1. Uncovering healthcare practitioners' information processing using the think-aloud method: From paper-based guideline to clinical decision support system.
- Author
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Kilsdonk, E., Peute, L.W., Riezebos, R.J., Kremer, L.C., and Jaspers, M.W.M.
- Subjects
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MEDICAL care , *PHYSICIANS , *MEDICAL personnel , *INFORMATION processing , *MEDICAL decision making , *FOLLOW-up studies (Medicine) , *TUMOR treatment , *INFORMATION storage & retrieval systems , *MEDICAL databases , *MEDICAL records , *DECISION support systems , *MEDICAL protocols , *USER interfaces , *STANDARDS - Abstract
Objective: To investigate whether the use of the think-aloud method with propositional analysis could be helpful in the design of a Clinical Decision Support System (CDSS) providing guideline recommendations about long-term follow-up of childhood cancer survivors.Materials and Methods: The think-aloud method was used to gain insight into healthcare professionals' information processing while reviewing a paper-based guideline. A total of 13 healthcare professionals (6 physicians and 7 physician assistants) prepared 2 fictitious patient consults using the paper-based guideline. Propositional analysis was used to analyze verbal protocols of the think-aloud sessions. A prototype CDSS was developed and a usability study was performed, again with the think-aloud method.Results: The analysis revealed that the paper-based guideline did not support healthcare practitioners in finding patient-specific recommendations. An information processing model for retrieving recommendations was developed and used as input for the design of a CDSS prototype user interface. Usability analysis of the prototype CDSS showed that the navigational structure of the system fitted well with healthcare practitioners' daily practices.Conclusions: The think-aloud method combined with propositional analysis of healthcare practitioners' verbal utterances while they processed a paper-based guideline was useful in the design of a usable CDSS providing patient-specific guideline recommendations. [ABSTRACT FROM AUTHOR]- Published
- 2016
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