1. Ten Steps to Quality Assurance in Distance Education
- Author
-
Kristen Kirkpatrick and Carlos Morales
- Abstract
The increased demand for online courses correlates to increased workloads for faculty, staff, and leadership. Hiring, staffing, and other logistical matters often trump the emphasis on course quality. This paper introduces a strategic framework for creating and sustaining a successful distance education model. Tarrant County College Connect Campus is the provider of online courses and programs within a larger, urban, two-year public institution. Established as a campus in 2014, TCC Connect Campus reflects an intentional framework to ensure quality. Ten specific strategies for quality assurance in online delivery include: Online Instructor Certification, Peer Developed Courses, E-Faculty Coaching, Faculty Performance Indicators, Supplemental Evaluation Feedback Form, adoption of external standards, data dashboards, campus data team, faculty and leadership repositories, and course readiness checklist. These research-based tenets may be adapted and modified to address the needs of other distance education providers.
- Published
- 2024