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The aim of this study was to examine the effects that reading on screens (using digital devices with different screen sizes) and on paper have on reading time and comprehension. The study group was comprised of126 secondary students from a private school. To ensure balance, the participants were assigned into test groups, formed according to the size of the reading device, based on class levels, gender, and average school grade. In the data collection process, a narrative text was transferred to both print and electronic media. Access to the text was provided on paper and three digital devices. There were no time limitations. After reading, participants were given comprehension tests that consisted of twenty multiple-choice questions. Female participants' on-screen comprehension scores were found to be relatively higher compared to their paper comprehension scores. They also acquired better scores as the screen size increased. Conversely, male participants had higher comprehension scores on tablets and smart phones. Participants who read the text on smart phones and tablets completed the tasks in less time compared to other groups. However, the effects of reading modality on comprehension and reading time were not found to be statistically significant in either the male or female groups. [ABSTRACT FROM AUTHOR]

This paper constructs a risk reduction model based on signalling theory to investigate how the platform- and user-oriented signals affect perceived risks, which in turn affect users' actual engagement and purchase behaviours in social commerce. The moderating effects of perceived effectiveness of social commerce institutional mechanisms (PESIM) on the relationships between signals and perceived risks are also considered. Longitudinal data from 226 users of Xiaohongshu were collected to test the proposed hypotheses. We identify signals oriented from platforms and users significantly influence users' perceptions of commerce and participation risks. We also demonstrate that commerce and participation risks influence users' actual engagement and purchase behaviours, respectively. Furthermore, we also verify that PESIM negatively moderates the relationship between signals and perceived risk. [ABSTRACT FROM AUTHOR]

Persuasive gamified systems are effective tools for motivating behaviour change using various persuasive strategies. In line with the reinforcement theory, some persuasive gamified systems employ reward and punishment in their design to achieve the intended behavioural outcome. Research has argued both in favour and against using these strategies in behaviour change applications due to mixed results with respect to their effectiveness. However, there is a lack knowledge about how interventions using these strategies could motivate or demotivate behaviours. Therefore, this paper explores the mechanism through which Reward and Punishment motivate or demotivate behaviours with respect to their strengths and weaknesses. The results of large-scale exploratory studies (N = 1768) uncover important strengths and weaknesses that could facilitate or hinder the effectiveness of Reward and Punishment at motivating behaviour change. These include their ability to engage users and make behaviour fun, reinforce commitments to goals, and reveal some consequences of bad behaviour. We also compared the perceived effectiveness of reward and punishment quantitatively. [ABSTRACT FROM AUTHOR]

The formation of information security behavioural intention (ISBI) can be complex and dynamic in different contexts. This paper aims to examine and compare different users' ISBI formalisation mechanisms when dealing with their personal affairs (non-work users) and organisational affairs (work users). Drawing on two principles of Conservation of Resources (COR) theory (i.e. resource loss principle, and resource gain principle), we developed two models to examine how situational support affects ISBI formation. The results of a study of 432 non-worker users and 261 work users indicate a curvilinear relationship between situational support and ISBI through subjective norms and risk perception for non-worker users, whilst a linear relationship via subjective norms is found for worker users. This is the first time that COR has been applied to explain the formation of ISBI. The findings broaden the research scope of individuals' ISBI by revealing how situational support affects the formalisation mechanism for different users in cross-contexts. The theoretical and practical implications of the findings and the future study are discussed. [ABSTRACT FROM AUTHOR]

Game-based learning (GBL) is widely utilised in various domains and continues to receive interest and attention from researchers and practitioners alike. However, there is still a lack of empirical evidence concerning its effectiveness, making GBL evaluation a critical undertaking. This paper proposes an integrated approach for planning and executing GBL evaluation studies and presents its application by evaluating the effectiveness of a GBL approach to improve the Arabic reading skills of migrant refugee children in an informal learning setup. The study focuses on how children's age group, learning modality preference, and prior mobile experience affect their learning, usability, and gameplay performance. A quasi-experiment with a one-group pretest-posttest design was conducted with 30 children (5–10 years old) from migrant refugee backgrounds. The results show a statistically significant improvement in their reading assessment score. The results also outline a clear impact of children's age groups on their learning gain, usability score, and total levels played. Moreover, learning modality preference and prior mobile experience both had a statistically significant effect related to usability and gameplay performance parameters. However, no effect was found on learning gain. Based on the findings, some design recommendations are suggested for more inclusive design focusing on user characteristics. [ABSTRACT FROM AUTHOR]

While there is a growing body of literature on information privacy suggesting different mechanisms of how people's privacy concerns might be impacting their attitudes and behaviour when using social media, recent questionable data use practices by social media platforms and third parties call for a renewed validation of existing information privacy models. The objective of this research is to re-examine the variables predicting why people disclose information on social media. Building on previous work, this paper puts forward a comprehensive Privacy Concerns and Social Media Use Model (PC-SMU) and evaluates it in a specific cultural and legal environment (social media users from a single county, Canada). The study delves into the privacy paradox and shows that the benefits of using social media are the main driver of self-disclosure, and that self-disclosing behaviours are nuanced by the users' information privacy protection strategies. We also find that higher levels of social media literacy, and concerns about organisational threats to a lesser extent, lead to higher levels of information privacy management, emphasizing the importance of educating users about how to use the different privacy and security features provided by social media platforms. [ABSTRACT FROM AUTHOR]

This paper explores the effect of chatbot empathy and identity disclosure on willingness to donate (WTD) to a fundraising project and the psychological mechanism in the relationship. In a 3 (information-only vs. cognitive empathy vs. affective empathy) × 2 (chatbot vs. human identity) experiment, 496 US adults had a conversation about a fundraising event with one of six artificial intelligence-powered chatbots. The results revealed that neither chatbot empathy nor identity disclosure has a significant effect on WTD, rejecting the hypotheses. However, the data supported a significant interaction effect between chatbot empathy and identity disclosure on WTD. Moreover, the results suggested that the interaction effect between chatbot empathy and identity disclosure on WTD would be mediated through human likeness and social presence. This study suggests how empathy and human identity of chatbots should be applied with care to avoid the uncanny valley effect. [ABSTRACT FROM AUTHOR]

Facebook community leaders play a significant role in creating and maintaining social environments, and they characteristically exhibit several qualities and skills, such as the ability to generate involvement in the groups. However, their identities and motivations have yet to be investigated in depth. Using the theoretical framework of the Uses and Gratifications Theory (UGT), this paper addresses this gap by exploring the motivations of leaders to lead a Facebook online group. Leaders of online parents groups were surveyed for this study. A survey was administered electronically to 160 Facebook community leaders to gather data on the relationship between the community leaders' motivation and the following variables: personality traits (narcissism, altruism, grit), sense of community (immersion, sense of belonging, influence), management features, and demographics. A hierarchical regression indicates that higher narcissism, self-control, immersion, and lower consistency of interest (grit factor) can explain Facebook community leaders' motivations to lead online groups of parents. The results are discussed in the context of the leaders' influential role in social media. [ABSTRACT FROM AUTHOR]

Assistive technologies have allowed people with disabilities to perform daily tasks with greater independence and autonomy, especially for visually impaired people. Using smart home solutions allows these users to control their homes with less cognitive and physical demand. However, making such applications accessible to meet the needs of visually impaired users, especially in developing countries, remains a challenge. This paper investigates the perceptions of these users about home automation technologies through semi-structured interviews. A total of 20 visually impaired people participated in the interviews. A thematic analysis revealed results concerning the following themes: (1) how people go about their lives at home and around, how people interact with current appliances, objects and environments, (3) how people perceive their attitude to technologies, (4) the Brazilian context of smart homes, (5) what people think smart homes should do and (6) envisaging ways of interacting with smart home systems. The results obtained provide significant insight into the needs of visually-impaired people in Brazil, with analysis of issues that are common with previous studies in more developed countries and specific issues that have important particularities and implications in Brazil and other developing countries. [ABSTRACT FROM AUTHOR]

Numerous studies have captured the experiences of teachers teaching online, but the current 'emergency' to teach online is unprecedented and has been challenging. Grounded in the theory of cognitive dissonance, this paper attempts to recapitulate the experiences of university teachers and analyses whether they have developed the consonant cognitions to teach online during the pandemic period or would they prefer switching back to 'normal' teaching as soon as the circumstances permit. Technology-enabled teaching has been found to be complex as it mandates teaching in a computerised setting and lacks an element of social interaction, which is at the heart of face-to-face teaching. Using Structural Equation Modelling, this study presents the determining factors that motivate teachers to embrace technology-driven teaching more convincingly. The study finds that in the absence of adequate training imparted to the teachers for developing technological and pedagogical knowledge (TPK), high psychological capital and facilitating conditions are the two most important factors ensuring teaching proficiency, creating positive online experiences and a continued intention to teach online. [ABSTRACT FROM AUTHOR]

In this paper, the first virtual reality (VR) photography application that incorporates elements on panoramic images to assess short-term spatial memory is presented. It also allows the interaction with these elements. A study was conducted (N = 50) to compare participants' performance outcomes and subjective experience when using a VR application with and without panoramic photography. The results show that both applications are effective in assessing short-term spatial memory. The results with panoramic photography include: 1) It was effective for short-term recall since, after using the application, the participants were able to verbally recall the objects and place them without significant differences with respect to the objects correctly placed; 2) The performance outcomes were independent of age and gender; 3) The perceived level of presence was directly related to experiencing less cybersickness when using the application; 4) The level of satisfaction was directly related to perceived enjoyment, concentration, usability, competence, calmness, and expertise; 5) The more the familiarity with VR applications, the less the perceived cybersickness. Finally, the application offers two main advantages: 1) The evaluators can customize the environment by adding as many elements as desired to the panoramic photograph; 2) It could be especially suitable for groups with reduced mobility. [ABSTRACT FROM AUTHOR]

QR codes provide potential opportunities to improve interaction in different areas of application. Even so, this technology has been utilised in punctual and specific standalone applications, being barely applied to broader contexts, such as the educational one, where different scenarios can be considered to take advantage of the same QR-code approach. In this paper, key issues for the development of applications that utilise QR codes to improve sharing and availability of resources are presented, specifically focusing on improving interaction and acceptance. In this way, a holistic approach has been developed where the system is aimed at improving the interaction between educators and students. On the one hand, educators use a web interface to manage educational resources and announcements and automatically generate QR codes. On the other hand, students scan those QR codes using a mobile device, obtaining updated information related to their lectures. This scenario has been evaluated by educators and students, obtaining good results in terms of acceptance, cognitive burden, and overall usability. The approach provides development clues and the evaluation method that can be applied to different contexts, thus representing a generalisable solution. [ABSTRACT FROM AUTHOR]

The alteration of an individual's lifestyle and the adoption of healthy behaviours have been shown to be effective in combating a majority of the major symptoms of depression. While there are several mHealth applications that use behaviour change to reduce depressive symptoms, they are often not grounded in behaviour change theory and display a lack of understanding regarding the specific factors that lead to behaviour change. Therefore, there is a need to test innovative strategies to tackle the issue. One such strategy is the use of behaviour change theories to design mHealth applications that use persuasive prompts to assist in 'prompting' the user to adopt healthier behaviours. In this paper, we present the design of persuasive prompts and an mHealth application to induce behavioural change, followed by the results of two studies: (i) an acceptability study that tested the acceptability of the persuasive prompts and (ii) a usability study of the mHealth application. The results show that there is a significant difference in which behaviour change theories users prefer based on their level of depression and that overall, users have a positive perception of the application. [ABSTRACT FROM AUTHOR]

This research explores the design, implementation, and evaluation of a prototype augmented reality application that assists operators in performing procedural tasks in control room settings. Our prototype uses a tablet display to supplement an operator's natural view of existing control panel elements with sequences of interactive visual and attention guiding cues. An experiment, conducted using a nuclear power plant simulator, examined university students completing both standard and emergency operating procedures. The augmented reality condition was compared against two other conditions – a paper-based procedure condition using paper manuals and a computer-based procedure condition using digital procedures presented on a desktop display. The results demonstrated that the augmented reality -based procedure system had benefits in terms of reduced mental workload in comparison to the other two conditions. Regarding task completion time, accuracy, and situation awareness, the augmented reality condition had no significant difference when compared against the computer-based procedure condition but performed better than the paper-based procedure condition. It was also found that the augmented reality condition resulted in fewer intra-team inquiry communication exchanges in comparison to both paper-based and computer-based conditions. The augmented reality condition, however, yielded poorer memory retention score when assessed against the other two conditions. [ABSTRACT FROM AUTHOR]

Together with the growth in the presence of e-learning in higher education institutions, the advance of technology allows for the possibility of creating tailored institutional strategies to improve the experience of their students. Moreover, placing the students at the centre of their learning in self-regulated environments also implies offering a more tailored experience that focuses in their learning styles. In order to do so, it is essential to distinguish the different student profiles that arise in these contexts from a meta-cognitive and motivational perspective. The current paper uses hierarchical clustering on a sample of students enrolled in distance education programmes at a medium-sized Spanish university to obtain a set of distinct profiles and show how this technique can be useful both to assess the needs and limitations of the students from the perspective of exogenous and intrinsic factors in TEL environments and to provide specific services for each of them. [ABSTRACT FROM AUTHOR]

Cognitive cognitive load theory (CLT) has been conceived for improving instructional design practices. Although researched for many years, one open problem is a clear definition of its cognitive load types and their aggregation towards an index of overall cognitive load. In Ergonomics, the situation is different with plenty of research devoted to the development of robust constructs of mental workload (MWL). By drawing a parallel between CLT and MWL, as well as by integrating relevant theories and measurement techniques from these two fields, this paper is aimed at investigating the reliability, validity and sensitivity of three existing self-reporting mental workload measures when applied to long learning sessions, namely, the NASA Task Load index, the Workload Profile and the Rating Scale Mental Effort, in a typical university classroom. These measures were aimed at serving for the evaluation of two instructional conditions. Evidence suggests these selected measures are reliable and their moderate validity is in line with results obtained within Ergonomics. Additionally, an analysis of their sensitivity by employing the descriptive Harrell-Davis estimator suggests that the Workload Profile is more sensitive than the Nasa Task Load Index and the Rating Scale Mental Effort for long learning sessions. [ABSTRACT FROM AUTHOR]

On the basis of neutralisation theory, this paper associates technology-induced work stress with the engagement in non-business activities while at work. When neutralisation theory is linked to organisational behaviour, the theory states that employees are prone to engage in deviant behaviours in the workplace to balance the difficulties they have suffered. In this context, employees may strive to neutralise the negative consequences of technology-induced stress and feel justified considering that it is their right to engage in deviant behaviours, such as performing non-business activities. Therefore, the aim of this study is to explore the impact of technology-induced stress (techno-stress) on engaging in non-business online activities while at work (minor cyberslacking). To do so, survey method was used and data were gathered from 252 white-collar employees working in the manufacturing sector. Results of the regression analysis suggested that out of three dimensions of techno-stress, techno-invasion is the only predictor for cyberslacking. The practical contribution of this paper is that employers could decrease cyberslacking activities by alleviating techno-invasion level of employees. Recommendations are also offered to draw up policies to cope with techno-stress and cyberslacking. [ABSTRACT FROM AUTHOR]

This paper presents a study about communicability of conversational interfaces (namely chatbots) under a semiotic perspective. A chatbot is a software system that allows you to simulate real conversations between devices and users by means of a conversational interface (CI). After introducing the chatbot concept, focusing on its advantages and issues, we will present two domains of use in which chatbot interfaces can be effective: healthcare and smart home. For carrying out simple tasks such as finding information or triggering operations, users need an easy-to-use and to an easy-to-learn system to communicate with. To face this, conversational interfaces represent the latest trend in the field of digital design. For studying the communicability aspects of a CI, we carried out a user test to compare traditional and chatbot interfaces. This paper aims at evaluating the benefits at the communicability level of a chatbot in comparison to traditional GUI for incrementing the effectiveness and efficacy of communication between users and the system specifically for users with poor attitude in using technologies. In details, we evaluated the communicability of two prototypes that can be used to solve simple tasks in order to favour user inclusion, including everyone with very little exposure to technologies. [ABSTRACT FROM AUTHOR]

Smart Interactive Experiences (SIEs) are usage situations enabled by the Internet of Things that empower users to interact with the surrounding environment. The goal of our research is to define methodologies and software environments to support the design of SIEs; more specifically, we focus on design paradigms suitable for experts of given domains, who however might not be experts in technology. In this context, this paper discusses some trade-offs that we identified between six different dimensions that characterise the quality of software environments for SIE design. The trade-offs emerged from the analysis of data collected in an experimental study that compared three different design paradigms to understand in which measure each paradigm supports the creative process for SIE design. After reporting on the study procedure and the data analyses, the paper illustrates how the resulting trade-offs led us to identify alternatives for SIE design paradigms, and to structure on their basis a modular architecture of a software platform where the strengths of the three paradigms can be exploited flexibly, i.e. depending on the constraints and the requirements characterising specific design situations. [ABSTRACT FROM AUTHOR]

Several smartwatch vendors have over the past years entered the market with a large range of devices that differ in the design qualities they offer. In this paper, we focus on design qualities that are either perceived, descriptive or physical, and we investigate which of them may lead people to prefer particular smartwatches over others. To do so we conducted a laboratory study with 93 potential smartwatch users and a trained panel study with 8 participants. Results were analysed through a multivariate statistical technique called Preference Mapping. The advantage of this technique is that it can relate a large number of design qualities to users' preferences. Our findings show that participants can be divided into four groups with homogenous preferences, each emphasising a unique combination of design qualities. For example, some groups emphasised device shape, while others prioritised expensiveness for their preferred smartwatch. We conclude with implications of our work on practice and research. [ABSTRACT FROM AUTHOR]

Effective teaching of concepts related to human computer interaction (HCI) requires introduction of the core paradigms as well as the design and evaluation methodologies to the learners. In this paper, we investigate the learning effectiveness of a tool-mediated learning activity to support instruction of established human performance models, namely the Keystroke Level Model (KLM) and Fitts' law, and their application in web form design practice. The tool, named Keystroke Level Model Form Analyser (KLM-FA), supports learning through exploration by providing step-by-step tracing of the KLM modelling for any web form filling task. KLM-FA can be used in modelling exercises of either online or offline web forms according to different interaction strategies or users' characteristics. Three pretest-posttest studies involving 52 students in total enrolled in computer science curricula with different education delivery methods (campus-based, blended learning, distance learning) and levels (undergraduate, postgraduate) provide evidence for the effectiveness of the proposed learning activity. In all three studies, it was found that the KLM-FA activity had a significant positive effect on students' learning gain. In addition, students rated their perceived educational experience and KLM-FA usability as rather high. Content analysis of students' comments also found that KLM-FA is an educationally valuable and usable tool. [ABSTRACT FROM AUTHOR]

Installing security applications is a common way to protect against malicious apps, phishing emails, and other threats in mobile operating systems. While these applications can provide essential security protections, they also tend to access large amounts of people's sensitive information. Therefore, individuals need to evaluate the trade-off between the security features and the privacy invasion when deciding on which protection mechanisms to use. In this paper, we examine factors affecting the willingness to install mobile security applications by taking into account the invasion levels and security features of cyber-security applications. To this end, we propose a visual language that depicts the coverage of different security features as well as privacy intrusiveness levels. Our user study (n=300) shows that users assessing security applications find their trade-off balance in highly secure apps with a medium level of privacy invasion. The results indicate that a low privacy invasion might signal that the security application provides less security. We discuss these findings in the context of understanding the trade-off between privacy and security. [ABSTRACT FROM AUTHOR]

Modern mobile phones are equipped with many sensors, which can increasingly be used to sense various environmental phenomena. In particular, mobile sensing has enabled crowdsourced data collection at an unprecedented scale. However, as laypersons are involved in this, concerns regarding the data quality arise. This work explores the gamification of smartphone-based measurement processes in practice by embedding a sensing task into a mobile minigame. The underlying idea is – rather than to educate the user on how to correctly perform a measurement task – to opportunistically execute the measurement in the background once the smartphone is in a suitable context. To this end, this paper presents the design and evaluation of SpaceMaze, a smartphone game with the goal of minimising user error by introducing appropriate game mechanics to influence the phone context, using the example of mobile noise level monitoring. A large user study that compares SpaceMaze to two non-gamified apps for noise level monitoring (N = 360 in total) shows that SpaceMaze can successfully reduce user errors when compared to simple non-gamified ambient noise level monitoring applications and that the minigame is generally perceived as being enjoyable. Solutions for remaining problems, such as noise generated by the players, are discussed. [ABSTRACT FROM AUTHOR]

While video games can be helpful in personal development, participating in certain gaming activities may lead to negative effects such as video game addiction. The overuse of computer games, which can lead to reduced quality of life and affect a person's practical skills. Around 3% of adolescents suffer from Internet Gaming Disorder (IGD), there is currently no universally accepted psychometric method. The AICA-S scale was applied to results from 3,901 respondents aged between 11 and 19. During the 2017/2018 school year, a battery of questionnaires in "pen and paper" form was administered to students at primary schools and secondary schools. The respondents were selected from all the regions of the Czech Republic through a random stratified selection to ensure that the respondents were an accurate representation of students across the Czech Republic. The results were obtained using statistical methods such as ANOVA, chi-square tests and t-tests. These results affirm the psychometric quality of AICA-S and note the prevalence of IGD among Czech adolescents. Based on our results, 0.8% of our respondents fulfilled the criteria for an IGD. [ABSTRACT FROM AUTHOR]

With the increased popularity of mobile learning, there is a growing demand on the understanding of how the scalable technology, such as mobile devices, influences individual learning behaviours as well as their learning outcome. A theoretical model was built based on the adaptive structuration theory (AST) and the knowledge spiral theory. Using this model, we examined the relationship between structural sources, individuals' adaptive structural behaviours, and their perceived learning. A Structural Equation Modeling method was employed in our empirical study. Findings indicate that users' task adaptation had a positive influence on their perceived learning, In addition, their exploitive technology adaptation influenced the ultimate perceived learning, but the impact of users' exploratory technology adaptation on learning was mediated by their task adaptation. Contrary to expectations, the effect of computer self-efficacy on exploitive and exploratory technology adaptation was negative, and exploratory technology adaptation negatively affected exploitive task adaptation. A detailed discussion of the findings and implications are provided in this paper. [ABSTRACT FROM AUTHOR]

Preserving older pedestrians' navigation skills in urban environments is a challenge for maintaining their quality of life. However, existing aids do not take into account older people's perceptual and cognitive declines nor their user experience, and they call upon sensory modalities that are already used during walking. The present study was aimed at comparing different guidance instructions using visual, auditory, and haptic feedback in order to identify the most efficient and best accepted one(s). Sixteen middle-age (non-retired) adults, 21 younger-old (young-retired) adults, and 21 older-old (old-retired) adults performed a navigation task in a virtual environment. The task was performed with visual feedback (directional arrows superimposed on the visual scenes), auditory feedback (sounds in the left/right ear), haptic feedback (vibrotactile information delivered by a wristband), combinations of different types of sensory feedback, or a paper map. The results showed that older people benefited from the sensory guidance instructions, as compared to the paper map. Visual and auditory feedbacks were associated with better performance and user experience than haptic feedback or the paper map, and the benefits were the greatest among the older-old participants, even though the paper-map familiarity was appreciated. Several recommendations for designing pedestrian navigation aids are proposed. [ABSTRACT FROM AUTHOR]

Designers are often faced with the challenge of following web accessibility guidelines that are complex and ambiguous, and therefore hard to use. This is evidenced by the low percentage of public websites that comply fully with web accessibility standards worldwide. Lack of engagement among designers to follow established web accessibility guidelines is often accounted for this issue. In this paper, we address designers' lack of engagement through a serious game called GATE which is based on the Web Content Accessibility Guidelines (WCAG). We followed a User-Centred approach by identifying user types of designers through an online survey. We then mapped these user types and the WCAG to relevant game mechanics. The resulting game was evaluated with designers for its perceived effectiveness, user engagement, and user satisfaction using a mixed methods approach. Our results demonstrate the potential of GATE which offers designers an innovative and engaging solution towards the wider adoption of web accessibility guidelines. [ABSTRACT FROM AUTHOR]

Internet technology has flourished in India keeping pace with other developing countries. In keeping pace with this advancement, the Internet of Things (IoT) technology is also spreading in India. Government of India (GOI) has realised IoT's business prospect and published draft policy on IoT in 2015. To achieve a better result, the prospective users are required to be kept aware regarding the prospect of IoT and for this, social media is expected to play a pivotal role. Social media can highlight advantages of IoT and in turn, these advantages would be made known to other potential users through Word of Month (WOM). This would bring in projection of a new business paradigm as contemplated by GOI. The purpose of this paper is to identify the factors affecting actual use of IoT by the potential users of India and to develop a conceptual model. The model has been verified through survey with inputs from 208 participants identified from three metropolitan cities of India. The responses have been quantified through 5-Point Likert scale. The result shows the implication that social media and WOM almost equally influence Indians to use IoT. [ABSTRACT FROM AUTHOR]

This paper discusses the potential of ICT to support reflective learning for professionals. We aggregated data collected in 20 field studies with 12 different applications, involving a total of 321 participants. The applications addressed individual reflection as well as collaborative reflection. Such a systematic analysis with different applications used across industry sectors and companies is unique in the current literature on computer-supported reflective learning in the workplace. Primarily, we assessed the reaction to reflection applications and their effectiveness regarding learning, behaviour change, and organisational impact. In addition, we investigated differences with respect to work experience. Results show that users had a positive reaction to the apps and perceived their use to be beneficial for their work by using them. In collaborative reflection an inexperienced employee can benefit from the experiences and perspectives of more experienced (co-)workers. In contrast, individual reflection was more profitable for more experienced workers. Notwithstanding the overall positive results, the actual implementation of reflection applications requires careful adaptation to the specific organisational and situational context, as well as introductory and accompanying measures to assure efficient and beneficial usage of the tools. [ABSTRACT FROM AUTHOR]

The demographic shift marks the beginning of a social transformation with far reaching implications, and differences in aging processes across individuals render one-size fits-all policies ineffective. An area of increasing importance is assistive technology, including physical and Social Assistance Robots (SARs) for elderly support. In order to increase the effectiveness of such technologies, their design, functionality, and acceptance by target users must be evaluated. This paper presents a study that examines SAR technology acceptance among the future elderly (aged 20–60) in a German-speaking population (N=188). In doing this, we investigated the relationships between personality, resilience, technology experience, expectations for technology, fulfilment of expectations for technology, and technology acceptance. The study found significant correlations between age, gender, education, personality, resilience, experience, expectations, and technology acceptance and its subdimensions. Of the personality dimensions, agreeableness and neuroticism were found most relevant. Small effects were found between resilience and acceptance, and highly significant ones between technology acceptance, technology experience, expectations for SARs, and fulfilment of expectations for SARs. In keeping with previous research, the findings suggest that personality plays a significant role in the acceptance of SAR technologies. This study may be one of the first that considers and evaluates resilience as a factor in technology acceptance. [ABSTRACT FROM AUTHOR]

In recent years, website aesthetics has received a fair amount of attention from the HCI community. This has led to the creation of a variety of multi-item questionnaires aimed at capturing users' aesthetic judgments. Researchers have used these questionnaires in several HCI studies to investigate the relationship between aesthetics and other evaluative constructs such as usability. However, their usefulness as evaluation tools in visual design practice remains underexplored. Lengthy multi-item questionnaires can be particularly problematic especially in studies where participants must evaluate multiple designs or when they are required to give responses repeatedly in predefined time intervals. Despite the criticism, single-item scales have been used in many past studies in which questionnaire length could be problematic. Another alternative available to practitioners/researchers are short versions of standardised multi-item questionnaires that have been created for the aesthetic evaluations of websites. In this paper, we present a study in which we compare the performance of three such condensed aesthetic questionnaires (i.e. aesthetics scale, AttrakDiff, VisAWI) during a website redesign project. The short versions of those questionnaires were used by 187 users during an evaluation of 7 alternative website designs. The questionnaires were compared on performance criteria such as reliability, validity, and predictive ability. Data analysis showed that although AttrakDiff's overall performance was better, a considerable amount of variance in aesthetic judgment could not be accounted for by any of the questionnaires. [ABSTRACT FROM AUTHOR]

One way to ensure good user experience of IT systems is to conduct user centred evaluation, aimed to provide feedback to IT professionals on their IT systems from the user perspective. The objective of this paper is to explore a conceptual framework, named RAMES that supports evaluators when planning, comparing and documenting user centred evaluations in a structured way. The framework structures the elements of an evaluation into five categories: Roles, Activities, Materials, Environments, and System. The framework was developed based on a theoretical analysis. Two explorative studies with 92 participants in total show that two thirds of the participants found it easy or rather easy to use the framework, and 33% find it likely that they would use the framework again. The conclusion of the studies is that frameworks such as RAMES enhance the implementation of user centred evaluations. [ABSTRACT FROM AUTHOR]

Communication in Online Distance Learning courses revolves around two distinct forms: synchronous and asynchronous. A lot of work has been already developed focused on better understanding the roles that each of these forms of communication plays in Distance Learning and to which extent they are sufficient to provide rich and in-depth interaction experience for students and professors. The present paper focuses on better understanding the perceptions of Online Distance Learning students and supervisors about communication tools available for them during the Final Year Project supervision (FYP). A total of 262 students and 62 professors were surveyed about their impressions related to three different aspects of communication during FYP distance supervision: preferences for one form of communication over the other (synchronous versus asynchronous), appropriateness of both forms of communication to different types of discussions, and the sufficiency of these forms of communication as the sole forms of communication in the FYP discipline. Among other things, results point out an explicit preference from students and supervisors for using the asynchronous form throughout the discipline (even though the synchronous form also received good ratings). Moreover, both forms of communication were more used by students and supervisors for the discussion of academic and important topics. At last, both students and supervisors consider distance supervision as efficient as face-to-face supervision, and less experienced students consider more important to have face-to-face meetings with their supervisors than more experienced students. [ABSTRACT FROM AUTHOR]

Dance has universally been used as a form of human expression for thousands of years. This common human behaviour and communication method has not been explored much in the context of computer-based technology, even within the field of virtual human research. This paper presents an experimental study investigating the impact of watching dancing virtual characters on human emotions. The study analysed the responses of 55 participants, composed of a mix of dancers and non-dancers, who watched a dancing virtual character perform 3 different dances that represented anger, sadness and happiness in different display orders. The participants’ reported changes in their emotions and their feelings of anger, sadness and happiness were significantly dependent on which dancing character’s emotion they watched and the emotional change did not rely on correct recognition of the depicted emotion. For experimental control, our characters were faceless and danced without music. Our results suggest that just by watching a dancing virtual character some of the benefits associated with dancing could be accessed in circumstances where it is not desirable or feasible to dance, justifying further research to develop a personalised character with a face and music that adapts according to the humans’ emotions and preferences. [ABSTRACT FROM PUBLISHER]

In-car route guidance is automatic, requiring a minimum of time and thinking. This paper explores the use of personalised information when providing instructions for navigating a journey. We focus on older women with a lifetime of experience. Ten female participants were interviewed to elicit their comfort zone with respect to navigating in a car from their own home. Two routes were then devised for each participant, which extended beyond this comfort zone, and presented to them in two different formats. Participants then navigated the route of their least preferred format. Questionnaires and interviews were used to explore the effects of the formats on their confidence, cognitive effort and use of cognitive mapping facilities. The questionnaire data showed that the more detailed instructions supported cognitive mapping processes and the interviews suggested that this support was valued prior to executing the route. [ABSTRACT FROM PUBLISHER]