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In the era of rapid product iteration, companies need simple and effective methods to guide the entire process of product innovation design and enhance their product innovation capabilities. Most research focused on improving one or several steps in the product design process. Although some scholars have proposed methods that guided the entire process, they combined more than three different theories, which increased the difficulty of theoretical learning and the complexity of practical implementation. This paper proposed a product innovation design process composed of three theoretical methods: Kano, Axiomatic Design (AD), and Theory of the Solution of Inventive Problems (TRIZ). This new process guided the entire product design process with fewer theoretical methods, reducing the difficulty of learning and implementation. The paper demonstrated the effectiveness of this method through the design practice of a portable two-wheeled self-balancing vehicle. Additionally, the discussion section explored the method's potential from the design management perspective. [ABSTRACT FROM AUTHOR]

At present, people are demanding better indoor air quality during the COVID-19 pandemic. In addition to maintaining the basic functions, new air-conditioning should also add air purification functions to improve indoor air quality and reduce the possibility of virus transmission. Nowadays, there is lack of research results on the innovation of air-conditioning. The aim of this study is to present a two-stage mathematical model for identifying critical manufacturing factors in the innovation process of air conditioning. In this paper, Kano and quality function deployment (QFD) are used to analyze the critical factors affecting air-conditioning innovation. Some studies have proposed using Kano-QFD model to analyze product innovation, but the study only studies one stage, which loses the analysis of the subsequent stages of product innovation. Based on this, this paper studies the priority method of two-stage critical factors for air-conditioning innovation. Firstly, the questionnaire survey and fuzzy sets are used to collect demand information of multi-agent (customers and professional technicians). Secondly, the Kano model is used to classify and calculate satisfaction of multi-agent. Then, QFD is used to transform multi-agent demands into engineering property indexes (first stage) and technical property indexes (second stage) and calculate the weight of each index. Finally, the applicability and superiority of this method is illustrated by taking the central air-conditioning as an example. [ABSTRACT FROM AUTHOR]