1. Design & deployment of a smart chatbot using emerging technologies.
- Author
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Rao, S. Venkata Achuta, Kumar, R. Kiran, Bindu, M. Hima, Sanjit, D. Sai, Tarun, K., and Reddy, K. Lakshmi Siva Kanth
- Subjects
DEEP learning ,CHATBOTS ,TECHNOLOGICAL innovations ,COMPUTER software ,EMAIL - Abstract
Chat bots are on the rise these days. The ease of using Chat bots and their quick response technology make them favored among users. In the traditional method to get some information, users need to consult a person via call or email and wait till a reply even for simple queries which is time taking, the Chat bot technology made things quick and easy. Chat bots are simple computer programs that simulate human conversations in text or audio. Several approaches are available for developing a Chat bot are Rule-based, Ensemble-based, etc. Although we have a Rule-based approach, Deep learning technology is one of the best methods to create effective and perfect human interactive Chat bots because of its self-training ability. From data, deep learning Chat bots learn everything based on human-to-human conversation. It will learn more effectively if you feed it more data. In Deep Learning, Retrieval-based and Generative-based approaches are the best for building interactive Chat bots. Retail and e-commerce, hospitality, travel, finance, banking, and fintech, healthcare, media, and entertainment channels are just a few of the industries where these Chat bots can be used. This paper is aimed at giving a good understanding of various approaches for making Chat bots. [ABSTRACT FROM AUTHOR]
- Published
- 2023
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