic decision-making, human behaviour, and cognitive biases, this book offers a disciplined, objective, and thoughtful approach to making better decisions.Every strategic problem is fundamentally a journey into the unknown, which involves a unique combination of duration, scale, external and internal dynamics, and personal motivations. Rarely is a strategic decision solved by saying, ‘If a situation is A, then the solution is B.'The book explores how to develop a strong foundation for problem resolving – rather than simplistic problem-solving – by strengthening competence so that decisions are made wisely. The case of Carillion plc, the second-largest construction group in the United Kingdom that went bankrupt in January 2018, is used to explore how a large and profitable company collapsed so dramatically when it was run by an experienced board and advised by three of the Big Four accounting firms. Professor Jeremy N. White presents a clear strategic toolkit for better strategic decision-making.This book will appeal to senior managers who are interested in techniques for making better strategic decisions. The lessons from the failure of Carillion plc are applicable to corporate leaders in addition to politicians and those who run not-for-profit organisations.

The leading traits of executives often include creativity and innovation. Research shows that intuition can significantly enhance to these traits. Developing intuitive executives and honing intuition, coupled with the ability to apply data and evidence to inform decision making, is the focus of Developing the Intuitive Executive: Using Analytics and Intuition for Success. Some researchers call the complement of applying data analytics to intuition as quantitative intuition, rational intuition, or informed intuition. Certainly, in today's data-driven environment, analytics plays a key role in executive decision-making. However, an executive's many years of experiential learning are not formally considered as part of the decision-making process. Learning from both failures and successes can help fine-tune intuitive awareness—what this book calls intuition-based decision-making. Research also shows that many executives do not trust the internal data quality in their organizations, and so they rely on their intuition rather than strictly on data. This book presents the work of leading researchers worldwide on intuition in the management and executive domain. Their chapters cover key issues, trends, concepts, techniques, and opportunities for applying intuition as part of the executive decision-making process. Highlights include: Using intuition to manage new opportunities Intuition in medicine Rules based on intuition Balancing logic and intuition in decision-making Smart heuristics to manage complexity Intuition and competitiveness Intuitive investment decision-making across cultures Showing how intuition in executive decision making should play an important role, this book enables managers to complement their knowledge gained from experience with analytics to improve decision-making and business success.

Have you ever experienced a decision situation that was hard to come to grips with? Did you ever feel a need to improve your decision-making skills? Is this something where you feel that you have not learned enough practical and useful methods? In that case, you are not alone! Even though decision-making is both considered and actually is a very important skill in modern work-life as well as in private life, these skills are not to any reasonable extent taught in schools at any level. No wonder many people do indeed feel the need to improve but have a hard time finding out how. This book is an attempt to remedy this shortcoming of our educational systems and possibly also of our common, partly intuition-based, decision culture. Intuition is not at all bad, quite the contrary, but it has to co-exist with rationality. We will show you how.Methods for decision-making should be of prime concern to any individual or organisation, even if the decision processes are not always explicitly or even consciously formulated. All kinds of organisations, as well as individuals, must continuously make decisions of the most varied nature in order to prosper and attain their objectives. A large part of the time spent in any organisation, not least at management levels, is spent gathering, processing, and compiling information for the purpose of making decisions supported by that information. The same interest has hitherto not been shown for individual decision-making, even though large gains would also be obtained at a personal level if important personal decisions were better deliberated. This book aims at changing that and thus attends to both categories of decision-makers.This book will take you through a journey starting with some history of decision-making and analysis and then go through easy-to-learn ways of structuring decision information and methods for analysing the decision situations, beginning with simple decision situations and then moving on to progressively harder ones, but never losing sight of the overarching goal that the reader should be able to follow the progression and being able to carry out similar decision analyses in real-life situations.The Open Access version of this book, available at www.taylorfrancis.com, has been made available under a Creative Commons Attribution-Non Commercial-No Derivatives 4.0 license.

Tackle complex situations with critical thinking.You're facing a problem at work. There are many ways you can approach the situation, but each comes with its own pros and cons. How do you sort through all the information so that you know you're taking the right path?The answer is in how you think. The HBR Guide to Critical Thinking will help you navigate your most challenging issues, from difficult problems to tough decisions to complex scenarios. By carefully observing the situation, gathering information, inviting other perspectives, and analyzing what's in front of you, you can move forward with confidence while building this crucial leadership skill.You'll learn how to:Question your assumptionsKeep an open mind to opposing viewpointsSidestep cognitive biasesUse data—when appropriateGrow comfortable with ambiguityFind innovative and creative solutionsArm yourself with the advice you need to succeed on the job, with the most trusted brand in business. Packed with how-to essentials from leading experts, the HBR Guides provide smart answers to your most pressing work challenges.

NEW YORK TIMES BESTSELLER • The Fox News host and #1 New York Times bestselling author of Doesn't Hurt to Ask shares his trusted framework for decision making, telling the story of his life through the choices he's made using this revolutionary method.“The best guide I've read to help people analyze, make, and own their decisions... Make a great decision and read this book.”—Dana Perino, Fox News anchor and host, former White House press secretaryIn life, moments arise when you have to decide your next move. When choosing whether to accept a new job, purchase a house, attend a school, or start a relationship, how do you settle on which direction to take? Trey Gowdy has found that most consequential decisions boil down to three simple options: start, stay, or leave.Gowdy first developed this decision-making tool in the courtroom during a federal murder trial, and it has guided his life ever since. The practical framework has helped him decide where to raise his family, when to leave his dream job, whether to run for Congress, and when to step away from political life.Over the years, Gowdy has made some great decisions and some lousy ones (and he admits to both). In Start, Stay, or Leave, he shares his hard-earned wisdom. Filled with surprising insights and questions, this personal playbook teaches you how to• craft your unique vision of success• consult your dreams with wisdom (and know when to revise them)• assess the price worth paying to achieve your goals• balance logic, emotion, and fear when facing a new challenge• take the right advice, from the right people (and block out everyone else)• chart the course of your life with the end goal in mindReading Start, Stay, or Leave is like sitting on the back porch of a farmhouse chatting with a wise friend. Filled with humor, heartbreak, practical advice, and a lifetime's worth of storytelling, this book will teach you how to approach trajectory-changing decisions with confidence and the knowledge that, whatever happens, you've made the best choice you could.

Learn how to make hard decisions in difficult situations — and ensure a successful outcome In boardrooms and workplaces, as in war zones, there is a simple truth: leaders must make hard decisions. It's only through timely decision-making and clear, considered strategy that leaders can cut through ambiguity and chaos — and protect their people and their organisation. With Best Possible Outcome, you'll learn how the military cultivates the mindset, the people, and the processes that ensure success even in tough times. What's more, you'll discover how to systematically implement those lessons within your business. With over 25 years'experience in the Australian Army, from on-the-ground combat to intelligence, Lieutenant Colonel Garth Callender has learned what it takes. In Best Possible Outcome, he shares remarkable stories from his time in service and delivers insightful lessons about risk, resilience, and agility. You'll discover a pragmatic, three-pillar leadership framework that allows leaders in any field to embrace challenges, drive innovation, and maximise results. Ultimately, you'll establish a system that ensures the best possible outcome in any situation. Develop the mindset and leadership skills essential for: Understanding and managing real risk Building organisational resilience Making difficult ethical decisions Staying ahead of the competition Achieving success under pressure and despite uncertaintyFrom managing risk on the streets of Afghanistan to unpacking what insurgents know about organisational agility, Garth shows how the skills used to lead teams in military conflict can improve organisational responsiveness. Best Possible Outcome will show you how to lead strategically, assess outcomes clearly, and establish a pathway out of vulnerability and crisis.

Decisions, decisions, decisions… Throughout history, people have had to step up to the plate, and make tough decisions. Sometimes they have had time to plan, but often they have had to act spontaneously, knowing that the choices they make there and then are quite likely to be sifted over for months and years after should the outcome be ‘wrong'. In today's litigious, ‘trial by media'society, it is little wonder that people are less willing to put themselves in the firing line. But what if there was a better way? The Decision Paradigm gives an insight into that world. Using a step-by-step approach, the ‘Problem Oriented Decision System'(PODS) leads to better problem analysis and provides a clear, evidence-based approach which enables the user to explain how they came to make the choice they did, and not just why? The Decision Paradigm is an essential handbook for anyone in the public or private sector who needs to take their organisation forward with accountable decision making.

A concrete and hands-on method for improving your everyday decisions Every 15 minutes, each of us can make ten or more small decisions. Some of them are relatively inconsequential, while others can change the course of our lives. What if you could improve all of your decisions, across the board, and start to build a healthier, more productive, and meaningful life? In Wise Decisions: A Science-Based Approach to Making Better Choices, a team of accomplished industry experts delivers an evidence- and research-based blueprint for making the best decisions you can with the information you have. You'll learn to make the targeted, repeated investment of energy required to turn your decision-making process into one informed by reason, emotion, intuition, and science. In the book, you'll discover: How to put the decision-making process under a microscope and learn what makes a decision truly wise Ways to help children, teens, and families make wise decisions How to train yourself to make wise decisions with voice training and other strategiesA can't-miss resource for parents, teachers, coaches, managers, executives, and other business leaders, Wise Decisions also offers timeless advice and guidance for anyone else hoping to improve the decision-making abilities of the people close to them.

Now in its third edition, Cost-Benefit Analysis has been updated, offering readers the perfect introduction to project, programme and policy appraisal using basic tools of financial and economic analysis.The key economic questions of any social cost-benefit analysis are: do the benefits of the project or policy exceed the costs, no matter how widely costs and benefits are spread, and irrespective of whether or not project impacts, such as environmental effects, are reflected in market prices? And which group or groups of individuals receive the benefits and which bear the costs? This book addresses these questions with an emphasis on putting the theory presented in the book into practice.This third edition has several attractive features: Readers are encouraged to develop their own skills by applying the tools and techniques of cost-benefit analysis to case studies and examples, including an analysis of a project which is developed throughout the book. The book emphasizes the use of spreadsheets which are invaluable in providing a framework for the cost-benefit analysis. A dedicated chapter provides guidance for writing up a report which summarises the analysis which has been undertaken. New pedagogical features, including Technical Notes and Examples, have been added as an aid to readers throughout the text. An appendix provides 14 additional case studies which can be developed in class or as assignment projects. Additional material for instructors and students is provided through Support Material maintained by Routledge. This updated edition is an ideal text for a course on cost-benefit analysis where the emphasis is on practical application of principles and equipping students to conduct appraisals. It is also a useful handbook for professionals looking for a logical framework in which to undertake their cost-benefit analysis work.

Human decisions, especially in management and personnel selection, are based on making judgments about people analytically and intuitively. Yet in business and scientific contexts, judgments are expected to be based on a rational analysis rather than intuitions or emotions. Intuition is often seen as something mystical that should not be trusted and thus eliminated from human decision-making. Our empirical and theoretical research shows that this is impossible when people are dealing with people. Instead, intuitions and emotions have significant power in the decision-making process. Neuroscience even shows that humans are incapable of switching off their emotions or intuitions when making decisions. Therefore, intuition and emotions as evolutionary achievements of human beings should be looked at more closely to use the wisdom they offer. This book provides an insight into the current state of research on rational-analytical procedures in personnel selection and complements this with research on intuitions and emotions in personnel diagnostics. By integrating scientifically verifiable rational-analytical decision-making procedures with the inner experiential knowledge of people, this book bridges two complementary ways of recognizing and making good decisions. It demonstrates how intuitions are developed and used in different fields of practice and cultures and how scientific research results from rational-analytical and intuitive-emotional selection procedures are successfully integrated by practitioners.

Learn how to make decisions in the face of increasingly complex and multifaceted challenges In A Symphony of Choices: How Mentorship Taught a Manager Decision-Making, Project Management and Workplace Engagement -- and Saved a Concert Season, workplace culture and strategy expert Gerald Leonard delivers a fascinating narrative following one Jerry Hall, the new Symphony Orchestra manager at a prestigious symphony concerned about the challenging plans for an upcoming season. In the book, you'll watch Jerry connect with a former college professor and learn the skills necessary to successfully manage his way through these unprecedented times in his business and personal life. Does he have all skills necessary for effective decision-making and managing a major symphony's portfolio of projects? Will his fear of succumbing to daunting challenges prevent him from succeeding? The author answers these questions, and more. You'll also find: Hands-on strategies for decision-making and management you can implement today at your organization Methods for navigating an increasingly complex and interconnected environment Ways to apply subject-matter knowledge to your management even in the face of extraordinary personal challengesA necessary and hands-on resource for directors, managers, executives, and other business leaders, A Symphony of Choices will also earn a place on the bookshelves of practicing and aspiring leaders in athletic, academic, military, and other environments.

The world is changing faster and faster, with increasing uncertainty and threat of disruption in every business and nonprofit segment. Conventional approaches to strategy development and problem solving no longer work—there is no stable industry or market equilibrium structure that we will return to “when change abates.” Most company planning processes are fantasy; market conditions are changing too quickly for arm-chair strategizing to be useful. As a consequence, many management teams are stuck in a wait-and-see posture in response to extreme uncertainty in the post-Covid environment, while others are making panicky bets, including ‘leap before you look'acquisitions. In this sequel to their Amazon-bestseller, Bulletproof Problem Solving, Conn and McLean introduce a novel approach to strategic problem solving. Based on a decade of research and 30 new case studies, The Imperfectionists posits a dynamic approach to developing organizational direction under uncertainty based on harnessing six reinforcing strategic mindsets, which they call curiosity, dragonfly eye, occurrent behaviour, collective wisdom, imperfectionism, and show and tell. Imperfectionists are curious, they look at problems from several perspectives, and gather new data and approaches, including from outside their current industry. They deliberately step into risk, proceeding through trial and error, utilizing nimble low consequence and reversible moves to deepen their understanding of the unfolding game being played, and to build capabilities. They accept ambiguity and some apparent failures in exchange for improved learning and market position. Imperfectionists succeed with dynamic, real time strategic problem solving, confidently moving forward while others wait for certainty, or make impetuous and foolish bets. These strategic mindsets for solving tough problems in uncertain times help you fight decision biases and give you the data to develop informed strategies to win. In the fast changing world we all find ourselves in, being an imperfectionist is a critical advantage for you and your organization.

With AI, cryptocurrency, and more in the news, it seems that being an entrepreneur means being in IT, but humanities graduates are launching new businesses every day, turning a profit and having social impact. This book explores how a humanities background can enable entrepreneurs to thrive. Across all levels of education, students are given the message that to change the world - or make money - the arts and humanities are not the subjects to study. At the same time, discussions of innovation and entrepreneurship highlight the importance of essential skills, such as critical thinking, storytelling, cultural awareness, and ethical decision-making. Here's the disconnect: the subjects that help to develop these vital skills are derided at critical points in any aspiring entrepreneur's education. This collection of perspectives from entrepreneurs in a range of fields and humanities educators illustrates what individuals, and the wider world, are missing when humanities are overlooked as a source of inspiration and success in business. Featuring a foreword by Sensemaking author Christian Madsbjerg, this is a thought-provoking guide for aspiring entrepreneurs in all sectors, and for educators, a window on the practical value of the humanities in an ever more mechanized world._

A FUN AND APPROACHABLE WAY TO LEARN IMPORTANT BUSINESS PRINCIPLES Do you want to improve your business performance? Or are you looking for a basic understanding of business strategy? Whatever your reason for picking up this book, Business Problem-Solving and Strategy: Manga For Success makes business strategy concepts easy to understand using practical examples and situations. You'll read about: Important business analysis tools like SWOT analysis and issue analysis Strategic option assessment Developing and executing a strategy for any business situation The story follows Kazumi who takes over operations at her father's confectionery company. With the help of her mentor, Business Planning Manager Takeda, she formulates a viable plan for turning the business around, building trust among key stakeholders, and successfully convincing the CEO to implement the plan companywide. With this approachable book, you'll quickly grasp business analysis topics and have fun learning how to apply them in the real world. Find out why the Manga For Success series—now available in English for the first time—is so popular in Japan, Korea, and beyond.

Robert Rubin, former secretary of the Treasury and co-chairman of Goldman Sachs, shares thoughts on decision-making developed over more than six decades in markets, business, government, and politics, and offers readers an astute and original guide for navigating uncertain timesIn 1958, as a college sophomore, Robert Rubin took a class that changed his life. The class was introduction to philosophy, and the professor, Raphael Demos, instilled in his students an idea that was simple yet profound: There is no such thing as certainty. For Rubin, this led to a critically important question: How can we make sound decisions in a fundamentally uncertain world?While serving in some of the most significant roles in markets, business, and government, Rubin has grappled with that question. Time and again, when faced with a high-stakes decision, he turned to his most trusted tool: a simple yellow legal pad. Rubin's yellow pad (or more recently, his iPad) became an expression of a larger decision-making philosophy that has both lasted and shaped a lifetime. In The Yellow Pad, Rubin lays out that philosophy with depth and detail, and presents a compelling intellectual framework for confronting some of the most difficult issues we face today.The Yellow Pad contains a former Treasury secretary's approach to economic policymaking. A former Goldman Sachs senior partner's approach to personal investing and understanding risk. A former director of the National Economic Council's approach to managing people in both private- and public-sector organizations. And much more. Yet despite his lifetime of experiences, Rubin remains refreshingly open-minded, interested in exploring ideas rather than promoting ideologies. With its combination of wisdom and relevance, The Yellow Pad is an essential guide for anyone looking to make better decisions in life, work, and public policy.

Scientific thinking concerning the way in which we drive innovation has been widely developed in recent years. It is known that the process of innovation consists of a succession of decision-making processes that require simultaneous technical, economical, organizational and sustainable compromises. Indeed, all innovative activities in business require stakeholders to seek out the best compromise between various, often contradictory dimensions of the same problems. Through studying practical cases from various fields (e.g. energy, marketing and sustainable development), this book addresses all the stages of the innovation process, highlighting some of the main decisions that can be faced by organizations. Based on the historical research conducted at the ERPI Laboratory (University of Lorraine) in Nancy, France, this book presents six innovation practices: strategy, creativity, design, project management, human resources and capitalization of knowledge. These practices are then illustrated through examples of decision support methods'applications.

This book comprises a set of stories about being an engineer for many decades and the lessons the author learned from research and practice. These lessons focus on people and organizations, often enabled by technology. The settings range from airplanes, power plants, and communication networks to ecosystems that enable education, healthcare, and transportation. All of these settings are laced with behavioral and social phenomena that need to be understood and influenced. The author's work in these domains has often led to the question:'Well, why does it work like that?'He invariably sought to understand the bigger picture to find the sources of requirements, constraints, norms, and values. He wanted to understand what could be changed, albeit often with much effort to overcome resistance. He found that higher levels of an ecosystem often provide the resources and dictate the constraints imposed on lower levels. These prescriptions are not just commands. They also reflect values and cultural norms. Thus, the answers to the question were not just technical and economic. Often, the answers reflected eons of social and political priorities. The endeavors related in the book frequently involved addressing emerging realities rather than just the status quo. This book is an ongoing discovery of these bigger pictures. The stories and the lessons related in this book provide useful perspectives on change. The understanding of people and organizations that emerges from these lessons can help to enable transformative change. Fundamental change is an intensely human-centric endeavor, not just for the people and organizations aspiring to change, but also for the people helping them. You will meet many of these people in this book as the stories unfold. The genesis of this book originated in a decision made early in the author's career. He had developed a habit of asking at the end of each day,'What did I really accomplish today?'This was sometimes frustrating as he was not sure the day had yielded any significant accomplishments. One day it dawned on him that this was the wrong question – He needed to ask,'What did I learn today?'It is always possible to learn, most recently about public health and climate change. In planning this book, the author first thought in terms of accomplishments such as projects conducted, systems built, and articles and books published. He could not imagine this being interesting to readers. Then, it struck him – It is much more interesting to report on what he learned about people and organizations, including how he helped them accomplish their goals. This is a book of stories about how these lessons emerged.In planning this book, the author first thought in terms of accomplishments such as projects conducted, systems built, and articles and books published. He could not imagine this being interesting to readers. Then, it struck him – It is much more interesting to report on what he learned about people and organizations, including how he helped them accomplish their goals. This is a book of stories about how these lessons emerged.

The best leaders, in the biggest moments, know how to read the situation, respond in the most effective way possible, and move forward. You can, too.The hardest part of leadership is mastering the inevitable high-risk, high-stakes challenges you will face. Whether you're making a split-second decision when your business is knocked sideways or you're finding the best strategy to navigate business-critical long-term circumstances, how can you be in peak form in those most crucial moments?Leadership coaching legends David Noble and Carol Kauffman show you how with their innovative new framework—MOVE—which equips you with the tactics you need to slow down high-stakes situations before they speed you up. You'll learn to master the moment, generate response options, and quickly evaluate those options before acting. As you get better and better at using the framework, you'll find you can recognize these moments as they arrive, like a great athlete who can read the field as a play unfolds or a great conductor who anticipates what's needed to deliver a great performance.Noble and Kauffman bring decades of experience coaching thousands of leaders, along with a deep base of research, to show why their unique two-on-one coaching method works and how it's done. The MOVE framework comes to life in these pages through the personal stories of real leaders living through their own crucible moments. Real-Time Leadership is a compelling and demystifying look at how the MOVE framework delivered positive results for them—and how it can for you, too.

The content of this book is centered around three seemingly diverse themes. The first theme is why it's so important for companies to learn from the past, the present, and the future. The author covers some of the key learnings from the distant and current past, and how these learnings changed the course for many companies. He discusses new learnings that have been developed in our current state and will continue to be brought forward. He provides a look into the future, just to make sure companies understand that they should always be looking for better ways to function. The second theme is centered around problem-solving, problem prevention, and decision-making. That is, how to successfully define problems that already exist in your current reality, how to prevent problems from occurring in the future, and how to make much more effective decisions. Problems have plagued many companies for many years and knowing how to follow a structured approach to solve them should prove to be very useful. And perhaps even more important than solving problems, is how companies can go about preventing the problems from occurring in the first place. Think about how your company might look if the plethora of problems to solve didn't exist. And with current or potential problems, many decisions must be made. The final theme in this book is how to successfully implement the Theory of Constraints, and then combine Lean Manufacturing, Six Sigma, and the Theory of Constraints. The Theory of Constraints should be considered the'missing link'in most improvement initiatives. The author presents, in detail, why combining the Theory of Constraints with Lean and Six Sigma and all of the associated improvement tools and techniques will take your company to new levels of profitability. He introduces two new roadmaps. One roadmap is on how to implement the Theory of Constraints, while the other new roadmap is how to implement my Ultimate Improvement Cycle.

In today's competitive market, a manager must be able to look at data, understand it, analyze it, and then interpret it to design a smart business strategy. Big data is also a valuable source of information on how customers interact with firms through various mediums such as social media platforms, online reviews, and many more. The applications and uses of business analytics are numerous and must be further studied to ensure they are utilized appropriately. Data-Driven Approaches for Effective Managerial Decision Making investigates management concepts and applications using data analytics and outlines future research directions. The book also addresses contemporary advancements and innovations in the field of management. Covering key topics such as big data, business intelligence, and artificial intelligence, this reference work is ideal for managers, business owners, industry professionals, researchers, scholars, academicians, practitioners, instructors, and students.

AN INSTANT NEW YORK TIMES BESTSELLERFew things will change your trajectory in life or business as much as learning to think clearly. Yet few of us recognize opportunities to think in the first place.You might believe you're thinking clearly in the moments that matter most. But in all likelihood, when the pressure is on, you won't be thinking at all. And your subsequent actions will inevitably move you further from the results you ultimately seek—love, belonging, success, wealth, victory. According to Farnam Street founder Shane Parrish, we must get better at recognizing these opportunities for what they are, and deploying our cognitive ability in order to achieve the life we want.Clear Thinking gives you the tools to recognize the moments that have the potential to transform your trajectory, and reshape how you navigate the critical space between stimulus and response. As Parrish shows, we may imagine we are the protagonists in the story of our lives. But the sad truth is, most of us run on autopilot. Our behavioral defaults, groomed by biology, evolution, and culture, are primed to run the show for us if we don't intervene. At our worst, we react to events without reasoning, not even realizing that we've missed an opportunity to think at all. At our best, we recognize these moments for what they are, and apply the full capacity of our reasoning and rationality to them.Through stories, mental models, and more, Parrish offers the missing link between behavioral science and real-life outcomes. The result is a must-have manual for optimizing decision-making, gaining competitive advantage, and living a more intentional life.

Understand financial accounting principles and techniques, and develop the skills to make informed business decisions.'My many students and I have used this book for years now and would highly recommend it to anyone looking for a very accessible introduction to financial reporting.'– Dr. Andrew McFaull, Deputy Programme Director of BSc Accounting and Finance, King's College London'When used in conjunction with the MyLabs Accounting package this is an excellent resource to build a non-technical understanding of financial accounting'– Graham McDonald CA CFA, Senior Lecturer Financial Accounting for Decision Makers, 10th Edition by Peter Atrill & Eddie McLaney, is an accessible introduction to the subject, focusing on the ways in which financial statements and information improve the quality of decision-making. Written by two highly regarded accounting authors, the text is ideal for those who study Financial Accounting modules in Undergraduate and MBA courses. This latest edition has been thoroughly updated with examples, showing the pressure facing industries as a result of the Covid-19 pandemic. Maintaining its clear and friendly style throughout, the book regularly illustrates the outworking of financial accounting in real business issues, allowing you to experience the decision-facing environment. The commentary from real company reports and survey data in the form of illustrative extracts further supports your understanding of the basic concepts surrounding the subject and challenges both your individual thinking and group discussion in class. With its step-by-step approach, activities, and real-world examples, this textbook is an essential reading resource whether you are on an accounting degree or studying financial accounting modules within other disciplines. Instructors personalise learning with MyLab® Accounting By combining trusted author content with digital tools and a flexible platform, MyLab® personalises the learning experience and improves results for each student. MyLab Accounting for this edition includes over 1200 questions that you can assign to students. If you would like to purchase both the physical text and MyLab Accounting, search for: 9781292409153 Financial Accounting for Decision Makers 10th edition with MyLab® Accounting Package consists of: 9781292409184 Financial Accounting for Decision Makers 10th edition 9781292409122 Financial Accounting for Decision Makers 10th edition MyLab® Accounting 9781292409139 Financial Accounting for Decision Makers 10th edition Pearson eText MyLab® Accounting is not included. Students, if MyLab Accounting is a recommended/mandatory component of the course, please ask your instructor for the correct ISBN. MyLab Accounting should only be purchased when required by an instructor. Instructors, contact your Pearson representative for more information.

With a state-of-the-art perspective on corporate board decision-making that encourages thinking outside the box, this cutting-edge Research Handbook provides fresh insights on the meaning, value, contribution, quality and purpose of the decision-making of those charged with corporate governance.Expert contributors reflect on what boards decide, what they focus on when making these decisions, and how they endeavour to balance and satisfy diverse stakeholders, organisational, and societal interests. Chapters expand the research field of board decision-making, exploring related issues such as the impact of regulations and guidelines on decision-making quality; behavioural and cognitive factors in judgement formation; decision-making under extreme circumstances; fraud and bias; and independence, competence, ethics and diversity. Thought-provoking and perceptive, the book analyses board decision-making in practice, looking closely at corporate social responsibility, sustainability strategies, and governance best practice.With a broad and global range of case studies, this innovative Research Handbook will prove vital for students and scholars of corporate governance. Providing a comprehensive understanding of what motivates and influences the quality, purpose and rationale of board decision-making and the factors which interfere with good judgement, it will also be a key resource for board directors, policymakers and regulators working in corporate board governance and external audit.

Applications of Management Science showcases current studies in the application of management science, contributing to the solution of significant managerial decision-making problems. To those involved in the applications of multi-criteria decision making, data envelopment analysis, and decision making, in a realistic managerial problem-solving environment through the use of state-of-the-art management science modeling, this is a must read. The research presented by academics in Volume 13 significantly aids in the deconstruction of managerial decision-making problems with management science methodologies. Specifically focusing on the applications of management science methodologies data envelopment analysis and multi-criteria decision making, this collection is split into three sections: Data Envelopment Analysis, Optimization Modeling, Business Analytical Modeling. Applications of Management Science is core for those academics, researchers, and practitioners of management science in mitigating significant managerial decision-making problems, for both the public and the private sectors.

From the host of EconTalk, a guide to decision-making when you can't crunch the numbersAlgorithms and apps analyze data and tell you how to beat the traffic, what books to buy, what music to listen to, and even who to date—often with great results. But what do you do when you face the big decisions of life—the'wild problems'of who to marry, whether to have children, where to move, how to forge a life well-lived—that can't be solved by measurement or calculation? In Wild Problems, beloved host of EconTalk Russ Roberts offers puzzled rationalists a way to address these wild problems. He suggests spending less time and energy on the path that promises the most happiness, and more time on figuring out who you actually want to be. He draws on the experience of great artists, writers, and scientists of the past who found creative ways to navigate life's biggest questions. And he lays out strategies for reducing the fear and the loss of control that inevitably come when a wild problem requires a leap in the dark. Ultimately, Roberts asks us to see ourselves and our lives less as a problem to be solved than a mystery to be experienced. There's no right decision waiting to be uncovered by an app or rational analysis. Reality is harder than that and, perhaps, a little more interesting.

We are told from a young age that we should strive to make the right decisions, but we aren't taught exactly how to do this. Every day, we make over 35,000 decisions in our personal and professional lives. How many of those decisions do we get right? This book will help business executives systematically tackle these 35,000 decisions. Executives are forced to make critical decisions that impact their lives, their employees'lives, and the lives of their customers. Decisions like what products to create, who should be hired, and what divisions to shut down are all commonplace in the executive suite. This book offers three strategies for dealing with decisions: problem-solving techniques, routines, and decision-making frameworks. Each strategy is designed to help readers achieve more clarity, gain time back, and improve the quality of their decisions. The first one focuses on helping readers solve the right problem instead of wasting time on the wrong one. The second strategy helps deal with decisions that need to be made once but can then be executed regularly. The third and final strategy provides a three-step framework for making the most important decisions in their lives. The focus of the author's work is on helping readers use data to make better decisions. This book gives readers the tools to convert the insights they learn from their data into actionable decisions.

A 3-step process for solving complex problems of any kind: Frame, Ideate, Decide. Solvable offers practical tools that are both evidence-based and presented in an accessible and visual way to help you improve all aspects of problem solving at work and home.

This book is about the behaviour of systems. Systems are important, for we interact with them all the time, and many of the actions we take are influenced by a system – for example, the system of performance measures in an organisation influences, often very strongly, how individuals within that organisation behave. Furthermore, sometimes we are involved in the design of systems, as is any manager contributing to the definition of what those performance measures might be. That manager will want to ensure that all the proposed performance measures will drive the ‘right'behaviours rather than (inadvertently) encouraging dysfunctional ‘game playing', and so anticipating how the performance measurement system will work in practice is a vital part of a wise design process. Some of the systems with which we interact are local, such as your organisation's performance measurement system. Some systems, however, are distant, but nonetheless very real, such as the healthcare system, the education system, the legal system and the climate system. Systems, therefore, exist on all scales, from the local to the global. And all systems are complex, some hugely so. That's why understanding how systems behave can be very helpful. Systems are complex for two main reasons. First, the manner in which they behave over time can be very hard to anticipate – and anticipating the future sensibly is of course a key objective of management. Second, the ‘entities'within a system can be connected together in very complex ways, so that an intervention ‘here'can result in an effect ‘there', perhaps a long time afterward. Sometimes this can be surprising, and so we talk of ‘unintended consequences'– but this is of course a euphemism for ‘because I didn't understand how this system behaves, I had not anticipated that'. Systems thinking, the subject matter of this book, is the disciplined study of systems, and causal loop diagrams – the ‘pictures'of this ‘picture book'– are a very insightful way to represent the connectedness of the entities from which any system is composed, so taming that system's complexity.

Even senior people, business owners, and board members are unaware of the nuances of influence on a daily basis. They think in a straight line and try to'strike deals,'use hierarchical power, make'trade-offs,'or bargain as if at a flea market. They unwittingly sacrifice vital needs to gain minor and temporary bright, shiny things. Influence is not about fast-talking, it's about fast-thinking and carefully constructed language that one applies within a specific context. Influence is thought to be programmable—that is, it can create scarcity or consistency of positive responses. In reality, it's about accountability, innovation, and leverage. No pre-pandemic strategy is worth a cent in a post-pandemic world. There is no'new normal'or'return to normal.'There are only new realities. In this book, one of the boldest, most aggressive, most successful consultants in the world makes his predictions and provides recommendations that may frighten and stun, but ultimately can lead to market domination. Million-dollar influencers understand that influence doesn't mean kissing up to everyone. While we may all be equal as human beings, not everyone has a stake in the outcomes in the business of influence. Some will resist change for the sake of resisting change. They lack imagination or let fear hold them in place. Recognizing actual stakeholders will guide your positioning of stakes in the ground that will mark critical positions leading to your desired outcome. Features How consensus building is something to live with, not something to die for The fundamental difference between accountability and authority The need for innovation and even improvisation in wielding influence The scientific and magical contrasts of language How to effectively maneuver within political environments How to rally the right stakeholders at the right time The powerful role of consequence

For readers of Malcolm Gladwell, Decision Time is an inspirational problem-solving and decision-making book to identify and fight off the common enemies of making good decisions—inertia, procrastination, and indecision—and empower you to make the choices that matter the most using growth mindset.Should I change careers? Is it time to end my relationship? Can I move halfway across the world?We have to make choices every day, big and small, but it's the life-changing ones that often cause us to freeze or react too quickly, without thinking. What can we do differently?Laurence Alison and Neil Shortland have spent over 20 years helping soldiers, police officers, doctors, and other professionals in high-stakes environments make tough decisions when lives are on the line. In Decision Time, they show us how those same decision-making techniques apply to everyday life, whether that's deciding to take a new job or change careers later in life, end a relationship, move across the world, or declare your undying love for your best friend.Highly accessible and interactive, Decision Time will guide you through each step of the decision-making process so next time you a find yourself at a crossroads, you'll be able to make your way with confidence.Praise for Decision Time:'A highly readable and entertaining book... The authors have managed the trick of applying their work with military and security professionals to the high-consequence choices people face in everyday life. This is a thought-provoking and stimulating contribution.'—Gary Klein, author of Seeing What Others Don't and The Power of Intuition

Big Data Analytics: Digital Marketing and Decision-Making covers the advances related to marketing and business analytics. Investment marketing analytics can create value through proper allocation of resources and resource orchestration processes. The use of data analytics tools can be used to improve and speed decision-making processes.Chapters examining analytics for decision-making cover such topics as: Big data analytics for gathering business intelligence Data analytics and consumer behavior The role of big data analytics in organizational decision-making This book also looks at digital marketing and focuses on such areas as: The prediction of marketing by consumer analytics Web analytics for digital marketing Smart retailing Leveraging web analytics for optimizing digital marketing strategies Big Data Analytics: Digital Marketing and Decision-Making aims to help organizations increase their profits by making better decisions on time through the use of data analytics. It is written for students, practitioners, industry professionals, researchers, and faculty working in the field of commerce and marketing, big data analytics, and organizational decision-making.

What do you do when the algorithm doesn't have the answer? Countless tools and frameworks claim to make decisions objective and bias-free. But in reality, the defining decisions that leaders face are complex ones with subjective information sources and conflicting courses of action. That's why the toughest choices are left to the leaders, and that's why formulas won't answer them. In Difficult Decisions: How Leaders Make the Right Call with Insight, Integrity, and Empathy, leadership expert and CEO of YSC Consulting, Eric Pliner, delivers a set of practical tools for readers to make sense of these complex, subjective decisions quickly and with integrity. It presents a path to understanding your own subjectivity, and how your morals, ethics, and responsibilities affect how leaders make the most important decisions. Difficult Decisions is ideal for executives, managers, and business leaders to examine their own intuition and navigate the most conflicted choices they make. It's a challenging read and an indispensable resource to help readers develop self-reflection, clarify their values, and ultimately make the choice that is most “right” to them.

How people make decisions, size up situations, spot anomalies, and anticipate problems in real-world settings.Gary Klein, author of the bestselling Sources of Power, is the cognitive psychologist who discovered how people actually make decisions, particularly under time pressure and uncertainty. In Snapshots of the Mind, he offers a set of short essays—“snapshots” of different aspects of cognitive functioning in real-world settings that will help us learn to recognize the cognitive processes that underlie and drive performance. In these essays Klein provides practical tools for escaping fixation on initial hunches and learning to detect the ways that people make decisions, size up situations, spot anomalies, and anticipate problems. Snapshots of the Mind grows out of the Naturalistic Decision Making movement, which studies how decision makers handle uncertainty and complexity in high-stakes situations. In the essays, Klein examines how people make tough choices and assessments in the real-world, discussing such topics as training, information technology, teamwork, expertise, and insights. Debunking the idea that artificial intelligence will soon take over human decision making, he argues instead for machines that make us smarter and expand our expertise. He describes his Recognition-Primed Decision (RPD) model, which has been incorporated into Army doctrine and was one of the inspirations for Malcolm Gladwell's Blink. Snapshots of the Mind offers fresh takes on such topics as confirmation bias, anomaly detection, intuition, anticipatory thinking and perspective-taking. Readers come away attuned to the primary aspects of expert cognition: the mindsets, mental models, and perceptual sensitivity.