1. The Coordination between Faculty and Technical Support Staff in Updating Computer Technology Courses -- A Case Example.
- Author
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Ali, Azad and Murthy, Raj
- Subjects
COMPUTER technical support ,COMPUTER engineering education ,COMPUTER science education ,HIGHER education ,DEBUGGING ,CURRICULUM ,EDUCATION - Abstract
Faculty teaching computer courses go through repeated updates of their classes in order to keep their programs current. The updates may include more than changing textbooks or adding a new volume. Instead, the changes may require the installation of new software, hardware, troubleshooting and solving complicated technology related problems. The faculty requesting these changes may need the expertise of technical staff in updating these technology courses and in solving emerging problems. In such cases, coordination and collaboration between the faculty and technical staff will be necessary in order to assure course updates. This paper reports on the collaboration between a faculty and technical staff at Eberly College of Business and Information Technology (ECOBIT) -- Indiana University of Pennsylvania (IUP). Both faculty and technical staff have been working cooperatively at different levels to address course and programmatic changes for their computer curriculum. The details of this cooperation between the faculty and the technical staff are explained in this paper. [ABSTRACT FROM AUTHOR]
- Published
- 2010
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